Ratings based on 143 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
85% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller from Ottawa, ON

One Night Stay

Posted 26-Feb-2014
Pros: Comfortable rooms
Cons: N/A
Location: We weren't there for very long, so don't really know. It's easily accessible from the highway (81).
We didn't really get much time at the hotel. We arrived from a late flight (1:00am) and had to bunk somewhere for the night, so we chose this hotel as it was a good price. The room was very comfortable and clean. The continental breakfast was mediocre but it suited our needs just fine. The staff were very friendly and courteous.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel.

Posted 17-Feb-2014
Our hotel room was very clean and the overall hotel was clean. Check in was great and they also made sure we had a room with a fridge as I had requested.
2 out of 5
by ottawa from canada

not a great place to stay

Posted 18-Jan-2014
Pros: Proximity to highway
Room smells of chemicals bed not made right.. sheets on top instead of comforter. No fresh fruit for breakfast just the usual aweful waffles.
5 out of 5
Recommended
for Everyone
by Dennis

Nice motel

Posted 12-Jan-2014
Location: Near fishing area. not far to Syracuse for more shopping.
Good service and pleasant place
4 out of 5
Recommended
by Doug from Ottawa

Close to airport

Posted 11-Jan-2014 on Hotels.com
Everything was fine at this motel. There was a problem when we did check in, it had our name and confirmation number attached to another person and credit card. I am not sure who made the mistake. Also, we had paid extra for cancellation policy and when we called to check cancellation time, we were informed that if we booked with Hotels.com there was no cancellation of room??? The clerk did resolve the check in issue with many apologies.
4 out of 5
Recommended
for Everyone
by A verified traveller

Staff

Posted 10-Jan-2014
Jessica is amazing. She is always extremely helpful & respectful & she always goes out of her way to do anything she can to make your stay better.
4 out of 5
Recommended
by Crystal from Ottawa, ON

Posted 27-Dec-2013 on Hotels.com
I have no complaints. Staff was very friendly. Room was clean. Wasn't disturbed by any noise from other guests. Breakfast didn't have a lot of variety but the waffle maker was amazing. I would stay here again!
3 out of 5
Recommended
for Families
by A verified traveller

The staff was pleasant.

Posted 18-Dec-2013
Pros: I did like the staff and the breakfast.
Cons: The bathroom floor baseboards need to be scrubbed.
Due to the fire alarm going off at 2:30 am unnecessarily. I gathered that from, the Brewerton Fire Co. never showed up. The next morning no breakfast was offered and neither was voucher for a restaurant. They did however not charge for that night. So we will see how Expedia responds to putting the monies back on my card.
4 out of 5
Recommended
for Everyone
by A verified traveller

This traveller left a rating score only Posted 6-Dec-2013
5 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveller

Great place to stay

Posted 2-Dec-2013 on Hotels.com
We stopped here for an overnight stay before heading further north, and the Hotel was better than expected. This hotel should be rated a 5. The room was nice and the beds where extremely comfortable. Designer decor and Flat Screen tv. The only down side to me was the breakfast. Just not very much to choose from.