Property grounds

Reviews of Travel Inn

2 out of 5
Travel Inn
12412 Maple St, I-81 Exit 29, Glade Spring, VA

Reviews

6.8
Rating 10 - Excellent. 60 out of 230 reviews" "
Rating 8 - Good. 62 out of 230 reviews" "
Rating 6 - Okay. 47 out of 230 reviews" "
Rating 4 - Poor. 32 out of 230 reviews" "
Rating 2 - Terrible. 29 out of 230 reviews" "

7.0/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

jason

Travelled with family
Liked: Staff & service
Cockroach druggie paradise
At first our 1 night stay was ok untill nightfall when the dopers started hanging out but thats anywhere now these days room looked clean had a lil hint of a smoke smell which was a nonsmoking room till we seen bed sheets had burn holes in em but hey whatever what got me was the fact dawn came in sitting there and started seeing roaches crawling on the wall dresser even had 1 on the table bout that time im waking the wife up like we getting out of here now went 2 the front 2 ask 4 a refund and since we done stayed there couldnt get nothing back its like dude didnt care or it was a normal incident will not be going back there will be reporting this to everything i can for 100$ you wud figure it would be decent but it was not stay clear of travel inn now called the knights inn located in glade springs va
Stayed 1 night in Oct 2023

2/10 Terrible

Jean

Business traveller
Disliked: Cleanliness
1970,s. Sleep in your car. But it was quiet.
Stayed 2 nights in May 2023
Response from Jay M on May 23, 2023
Thank you for staying with us. We appreciate your feedback and we are making strides to make our property modern. We look forward to your next stay with us soon.

4/10 Poor

David

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was just run down and smelly.
Stayed 1 night in Oct 2022
Response from Jay M on Oct 30, 2022
Thank you for submitting a review about our property. We apologize for not having the room up to your expectations. We will try harder to make sure that the room meets the expectation of the future guest. Thanks, Jay M

2/10 Terrible

Donna, Palm Desert

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2022

6/10 Okay

Michael

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

6/10 Okay

Victor

Stayed 2 nights in Sep 2022

4/10 Poor

Bob

Disliked: Staff & service, property conditions & facilities
One Time
Stayed 2 nights in Sep 2022
Response from Jay M on Oct 2, 2022
Thank you Bob for your review. We appreciate your business and hope to see you again soon. Thanks, Jay M

2/10 Terrible

Dorene

Disliked: Cleanliness, property conditions & facilities, room comfort
Not ok for a one night stay.
The room was disgusting. Burn holes on the bedding, dirty floors. In a nonsmoking room! Bugs everywhere.
Stayed 1 night in Sep 2022
Response from Jay M on Sep 28, 2022
We sincerely apologize for your experience while staying with us. We ensure that our rooms are up to par with expectations of our guests. We will have a conversation with our housekeeping staff to make sure that this does not repeat. We hope that you will allow us to prove ourselves. Thanks, Jay M

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Disappointing
Should be a $50 motel. Was jacked up to $200 for race weekend. Towels were stained. No hand towels. One wash cloth. Bedspread and mattress covers were old and dirty. Appliances and tv dirty any outdated. Everything needs updating. Would never stay there again.
Stayed 1 night in Sep 2022
Response from Jay M on Oct 4, 2022
Thank you for writing a review about our property. We apologize for not having the room meet your expectations. We will make sure that the rooms are cleaned well and maintained properly for the next guest. Thanks, Jay M

2/10 Terrible

Dakota

Stayed 1 night in Sep 2022

2/10 Terrible

Tommie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lied bought the bed size won’t Do nothing won’t refund only stayed the night place was a joke best if luck
Stayed 3 nights in May 2022
Response from Guest Relations on Jun 14, 2022
Dear Tommie, Thank you for taking the time to leave us your feedback and we apologize for any issues with our accommodations. Please know that when booking through a third-party company, specific room requests are subject to availability and cannot always be accommodated. Should you wish to discuss this further, we encourage you to reach out to us offline so that we may gather more information. We hope to hear from you soon.

