Exterior

Reviews of The Five Arrows Hotel

4 out of 5
The Five Arrows Hotel
High Street, Waddesdon, Aylesbury, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 148 out of 265 reviews" "
Rating 8 - Good. 86 out of 265 reviews" "
Rating 6 - Okay. 22 out of 265 reviews" "
Rating 4 - Poor. 5 out of 265 reviews" "
Rating 2 - Terrible. 4 out of 265 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel with lots of charm in a beautiful location. The staff are very friendly and cannot do enough for you! The restaurant is a must with amazing food, we’ll definitely be back!
Stayed 1 night in Mar 2024

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay. Staff nice and helpful. Breakfast very good.
Stayed 1 night in Feb 2024

8/10 Good

Penny

Business traveller
Lovely building, very clean and well presented. Room was warm and comfortable with good amenities. Restaurant is quite expensive, food quality was good, but menu is limited.
Stayed 1 night in Jan 2024

10/10 Excellent

Kathryn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent a night here with a friend getting away from our families to catch up properly. We paid a very reasonable amount for bed and breakfast in a twin room and breakfast was really delicious with plenty of choice. The room had a fabulous vaulted ceiling and the beds were really comfortable. All in all a great place to stay and we would definutely return. Thank you 😊
Stayed 1 night in Jan 2024

10/10 Excellent

Alexandra

Stayed 1 night in Nov 2023

10/10 Excellent

Carl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great nights stay
Great nights stay, amazing food, a good nights sleep. Staff were amazing too. I’ll definitely be back.
Stayed 1 night in Nov 2023

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous property with a great restaurant and warm, friendly and caring staff. One of the best hotels we have ever visited.
Stayed 1 night in Oct 2023

10/10 Excellent

Caroline

Stayed 2 nights in Oct 2023

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff at check in. Clean.
Stayed 1 night in Oct 2023

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, friendly helpful staff
Stayed 1 night in Sep 2023

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel
The hotel was very nice and our room was perfectly adequate for our needs. The breakfast was very tasty. All the staff were very friendly and made us feel really welcome. Would definitely stay again.
Stayed 1 night in Sep 2023

10/10 Excellent

Ina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Julie

Travelled with partner
Liked: Cleanliness, staff & service
With its close proximity to the manor it seemed like the ideal place to stay. The staff were friendly and welcoming, but generally we felt it was overpriced and not value for money. There was 1 socket in the bedroom that served all electrical devices, so if you wanted the lamp and fan/ hair drier on or even a laptop you had to choose!! The restaurant menu was disappointing, the breakfast mean, and this had to be pre ordered. I couldn't get the free WiFi to work. The car park is small, and with many of the manor staff drinking there in the evening, we struggled to park. There are electric charging points. The bed however was comfortable and there was a fan in the room - a godsend on one of the hottest days of the year - but we're back to the one socket in the room to serve everything. There was a Nespresso machine but no instructions. The desk had a chair but you couldn't get your legs underneath
Stayed 1 night in Sep 2023

10/10 Excellent

Nina

Brilliant excellent service
The room was excellent the dinner and breakfast were exceptionally good however limited menu we loved our stay will definitely book again so convenient to Waddesdon Manor
Front view
Balcony
Bedroom
View from the bedroom
Stayed 2 nights in Aug 2023

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Robin

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Jun 2023

10/10 Excellent

Monica, Clovis

Travelled with family
Liked: Cleanliness, property conditions & facilities
Lovely place to stay especially if you are visiting Waddesdon Manor. Staff was so helpful.
Stayed 1 night in Jun 2023

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Very nice hotel , very friendly staff couldn’t do enough for you .
Stayed 1 night in Jun 2023

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property
Lovely hotel and food. Let down by the need to preorder breakfast and then at breakfast keep having to ask for all the things you had preordered - seemed a little pointless.
Stayed 1 night in May 2023

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Friendly, helpful and efficient staff. Large, well equipped rooms with excellent facilities. Good, imaginative food.
Stayed 1 night in May 2023

10/10 Excellent

George

Stayed 2 nights in May 2023

6/10 Okay

RICHARD

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Characterful property with pretty garden. Room was tiny, not as advertised. Quite shabby, window paint peeling, mirrors very dusty, bathroom could do with a good clean! Cobwebs galore, wish there was the option to attach a photo of them! There are so many good features of the hotel but think we got the worst room maybe.
Stayed 1 night in May 2023

