Ratings based on 164 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
by A verified traveller from Toronto
Really quite badPosted 1-Sep-2014
Pros: The recent cosmetic renovations are nice
Cons: Staff friendliness and helpfulness, Common elements, Breakfast
I don't often give a bad review because frankly im usually able to work out issues between myself and the staff who are usually receptive to feedback and helpful NOT HERE!!!! This is my second very poor experience with Days Inn brand and i think they wont be getting a 3rd try. We arrived about 30 minutes after check in time and only saw one or two cars in the lot. There was some issue with our reservation through Expedia which both of the staff tried to blame on Expedia (unless im traveling for work I make ALL my reservations through Expedia and have only ever experienced issues twice. Once here and once at the other Days Inn I had a terrible stay at. Hmmm what is the common denominator here?) Well at long last its worked out and we are checked in. The clerk gives us a choice of first or second floor I said either is fine and she gives us a room on the first floor. We got no explanation of the times for breakfast, no mention of the ice machine on the first floor not working but did have to sign on a $300 charge if we smoke in the room because they are non smoking dont cha know! down the hall we go and into the room which 1. Smells like smoke (if they spent $300 cleaning this room they deserve a refund) and 2. Not the King bed we had booked on Expedia! Down to the front desk to ask for a King like we had booked. Before I even get my issue out of my mouth the clerk fires off "its just a preference on expedia if you look at your booking it says that". Like I said I use Expedia
for Everyoneby A verified traveller from NY
Clean room, excellent comfort and the free breakfast in the morning was a delicious bonus
for Everyoneby A verified traveller from New York City
Nice hotel in quiet are.Posted 26-Aug-2014
Pros: It is modern, spacious, in a good area.
Cons: No complaints
Location: Outlets are 15 minutes away
I was coming from NYC for the NYS Fair. Ive never been upstate and was coming with my husband and two children. I didn't want to spend a lot of money but I wanted nice for the weekend experience. It was hard and time consuming because hotels were booking quick that weekend. Long story short the weekend room rates were a little more then I wanted to spend. I was scared to get there thinking we would be disappointed. I was VERY happy with the service, room, and area. Room had 2 queen beds very clean, modern, and spacious. They were recently renovated. At the end of the weekend we planned to come back to the area for a family event and we plan on staying at this Days Inn again. I had no complaints at all. Also the breakfast was from 6am-10am and had fresh waffles, bagels., muffins, fruit, yogurt, coffee, juice, etc and they kept it stocked. We went down by 9:30 and there was still plenty of food and table space. Which saved me money.
for Everyoneby A verified traveller from Carleton Place
close to interstate.Posted 27-Jul-2014
Pros: Easy on/off Interstate.
Location: Syracuse Car show.......
One overnight stay. Clean large room. Ac worked great.
for Business Travellersby A Prof from Watertown
Friendly Service and Nice Room!Posted 17-Jun-2014 on Hotels.com
I was very pleased with my one night stay. The hotel is very clean. They have recently remodeled and renewed the hotel and did a great job with the project. Room was very comfortable and the hotel is easy to find just off of Interstate 81. Front Desk employees were very courteous and friendly. I will definitely return to hotel in future. And since I cannot discuss specific rates, I can at least say that the price/value for the room was very fair.
Recommendedby Heather from Brewerton
Posted 2-Jun-2014 on Hotels.com
Staff was extremely friendly and rooms were very clean
for Personal Eventby A verified traveller
Posted 24-May-2014 on Hotels.com
for Everyoneby Chris from New Hampshire
In area for graduationPosted 24-May-2014
Staff was great. Room was clean and very comfortable
for Everyoneby A verified traveller
Updated & cleanPosted 21-May-2014
Pros: Nice updates, clean rooms, free breakfast, price!
Cons: Bathroom shower.
Location: Easy on/off from I-81. 10 mins from Syracuse baseball stadium and Destiny USA mall.
New updates were very nicely done. Easily as nicely decorated and as comfortable as higher end 'suites' hotel brand names.
for Personal Eventby A verified traveller
easily accessible to Syracuse UniversityPosted 12-May-2014 on Hotels.com
This hotel was very clean, and easily accessible to Syracuse University. (Just a 20 minute ride on the interstate.) The price was very reasonable and included breakfast. My only complaint was that the 1st floor ice machine was broken, and the 2nd floor machine was out of ice!