Bonjour Nathalie,Nous nous excusons sincèrement pour les inconvénients que vous avez rencontrés lors de votre séjour. Nous apprécions vos commentaires et nous prendrons des mesures pour améliorer la communication et résoudre les problèmes techniques rapidement à l'avenir. Nous espérons avoir l'opportunité de vous accueillir à nouveau pour une expérience plus agréable.SincèrementHeritage Inn & Suites

Hi Jacinthe,Thank you for sharing this great rating! We appreciate you choosing our hotel during your visit to Brooks.Sincerely,Heritage Inn & Suites

Salut Sonia,Merci pour cet avis sur votre récent séjour dans notre hôtel. Nous apprécions que vous fournissiez ces commentaires.Sincèrement,Heritage Inn & Suites

Hi Diego,Thank you for this review! We are happy to hear you had an enjoyable stay. We appreciate you choosing to stay with us.Sincerely,Heritage Inn & Suites

Hi Stephane, Thank you for your review! We are happy to hear you had an enjoyable stay. We hope to welcome you back again. Sincerely, Heritage Inn & Suites

Thank you for your review.

Hi Mark, thank you so much for this great review! Customer service is our number one priority, so we are thrilled to know that the staff treated you well and that you had a nice stay. We hope to see you again! Sincerely, Heritage Inn & Suites.

Hi David Roy, thank you for leaving this kind rating! We are so glad that you enjoyed your stay with us and hope to see you again soon! Sincerely, Heritage Inn & Suites.

Hi Susan, thank you for leaving us this excellent review! We are thrilled to know that you enjoyed your stay and that the convenient location and breakfast made it even better. We hope to see you again soon! Sincerely, Heritage Inn & Suites.

Hi Gayle, thank you so much for this amazing review! We are so happy that you enjoyed your stay with us and had a great experience. We hope to see you again soon! Sincerely, Heritage Inn & Suites.

Hi Mark, thank you so much for this 5/5 rating! We appreciate the feedback and hope to see you again soon! Sincerely, Heritage Inn & Suites.

Hi Gregory, thank you for leaving us this review. We are happy to hear that you enjoyed your stay and our facility. We hope to see you again soon! Sincerely, Heritage Inn & Suites.

Hi Allison, thank you for taking the time to write us this review. We are happy to hear that you enjoyed your stay at our hotel and that the clean rooms and helpful staff made it better. We have taken your other comments into consideration, and appreciate the feedback. We hope to see you again soon! Sincerely, Heritage Inn & Suites.

Hi Sandra, thank you so much for this great review! We are so happy to know that you enjoyed your stay and that the convenient location, lounge, and food made your visit even better. Thank you for choosing us and we hope to see you again soon! Sincerely, Heritage Inn & Suites.

Hi Anjeli, thank you so much for this great rating! We are so happy to know that you enjoyed your stay at our hotel. We hope to see you again soon! Sincerely, Heritage Inn & Suites.

Hi Yvette, thank you so much for leaving us this excellent review! Customer service is extremely important to us, so we are very glad to hear that our staff made your visit even better. We hope to see you again soon! Sincerely, Heritage Inn & Suites.

Hi Maria, thank you so much for this great review! We are so happy to know that you enjoyed your stay with us. Customer service is a number one priority for us, so we are thrilled to know that our staff made your visit even better. We hope we get to see you again soon! Sincerely, Heritage Inn & Suites.

Hi Sherry, thank you for leaving us this excellent rating! We are so happy to know that you enjoyed your stay with us and that the breakfast made it even better and comfy beds. We hope to see you again soon! Sincerely, Heritage Inn & Suites.

Hi Carmen, thank you so much for this excellent review! We are thrilled to know that you really enjoyed your stay. We hope we get to welcome you back again soon! Sincerely, Heritage Inn & Suites

Hi Liang, thank you for leaving us this excellent rating! We are thrilled that you enjoyed your stay and hope to see you again soon! Sincerely, Heritage Inn & Suites.

Hi Richard, thank you for leaving us this very kind review. We are thrilled to know that you enjoyed your stay and that the early and quick check-in, as well as the clean rooms, made it even better. We hope to see you again soon! Sincerely, Heritage Inn & Suites.

Hi Cody, thank you so much for this amazing review! We are so happy to know that you enjoyed your visit and that the cleanliness, breakfast, and pool enhanced your stay. We hope to see you again soon! Sincerely, Heritage Inn & Suites.

Hello Linda, thank you so much for this great review! We are thrilled to know that you found our hotel convenient, clean, and comfortable and that you enjoyed your stay. We hope to see you again! Sincerely, Heritage Inn & Suites.

Hi Susan, thank you so much for the 5/5 review! We are really happy to hear that you enjoyed your stay and our hotel. We hope to see you in the future for another great stay. Sincerely, Heritage Inn & Suites.

Hello Paul, thank you so much for leaving us this kind review! We are so glad that you enjoyed your stay and that the proximity to the highway, the amenities, and the breakfast made it an even better experience. We hope to see you again. Sincerely, Heritage Inn & Suites.

Hi Stephen, thank you for taking the time to leave us a review. We are sorry that our hotel missed the mark and that your stay did not meet expectations. We hope that we can welcome you back in the future to offer an improved experience. Sincerely, Heritage Inn & Suites.

