3 bars/lounges, poolside bar
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Reviews of Townhomes at Bretton Woods

3.5 out of 5
Townhomes at Bretton Woods
310 Mt. Washington Hotel Drive, Bretton Woods, NH

Reviews

7.6

Good

Rating 10 - Excellent. 12 out of 44 reviews" "
Rating 8 - Good. 15 out of 44 reviews" "
Rating 6 - Okay. 12 out of 44 reviews" "
Rating 4 - Poor. 5 out of 44 reviews" "
Rating 2 - Terrible. 0 out of 44 reviews" "

7.8/10

Cleanliness

7.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2022

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I’m one that never leaves a bad review but this property needs a total make over. The unit was not only outdated but the musty smell was overwhelming.
Stayed 3 nights in Aug 2021
Response from js on Sep 1, 2021
Thank you for taking time to inform us of this information. We will forward it on to the appropriate personnel to address the issues.

10/10 Excellent

Edward L.

Liked: Cleanliness
Nice Townhome
The townhome we stayed in was very nicely appointed as well as clean and comfortable. My only complaint is that for the price we paid, I was expecting to be able to easily walk to the lifts.
Stayed 1 night in Mar 2021

6/10 Okay

Jeff

Travelled with family
Plenty of room for improvement
I imagine your experience might vary, based on the townhouse you get. The townhomes owners rent them out, but conditions will vary owner to owner. Our townhouse was a bid dated and run down. Ripped couches covered with throws, many light bulbs out, so a bit dark. Not cleaned so great. Hornets nest on porch (thanks Andy for getting rid of that). Coronavirus also affected the stay as there was no housekeeping (not notified in advance). If you needed anything (towels) you had to call the hotel. But the understaffed hotel rarely answered at the front desk, so you had to drive to the hotel. Front desk people at hotel were friendly and accommodating. Overall 4 out of 10.
Stayed 4 nights in Aug 2020

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and comfortable
Condo was spacious and clean with all the essentials. Nothing really extra but had what was needed.
Stayed 3 nights in Feb 2020
Response from Kaytlyn on Mar 4, 2020
Thank you for staying with us! We appreciate your feedback!

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Condo #2
The townhouse was lovely and comfortable. Great experience!
Stayed 3 nights in Jan 2020
Response from Kaytlyn on Jan 27, 2020
Thank you for staying with us! We appreciate your feedback, we are glad that you had a great time! We look forward to welcoming you back soon!

10/10 Excellent

Tyner, Nashua, NH

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
Excellent and comfortable accommodations in Bretton Woods.
Stayed 1 night in Nov 2019
Response from Kaytlyn on Dec 20, 2019
Thank you for staying with us! We are glad you had an enjoyable experience here at the resort. We appreciate your feedback and look forward to welcoming you back soon!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good for large groups, longer stays
Nice facilities, right near the Omni (the iconic Bretton Woods locale), with full access to Omni facilities (it's owned by the same people). Also extremely close to Mt. Washington cog railway. This would be a good place for a multi-night stay for a large group. We were a couple just there overnight (we booked here only because the Omni itself was booked up), so we were overhoused (two extra, unused bedrooms). It was clean, spacious, and pleasant, though not necessarily luxurious (felt a bit like staying in an upper-mid range cabin). Only complaint was service. You have to drive down the road to a separate office (attached to another Omni satellite property) to check in and check out. While you have reserved parking spaces at the townhomes, the signs are nearly impossible to make out if you arrive after dark. We were also told to go to the wrong unit (a real discomfort when you're stuck outside on a frigid fall night in New Hampshire and have to drive back to the office) and only learned we were in the wrong place when our key wouldn't fit in the door.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness
What I didn’t like was. I thing was explained to us at check in about how the property operates with shuttles to the main hotel etc! Also the townhouse kitchen counters had food stuck to them and the beds were horrible! Rug in bedroom was all stained! Was promised 3 king beds and was only two kings and two twins!
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Stayed 2 nights in Sep 2018

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Condo was great
We loved the condo we stayed in. It was well furnished and contained everything we could need. We were there during a fierce heat wave and the units are not air conditioned. Proximity to things to do was exceptional. I was a bit taken back that a resort fee was added to our bill. Though we were supposed to be able to use restaurants, etc at the Omni hotel, it was difficult to get reservations. We ate one night at the Inn and could not get a reservation until 8:30 at night. When we arrived the restaurant wS 3/4 empty and we were seated at the worst table in the place. Servers were great, prices were high and I would not return to that restaurant again. The stay was enjoyable, the weather was great , the cog railroad was fun. I’d definitely go back to Bretton Woods.
Stayed 2 nights in Jul 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Mount Washington Townhouses
While the townhouse was conveniently located near the mountain, the overall condition was not great. The decor was very dated and it did not have modern comforts. Kitchen was fully equipped but had old appliances and living room furniture was really uncomfortable, making it hard to relax after a long day of skiing. Shuttle to mountain was nice and access to Mt. Washington hotel was a plus.
Stayed 3 nights in Feb 2018

10/10 Excellent

Noha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

8/10 Good

zhenlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Free－Wifi ，it is painful！

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Uncomfortable beds in Mountain Townhouse 22
Great views, well stocked with everything you need, but beds were not comfortable and master bedroom had uncovered window so we woke earlier than we wanted!

