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Reviews of Hotel Opera by ZEUS International

3 out of 5
Hotel Opera by ZEUS International
Str. Brezoianu nr. 37, Sector 1, Bucharest

Reviews

8.2

Very good

Rating 10 - Excellent. 66 out of 213 reviews" "
Rating 8 - Good. 99 out of 213 reviews" "
Rating 6 - Okay. 36 out of 213 reviews" "
Rating 4 - Poor. 8 out of 213 reviews" "
Rating 2 - Terrible. 4 out of 213 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brian and Lena
Very nice traditional hotel ideal location for visiting the city
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Business traveller
Not a lot at all. What more can I say. No WiFi as advertised. Hotel needs attention,
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was really good. Breakfast was good. Refrigerator in room was really loud, so I unplugged it.
Stayed 4 nights in Oct 2019

8/10 Good

KARENELISABETH

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Ray

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Its a nice place, clean and near everything especially the old town
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was basic but centrally located to walk to the main sites of interest. Your staff was not aware but they had coffee making facilities in the rooms. A good choice for the price.
Stayed 3 nights in Aug 2019

10/10 Excellent

Constantina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a problem.
I had no problem with anything. Very helpful.
Stayed 4 nights in Aug 2019

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good traditional hotel
I liked the older traditional style with interesting features and didn’t mind the ageing fixtures and fittings. In a good location, very close to the national art galleries. Comfortable enough and no noise problems.
Stayed 3 nights in May 2019
Response from Ionela Marcu - Director of Sales & Revenue on Jul 9, 2019
Dear Guest, Thank you for taking the time to give us your feedback. It is a pleasure hearing that you had a wonderful stay at our hotel. We would be honored to have you as a guest in the future. Kind Regards!

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in central location
Stayed 4 nights in Mar 2019

6/10 Okay

Ronald

Liked: Staff & service, room comfort
A fine place
Friendly & helpful staff Decent breakfast Good location Comfortable bed
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the center of Bucharest and friendly staff
Stayed 2 nights in Dec 2018

8/10 Good

Amy, Istanbul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet location in the city centre. Comfortable, clean, affordable. Perfect base for exploring Bucharest.
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

8/10 Good

Virgil Florin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in central Bucharest
I stayed here for a 3 day city break and it was the perfect place to explore the Old Town. Clean, quite, comfortable with very friendly staff and real old-world charm. Highly recommended.
Stayed 4 nights in Jun 2018

8/10 Good

CHAD, Michigan

Liked: Cleanliness, staff & service, room comfort
Solo traveler
I must admit, my initial impression of the area was not very good. Once I took the time to explore, I liked it. The hotel is obviously very old and our shows it's age in some places. However, the room was clean, the breakfast was pretty good, but above all the staff was fantastic. All of them were nice, took time to answer questions about the area, and were helpful when needed. Being a solo traveler, it was nice of them to take time and chat about whatever. A++ for customer service!!!
Stayed 2 nights in Aug 2018
Response from Ionela Marcu - Senior Sales Manager on Aug 23, 2018
Dear guest, Thank you for the feedback. Let me assure you that for us is very important your opinion and is taken into our account. We hope that on your next visit to Bucharest, you will choose again Hotel Opera. Kind Regards!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Ionela Marcu - Senior Sales Manager on Aug 23, 2018
Dear guest, Thank you for the feedback. Let me assure you that for us is very important your opinion and is taken into our account. We hope that on your next visit to Bucharest, you will choose again Hotel Opera. Kind Regards!

10/10 Excellent

Paul, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Throughly enjoyable. View great, walking distances great and a knowledgeable staff.
Stayed 3 nights in Jul 2018
Response from Ionela Marcu - Senior Sales Manager on Aug 23, 2018
Dear guest, Thank you for the feedback. Let me assure you that for us is very important your opinion and is taken into our account. We hope that on your next visit to Bucharest, you will choose again Hotel Opera. Kind regards!

6/10 Okay

Stephen, Wigan UK

Liked: Cleanliness, property conditions & facilities
Useful and convenient city hotel.
I arrived late after a delayed flight. The bed was welcome and reasonably comfortable. Breakfast was adequate but rather disorganized. I felt ripped off over the cost of water in the room fridge
Stayed 1 night in Jul 2018
Response from Ionela Marcu - Senior Sales Manager on Aug 23, 2018
Dear guest, Thank you for the feedback. We are very sorry that you were disturbed during your stay. Let me assure you that for us is very important your opinion and is taken into our account. We hope that on your next visit to Bucharest, you will choose again Hotel Opera. Kind Regards!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to centre and old town.
Hotel staff were helpful.breakfast was very good and varied.
Stayed 5 nights in Jun 2018
Response from Ionela Marcu - Senior Sales Manager on Aug 23, 2018
Dear guest, Thank you for the feedback. We are very sorry that you were disturbed during your stay. Let me assure you that for us is very important your opinion and is taken into our account. We hope that on your next visit to Bucharest, you will choose again Hotel Opera. Kind Regards!

