Courtyard view

Reviews of Thon Residence Parnasse

Thon Residence Parnasse
Rue d'Idalie 8, Brussels

Reviews

8.4

Very good

Rating 10 - Excellent. 70 out of 155 reviews" "
Rating 8 - Good. 62 out of 155 reviews" "
Rating 6 - Okay. 12 out of 155 reviews" "
Rating 4 - Poor. 5 out of 155 reviews" "
Rating 2 - Terrible. 6 out of 155 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Perfect location for european parliament and nearby venues. clean, spacious and quiet. bedding was quite basic.
Stayed 2 nights in Nov 2023
Response from Karolien Van Vaerenbergh, Property Manager on Nov 16, 2023
Dear David,Thank you for providing us with your feedback.We're delighted to hear that you found the location ideal for accessing the European Parliament and surrounding areas, and that you appreciated the cleanliness and spaciousness of our accommodations, as well as the tranquil environment. We aim to provide a comfortable sleep experience and offer double duvets upon request to cater to our guests' preferences. We continuously strive to enhance our guest experience and appreciate your input.We hope to have the pleasure of welcoming you back in the future.Kind regards,

10/10 Excellent

Elise

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a really nice stay at Thon. The apt.has everything we need. Train station is 2 mins away and the Metro station is about 10 mins walk. Cafes and restaurants are all near by, very convenient. We walked back from Central station area to apt. after dinner/ visits a few times. The walk is about 30 mins.
Stayed 8 nights in Aug 2023
Response from Manager on Sep 4, 2023
Dear Elise,Thank you for taking a moment to review your experience.We are delighted to hear that you found our location convenient, with easy access to public transport, cafes, and restaurants. It's great to know that you were able to explore the city and even enjoyed a few walks back from the Central station area. We appreciate your kind words about the apartment's amenities and cleanliness, as we strive to provide a comfortable stay for our guests.We hope to have the pleasure of welcoming you back in the future. Best regards,

10/10 Excellent

Jade

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff at the hotel were very helpful and friendly. The rooms were super clean and had all the amenities you could need. Would highly recommend this hotel
Stayed 3 nights in Jun 2023
Response from Manager on Jun 23, 2023
Dear Jade,Thank you for taking a moment to review your experience.We are thrilled to hear that we met your expectations during your stay, and thank you for your kind comments regarding our team, it is always rewarding to get such feedback.We look forward to welcoming you back in the future.Best wishes,

10/10 Excellent

Jennifer

Liked: Cleanliness, room comfort
Excellent Stay
Really lovely apartment. Staff were very helpful. Only 10 minute walk to the Metro and 20 minutes into town. Food available nearby. We would highly recommend.
Stayed 3 nights in May 2023
Response from Manager on Jun 14, 2023
Dear Jennifer,Thank you for taking a moment to review your experience.It is a pleasure to know how much you enjoyed your stay, your feedback is a reward and incentive for our team to continue upholding our high standards. Likewise, we are glad that you appreciated our strategic location.We all certainly look forward to seeing you in the future. Best wishes,

10/10 Excellent

dipesh

Travelled with family
Liked: Cleanliness, room comfort
Gorgeous apartment/hotel
Amazing apartment in Brussels. Beautifully furnished. Very comfortable. All amenities available in kitchen such as dishes, cookware, silverware etc. Area very quiet. Lovely surroundings and close to dining and subway and sightseeing.
Stayed 1 night in May 2023
Response from Manager on Jun 14, 2023
Dear Guest,Thank you for this review of your recent stay.It is rewarding to read that you had a great stay and were so pleased with your apartment, well-equipped.It is also great to know that our location was so convenient for your needs.We hope to have the pleasure of welcoming you again in the future. Best regards,

10/10 Excellent

Caleb

Stayed 4 nights in Apr 2023
Response from Manager on May 16, 2023
Dear Caleb,We are grateful for this kind review about your recent stay.Our team works hard to ensure that every guest has the best experience possible, and I truly hope that you enjoyed your stay.It would be a pleasure to welcome you again.Best regards,

8/10 Good

Yechiel

Business traveller
Liked: Cleanliness, room comfort
Not everything advertised
Hotel advertises a pool. However it turns out the pool is in a nearby hotel and you pay a 10euro fee to go there. Gym also at nextdoor hotel, but at least no fee. Staff were very helpful and responsive.
Stayed 11 nights in Jun 2022
Response from Karolien Van Vaerenbergh, Property Manager on Jul 14, 2022
Dear Chiel, Thank you for providing us with your feedback. We are proud of the high level of personal service we offer so it was rewarding to receive your kind mention of our team. The gym and swimming pool is located in the building next door and the 10 Euro fee is for maintenance of the pool and services such as towels and sauna, we regret that this wasn't to your satisfaction, however, would like to note that this is also shown on the booking platforms. We hope to welcome you back in the future. Best wishes, Karolien Van Vaerenbergh, Property Manager

