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Royal On The Park – Avis

4.5 out of 5
Royal On The Park
152 Alice Street, Brisbane, QLD

Avis

9,2

Merveilleux

Note de 10 – Excellent, d’après 691 avis sur 1011." "
Note de 8 – Bien, d’après 240 avis sur 1011." "
Note de 6 – Acceptable, d’après 58 avis sur 1011." "
Note de 4 – Médiocre, d’après 15 avis sur 1011." "
Note de 2 – Terrible, d’après 7 avis sur 1011." "

9,4/10

Propreté

9,4/10

Service et personnel

9,0/10

Commodités

8,8/10

État et installations de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 – Excellent

JOSEPH

Séjour de 3 nuits en novembre 2023
Assistant Manager a répondu le 19 déc. 2023
Hi Joseph, Thank you for your review. We are very pleased to hear that you enjoyed your time with us and our wonderful staff were able to make your stay most comfortable. We look forward to seeing you again

10/10 – Excellent

Erick

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en avril 2023
Hotel Management a répondu le 3 mai 2023
Hi ErickThank you for choosing the Royal on the Park Hotel & Suites for your recent stay in Brisbane. We are pleased that you enjoyed your stay and we look forward to welcoming you back again soon.

10/10 – Excellent

Frederic

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en mars 2023
by Hotel Management a répondu le 9 mars 2023
Hi Frederic,We are pleased that you enjoyed your stay and we look forward to welcoming you back again soon.

10/10 – Excellent

David

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good position, quiet, comfortable, clean, good food.
Séjour de 2 nuits en mai 2024
Assistant Manager a répondu le 27 mai 2024
Hi DavidThank you for choosing the Royal on the Park Hotel & Suites for your recent stay in Brisbane. We are pleased that you enjoyed your stay and we look forward to welcoming you back again soon.

10/10 – Excellent

Julie

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great location--just across the street from the Botanical Gardens, and in walking distance of Queen Street shopping mall. Staff were super friendly, professional, and helpful. Room was clean and comfortable.
Séjour de 1 nuit en mai 2024
Assistant Manager a répondu le 24 mai 2024
Hi Julie,Thank you for your wonderful review. We are delighted to hear that you enjoyed your stay with us. We will be sure to pass your praises on to our wonderful team and we look forward to welcoming you back to our hotel very soon.

8/10 – Bien

CHRIS

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very comfortable bed and excellent staff.
Séjour de 2 nuits en mai 2024
Hotel Management a répondu le 20 mai 2024
Hi Chris,Thank you for your review. We are happy to hear that you enjoyed your time with us and we will pass your praises on to our wonderful team. We look forward to seeing you again soon.

10/10 – Excellent

Margaret Elaine

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mai 2024
Assistant Manager a répondu le 17 mai 2024
Thank you for choosing the Royal on the Park Hotel & Suites for your recent stay in Brisbane. We are pleased that you enjoyed your stay and we look forward to welcoming you back again soon.

10/10 – Excellent

Joanna

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Character and comfort in a great location near the Botanic Gardens
Séjour de 1 nuit en mai 2024
Assistant Manager a répondu le 15 mai 2024
Hi JoannaThank you for your wonderful review. We are delighted to hear that you enjoyed your stay with us. We will be sure to pass your praises on to our wonderful team and we look forward to welcoming you back to our hotel very soon.

8/10 – Bien

Leonora

Loved the hotel and area - staff not so friendly
Séjour de 2 nuits en mai 2024
Assistant Manager a répondu le 14 mai 2024
Hi LeonoraThank you for your wonderful review. We are delighted to hear that you enjoyed your stay with us. We will be sure to pass your praises on to our wonderful team and we look forward to welcoming you back to our hotel very soon.

6/10 – Acceptable

JM

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel
Outdated property that is very ready for an overhaul.
Séjour de 1 nuit en février 2024
Assistant Manager a répondu le 14 mai 2024
Hi JM Thank you for your review. We hope that you did enjoy your time with us and we thank you for your feedback. We hope to see you again soon.