6/10 Okay

Marilena

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay works
Nice location, friendly staff, big room, decent price and clean

10/10 Excellent

Abdou, Algiers

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice hotel in the heart of Bucharest I spent a good time there
Stayed 1 night in Apr 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
It all went wrong
All went well on arrival. In our room we only had 20% of TV channels. On our way out mentioned TV and asked for more tea and milk. Big thunderstorm while out, returned to room. Left for dinner at 18.30. Our room on 6th floor. Lift stopped about 4th floor, we were trapped 30-40 minutes. Very unhappy with staff response to emergency button. 10 minutes before anyone came and no updates on progress after that til lots more pushing emergency button. Finally got out and walked downthe4 flights. Staff apologetic,said lift fixed soon, we went to dinner. Lift not fixed on return Husband on walking stick struggled up 6 flights as hotel full and no other room available.TV and tea issues not fixed.. Lift still broken next morning. Breakfast room a mess,no clean table, had to ask for food items to be replenished.
Stayed 1 night in Apr 2018

10/10 Excellent

Iliyan, Sofia, Bulgaria

Liked: Cleanliness, staff & service, room comfort
I had a great stay. The perfect location with great restaurants and cafes nearby. The rooms are very cozy and clean. No noise and quiet neighbourhood. Almost no remarks. The kettle was a bit old and the shower cabin was a bit small, but thats not a big deal. Over all i'd say it was great.
Stayed 1 night in Apr 2018

6/10 Okay

Shahin

Disliked: Cleanliness, staff & service, room comfort

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and friendly staff!
I had an amazing time here! The staff was so friendly I would recommend this hotel for anyone who is visiting Romania!
Stayed 2 nights in Mar 2018

8/10 Good

Nigel

Liked: Cleanliness, staff & service, room comfort
Large Rooms - Friendly Staff.
Nice hotel. Friendly and helpful staff. Good value for money. Rooms large and clean, but could do with a lick of paint. If you want comfy, good value but can do without Marriot Std rooms then it's good place.
Stayed 2 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bucharest: Book a rest / fun time
Nice area comfortably close to old town but far enough to be quiet at night. Nice old building with friendly staff.
Stayed 3 nights in Dec 2017

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eurotrip2017
Staff was very friendly and helpful. Breakfast was very good. It was built in 1935 but has been updated. In a central part of town and a taste of the old world.
Stayed 3 nights in Oct 2017

8/10 Good

James, dallas, texas

Liked: Staff & service, room comfort
Good location for the price.
Only a couple more blocks away from city center and old town but way cheaper than the other hotels.
Stayed 7 nights in Oct 2017

8/10 Good

Ioan, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel.
Opera's hotel hard working people from the front desk(Gabriela and Florin),cleaning the room(Nina and Anca),breakfast(Elena),they deserve the credit for happy guests...My vacation is the second one in this hotel and I was pleasantly surprised that after two years ,these nice people remembered me and treated me like a member of their family.This is important especially if you stay like me for 21 days.A very good breakfast in terms of food and a very good coffee after a warm "Good morning" made my day. I strongly recommend this hotel . Ioan M,USA.
Stayed 20 nights in Sep 2017

6/10 Okay

Art, Chicago

Disliked: Staff & service, room comfort
Hardly a 3 star hotel
Booked and paid for a double bed room, instead hotel only has 2 little twin beds, like the kind someone had as a child. They tried to push the 2 beds together, but when sleeping, they slide apart. Breakfast was hardly worth it, pastries were old and a somewhat stale. Coffee was the only good thing there. The staff member working the coffee shop was pleasant and smiled, also greeted the guests. She was good. There is absolutely no parking around the hotel as the streets around it are crowded with parked cars and people. Rooms are definitely outdated, furniture old, mattresses flat and lopsided. Shower curtain ripped and half torn off. Black mold in the shower needs a serious cleaning and disinfecting. I would not recommend this hotel property and will never stay there again. The guys who work the front desk are not friendly to guests. Almost as if you are bothering them should you ask a question. This would probably be a 2 star hotel in the west of Europe.
Stayed 2 nights in Sep 2017

8/10 Good

Matt, Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good central Bucharest location
Stayed here 22-24th July before heading on to Brasov. The hotel was good and the staff helpful.
Stayed 4 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel, quite, good location, spacious rooms, very friendly breakfast service, we can recommend it
Stayed 2 nights in Jul 2017

6/10 Okay

G.I., Detroit, MI

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Could not sleep at all.
Main reason you book a hotel room is to have where to sleep over night. A/C did not work, so I could not sleep at all.
Stayed 1 night in Jun 2017

10/10 Excellent

this hotel is brilliant, Bucharest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wouldn't stay anywhere else in Bucharest
great staff make this hotel worth the visit.
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good location small hotel friendly front desk
Stayed 1 night in May 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value, excellent location. I would stay here again without a doubt.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very, very good.
Just off a main Bulevard; lovely location

8/10 Good

Otilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Melania

Liked: Cleanliness, staff & service

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean rooms, friendly staff, nice breakfast, well located.

8/10 Good

Richard, Washington, DC

Liked: Cleanliness, property conditions & facilities, room comfort
The Opera is located downtown near, but not in, the Old Town section of Bucharest. The hotel is comfortable. For English-speaking tourists, the front desk staff weren't fluent (seems like a lot of German tourists). There is a restaurant and bar on-site, but we didn't try either. Overall, we were a bit disappointed by the Opera.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent location next to a beautiful park and in the city center

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good position.
The hotel was close to restaurants and places of interest. We enjoyed our stay in Bucharest. It was an easy city to walk around but we had to watch where we put our feet as many paths were broken.

6/10 Okay

Neil Napoleon, Alberta Canada

Liked: Cleanliness, staff & service, room comfort
A getaway to Romania
Hotel Staff was very friendly and breakfast receptionist was very hospitable and accommodating.