10/10 Excellent

Dan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to spend the night for a low price,room and shower were clean! The owner was very nice and helpful,good man!👍
Stayed 1 night in Nov 2021
Response from Jay M on Nov 10, 2021
Thank you Dan for writing a positive review about our property. It is nice to hear that the room and shower were clean and fresh. We appreciate the kind words about our staff and look forward to your next stay with us. Thanks, Jay M

10/10 Excellent

Chelsey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and clean room
The manager was very friendly and professional. I would highly recommend this place. The room was clean and smelled fresh as well.
Stayed 1 night in Oct 2021
Response from Jay M on Nov 2, 2021
Thank you Chelsey for writing a fabulous review about our property. We are glad to learn that your room was clean and smelled fresh. Our housekeeping staff takes pride in their work to provide a clean and comfortable room. Thank you also for appreciating the staffs’ professionalism and friendliness. Thanks, Jay M

2/10 Terrible

HUBERT, Vidalia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Location was convenient for access to the Virginia Creeper Trail. The motel desk clerk was helpful and friendly. The room was horrible! The linens had cigarette burns and stains, and really should've been incinerated! Yuck, yuck, yuck. The bathroom floor still had pee on it in front of the toilet. The bed spread felt like cardboard it was so stiff, and was so disgusting that we didn't dare use it.
Stayed 2 nights in Oct 2021
Response from Jay M on Oct 26, 2021
Thank you Hubert for writing a review about our property. We apologize for the inconvenience this may have caused you, and be assured that we will take corrective action to tackle the issues that you’ve outlined. We would hope that you would give us another chance to see us improve. Thanks, Jay M

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
pillows were about an inch thick, one towel, ice machine broken, supposed to have frig but none, questionable sheets old and ratty
Stayed 1 night in Jun 2021
Response from Jay M on Jun 10, 2021
Thank you for your review. We apologize for not having the room meet your expectation. Reviews enable us to make sure that we get on the right path to serve our guests well. We hope that you will give us another chance in the future. Thanks, Jay M

6/10 Okay

Verified traveller

Travelled with pets
Liked: Staff & service
Older property, non smoking room but could definitely smell smoke coming from another room.
Stayed 4 nights in May 2021
Response from Jay M on May 19, 2021
Thank you for your review. We appreciate your business. We apologize for the inconvenience that you experienced, and hope that will not deter you from staying with us. Thanks, Jay M

6/10 Okay

Samantha

Disliked: Cleanliness
Stayed 1 night in Apr 2021
Response from Jay M on Apr 14, 2021
Thank you Samantha for rating our business. We strive to provide clean and comfortable room at a great value. We hope to see you again soon. Thanks, Jay M

8/10 Good

Rich

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021
Response from Jay M on Apr 3, 2021
Thank you Rich for your positive rating. We strive to provide a clean and comfortable room at a great value. We appreciate your business and look forward to your next visit. Thanks, Jay M

4/10 Poor

James

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Disappointed
Missing most towels, mold in bathroom, no coffee in room, missing smoke alarm, missing light cover in bathroom, and bugs. Staff was nice.
Stayed 1 night in Mar 2021
Response from Jay M on Mar 30, 2021
Thank you James for your candid review. Reviews that are positive or critical in nature help us steer in right direction. We will use this as a teaching moment for us and make sure we correct things that you mentioned. We hope that this will not deter you from staying with us again. Thanks, Jay M

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2021
Response from Jay M on Apr 9, 2021
Thank you guest for your excellent rating. All feedback is reviewed by our staff to make any adjustments, so that our guests have a pleasant experience. We appreciate your business and look forward to serving you again. Thanks, Jay M

10/10 Excellent

danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from Jay M on Mar 28, 2021
Thank you Danny for your excellent rating of our property. We strive to provide clean and comfortable room at a great value. Thank you for letting us know that we met our mark. We will look forward to your stay with us in the near future. Thanks, Jay M

2/10 Terrible

Christinena

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This room is DISGUSTING!! First the key did not work and the room reaked of smoke and it was supposed to be non smoking... Holes and stains on the bed linen and comforter.. Barhroom was nasty the white shower curtain was black and couldn’t even sit in the chairs because they were so filthy!! I would NEVER recommend this hotel to anyone!! I had to leave because it was so unsanitary! The reviews I read before booking and eating was an absolute LUE!! I have NEVER in my life stayed or seen anything like this!
Stayed 1 night in Mar 2021
Response from Jay M on Mar 26, 2021
Thank you Christiana for writing a review about our property. We apologize for not have the room up to your expectation. We will use the feedback to better our offering. Thanks, Jay M

10/10 Excellent

crystal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Management was extremely helpful and accommodating.
Stayed 3 nights in Mar 2021
Response from Jay M on Mar 23, 2021
Thank you Crystal for writing a fantastic review about our property. We strive to provide clean and comfortable room at a great value to our guests. If there’s anything that we can do to make your stay more pleasant, all you have to do is ask. Our attitude is that we do Whatever it Takes to take care of our guest. We look forward to your next visit with us soon. Thanks, Jay