8/10 – Bien

Allan

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Although our room had been recently refurbished, the bathroom shower floor was slippery wth no handrail. Having revamped the bathroom, why wasent thermostatic mixers fitted. Finally, if the duo bidet is not to be maintained, get rid of it!
Séjour de 3 nuits en mai 2024
Assistant Manager a répondu le 14 mai 2024
Hi AllanThank you for your review. We are delighted to know that you enjoyed your time with us and we thank you for your feedback. We hope to see you again very soon.

10/10 – Excellent

Caroline

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Friendly and helpful staff
Séjour de 2 nuits en mai 2024
Hotel Management a répondu le 13 mai 2024
Hi Caroline,Thank you for your wonderful review. We are delighted to hear that you enjoyed your stay with us. We will be sure to pass your praises on to our wonderful team and we look forward to welcoming you back to our hotel very soon.

10/10 – Excellent

Bonnie

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Lovely hotel with a lot of character in a good location. Clean, spacious, well-appointed. Sometimes could hear people in other rooms but not too loud. On-site restaurant was good.
Séjour de 2 nuits en mai 2024
Assistant Manager a répondu le 6 mai 2024
Thank you for an amazing review. We are delighted to hear you had a great stay with us at Royal on the Park Hotel & Suites. We look forward to welcoming you back next time you are visiting Brisbane.

10/10 – Excellent

Kelly

Voyage en famille, Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful stay for wedding accommodation, the staff were absolutely amazing, my family and I thoroughly enjoyed our visit.
Séjour de 2 nuits en avril 2024
Assistant Manager a répondu le 5 mai 2024
Hi KellyThank you for your wonderful review. We are delighted to hear that you enjoyed your stay with us. We will be sure to pass your praises on to our wonderful team and we look forward to welcoming you back to our hotel very soon.

8/10 – Bien

Sally

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great place for short stopover. Right by the park and easy walking distance to the river/centre/south bank.
Séjour de 2 nuits en avril 2024
Assistant Manager a répondu le 1 mai 2024
Thank you for choosing the Royal on the Park Hotel & Suites for your recent stay in Brisbane. We are pleased that you enjoyed your stay and we look forward to welcoming you back again soon.

10/10 – Excellent

Alma

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The front office staff was excellent and very helpful. Room was large and beds super clean and comfortable. Toilets/bath were clean but old and most probably need an update. The cleaning staff did a great job. More than sufficient tea and coffee supplies. The location is great, opposite the gardens.
Séjour de 3 nuits en avril 2024
Assistant Manager a répondu le 1 mai 2024
Hi AlmaThank you for your review. We are delighted to know that you enjoyed your time with us and we thank you for your feedback. We hope to see you again very soon.

8/10 – Bien

Philip

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Lovely hotel next to the park!
Séjour de 4 nuits en avril 2024
Assistant Manager a répondu le 1 mai 2024
Hi PhillipThank you for choosing the Royal on the Park Hotel & Suites for your recent stay in Brisbane. We are pleased that you enjoyed your stay and we look forward to welcoming you back again soon.

10/10 – Excellent

Alecia

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Fantastic stay as always. The perfect place to stay for Riverstage. Thank you.
Séjour de 1 nuit en avril 2024
Assistant Manager a répondu le 23 avr. 2024
Thank you for an amazing review. We are delighted to hear you had a great stay with us at Royal on the Park Hotel & Suites. We look forward to welcoming you back next time you are visiting Brisbane.

6/10 – Acceptable

Raffi

Voyage en famille
Points forts : Propreté, service et personnel
Pleasant stay for 2 nights with the family. Hotel has charm but the rooms feel dated. The pool area was nice and the breakfast was great. Loved being located next to the botanical gardens, which was a great place for a morning walk. Close enough to the shops and a nice walk through the gardens to get over to South Bank. Overall, a nice stay.
Séjour de 2 nuits en avril 2024
Hotel Management a répondu le 22 avr. 2024
Thank you for your review. We hope that you did enjoy your time with us and we thank you for your feedback. We hope to see you again soon.