8/10 Good

Kazuyoshi, MA USA

Liked: Cleanliness, property conditions & facilities
Good area but very expensive
Very nice area, but also very expensive. I am not sure if it is worth the price. There is NOT many shops around there, so if you are to stay a few days, you need to do your shopping ahead Saying that, it is full of nature and very relaxing.

4/10 Poor

GB, International

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I would not recommend this town home
We anticipated that this was a holiday home being rented as hotel accomodation, however the condition of the property was poor, with stained carpets, no facilities and far too many personal belongings to make us feel comfortable. The property serious needs an update in decor for the price being charged and certainly didn't live up to the pictures displayed and narrative included on Expedia. The worst point was the fact that the previous occupants rubbish hadn't been removed including dirty diapers, although the previous users shouldn't have dumped these out on the balcony. The staff dealt with this swiftly but the damage had been done. For the price paid, we were extremely disappointed in the property and if we had had options we would have found alternative accomodation.

10/10 Excellent

stephen, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a good time

10/10 Excellent

Thomas, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Townhomes with great shuttle service to the slopes
These are privately owned townhouses. The unit was nice and comfortable. We couldn't check in before 4PM. The outside ski locker was locked and a key wasn't available (we were told that if the owner doesn't provide a key we can't use it). So we had to keep the skiis inside. The shuttle service was great - <3-5 mins from when we called and they were there to take us to the resort or the hotel.

10/10 Excellent

Chanan, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Option in the White Mountains
We stayed here for 2 nights in October 2014. This is not a hotel but rather an apartment. Very comfortable and roomy. Fully equipped. it wasn't cheap but as we were two couples (the unit includes two bathrooms) it turned out reasonable. Well located. Clearly recommended.

10/10 Excellent

Kathy, Massachusetts

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful area and quiet location
Absolutely loved the trip to New Hampshire! The Townhomes at Bretton Woods was a great place to stay - clean, quiet and cozy. I will definitely be visiting again.

8/10 Good

Mark Bennett, Rhode Island

Liked: Cleanliness, staff & service, property conditions & facilities
close to all the places we wanted to see
We had a fantastic time every thing was more than we expected

6/10 Okay

James, NH

Disliked: Staff & service, room comfort
Great location, unfortunate bedding
Very close and convenient to everything, but when I booked a 3-bedroom for 6 adults I was not expecting twin beds and pull-outs.

6/10 Okay

Verified traveller

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Very disappointing
The pictures on Expedia website looked nice. The condo was very different: old, ugly, not very clean, and not in good conditions. I was expecting much more for the price.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice condo , walking distance to main hotel
The condo was well equipped & we did enjoy it but we thought it was part of Omni Bretton Woods not a separate identity, the web site is very confusing. Our only bad experience was upon arrival I went to the main arrival area at the front of Bretton Woods & to inquire if this was the check in place for the Bretton Woods Cottages & door man who looked like he was in charge of the valet staff told me he didn't know what I was talking about. I found out shortly by going to the only other complex in the huge metropolis of Crawford Notch that the cottages are indeed connected to Bretton Woods Hotel. The doorman I encountered should be given lessons in 1. customer attitude, 2. the amenities of the hotel including the cottages and thirdly that talking down to people should not be tolerated. I will add that commendations should be extended to your bar staff at the lounge & especially the shuttle drivers, Fred was great, who made up for the manager of the valet services.

10/10 Excellent

Charles, Newton, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this place
So much to do for everyone in the family. Service is top notch. Great golf course too!

10/10 Excellent

Nadine, CT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect.
The staff who operate the Lodge also operate the Townhouses. They are EXCELLENT and SO helpful. The staff in the main hotel has been getting weaker and weaker ever since OMNI took it over. I still love the main hotel but I do find myself repeatedly disappointed by the staff's unwillingness or inability to think outside the box. (and I am not talking extremes, just common sense) Also the girl in the coffee shop/sweet shop put a puss on when I paid her for the coffees with a credit card. It was bizarre. A hotel of this caliber should have complimentary coffee and tea anyway. OMNI needs to take this place seriously and get into the mindset of classy bohemian elegance...because this is a hikers mecca but we still know how to dress and dine.