10/10 Excellent

Cathie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was perfect in every way. Clean, comfortable bed and pillows. Not noisy. I would stay there again for sure.
Stayed 1 night in Mar 2021
Response from Jay M on Mar 23, 2021
Thank you Cathie for writing such a fabulous review about our property. We strive to provide a clean and comfortable room at a great value. We are glad to hear it was perfect stay fir you and we woul look forward to your next stay. Thanks, Jay M

8/10 Good

Troy

Business traveller
Liked: Staff & service
Stayed 1 night in Mar 2021
Response from Jay M on Mar 5, 2021
Thank you Troy for your excellent rating about our property. It was our pleasure to have you as our guest and we hope to see you again in the future. For your convenience we have on-site Italian restaurant and also an on-site guest laundry. Thanks, Jay M

6/10 Okay

edward

No microwave, which I needed
Stayed 1 night in Jan 2021
Response from Jay M on Jan 21, 2021
Thank you Edward for writing a review about our property. Your input is valuable tool that we use to improve our guest experience in the future. We have microwave available for our guests in the lobby as well as some of the rooms, all you have to do is ask. We look forward to your stay with us in the future. Thanks, Jay M

2/10 Terrible

Tenisha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bed bugs do not stay
Had bed bugs and I flipped out
Stayed 1 night in Jan 2021
Response from Jay M on Jan 4, 2021
Thank you Tenisha for writing a review. We sincerely apologize for your stay not upto the par. We will make sure that the problem that you described gets squared away. Thank you, Jay M

10/10 Excellent

Natalie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from Jay M on Jan 4, 2021
Thank you Natalie for your excellent review. We appreciate your business and look forward to your next stay with us

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and accommodating. Will book again.
Stayed 1 night in Feb 2020
Response from Jay M on Feb 24, 2020
Thank you Zack for writing a review about our property. We appreciate your feedback as it will help enhance services extended to our future guests. Thanks, Jay M

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I’m not a prude but this place is awful. Avoid avoid avoid. Spent way too much for a cruddy room. Stains everywhere from the bed, sheets, chairs, wall, doors, tub and toilet. Behind the bed steak stains that I don’t want to know of. Sheets with hair and red stains. Can only imagine. Front desk after arriving requires a $30 room deposit. Still not refunded even though I went down at 530 like instructed and woke up the attendant. Was told to try the restaurant attached. Another poor choice on my part. Just go somewhere else. There is an Econolodge next door that was cheaper I think.
Stayed 1 night in Jan 2020
Response from Jay M on Jan 7, 2020
Thank you guest for your time in writing a review about our property. We apologize for not having the room live up to your expectation. We will use your feedback in improving our offering. Thanks, Jay M

8/10 Good

Christian

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2019
Response from Jay Majethia on Dec 18, 2019
Thank you Christian for writing a review about our property. Reviews/rating guide the future/potential guests to set the expectation in line for their stay. We appreciate the high rating and your vote of confidence in our offering. We strive to present a clean and comfortable room at a great value. We hope to see you again soon. Thanks, Jay

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and friendly staff. Nice quiet location. Clean rooms. Will definitely return.
Stayed 2 nights in Oct 2019
Response from JayM on Oct 23, 2019
Thank you guest for taking the time to write a review about our property. We are glad to know that the staff was wonderful and friendly. We train our staff to be hospitable and people friendly. After all, we are in hospitality business and it doesn’t cost a single dime to be friendly. We also appreciate the comments about clean rooms and that the fact that you will be returning. That is the biggest compliment that we can get. We appreciate your business and hope to see you again soon, Thanks, Jay M

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
I particularly like the fact that there is 24/7 availability, esp. when I had to arrive very late due to a difficult travel schedule.
Stayed 1 night in Oct 2019
Response from Jay M on Oct 17, 2019
Thank you guest for writing a review about our property. We are happy to provide 24/7 availability and doing it happily. We hope to see you again soon. Thanks, Jay M

6/10 Okay

Cynthia

Travelled with group
Liked: Cleanliness, staff & service
The room was clean the noise from interstate kept me awake I was on the same side as the interstate so it may be quieter on the other side of building . Staff was friendly .
Stayed 1 night in Oct 2019
Response from Jay M on Oct 15, 2019
Thank you Cynthia for writing a review about our property. We apologize for the inconvenience about the road noise on the front of the building. For some folks who are light sleepers, we recommend staying on the other side of the building. We appreciate the nice remarks about our staff. We train our staff to do their job well and do it with friendliness. Thanks, Jay M

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb & caring staff!
This was not a pleasure trip. It was for a death in the family. The staff was fantastic. They went above and beyond to help make a difficult time better. Highly recommend@
Stayed 2 nights in Oct 2019
Response from Jay M on Oct 5, 2019
Thank you Charles for taking the time to write a review about our property. Our heartfelt condolences to you and the family. We hope to see you again under different circumstances. Thanks, Jay