10/10 – Excellent

Lesya

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en avril 2024
Assistant Manager a répondu le 20 avr. 2024
Hi LesyaWe hope that your stay was most enjoyable and we look forward to seeing you again very soon.

10/10 – Excellent

Yuxiang

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en avril 2024
Assistant Manager a répondu le 20 avr. 2024
Hi YuxiangWe are pleased that you enjoyed your stay and we look forward to welcoming you back again soon.

10/10 – Excellent

Morgan

Points forts : Propreté
Séjour de 1 nuit en avril 2024
Assistant Manager a répondu le 13 avr. 2024
Hi MorganThank you for choosing the Royal on the Park Hotel & Suites for your recent stay in Brisbane. We are pleased that you enjoyed your stay and we look forward to welcoming you back again soon.

10/10 – Excellent

Krishneel

Séjour de 1 nuit en avril 2024
Assistant Manager a répondu le 1 mai 2024
Hi KrishneelWe are pleased that you enjoyed your stay and we look forward to welcoming you back again soon.

10/10 – Excellent

susan

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great place to stay. Across from the botanical gardens which was beautiful to walk thru and the river was right there too with nice pathways.
Séjour de 2 nuits en avril 2024
Assistant Manager a répondu le 8 avr. 2024
Hi Susan Thank you for your review. We are delighted to know that you enjoyed your time with us and we thank you for your feedback. We hope to see you again very soon.

10/10 – Excellent

Rachael

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything was amazing only let down was the air con in the room it was either on blasting and freezing or nothing at all - so we were up and down all night switching it on and down.
Séjour de 1 nuit en avril 2024
Assistant Manager a répondu le 8 avr. 2024
Hi RachaelThank you for your review. We hope that you did enjoy your time with us and we thank you for your feedback. We hope to see you again soon.

10/10 – Excellent

Glory

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great location, had a beautiful view of the park from our room. Staff was accommodating and allowed us to check in pretty early.
Séjour de 2 nuits en mars 2024
Assistant Manager a répondu le 8 avr. 2024
Hi GloryThanks for providing such positive feedback regarding your recent stay. It’s pleasing to read that you enjoyed your stay here and I will be sure to share your comments with the team. We look forward to welcoming you back to the property soon.

10/10 – Excellent

Jessica

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
An excellent hotel close to the city. It was clean, tidy and surprisingly exceeded my expectations. The pool and bar were great too!
Séjour de 2 nuits en avril 2024
Assistant Manager a répondu le 5 avr. 2024
Hi JessicaThanks for providing such positive feedback regarding your recent stay. It’s pleasing to read that you enjoyed your stay here and I will be sure to share your comments with the team. We look forward to welcoming you back to the property soon.

8/10 – Bien

Peter

Voyage de couple
Great location
Séjour de 3 nuits en avril 2024
Assistant Manager a répondu le 5 avr. 2024
Hi PeterWe are pleased that you enjoyed your stay and we look forward to welcoming you back again soon.

8/10 – Bien

Dana

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
This was a great hotel for a short stay. Excellent location right beside the botanical gardens and short walk to great restaurants, shopping, pharmacies, etc. We arrived very early in the morning and they emailed us as soon as our room was ready, before official check in. The bed was very comfortable and the room was spacious. Would have been nice to have a microwave in the room.
Séjour de 2 nuits en avril 2024
Assistant Manager a répondu le 5 avr. 2024
Hi DanaThank you for an amazing review. We are delighted to hear you had a great stay with us at Royal on the Park Hotel & Suites. We look forward to welcoming you back next time you are visiting Brisbane.

