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Reviews of Hotel Continental Gare du Midi

2 out of 5
Hotel Continental Gare du Midi
Place de la Constitution 18, Brussels

Reviews

6.0
Rating 10 - Excellent. 20 out of 324 reviews" "
Rating 8 - Good. 85 out of 324 reviews" "
Rating 6 - Okay. 114 out of 324 reviews" "
Rating 4 - Poor. 61 out of 324 reviews" "
Rating 2 - Terrible. 44 out of 324 reviews" "

6.0/10

Cleanliness

6.8/10

Staff & service

4.0/10

Amenities

5.4/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Megan

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was disgusting. I visibly saw bed bugs on the beds. The area outside is not safe and you are told not to walk around at night. Will never stay anywhere near here again and I recommend you don’t either.
Stayed 1 night in Jun 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Close to Brussels South railway station
The hotel is somewhat old, but reasonably clean. Maintenance was at least on par if not better as comparable locations in Brussels. If you are afraid of the smallest trace of mould, this place is not for you. The location is somewhat noisy, but that's what you get just a 5 minutes walk from the biggest railway station. Not a top hotel, but reasonable value for the money. I would go there again if I needed accommodation close to metro and railway.
Stayed 3 nights in Jan 2020

8/10 Good

Towfick

Business traveller
Liked: Room comfort
Stayed 3 nights in Dec 2019

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not good
Just a nasty place and in an area that felt unsafe for me traveling alone. Could barely sleep due to someone screaming upstairs at all times in the night 2/2 nights. Got a nasty bug bite while sleeping.
Stayed 2 nights in Nov 2019

4/10 Poor

Philip

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
First of all the location is not good, the customer service too bad there’s no parking around and the building is too dirty. No recomendable.
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No hot water no hot air cleaning not good bad smile in the room
Stayed 7 nights in Oct 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My worst hotel stay in Europe
I booked for a double bed and expected a bed big enough to hold us as a couple but bed was too small. Hotel provided only 3 small pillows. Breakfast was always a repeat of previous day food. No variety and not ready to vary. There was no fridge, pressing iron in the room. The safe was faulty and never worked till we left. Found only one small bottle of water in the room meant for two. Water was never replenished for the entire 4 days spent at the hotel. The carpets in the hotel was kind of dirty and stuffy. Gave me a cold till I left. Several times I had to tell them not to make-up my room yet the cleaners went in to clean. Considering the condition of the hotel, I will score them as a one star hotel yet was very expensive, paying over €210 a night. Payment was non-refundable which saved them, otherwise I would have canceled the booking quickly. WiFi was very poor - very weak signal. There was no restaurant to cater for lunch or diner.
Stayed 4 nights in Sep 2019

8/10 Good

Peter Angus

Liked: Cleanliness
Well-placed for Trains and Metro.
Good location - near the Central Station (Metro Lemonnier is actually a bit closer and less hassle). Traffic noise a bit disturbing in the mornings. Good Reception and Buffet Breakfast.
Stayed 2 nights in Aug 2019
Response from nayani on Aug 31, 2019
thanks dear guest

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
We booked this room at the last minute as we are unhappy with our stay in another small hotel. We checked in at 10.30pm and was given a free upgrade to a family room. The hotel staff are kind and friendly. Room is big and clean too. Comfortable bed and pillows. Ideal location which is a stone throw to the main station.
Stayed 1 night in Aug 2019
Response from nayani on Aug 31, 2019
thanks dear guest

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
kind of not clean and safe room is little bit small and no good view tv doesn't work smoothly
Stayed 1 night in Aug 2019
Response from nayani on Aug 31, 2019
sory about if any problem we are here 24h we change the room thanks dear guest for informing use

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very convenient for the Eurostar terminal. It was a bit of a faded glory. Everything was clean but a bit old. Reception very friendly and helpful. Did exactly what we needed, beds for th night and an early start.
Stayed 1 night in Jul 2019
Response from nayani on Aug 17, 2019
thanks deat guest

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with a good heart.
Stayed 2 nights in May 2019

4/10 Poor

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities
There was NO heat in our room. It was freezing cold outside. They brought up a small space heater, but we checked the next day and there was no heat anywhere in the hotel. —not even in the hallways! Also, the floors creaked so loudly and violently that we thought there might be an earthquake— it felt like the floor was going to cave in.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
Hotel rooms stink and ful off bed bug could't sleep peachfully. the location is very good everything is close by train underground tram eurostar full of shops. rooms are too cold . heaters don't work i would not recomend this hotel to anyone but the staff are friendly
Stayed 4 nights in Feb 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Stayed 1 night in Feb 2019

