As we arrived in the rain with about 3 large suitcases, the hotel staff (3 people) were standing behind the reception desk and just watched us carring our suitcases from the car to the elevator, without offering any help.
The room had very old furnishings, uncomfortable matresses, staines in the curtains, very small and dated TV, no iron and no minibar. The roomservice ended very early.
This hotel left much to be desired - we'll travel back to Braunschweig for business every year, but def. not stay in this hotel again.