10/10 – Excellent

Peter

Voyage de couple
Points forts : État et installations de l’hébergement
Nice close to all facilities and staff very friendly
Séjour de 2 nuits en avril 2024
Assistant Manager a répondu le 5 avr. 2024
Hi PeterThank you for your review. We are very pleased to hear that you enjoyed your time with us and our wonderful staff were able to make your stay most comfortable. We look forward to seeing you again

10/10 – Excellent

Ronald

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Clean very good staff professional. Restaurant dining was outstanding. Directly across from beautiful botanical garden. Walking distance to the ferries and shopping and restaurants
Séjour de 5 nuits en mars 2024
Assistant Manager a répondu le 4 avr. 2024
Hi RonaldThanks for providing such positive feedback regarding your recent stay. It’s pleasing to read that you enjoyed your stay here and I will be sure to share your comments with the team. We look forward to welcoming you back to the property soon.

10/10 – Excellent

Kiranbir

Séjour de 1 nuit en avril 2024
Assistant Manager a répondu le 22 avr. 2024
Thank you for choosing the Royal on the Park Hotel & Suites for your recent stay in Brisbane. We are pleased that you enjoyed your stay and we look forward to welcoming you back again soon.

8/10 – Bien

Christine

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mars 2024
Assistant Manager a répondu le 2 avr. 2024
Thank you for choosing the Royal on the Park Hotel & Suites for your recent stay in Brisbane. We are pleased that you enjoyed your stay and we look forward to welcoming you back again soon.

10/10 – Excellent

Maraia

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Helpful staff. Clean
Séjour de 5 nuits en mars 2024
Assistant Manager a répondu le 1 avr. 2024
Hi MaraiaThank you for your wonderful review. We are delighted to hear that you enjoyed your stay with us. We will be sure to pass your praises on to our wonderful team and we look forward to welcoming you back to our hotel very soon.

10/10 – Excellent

phengchan

Points forts : Propreté
Very good
Assistant Manager a répondu le 1 avr. 2024
HI PhengchanWe hope that your stay was most enjoyable and we look forward to seeing you again very soon.

10/10 – Excellent

Hoi Hin

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff are kind and helpful. The place is neat and tidy, and a good view at night. Shopping, post office and train station are all within 10 minutes distance.
Séjour de 4 nuits en mars 2024
Assistant Manager a répondu le 1 avr. 2024
Hi Hoi HinThank you for your review. We are very pleased to hear that you enjoyed your time with us and our wonderful staff were able to make your stay most comfortable. We look forward to seeing you again

10/10 – Excellent

catherine

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The bed was so comfy.! The food for breakfast was wonderful and dinner was just a curb Everyone I interacted with was very kind of special in their own way very smiling, very gracious very humble I thoroughly enjoyed my stay for three days
Séjour de 3 nuits en mars 2024
Assistant Manager a répondu le 1 avr. 2024
Hi CatherineThank you for an amazing review. We are delighted to hear you had a great stay with us at Royal on the Park Hotel & Suites. We look forward to welcoming you back next time you are visiting Brisbane.

10/10 – Excellent

Florian

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Your are the best
Séjour de 3 nuits en mars 2024
Assistant Manager a répondu le 1 avr. 2024
Hi FlorianThank you for your wonderful review. We are delighted to hear that you enjoyed your stay with us. We will be sure to pass your praises on to our wonderful team and we look forward to welcoming you back to our hotel very soon.

10/10 – Excellent

Christine, BAKERSFIELD

Voyage en groupe
Points forts : Propreté, service et personnel et commodités.
They need to fix their elevators to stay open longer or safe reopen it smashed our hands more than once . You had to run in and out. Otherwise clean and friendly,
Séjour de 5 nuits en mars 2024
Assistant Manager a répondu le 1 avr. 2024
Hi ChristineThank you for your review. We hope you enjoyed your time with us and we thank you for your feedback. We hope to see you again very soon.