8/10 Good

John

Travelled with group
Liked: Cleanliness, room comfort
Adequate enough
It was a good base for a week in Belgium. It was freezing when we arrived and the minimal blankets provided did little to heat up the apartment. The heaters were very inefficient. The following day, we asked for more blankets and that helped the situation. Since we were self-catering we made use of the kitchen often. The cooking implements were minimal but worked. Knives were quite ineffective, but once again, we made do. We enjoyed the space overall but there is definitely a lack of attention to the details.
Stayed 7 nights in Dec 2021
Response from Karolien Van Vaerenbergh, Property Manager on Jan 11, 2022
Dear John, Thank you for sharing your feedback with us. We are delighted that overall you enjoyed your stay and that our location was ideal for you. The comfort and well-being of our guests are of the utmost importance to us. We apologise for the issues that you mention and have passed your remarks on to our maintenance team. Please don't hesitate to inform us of any concerns while on-site so that we may take immediate action. We welcome your valuable feedback and your comments have been noted. We look forward to welcoming you back. Very best wishes for the year ahead, Karolien Van Vaerenbergh, Property Manager

10/10 Excellent

Emil

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great Aparthotel just across the street from the European Parliament, very convenient if in Brussels for work visit in the European institutions. The apartments are spacious and modern, with excellent living room. Plenty of restaurants are available next door at the Place Luxembourg
Stayed 2 nights in Nov 2021
Response from Karolien Van Vaerenbergh, Property Manager on Nov 23, 2021
Dear Emil, Thank you for such a positive review. We are delighted to hear that you enjoyed your stay and that our location and spacious apartments were ideal for your time here. We would be delighted to welcome you back. Take care, Karolien Van Vaerenbergh, Property Manager

10/10 Excellent

Dina

Travelled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Apr 2021
Response from Karolien Van Vaerenbergh, Property Manager on May 14, 2021
Dear Dina, Thanks for this great rating! We are glad we were able to meet all your requirements Again, thank you very much. We look forward to welcoming you back. Best regards, Karolien Van Vaerenbergh, Property Manager

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Everything was fine for us. Would consider returning in future
Stayed 2 nights in Dec 2019
Response from Karolien Van Vaerenbergh, Property Manager on Jan 8, 2020
Dear guest, Thank you for such a positive review. We are pleased to hear that everything met expectations during your stay, thank you for the recommendation for a return visit. We would love to welcome you again for another fine stay. Best wishes, Karolien Van Vaerenbergh, Property Manager

10/10 Excellent

florence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent with a little but...
We had a good time. The room was very good and adequate. Facilities very good and appropriate. The low side is that whilst we have double bed, only single duvets were provided. This is bad as it did not go well for me amd my wife to sleep under 2 different duvets on our wedding anniversary.
Stayed 3 nights in Nov 2019
Response from Karolien Van Vaerenbergh, Property Manager on Jan 8, 2020
Dear Florence, Thank you for taking the time to share your review. Firstly, please accept our congratulations on your anniversary, and we are so sorry it was slightly marred by this small issue and that you didn't let us know as we would have been very happy to provide you with a double duvet upon request. We are happy that you were pleased with your room and that, despite this, your stay with us was enjoyable. We hope to welcome you back soon. Best wishes, Karolien Van Vaerenbergh, Property Manager

10/10 Excellent

Colleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was clean and comfortable!!
Stayed 2 nights in Nov 2019
Response from Karolien Van Vaerenbergh, Property Manager on Nov 19, 2019
Dear Colleen, Thanks for posting such great feedback on your time at Thon Residence Parnasse, Ixelles. We are pleased that you appreciated the high standards and quality service which we strive to uphold. We hope to see you again in the future. With kind regards, Karolien Van Vaerenbergh, Property Manager

8/10 Good

Christian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

jodie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little gem in the European Quarter
I stayed in a great one bed apartment and it had everything and more than I needed. The location is great for anyone visiting the European Parliament and is close enough to the metro for exploring further afield.
Stayed 1 night in Jun 2019
Response from Karolien Van Vaerenbergh, Property Manager on Jul 15, 2019
Dear Lynne, Thank you for this lovely review. It was a pleasure to receive such positive feedback about your well-equipped apartment. We are delighted that you also enjoyed our convenient location land found it ideal for your needs. We look forward to the pleasure of seeing you again in the future. With kind regards, Karolien Van Vaerenbergh, Property Manager