2/10 Terrible

Karen

Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t Stay Here
This was my first, and will be my last, stay at a Knight’s Inn. While the front desk person was helpful, the cleanliness of the room(s) [and, yes, I tried two] was beyond disgusting. In the first room: the toilet had quite a major leak going on the floor, there were cigarette burns on the no-smoking bedroom comforter, and hair on the sheets. When I went into the second room, while the bed was made, it looked like someone’s head had just left one of the pillows on the bed. Then I noticed the toilet seat was up. When I put it down there was urine behind the seat and in front of the tank. The tub was wet like someone had just stepped out of it, and there was black on the bottom of the tub. I got lysol wipes from my car and started cleaning these things, but gave up with the black on the bottom of the tub. When I pulled back the no-smoking room bedroom comforter, there were cigarette burns on the sheets. Then I noticed there was a puddle from a glass on the nightstand. The mini-fridge had mold on the outside and was disgusting on the inside. I was, thankfully, able to get a refund and went elsewhere. In my opinion, this was beyond horrible.
Stayed 1 night in Sep 2019
Response from Jay M on Sep 16, 2019
Thank you Karen for your candid review about out property. We apologize for not having a clean and comfortable room for you. We will have honest conversation with housekeeping staff to make sire that this doesn’t repeat and that we can learn from this incident. Thanks, Jay M

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2019
Response from Jay M on Sep 10, 2019
Thank you guest for your fabulous ratings of 5 stars. We are happy to learn that everything was to your liking. We hope that we can host you again when you're back in the area. Thanks, Jay M

10/10 Excellent

Gilbert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was great, the room was comfortable.
Stayed 2 nights in Aug 2019
Response from Jay M on Sep 2, 2019
Thank you Gilbert for taking the time to write a review about our property. We are thrilled to learn that the room was comfortable and that the staff was great. We train our staff to be professional and also be helpful and go above and beyond their call of duty. We hope you got to enjoy the Italian Restaurant next door, which serves great food from 11 AM to 11 PM. We also have guest laundry if you are here for more than a day. We hope you come back soon when in town. Thanks, Jay M

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I'll never learn...
I could tell you about the dirty floor, the moldy mini-fridge, or the furniture that looked as if it came from the "Free on curb" section of Craigslist, but I'm not going to. Instead, I will take ownership of my decision to stay at a $50 hotel, knowing good and well that it is not possible to expect anything more than what I paid for. That being said, the lady at the front counter was nice, great Italian food next door, and the shower was great. Just don't expect your stay to be in the room that is the exception. It won't be. Spend the extra money.
Stayed 1 night in Aug 2019
Response from Jay M on Aug 28, 2019
Thank you guest for your candid review about our property. We apologize for not meeting or exceeding your expectations this time around. We will certainly redouble our efforts to have cleanliness issues that your have pointed out addressed immediately. We would love to earn your business back by showing your better hospitality next time around. Thanks, Jay M

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful. The room was ready with a cool room with the extra pillows we had requested. A small restaurant next door made it easy and simple to order food and delivered after traveling all day! The room itself could use some upgrades but the bed was comfortable and the room was clean.
Stayed 1 night in Aug 2019
Response from Jay M on Aug 22, 2019
Thank you guest for your fantastic review of our property. Our staff goes above and beyond the call of duty to accommodate our guests. We are happy to learn that they had everything ready for you so that you have a great stay. The restaurant next door is very convenient and serves great food from 11 AM-11 PM. We are also happy to learn that the bed was really comfortable. We have been getting great compliments on those. We will take some of the criticism to heart and work on those items. We look forward to your return soon. Thanks, Jay M

4/10 Poor

Verified traveller

Disliked: Staff & service
We ask for hand towels...never got them. No bathmats, no refrigerator or microwave. Room expensive, two beds...will not stay there again. No breakfast. Have stayed for same price at much nicer motels.
Stayed 2 nights in Aug 2019
Response from Jay M on Aug 20, 2019
Thank you guest for writing a review about our property. We sincerely apologize for not getting you the the towels that you had requested. We do have the microwave and ref available if requested. Prices during special events like NASCAR are higher due to demand, but our rates tend to be reasonable than the others around us. We would love to have you come back to see the improved product and better service. Thanks, Jay M

6/10 Okay

Charles

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2019
Response from Jay M on Aug 19, 2019
Thank you Charles for writing a review about our property. It seems that we have some room for improvement and we will work on improving so that we can get higher rating. We thank you for your business and look forward to your return. Thanks, Jay M