6/10 – Acceptable

Stefannie, Ottawa

Voyage en famille avec de jeunes enfants
Nice hotel, but a bit tired. Rooms seemed cleaned but in reality very dusty and things left behind by other guests were found. Check in was 1pm but room wasn’t ready until 1:45pm although front staff knew we had arrived since 10am. Baby cot was old and the sheet provided was not adequate.
Séjour de 2 nuits en mars 2024
Assistant Manager a répondu le 31 mars 2024
Hi StefannieThank you for your review and feedback. At Royal on the Park the guest experience is of the utmost importance to us and we greatly appreciate your honesty. I have shared your comments with the team for review and improvement. We hope to see you again very soon.

10/10 – Excellent

Richard

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very nice old fashioned hotel
Séjour de 4 nuits en mars 2024
Assistant Manager a répondu le 27 mars 2024
Hi RichardThank you for choosing the Royal on the Park Hotel & Suites for your recent stay in Brisbane. We are pleased that you enjoyed your stay and we look forward to welcoming you back again soon.

10/10 – Excellent

Michelle, North Vancouver

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great hotel with soavooos rooms. Very accessible to the river walk and botanical gardens. Nice little bar. Very helpful and friendly staff.
Séjour de 1 nuit en mars 2024
Assistant Manager a répondu le 27 mars 2024
Thank you for an amazing review. We are delighted to hear you had a great stay with us at Royal on the Park Hotel & Suites. We look forward to welcoming you back next time you are visiting Brisbane.

10/10 – Excellent

Benjamin

Séjour de 1 nuit en mars 2024
Assistant Manager a répondu le 15 avr. 2024
Thank you for choosing the Royal on the Park Hotel & Suites for your recent stay in Brisbane. We are pleased that you enjoyed your stay and we look forward to welcoming you back again soon.

10/10 – Excellent

Tamara

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice lace very close to downtown restaurants and walking the gardens and river. Really friendly staff!
Séjour de 1 nuit en mars 2024
Assistant Manager a répondu le 25 mars 2024
Hi TamaraThanks for providing such positive feedback regarding your recent stay. It’s pleasing to read that you enjoyed your stay here and I will be sure to share your comments with the team. We look forward to welcoming you back to the property soon.

10/10 – Excellent

Gregory, Sydney

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Just stay here and enjoy everything.
Séjour de 4 nuits en mars 2024
Assistant Manager a répondu le 25 mars 2024
Hi GregoryThank you for an amazing review. We are delighted to hear you had a great stay with us at Royal on the Park Hotel & Suites. We look forward to welcoming you back next time you are visiting Brisbane.

10/10 – Excellent

Jolene

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great location for access to city. Comfy beds, lovely pool
Séjour de 1 nuit en mars 2024
Assistant Manager a répondu le 25 mars 2024
Hi JoleneThank you for your review. We are delighted to know that you enjoyed your time with us and we thank you for your feedback. We hope to see you again very soon.

10/10 – Excellent

Erin

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful hotel, excellent staff who went above and beyond when my daughter was coming off a red eye flight the staff managed a quick turnaround on her room so that she was able to get some much needed sleep. The hotel is in a perfect location in the city with the botanic garden across the street and the river walk within easy walking distance as well as the city hall and shopping.
Séjour de 2 nuits en mars 2024
Assistant Manager a répondu le 25 mars 2024
Hi ErinThank you for your review. We are very pleased to hear that you enjoyed your time with us and our wonderful staff were able to make your stay most comfortable. We look forward to seeing you again

8/10 – Bien

Lance

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
i
Séjour de 2 nuits en mars 2024
Assistant Manager a répondu le 24 mars 2024
Hi LanceWe are pleased that you enjoyed your stay and we look forward to welcoming you back again soon.

8/10 – Bien

Michael

Séjour de 2 nuits en mars 2024
Assistant Manager a répondu le 11 avr. 2024
Hi Michael Thank you for choosing the Royal on the Park Hotel & Suites for your recent stay in Brisbane. We are pleased that you enjoyed your stay and we look forward to welcoming you back again soon.

10/10 – Excellent

Clare

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en mars 2024
Hotel Management a répondu le 23 mars 2024
Hi Clare,We hope that your stay was most enjoyable and we look forward to seeing you again very soon.