4/10 Poor

Verified traveller

Stayed 3 nights in Jun 2019

10/10 Excellent

john, Pebmarsh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent - Wish I'd found it years ago.
an overnight stay. As a regular visitor to Brussels I wish I had discovered this hotel years ago.
Stayed 1 night in Jun 2019
Response from Karolien Van Vaerenbergh, Property Manager on Jun 9, 2019
Dear John, Thank you for posting this great review about your recent visit. We are happy that you had a pleasant stay and that we have met all your requirements. Thank you for your kind words. Our team look forward to seeing you again in the future. Warm regards, Karolien Van Vaerenbergh, Property Manager

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nicely laid out. Very clean. It would be nice if they provided some basic condiments.
Stayed 7 nights in May 2019
Response from Karolien Van Vaerenbergh, Property Manager on May 14, 2019
Dear guest, Thank you for taking the time to review your stay. We take pride in catering to our guests’ needs the best way we can and appreciate your kind words and have taken your comments into consideration. Glad to hear that you found our contemporary and well-equipped apartments to your liking. We look forward to the pleasure of welcoming you back on your next visit, Best wishes, Karolien Van Vaerenbergh, Property Manager

8/10 Good

Juan Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice apartment
Tha apartament was very big with an spacious living room nice terrace and two well size bedrooms both with queen beds. Proper kitchen and with all working appliances. This place is perfect for a family or a long stay for business. It is very well located just 10 minutes walk to Trône underground station and fashion street.
Stayed 7 nights in Apr 2019
Response from Karolien Van Vaerenbergh, Property Manager on Apr 29, 2019
Dear Juan Gabriel, Thank you for sharing this great feedback. We take pride in catering to our guests’ needs the best way we can and appreciate your kind words about how well-equipped our apartments are. Thanks for highlighting our location just a 2-minute walk from Place du Luxembourg, a 5-minute walk from the Trône metro station We look forward to welcoming you again. Best regards, Karolien Van Vaerenbergh, Property Manager

8/10 Good

Verified traveller

Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Location is good Room very spacious and kitchen very eell equiped
Stayed 7 nights in Mar 2019
Response from Karolien Van Vaerenbergh, Property Manager on Apr 29, 2019
Dear Guest, Thank you for your positive review. We take pride in catering to our guests’ needs the best way we can and appreciate your kind words about how well-equipped our apartments are. It is pleasing to know that you found our location to be convenient and are glad you had a pleasant stay with us. We hope to see you again. My kindest regards, Karolien Van Vaerenbergh, Property Manager

10/10 Excellent

Anne Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Very comfortable and in an excellent location. Pleasant and quiet
Stayed 1 night in Mar 2019
Response from Karolien Van Vaerenbergh, Property Manager on Apr 26, 2019
Dear Anne Marie, Thank you for the positive remarks. We are pleased that we met your expectations. Our dedicated team members work hard to ensure that every guest here has a comfortable and memorable stay, so your positive feedback is very rewarding. We appreciate your kind words about our convenient location. We look forward to the pleasure of seeing you again in the future. With kind regards, Karolien Van Vaerenbergh, Property Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend!
Great space in a wonderful area
Stayed 3 nights in Dec 2018
Response from Karolien Van Vaerenbergh, Property Manager on Dec 10, 2018
Dear Guest, Thank you for sharing this kind feedback. We are happy to read that you enjoyed your stay. Our dedicated team always aims to provide a truly memorable experience. We look forward to seeing you on a future occasion. Kind regards,