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Other side of city; nearest International trains.
Staff very friendly and efficient. Pay at hotel at check in. Met our needs of close proximity (maybe 5 min walk) to the train station to catch an International train to Paris. Near Arabic neighborhood. Great food options. Close to Mannekin de pis, and chocolate shops. Exterior appears concerning but very safe and secure. Would definitely stay again. Train station lots of shops and food. friendly pharmacy across street.
Stayed 1 night in Dec 2018
Response from nayani on Jan 10, 2019
thank you dear guest hope to see you againe

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel on the planet
Upon arrival we were told that we couldn’t have a shower as the heating was out and it was being fixed. It was freezing cold outside. We were told it would be all working by 6pm. We had a volleyball game to go to so we went. We got back at 11pmish. It was snowing outside, as we entered the hotel we were told the heating would be working within 30mins. Lies, lies, lies. No heating for our whole stay. They also didn’t tell us that we couldn’t park in the public car park over night which caused a huge problem for us and cost us some money. They told us we should’ve asked them. Breakfast looked stale and still no heating when we left. No sorry, no compensation. In all my years of travelling this is by far the worst place I have ever stayed. I would recommend that hotels.com not have them on their books. It was a nightmare.
Stayed 1 night in Dec 2018
Response from nayani on Dec 25, 2018
sory that day we was working on next time we will serfe you mor better sory again

6/10 Okay

Mozhdeh

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
A low budget hotel. Service is good but rooms need improvement. It's a very basic room. Area is not great. Staff very friendly and helpful though.
Stayed 3 nights in Dec 2018
Response from n.s on Dec 25, 2018
thanks

8/10 Good

Julia

Everything was good Thank you , Julia McLean,
Stayed 5 nights in Oct 2018
Response from nayani on Dec 25, 2018
thanks

4/10 Poor

Warner

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Joseph

Liked: Cleanliness, staff & service, room comfort
A Quick Visit to Brussels
Hotel was clean and the desk/housekeeping staff were friendly and helpful. It is an older building hence the two star rating. A good choice for an experienced traveller who is not fussy. Train/bus station is located nearby (10 minute walk) and the "old centre" is only a 20 minute walk. If you are staying in Brussels for 1 or 2 nights and looking for a "good value" hotel the Continental Gare du Midi should be considered.
Stayed 1 night in Oct 2018

8/10 Good

Claudio

Liked: Staff & service
Disliked: Cleanliness
Convenient location
Just outside Gare Midi, so perfectly located if you are arriving from Charleroi with the airport shuttle. The hotel itself is very old-fashion...smells like an old house, but for the price is accetable to spend a night.
Stayed 2 nights in Sep 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely filthy, only window opened onto an inside ledge covered in bird poo and cigarette ends with no sunlight getting through, there was no air and the fan provided was broken, the whole hotel smelt of smoke and there were frequent arguments in reception. The bed sheets had holes and cigarette burns in. The croissants were stale, orange juice was just water with a tiny fruit colouring and the hot chocolate was just luke warm brown milk.
Stayed 2 nights in Jun 2018

6/10 Okay

Dahiru

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
not worth for money
expensive for a single bed stay, some birds couldn't allow me sleep I had a treble sleep to be honest. but staff friendly and nice
Stayed 1 night in May 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Balling Out on a Budget
This no frills hotel is great after coming from an Air BnB.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Near Midi station but ....
No plugs in the bath or the basin and when I mentioned it the next morning the reply was " Did you want to have a bath then" ? The hotel is in a serious need of refurbishment, looks like it's stuck in the 60's. Breakfast is very poor as well.

6/10 Okay

Susan

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Front desk staff was very friendly and helpful but the mould on the ceiling of the bathroom, at least 2square feet, needs to be addressed!
Stayed 1 night in Nov 2017

6/10 Okay

traveller, ct

Liked: Cleanliness, staff & service
It's a place to stay if you are on a budget
The staff were helpful and pleasant.. but room was too small and carpets bit worn.. also the blanket..the hotel does not supply heat to the room before 8pm.

10/10 Excellent

F_Khan, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, very close to midi station.
We had a great stay there. We stayed for 2 nights. Friendly staff.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
You don't get what you don't pay for
I needed a cheap hotel near Brussels Midi station to overnight before an early train and the Hotel Continental certainly met those criteria. The staff were good, friendly and helpful, and breakfast was fine. However, the hotel is in desperate need of redecoration and some basic maintenance. The most confusing thing though, was why there was no mirror in the bathroom. Who ever heard of a bathroom with no mirror??

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good simple hotel, super convenient
Really nice wee hotel, wonderful staff - nice and comfy/clean. This is deffo a great budget option for staying near the station - quite quaint, and with a lovely old-style lift.

6/10 Okay

Bryan

Liked: Cleanliness, staff & service, room comfort
Good location for an overnight stop near to Midi railway station.