4/10 Poor

Meghan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Townhomes not as advertised!
The Mt. Washington Hotel is gorgeous; however, the townhomes are extremely variable as they are each owned independently. This was NOT highlighted in the explanation of the property. The unit that we vacationed in was missing amenities such as coffee, newspaper, and a hair dryer. The dishes were all chipped and there were even holiday cards displayed from the family that owned the unit! I never imagined that this was a possibility when booking through hotels.com!! If I had known, I would have opted for a vacation rental where I at least could have selected the owner that I felt most comfortable with. As guests of the townhomes, you are able to use the shuttle, which is extremely convenient, however, you are limited to the activity center outside the main hotel, which is dirty and in horrendous disrepair. I would happily go back to the Mt. Washington hotel, but feel deceived by the explanation of the property.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
It was nice , BUT
when we arrived to the townhouse to our surprise it had no air conditioning system. that was not advertised. Had we know we might have decided otherwise. Nonetheless the apartment was in mint conditions, cleaned and very nice. We understood that daily maid service was included and although there was an envelop for a tip, no one came, not even to pick up the trash. which by the way no instructions were given as to where to dispose of it. We would stay again but never in summer, maybe in a more cooler time of the year.

6/10 Okay

Verified traveller

Townhomes at Bretton Woods
Enjoyed my stay but you should know: The condos do not look like the pictures, nor are they ski in/ski out. There are condos like the ones pictures but I was told they are owned privately or I am guessing they are a fortune. Bretton Woods is a great family mountain and the hotel offers a lot.

8/10 Good

Scott, Boston

Liked: Cleanliness, property conditions & facilities, room comfort
A Good Value and Convenient
I chose the Townhomes b/c the Bretton Woods Arms went up in price and the Mt Washington is overpriced. The Townhomes was a nice option. We had 2 BRs, 2 full baths, a living room, and kitchen. It was literally 60 sec drive to the mountain. We then had access to the Rosebrook rec center and the Mt Washington pool and facilities. My wife thought the townhome was lacking any character and to some extent that's right. But functionally and spacewise it blows aways the Arms and Mt Washington. We saved on meals and there's a nearby convenience market of sorts; mealtime one waits 30+ minutes. I was annoyed there were no coffee filters for their 20 oz maker so we did a makeshift solution. The Rosebrook is tired and old. All said, this is a good value and I will try to go back. It's spacious and oh yes includes washer/dryer.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great place, but poor staff
Great townhouse for the money, close to the mountain, great facilities, but staff was not particularly helpful.

6/10 Okay

Carla

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Not as pictured
Not as pictured - the condo you do rent will be one level with one bedroom with 2 twin beds and the other with one full bed. No leather furniture on the views as shown. However was very clean. The beds were very dissapointing and need to be updated especially in the master bedroom.

8/10 Good

Egor, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Townhome at Bretton Woods
I and my friends stayed in Townhomes at Bretton Woods for celebrating New Year. The resort located in scenic area, surrounded mountains. Fresh air, beautiful landscape, peaceful, quiet area; we truly enjoyed every minute spent in the resort. In Bretton Woods they have qualified service (technician came to change a gas ballon for grill in just 7 minutes!) But sadly we faced some inconveniences: 1. First of all, it was not easy at all to find the house, even using the map they gave us. 2. No dumpsters near the house. 3. Nobody warned us about resort fees

8/10 Good

Sai, Manhattan, New York, NY, USA

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
A great choice if you are accompanied by 4+ people
As the title said, it is a great choice if you are accompanied by 4+ people. The place is extremely convenience: being very close to the ski area, walking distance to a fantastic restaurant, shuttle services all day long. I love the fire place in the living room. The townhome is very spacy.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stickley Townhouses at Bretton Woods, Columbus Day Weekend 2011
The three bed rood townhouse was very clean and that went a long way with my wife! The master bedroom had a 12 foot slider to a common deck with the living room that had an unobstructed view of Mount Washington, it was spectacular. The master bedroom had its own bathroom. The other two bedrooms shared a common bathroom. The combination living dining kitchen area was perfect for our 8 person group and we've decided to make it an annual vacation - it was that nice. Our unit was a second floor but the stairs were a low rise and easily managed. The outside deck facing the presidential range also had a gas grill. There were plenty of towels (more available if needed), blankets, pots and pans to make you feel at home. We will return to this unit.

4/10 Poor

Peter Aaby

Liked: Room comfort
Disliked: Staff & service
Fordyrt til prisen, hvor møbler er for brugte
Det viste sig at være en privat ejet lejlighed, hvilket møbler og inventar bærer præg af. Utrolig dyrt ophold iforhold til kvaliteten og service.
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Die Lage im Wald ist sehr schön. Die Unterkunft war leider etwas abgewohnt, teilweise war Inventar beschädigt (Rollos, Lampen) und es hätte sauberer sein können. In der Unterkunft ist muss man sich selbst verpflegen (Kein Frühstück etc), was im Urlaub nicht für jeden etwas ist.
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Room comfort
Disliked: Staff & service

6/10 Okay

sylvain, quebec

Liked: Cleanliness
Vacances de Noel
nous avons passé de bons moments,le seul bémol c'est que chaque Condo est meuble selon le désir du propriétaire donc aucune uniformité quant au confort.Pour notre par nous avons eu un lit double....et les ustensiles de cuisine étaient au minimum.Pour le reste,un bon divan mais la vue......un manque de lampes aussi.bref si nous retournons on essayera de ne pas avoir le même Condo.