Hello Glenna, thank you for leaving us a 10/10 rating. We appreciate your review and are glad you enjoyed your stay. Sincerely,

Hi Curtis, thank you for taking the time to leave a review. We are glad you had a good experience at our hotel. We also appreciate your feedback on the late-night hallway noise. We have taken the feedback into consideration and have taken steps to ensure this issue is avoided in the future. Sincerely,

Hi Celina, thank you so much for leaving us a 5/5 rating and for providing us with your experience in our elevator. Your feedback has been forwarded to the hotel's management and is being looked at to improve the experience for all guests. We appreciate the positive rating despite this issue and hope to see you again in the future. Sincerely, Heritage Inn & Suites.

Hi Janice, thank you for your kind words. We are so glad you enjoyed your stay. Sincerely,

Hi Edward,We're thrilled to hear that you had a great experience at our hotel and that we could accommodate your hockey team effectively. Providing a positive and accommodating environment for our guests is important to us, and we appreciate your feedback. We hope to welcome your team back for another enjoyable stay in the future.Sincerely,Heritage Inn & Suites

Hi Glenda,Thank you for considering us a good family hotel. We're happy to hear that you had a positive experience during your stay. We appreciate your feedback and look forward to the opportunity to welcome you back for another stay in the future.Sincerely,Heritage Inn & Suites

Hi Sandra,We appreciate your feedback regarding the accessibility of our exercise room and pool. Our team is committed to enhancing the guest experience, and we apologize for any inconvenience you encountered. We will review this with our team to see where we can provide a more seamless and convenient experience for our guests.Sincerely,Heritage Inn & Suites

Hi Reed,Thank you for sharing this great rating. Your feedback is invaluable, and we look forward to the opportunity to exceed your expectations on your next visit.Sincerely,Heritage Inn & Suites

Hi Amanda,We appreciate your feedback and apologize for the inconvenience caused by the clicking sound in room 205. Our team will investigate and address the issue promptly to ensure a more peaceful experience for our guests. We're glad to hear that despite this, you had an overall great stay and enjoyed the lovely service from our team. We hope to welcome you back for a more restful experience in the future.Sincerely,Heritage Inn & Suites

Hi Sara,Thank you for sharing this review! We appreciate your kind words regarding our team, and we are happy to hear you had an enjoyable stay.Sincerely,Heritage Inn & Suites

Hi Bebeanne,Thank you for sharing this review and feedback. We apologize for any inconvenience due to the plumbing noises. We will have our maintenance team investigate this further. After reviewing your reservation details, we see that you booked one of our Elite Rooms and not a Suite. Should you be travelling to Brooks again in the future, our team would love to assist with matching you with a room type that fits your needs. We appreciate you choosing our hotel, and we look forward to your next visit.Sincerely,Heritage Inn & Suites

Hi Steve,Thank you for sharing this review. We are thrilled to hear you had an enjoyable stay, and we look forward to your next visit. Sincerely,Heritage Inn & Suites

Hi Musenga,Thank you for sharing this review and feedback. We apologize for any inconvenience due to the ticking noise you experienced, and we will have our maintenance team investigate this further. We are happy to hear you found our team to be friendly and helpful, and we appreciate your kind words. We look forward to your next visit. Sincerely,Heritage Inn & Suites

Hi Diane,Thank you for your feedback. We're pleased to hear that you found the room clean and comfortable. We appreciate you sharing these comments as we continue to improve our overall guest experience. We hope to welcome you back for an improved experience during your next visit to Brooks.Sincerely,Heritage Inn & Suites

Hi Gloria,We're thrilled to hear that you had a great time hosting a get-together with family and friends at our hotel and you enjoyed the pool and hot tub. We are also pleased to hear that you found the cleanliness to your satisfaction. We appreciate your positive feedback and hope to welcome you and your loved ones back for another enjoyable stay.Sincerely,Heritage Inn & Suites

Hi Kim,Thank you for sharing your positive experience at our hotel. We're happy to hear that you enjoyed the rooms and found the beds to be comfortable. We are also thrilled to hear that our friendly staff left a lasting impression. We look forward to welcoming you back whenever your travels bring you to Brooks.Sincerely,Heritage Inn & Suites

Hi Lesli,We're thrilled to hear that you had an enjoyable stay. Providing a quiet and accommodating environment for our guests is our priority, and we're delighted to know we met your expectations. Our team looks forward to welcoming you back for another pleasant stay in the future.Sincerely,Heritage Inn & Suites

Hi Jon,Thank you for sharing this rating. We are thrilled to hear you had an excellent stay, and we appreciate you sharing this feedback. Sincerely,Heritage Inn & Suites

Hi Steve,We sincerely apologize for the inconvenience you experienced during your stay. Your feedback regarding the beetles is concerning, and we will promptly address this issue to ensure thorough inspection and resolution. We appreciate your understanding and hope to have the opportunity to welcome you back for a more comfortable stay in the future.Sincerely,Heritage Inn & Suites

Hi Alana,We appreciate you sharing this review and feedback, and we are happy to hear you and your family had an enjoyable. Thank you very much for choosing our hotel during your visit. We look forward to hosting you again.Sincerely,Heritage Inn & Suites

Hi Anne-Marie,We're delighted to hear that you found our hotel clean, comfortable, and a great value for your stay. It's wonderful that both families had an enjoyable time at the pool and during breakfast. We appreciate your positive feedback and look forward to welcoming you back for another great experience in the future!Sincerely,Heritage Inn & Suites

Hi Erwin,We're happy to hear that you had a pleasant and peaceful stay with us! Providing a clean, quiet, and comfortable environment for our guests is our priority. We can't wait to welcome you back for another enjoyable visit in the future.Sincerely,Heritage Inn & Suites