4/10 Poor

Hermann, Toronto

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Close to midi station -just ok for 1 night
Just ok for one night Nice staff but place dirty smelly no a/c

8/10 Good

GhaziUSA, Philly4Ever

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for the price you pay!!
15 minutes walking distance from all the city' actions, less than 5 minutrmes walking from Midi train station (gare de midi). So if you're travelling with a budget, this is the hotel you need to book. When I come back, I will definitely stay at this hotel. Oh and the owner is very helpful, if you need anything, go strainght to him

6/10 Okay

Ange, US

They have to let people known the true.
It was no comment!

6/10 Okay

Verified traveller

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I've never been to a hotel this nasty ever in my life. I'm very surprised that a hotel this disgusting exists in a country like Belgium. The bed had bed bugs. The bed spreads were dirty. The bathroom was extremely disgusting. The shower faucet would fall off whenever you turned it. The carpert was extremely dirty. They even had to tape the windows and I couldn't even touch the drapes because they were extremely dirty. The staff was extremely disrespectful. I would never recommend this hotel to anyone.

6/10 Okay

Sin Yin, HKG

Liked: Staff & service
near midi station and cheap
Waiting for eurostar

2/10 Terrible

Elsie, uk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
dirty
Embrassing

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Nice staff, shame about the hotel itself
I was first put into a room where I thought the shutters were closed, only to realise no, my window looked out onto an internal shaft of the building, and there was no natural light coming in at all! The room looked tired and dated, with the furniture appearing in very poor condition. When the bathroom light wouldn't work I went to reception to ask about it, and the lady told me that I was the second person to complain so a fuse must be gone and she would look into it. I asked what my room looked out at and she didn't understand the question, but eventually asked if I would like a room facing the other way (ie with sunlight). I asked if I could see the other room and I took that one instead. To get to the new room via the lift, you had to navigate around a door that was jammed open across the top of a stairs - not easy with suitcases/bags. The vending machine sold out of date Fanta (only out of date by a couple of weeks, but still). The room didn't really appear to have had a good deep cleaning in ages, the top covers on the beds were really worn looking, and had been stitched back together in places. The staff were very helpful and friendly, and to be honest, that and the convenient location near the metro station, were the only saving graces here.

6/10 Okay

Jun, Singapore

Liked: Cleanliness, staff & service
Cheap and convient, but noisy
The hotel is near to Brussels Midi (Zuid) station. The price is quite cheap considering the location. The room status is acceptable. However, the noise separation is poor. You can hear the noise when someone leaving at midnight and also the noise from the main street at night.

4/10 Poor

Jacob, Prague

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not great
It seems the hotel was staged better for the photos. It's not a problem that the rooms were small and the neighborhood wasn't great (though it's close to the train station which helped on our trip), but the bedding and room just didn't feel clean. The bathroom seems newly remodeled, but the rest of the room was old and felt dirty. The ratings I read before choosing this place said: "it's fine for the price" but I'd have to disagree. I wish we would have picked somewhere else. And the icing on the cake: the wifi was terrible all weekend.

2/10 Terrible

Isobella, Birmingham

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing but good location for station.
We arrived late for an early morning departure from Brussels. The reception area was chaotic. The room was incredibly basic though the bathroom was clean. However, the towels were threadbare and some had holes in them. But, the member of staff that checked us in was very courteous and friendly. The corridors of the hotel were the worst I've ever seen; carpets very old and, I have to say, dirty. The location was what we wanted though. A 5 minute walk from Brussels Midi station.

8/10 Good

Rosie, California USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful accommodation
Hotel continental is a step away from the train station. It is also a walking distance to the grand palace. The hotel receptions are warm and have a welcoming attitude. They gave us a big family room. The room was very spacious and the bathroom was nice and big as well. The wifi connection was poor but was resolved when I brought up the issue. One of the guy came to our room and program it in my cellphone. I thought that was a personalized and thoughtful thing to do. It is a budget hotel and the price was very reasonable. Thanks for the wonderful accommodation.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worse experience
Worse experience

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
One of the worst places I've had the misfortune to stay at. Really expensive (55 Euros) for what it offered, which was almost nothing. When I checked in I was given a different room because mine wasn´t ready yet, a fact I found odd since check out was 11 am and check in 2 pm. As soon as I entered the room I noticed it smelt really bad, like smoking mixed up with lack of cleaning. Since there were workers painting the exterior of the building I thought it could be one of them smoking. But opening the window confirmed it wasn´t the case. The worst came with finding ashes next to the night table plus a filthy carpet. So I complained and was given another room which didn't smell like cigarette but was filthy all the same. It looked like the linen had been on that bed for ages and the pillows were so old that they smelt like greasy hair. Totally disgusting. It goes without saying that I'd never recommend this so-called 2-star hotel to anyone.