Standard Room, 1 Queen Bed
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Reviews of ibis Styles Broken Hill

3 out of 5
ibis Styles Broken Hill
120 Argent Street, Broken Hill, NSW

Reviews

8.8

Excellent

Rating 10 - Excellent. 150 out of 330 reviews" "
Rating 8 - Good. 149 out of 330 reviews" "
Rating 6 - Okay. 21 out of 330 reviews" "
Rating 4 - Poor. 6 out of 330 reviews" "
Rating 2 - Terrible. 4 out of 330 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and well maintaned, with it having excellent dining options within easy walking distance
Stayed 1 night in Jan 2024

8/10 Good

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Stephane, Ho Chi Minh City

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Ibis Styles Broken Hill on Jan 2, 2024
Thank you for your feedback Stephane

4/10 Poor

Janine

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Clean & quiet. We booked the Ibis as it had an attached restaurant which was unfortunately closed , although there was nothing on the website stating the restaurant was closed
Stayed 1 night in Dec 2023
Response from Ibis Styles Broken Hill on Jan 2, 2024
Thank you for your feedback. We apologize for any inconvenience caused by the restaurant closure during your stay, and we will work on improving our communication regarding such situations on our website to better inform our guests. We hope you had an otherwise pleasant stay and look forward to serving you better in the future.Kind regards,Ibis Styles Broken Hill

8/10 Good

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is extremely close to most of the main attractions in Broken Hill. There was free onsite parking directly outside the room which was really convenient. The lady at the front desk was very nice when checking us in. There was no one at the desk when we checked out, but there have a key return box on the desk where we were able to drop our key. This room was quite small and compact, but we were only here for one night so it was ok. Also there was a swimming pool in the carpark area which was interesting. We drove in to the carpark and saw a bunch of people in bikinis which was unexpected.
Response from Lily on Dec 8, 2023
We're delighted to hear that you found our hotel's proximity to Broken Hill's main attractions and convenient onsite parking to be a positive aspect of your stay. We apologize for the small room size and the unexpected surprise at the swimming pool, and we appreciate your feedback as it helps us improve our guests' experiences. We hope to welcome you back for an even better stay in the futurekind regards,

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved that you had Foxtel.
Stayed 1 night in Oct 2023
Response from Kyle, Manager on Oct 21, 2023
We're delighted to hear that you enjoyed having Foxtel during your stay with us! Providing a range of entertainment options is important to us, and we're pleased to know it enhanced your experience. Thank you for choosing our establishment, and we look forward to welcoming you back in the future.

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Needs a microwave to heat snacks etc.
Stayed 4 nights in Sep 2023

8/10 Good

Marius

Stayed 1 night in Sep 2023

8/10 Good

jenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The limited parking was a concern
Stayed 1 night in Aug 2023
Response from Kyle, Manager on Aug 29, 2023
Dear Jenny,I hope this message finds you well. I wanted to extend my heartfelt gratitude for taking the time to share your valuable feedback with us. Your input is truly important to us as it helps us continually improve our services and offerings.I also want to personally apologize for the inconvenience caused by the limited parking on our site. We understand how crucial it is for our visitors to have convenient and ample parking available. Please rest assured that we are actively exploring ways to address this issue and enhance the parking options for our guests.Your understanding and patience during this time are greatly appreciated. We remain committed to delivering an exceptional experience for you and all our visitors.Once again, thank you for your feedback and for being a valued member of our community. If you have any further suggestions or concerns, please don't hesitate to reach out. We are here to listen and make your experience the best it can be.Kind regards Ibis Styles Broken Hill Team :)

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2023
Response from Kyle, Manager on Aug 29, 2023
Dear Richard,Thank you so much for your positive feedback! Your kind words brightened our day and reaffirmed our commitment to providing excellent service. We're thrilled to know that you had a great experience and we look forward to serving you even better in the future.Best regards,Ibis Styles Broken Hill Team

8/10 Good

Ross

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room which has been renovated nicely. Would recommend.
Stayed 2 nights in Jun 2023
Response from Andrew, Manager on Jun 24, 2023
Thank You Ross,We look forward to seeing you again soon.

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
It suited our needs and our room was spacious.
Stayed 3 nights in May 2023
Response from Andrew, Manager on Jun 24, 2023
Thank you Don,We look forward to seeing you again.