8/10 Good

zdeslav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Oct 2018
Response from Karolien Van Vaerenbergh, Property Manager on Dec 3, 2018
Dear Zdeslav, Thank you for the good rating. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2018
Response from Karolien Van Vaerenbergh, Property Manager on Dec 3, 2018
Dear guest, Thank you for this positive rating. We are glad we were able to meet all your requirements We look forward to welcoming you again. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
+ everything you needed was included in the appartment supermarket, bars & public transport very close by - could hear doors other appartment doors slamming at night reception desk not open after 23:00
Stayed 3 nights in Oct 2018
Response from Karolien Van Vaerenbergh, Property Manager on Nov 8, 2018
Dear Guest, Thank you for posting feedback about your time at Thon Residence Parnasse in Ixelles. We welcome your appreciation for the amenities provided, and we're glad our convenient location suited you. We're sorry for any noise disturbances you may have encountered during your stay with us. We're always happy to move our light sleepers to an alternative room if necessary. Please note that our Reception team is at your service from 07.00h to 23.00h. It's worth mentioning that this is a residence, consisting of large apartments which does not always offer the same services as a hotel. Thank you for your high rating! The entire team hopes to see you, again. With kind regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious apartments in an excellent location
I took a 2 bedroom apartment which has all the amenities to make you feel at home. Apartment was modern with nice kitchen, bathroom, 2 TVs and terrace. Location is excellent, close to Luxembourg train station and EU district. Use of gym is an added bonus although the gym was a little bit "tired." Decent wifi included. Stayed for 5 weeks in total. Area can be lively in the week then very quiet at weekend but you are not far from shops or entertainment. Highly recommended for an extended stay if you have reason to be close to the EU.
Stayed 28 nights in Sep 2018
Response from Karolien Van Vaerenbergh, Property Manager on Nov 8, 2018
Dear Guest, Thank you very much for your review. We strive to create a "home away from home," and it is rewarding to hear that your apartment and its various amenities met your expectations. Regarding the items that needed maintenance, we would like to apologize for any inconvenience. We appreciate your mention of our calm yet convenient location with such easy access to public transport. Thank you again for your review and your valuable recommendation. It would be a pleasure to welcome you for another pleasant stay in the future. Kind

10/10 Excellent

Mats

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Maxine, Northamptonshire

Liked: Cleanliness, property conditions & facilities, room comfort
Close to everything
We stayed at these apartments while visiting our daughter who is working in Brussels and wish we had known about these apartments before. Close to train station, lovely square and very clean and comfortable. A couple of small issues, there wasn't any washing up liquid supplied when it came to cleaning the dishes and on arrival had to wait for around ten minutes as reception had closed as they only have one person and yet when I requested an extra pillow the following day, was told I couldn't have one as there was only one person on reception and she couldn't leave it unmanned!!! Otherwise would definitely recommend a stay here.
Stayed 2 nights in May 2018

10/10 Excellent

Augustus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Nirmaljit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place & staff. Don’t pay for the breakfast, poor even for a continental breakfast.

10/10 Excellent

Katier448, Oxford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and good value
We chose to stay here instead of a hotel and were not disappointed. The apartments are very clean and well-appointed with everything you need. The beds were really comfortable and the location is excellent. I would definitely recommend it.
Stayed 2 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok

8/10 Good

Temitope

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
We had a wonderful 5nights stay at this hotel, very comfortable, clean and friendly place, I think it offers better values than most reviews to be honest.
Stayed 5 nights in Dec 2017

8/10 Good

james

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2017

10/10 Excellent

Constantin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Room smelt of smoke
It was ok and convenient to the EU parliament. Room smelt badly of smoke. Lack of plugs near bed for charging. Bed comfy.very quiet until 0700 when lots of weird noises.
Stayed 1 night in Nov 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Don't bother
Room wasn't clean, stank of cigarette smoke, mould around the shower unit, pervading smell of spicy foods cooked by previous occupants
Stayed 1 night in Nov 2017

6/10 Okay

Bostjan

Liked: Room comfort
Disliked: Cleanliness
Bathroom mold
Good location, nice, big appartment, well equipped, but not good maintained. The biggest disappointment was the bathroom, which was smelly, dirty and with mold in the corners.
Stayed 1 night in Jul 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Completely rubbish stay
No reception available for late check in. Room was not made for us. As there was no bedding available for the sofa bed and it was so dirty one person had to sleep on the sofa.
Stayed 1 night in Aug 2017

8/10 Good

Phil, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and excellent rate
Very helpful staff, quick & easy check in safe & secure parking.
Stayed 1 night in Jun 2017

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend away with family
We had a fantastic stay for 1 night at this property and would for sure stay again. The female staff member at reception was just so helpful and was very friendly and approachable. I thought it was great value for money as we could self cater if we chose and the leisure club that you can access is less than 50m away which has a nice pool and gym. The train station is around 200m from the property which is really convenient which gives direct trains in to North, central and south stations in less than 20 minutes.
Stayed 1 night in Jun 2017

8/10 Good

Hristo

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

10/10 Excellent

Pieter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Business Stay
Really great check-in, stay there often, ability to buy some drinks etc. is really appreciated

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
for the long stays with family and pets
A great place to turn up with your family and pets. A bit convoluted access to the car park and to the actual apartment, a bit of a maze of but once you get there, it's all that it's cracked to be. A gym and pool on the lower ground floor, right next to the lively area 9during weekdays only) of Place du Luxembourg and a GREAT wine shop right in front of the hotel, serving light food as well, makes this place one to rest your heads during long travels. Lovely people at reception and decent wifi confirms all the goodness of the place. Recommended !

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniant
Working