10/10 Excellent

Michael

Stayed 1 night in May 2023

10/10 Excellent

Ian

Stayed 1 night in May 2023

6/10 Okay

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Expensive for a single room, tiny desk, no room for your suitcase small television, tiny sink in the small bathroom, noisy traffic close to the busy road.You can spend less for a descent size room with many of the large chain of hotels. Plus was breakfast was included. Luckily i paid less than the standard price for this small single room. Location that’s what you pay for with this accommodation.
Stayed 1 night in Apr 2023

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff incredibly friendly and helpful Room nice size, clean, great shower And you get free entry to Waddesdon House and Garden
Stayed 2 nights in Apr 2023

10/10 Excellent

Gillian

Stayed 1 night in Apr 2023

10/10 Excellent

Melanie

Stayed 1 night in Apr 2023

10/10 Excellent

Helen

Stayed 1 night in Mar 2023

10/10 Excellent

Michael

Stayed 2 nights in Mar 2023

8/10 Good

Stephen

Stayed 1 night in Feb 2023

8/10 Good

Tess

Stayed 1 night in Feb 2023

10/10 Excellent

Royston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful hotel.
We selected the Five arrows on the basis of a planned visit to Waddesdon Manor which is virtually its gates. Importantly, the food and dining experience was clearly evident on the website. also useful is its location and parking which are on a main road. The staff welcome was warm, the bedroom had the charm of a long-established hotel and the Wi Fi was brilliant. The restaurant was delightful and the food and service were exceptional.
Stayed 1 night in Oct 2022

10/10 Excellent

Natasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning property, beautiful room with all amenities. Staff are very professional. Food is fantastic. Easily accessible and there is not a single thing to fault. Very enjoyable stay
Stayed 1 night in Oct 2022

2/10 Terrible

Afi

Stayed 1 night in Oct 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
the suite we had was very nice clean and easy to get into.
Stayed 1 night in Sep 2022

10/10 Excellent

Kim

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel. Excellent location for Waddesdon manor. Looking a bit tired though. Like most places at the moment think it’s having trouble getting staff. But staff that were there were lovely
Stayed 1 night in Aug 2022
Response from Adam on Sep 21, 2022
Hi Kim Pleased to hear you loved the hotel, and we are closed Sunday evenings, Mondays and Tuesdays by choice in order to maintain a healthy work/life balance for the team :) We look forward to seeing you on a future visitBest wishesAdam Parsons General Manager

4/10 Poor

Luisa

Stayed 2 nights in Aug 2022

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel. Would definitely stop there again.
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The food was excellent but that was the only outstanding thing. For what we had paid you expect a higher standard of service, little touches in your room (no robes, one biscuit) and very cheap linen and pillows. There is no lounge area to relax and we were expected to sit on bar stools! Had to fight to get a proper table. Very disappointed and would not be returning or recommending
Stayed 1 night in Dec 2019

8/10 Good

Roderic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Waddesdon
Friendly staff, quiet room and delicious dinner and breakfast. Check-in was chaotic, although we had arrived after check-in time. Our room was not ready so we had to use the bar toilets to get changed. Then we were shown to a room where we started to unpack, only to then be told that it was the wrong room. We repacked, were advised that the correct room was still not ready so we had to leave cases with staff in order to get to a pre-arranged event at Waddesdon Manor. Although the staff were apologetic and helpful, it made for an uncomfortable and rushed start to our stay.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay - comfortable bed and quiet in junior suite across courtyard from main building. Great menu
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 1 night in Oct 2019

10/10 Excellent

Dulci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Staff & service
Good staff throughout especially at reception. Excellent location fro visiting Waddesdon. The village needs a bypass but that is not the hotel’s responsibility.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its definitely stands out from the normal brand of chain hotels. I'd definitely stay again.
Stayed 1 night in Aug 2019

8/10 Good

george

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It’s character and cleanliness and friendly helpful staff.
Stayed 1 night in Aug 2019

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little Gem
Garden lovely,Room Good,Food excellent.Service ace.Staff spot on.
Stayed 2 nights in Aug 2019