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
We stayed here as a last minute deal for the Bristol NASCAR race. The price was exorbitant but typical for a race weekend. This is definitely a budget motel. With that said, the manager/owner was extremely nice and genuinely concerned about our comfort. The motel is dated but was clean and comfortable.
Stayed 2 nights in Aug 2019
Response from Jay M on Aug 19, 2019
Thank you Michael for your fantastic review about our property. We are thrilled to hear that everything was clean and comfortable and our staff does a fantastic job. We were happy to have all the race fans at our property and it was fun event for the fans. We would love to have you as our guest if you are coming back for any other events. Thanks, Jay M

4/10 Poor

Kevin

Disliked: Cleanliness, property conditions & facilities, room comfort
Awful
First "non-smoking" room reaked of stale cigarette smoke. Pulled back comforter on bed...the bed had been slept in and sheets were not changed! Tried to call service desk but phone didn't work. Walked over to service desk...they gave us a new room that smelled a bit better, bed linens were clean with cigarette burn holes throughout. Air conditioning barely worked and bed was terrible.
Stayed 1 night in Aug 2019
Response from Jay M on Aug 19, 2019
Thank you Kevin for your candid review about our property. We apologize for not meeting or exceeding your expectations. We are glad to learn that you got the right type of room but still had some issues. We will make sure that we correct the problems so that the next guest can have clean and comfortable rooms. We would love for you to give us another chance to wow you. Thanks, Jay M

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Aug 2019
Response from Jay M on Aug 19, 2019
Thank you guest for your review about our property. Although your review doesn’t have any details, it seems it was a satisfactory stay. We would love for you to come back so that we can earn full marks. Thanks, Jay M

6/10 Okay

candy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs some care and quality control
When I walked in the door, I thought I was entering a room that had already been occupied. The pillows were disheveled and the beds didn't have that "just made" look. When I lifted the pillow to turn down the sheet and bedspread, I noticed a couple of pieces of hair. I checked the other bed and saw the same thing. I should have contacted the front desk, but it was after 1:30 in the morning and I was exhausted. I just ended up sleeping on top of the blanket with my airplane blanket to cover me. In the morning I had planned to take a shower to refresh me for the 5-hour trip back home, but the towels looked as if they had been used and rehung. The tub looked ok, but I still was not comfortable with the level of cleanliness, so I just left.
Stayed 1 night in Jul 2019
Response from Jay M on Jul 27, 2019
Thank you Candy for your time in writing this candid review. It steers us in the right direction so that we can improve for future guests. We will use this instance to make housekeeping dept aware that their efforts are falling short of guests’ satisfaction. Be assured that right steps will be taken to resolve this type of issue. We hope that you will return to see the improvement. Thanks, Jay M

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Jay M on Jul 13, 2019
Thank you guest for your fantastic rating. We are thrilled to learn that you had a great experience staying at our property. We take pride in providing you with clean and comfortable room at a great value. We hope to see you again soon. Thanks, Jay M

2/10 Terrible

Ralph

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room spelled terrible; probably pet urine. Room was very dirty. Refrigerator had some terrible spilled liquids and had not been cleaned.
Stayed 1 night in Jul 2019
Response from Jay M on Jul 9, 2019
Thank you Ralph fir taking the time to let us know that your expectations weren’t met. We sincerely apologize for not having a fresh room and spilled liquid in the refrigerator. We will make sure that housekeeping pays better attention to those particular things in the room. Thanks, Jay M

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glade Springs, VA knights inn
Perfect for the weary traveler. Staff was helpful. Great location off of I81 exit 29. Pet friendly with front door parking and beautiful landscaping. Wonderful Italian restaurant attached with room service, Laundry, cable tv and free wifi. Great place for the value.
Stayed 1 night in Jul 2019
Response from Jay M on Jul 7, 2019
Thank you Donna for writing such a detailed review. We are so happy to hear that everything clean and perfect for you and that the staff was helpful. Our staff goes above and beyond their duty to help our guest have a great experience. As you said, we have Italian restaurant that serves delicious food from 11A-11P, we have guest laundry as well. We would love for you to come back and visit us soon. Thanks, Jay M

8/10 Good

tod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place
Great place: very clean, organized, quiet. Got a perfect night's rest. Thank You!
Stayed 1 night in Jun 2019
Response from Jay M on Jul 5, 2019
Thank you for your time in writing such a fabulous review about our property. We are glad that to hear that our property was clean and that you got perfect nights’ rest. Our aim is to provide exactly that: clean and comfortable room at a great value and great customer service. We look forward to your next stay with us. Thanks, Jay M