8/10 Good

Helen

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2022
Response from Andrew, Manager on Jun 24, 2022
Thank you Helen Look forward to seeing you again soon

10/10 Excellent

Guy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly service and very convenient.
Stayed 2 nights in May 2022
Response from Andrew, Manager on May 18, 2022
Thank you Guy, We look forward to seeing you again soon.

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient
Stayed 1 night in May 2022
Response from Andrew, Manager on May 18, 2022
Thank you Neil, We look forward to seeing you again soon.

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Apr 2022
Response from Andrew, Manager on Apr 26, 2022
Thank You Karen

10/10 Excellent

neve

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Service was excellent, very friendly staff and accommodating. Location was great, will definitely recommend to friends.
Stayed 2 nights in Apr 2022
Response from Andrew, Manager on Apr 26, 2022
Thank you Neve

6/10 Okay

Sean

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Super small room and inadequate car parking, if you're vehicle wasn't parked up for the night by 4pm you were out on the road. Tiny room tiny bathroom. I don't think it was worth what we were charged. There are better places around the area for less money.
Stayed 4 nights in Apr 2022
Response from Andrew, Manager on Apr 19, 2022
Thank you Sean for taking the time to leave a review. We do have smaller and larger rooms which when available we give a free upgrade subject to availability. We do hope to see you again soon.

8/10 Good

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, Clean
Comfortable clean motel, but the room was too small. No breakfast on week ends.
Stayed 2 nights in Apr 2022
Response from Andrew, Manager on Apr 19, 2022
Hello Kerry, Thank you for taking the time to leave a review. We do have a variety of rooms some are smaller and others larger. We do give free grades when we can. Due to staff shortages, we have been able to open on weekends for breakfast unfortunatly.

8/10 Good

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well positioned, comfortable.
Bed was comfortable, but room too small. Could not open a samsonite case.No breakfast on weekends.
Stayed 2 nights in Mar 2022
Response from Andrew, Manager on Apr 19, 2022
Hello Kerry, Thank you for the review. Depending on availability we do give free upgrades from the smaller rooms to the larger ones.

8/10 Good

Eddy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Clean and tidy , coping with staff pressure due to covid , they are doing that very well
Stayed 4 nights in Mar 2022
Response from Andrew, Manager on Apr 19, 2022
Thank you Eddy for the review. We appreciate your understanding and attempt to do the best we can with different struggles. We look forward to seeing you again

10/10 Excellent

grant

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its got everything you need.
Stayed 1 night in Feb 2022
Response from Andrew on Feb 23, 2022
Thank you Grant! See you next time

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location great
Great walking location to pubs and clubs
Stayed 1 night in Jan 2022
Response from Andrew on Jan 25, 2022
Thank you Karen We wish you the best in the rest of your travels.

10/10 Excellent

Melissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Andrew on Jan 7, 2022
Thank you Melissa

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities
Bedrooms were clean and functional however the bathrooms required updating as they were showing their age
Stayed 1 night in Jan 2022
Response from Andrew on Jan 7, 2022
Thank you Andrew

10/10 Excellent

SUMAN DODRIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2021
Response from Andrew on Dec 28, 2021
Thank you Suman

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good place to stay in Broken Hill
This motel is clean, quiet and has all your needs at hand and is in a good location
Stayed 2 nights in Nov 2021
Response from Andrew on Dec 3, 2021
Thank you Michael, We look forward to you returning again soon.

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Andrew on Dec 3, 2021
Thank you Kirsty, We look forward to you returning again soon.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff knowledge and advice
Stayed 1 night in Nov 2021
Response from Andrew on Nov 17, 2021
Dear Steven We very much appreciate your comments regarding your stay at the ibis Styles Broken Hill. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manager Ibis Styles Broken Hill

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay. Very good restaurant .
Stayed 1 night in Jul 2021
Response from Andrew on Aug 1, 2021
Thank you, Anonymous. We look forward to seeing you again. Manager

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2021
Response from Andrew on Aug 1, 2021
Thank you, Anonymous. We look forward to seeing you again. Manager

6/10 Okay

Verified traveller

Liked: Amenities, property conditions & facilities
Overall easy and pleasant place to stay. The room Could use some TLC cleaning wise for the price point.
Stayed 1 night in Jun 2021
Response from Andrew on Aug 1, 2021
Thank you, Anonymous. We look forward to seeing you again. Manager

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great
Stayed 3 nights in May 2021
Response from Andrew, Manager on Jul 9, 2022
Hello We thank you for taking the time to leave a response. Until your next trip, take care and we look forward to seeing you again.

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spotlessly Clean
Great place to stop in Broken Hill, super clean with a comfy bed highly recommend!
Stayed 1 night in May 2021
Response from Andrew, Manager on Jul 9, 2022
Hello We thank you for taking the time to leave a response. Until your next trip, take care and we look forward to seeing you again.

10/10 Excellent

Verified traveller

Stayed 1 night in May 2021
Response from Andrew, Manager on Jul 9, 2022
Hello We thank you for taking the time to leave a response. Until your next trip, take care and we look forward to seeing you again.

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021
Response from Andrew, Manager on Jul 9, 2022
Hello We thank you for taking the time to leave a response. Until your next trip, take care and we look forward to seeing you again.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room, close to town centre, friendly and helpful staff, not quite enough on site parking
Stayed 3 nights in Apr 2021
Response from Andrew, Manager on Jul 9, 2022
Hello We thank you for taking the time to leave a response. Until your next trip, take care and we look forward to seeing you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2021
Response from Andrew, Manager on Jul 9, 2022
Hello We thank you for taking the time to leave a response. Until your next trip, take care and we look forward to seeing you again.

10/10 Excellent

Verified traveller

Liked: Staff & service
All excellent, although some confusion over menu in room versus that offered in on site eatery. ALL staff really great though.
Stayed 4 nights in Mar 2021
Response from Andrew, Manager on Jul 9, 2022
Hello We thank you for taking the time to leave a response. Until your next trip, take care and we look forward to seeing you again.

10/10 Excellent

Karen, South Australia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was big enough for the 4 our us. The air con worked very well - important in summer in the outback. There is a restaurant on-site (it sounded like it had a busy night) but we decided to have room service. The food was AMAZING - highlight of the stay.
Stayed 1 night in Jan 2021
Response from Andrew on Jan 12, 2021
Dear Karen, We very much appreciate your comments regarding your stay at the ibis Styles Broken Hill. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Manager

8/10 Good

Marilou

Liked: Property conditions & facilities, room comfort
Location is good. Near a lot of interesting spots.
Stayed 1 night in Nov 2020
Response from Andrew on Jan 12, 2021
Dear Marilou, We very much appreciate your comments regarding your stay at the ibis Styles Broken Hill. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Manager

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020
Response from Andrew, Manager on Jul 9, 2022
Hello We thank you for taking the time to leave a response. Until your next trip, take care and we look forward to seeing you again.

8/10 Good

shaune, mclaren vale

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean. Small rooms. Excellent shower Tight parking Very helpful staff
Stayed 1 night in Oct 2020
Response from Andrew, Manager on Jul 9, 2022
Hello We thank you for taking the time to leave a response. Until your next trip, take care and we look forward to seeing you again.

8/10 Good

Rey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2020
Response from Andrew, Manager on Jul 9, 2022
Hello We thank you for taking the time to leave a response. Until your next trip, take care and we look forward to seeing you again.

10/10 Excellent

Verified traveller

Stayed 3 nights in Sep 2020
Response from Andrew, Manager on Jul 9, 2022
Hello We thank you for taking the time to leave a response. Until your next trip, take care and we look forward to seeing you again.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great break
great stay, quiet and comfortable
Stayed 4 nights in Sep 2020
Response from Andrew, Manager on Jul 9, 2022
Hello We thank you for taking the time to leave a response. Until your next trip, take care and we look forward to seeing you again.

8/10 Good

Warren, Sydney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff were very friendly, rooms were clean and a handy position to just walk to the shopping.
Stayed 3 nights in Sep 2020
Response from Andrew, Manager on Jul 9, 2022
Hello We thank you for taking the time to leave a response. Until your next trip, take care and we look forward to seeing you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
outback trip
Very good, close to everything and the bed is great!!!
Stayed 1 night in Aug 2020
Response from Andrew Manager on Aug 11, 2020
Thank you Anonymous

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and convenient
Stayed 1 night before flying out next day. Suited our needs perfectly. Clean, comfortable, on-site parking. Quick check-in. Didn’t have time to dine at restaurant, but it looked OK.
Stayed 1 night in Jul 2020
Response from Andrew Manager on Jul 25, 2020
Thank you Carol, We are glad to hear you had a safe trip and look forward to your return again soon.

10/10 Excellent

John

Stayed 1 night in May 2020
Response from Andrew on May 27, 2020
Thank you John, Look forward to seeing you again soon.