Bar (on property)

Reviews of Victoria Inn Hotel & Convention Centre Brandon

3 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 450 out of 1001 reviews" "
Rating 8 - Good. 412 out of 1001 reviews" "
Rating 6 - Okay. 92 out of 1001 reviews" "
Rating 4 - Poor. 29 out of 1001 reviews" "
Rating 2 - Terrible. 18 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lion

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Raman on Apr 12, 2024
Wonderful to hear that! Thank you for the feedback! Have a great day!

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Apr 2024
Response from Raman on Apr 11, 2024
We appreciate your feedback Don. Hope to see you again! Thank you

8/10 Good

Brian

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Samantha on Apr 9, 2024
Thank you Brian for your review! Please let us know if there is anything we could do to get that to a 5 for next time!

4/10 Poor

Walter, Winnipeg

Travelled with partner
Liked: Staff & service
Room was across the hall from a hospitality suite. !5 &16 year old volley ball tournament in town. Hall full of kids and parents partying in the hall. until 10:30. Someone partier knocking on door wanting to get in the room.
Stayed 1 night in Apr 2024
Response from Samantha on Apr 7, 2024
I know our apologies do not make up for your experience, but we do want to sincerely apologize for this happening during your stay. Our quiet time hours are from 9am-11pm on weekends. Please always call front desk if you have problems we can send security to help assist with these kinds of situations. We do always appreciate guests feedback and thank you for yours to help improve our hotel!

2/10 Terrible

hart

Disliked: Cleanliness, staff & service, property conditions & facilities
Old and smelly
Stayed 1 night in Apr 2024
Response from Samantha on Apr 6, 2024
I am sorry you did not have a good experience. If you would like to explain went wrong, as we thrive on our guests feedback so we can improve to make your stay a great one! I will also mention we are in the process of renovations to the rooms to give us a new fresh look! Thank you!

6/10 Okay

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Michelle on Apr 1, 2024
Hi Trevor, I am sorry that your stay was not satisfactory. Please reach out to us directly with your feedback, so that we know what we can improve on!

8/10 Good

Norma

Quiet and clean
Stayed 1 night in Mar 2024
Response from Raman on Mar 30, 2024
Thank you for the wonderful feedback Norma! We hope to see you again! Have a great day!

8/10 Good

Mike

Stayed 1 night in Mar 2024

10/10 Excellent

Jenith

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was ok, fire alarm battery died & was beeping at midnight but they removed it right away. Had to request a hair dryer as there was not one in the room. Pillows were terrible, sacks of foam chips. Restaurant food was mediocre.
Stayed 1 night in Mar 2024
Response from Raman on Mar 27, 2024
We appreciate the feedback Jenith. I apologise for the inconvenience and I will let our housekeeping manager know about pillows and hope you will have great stay next time. Thank you

10/10 Excellent

Christa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed having the restaurant on site. The pool area was quiet and fun for kids. We just wish the whirlpool was working!!
Stayed 2 nights in Mar 2024
Response from Michelle on Mar 27, 2024
Hi Christa, I am sorry that the whirlpool was not up and running! We tried our best to get it working as quickly as possible, but unfortunately that did not go as planned. I am really happy that your stay was good otherwise, and hopefully next time we have it working!

10/10 Excellent

Sandahi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, great price, great parking lot for travelling with a trailer. Only complaint is the rooms weren’t very sound proof, but didn’t personally effect my staty
Stayed 1 night in Mar 2024
Response from Samantha on Mar 26, 2024
Thank you very much for your feedback, we are happy to hear your stay was good and the parking lot was a good fit for your travels. We appreciate your feedback on how we can improve in the future. We hope to have you stay with us again!

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Clean and updated rooms. Very comfortable bed and room altogether. Although the city I self is dirty and crappy, don’t let that sway your Decision to stay here.
Stayed 1 night in Mar 2024
Response from Samantha on Mar 25, 2024
Thank you for your kind word about your stay, we are very glad everything went so well. We do hope to have you stay with us again!

8/10 Good

Chris

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Michelle on Mar 17, 2024
Hi Chris, We're happy that you had a great stay. Hope to see you again!

10/10 Excellent

Miroslaw

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a very nice place.
Stayed 1 night in Mar 2024
Response from Michelle on Mar 16, 2024
Hi Miroslaw, We're happy that you enjoyed your stay with us. Hope to see you again!

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
Just had an overnight trip for work. Check in was simple, staff was helpful.
Stayed 1 night in Mar 2024
Response from Samantha on Mar 13, 2024
I am glad we made your overnight work trip an easy one! We are always here to help in anyway we can! Thank you for staying with us and we hope to have you stay again!

10/10 Excellent

henry

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
every thing was good
Stayed 4 nights in Mar 2024
Response from Samantha on Mar 11, 2024
We are very happy everything went went during your stay, we hope to have you stay with us again! Thank you for leaving a review!

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night and enjoyed the room and hot tub. The restaurant was very good except they ran out of salmon which was the main reason we went to it!
Stayed 1 night in Mar 2024
Response from Samantha on Mar 5, 2024
Thank you for staying with us and we are happy your stay was good. I am so sorry about the salmon in the restaurant! I hope you do stay with us again and we have all the salmon you could wish for! Thank you and have a great day!

10/10 Excellent

Lucas

Stayed 1 night in Mar 2024
Response from Raman on Mar 25, 2024
Thank you for wonderful feedback Lucas! Hope to see you again!

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Samantha on Mar 5, 2024
Thank you for your kind review! We are so happy you had a good stay and we hope to have your stay with us again!

8/10 Good

Doug

Stayed 1 night in Jan 2024
Response from Raman on Mar 25, 2024
We appreciate your feedback Doug! Have a great day!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice hotel but room was cold.
Overall it was a good stay, but the room was cold and would not get over 18C
Stayed 3 nights in Jan 2024
Response from Raman on Jan 16, 2024
Thank you for the feedback, we appreciate it and apologize for cold room. We will recommend to let front desk know if something like that happens again ,so we can send someone to fix it immediately.

10/10 Excellent

Trina

Liked: Cleanliness, staff & service, property conditions & facilities
Had a nice size hot tub. Everyone is friendly
Stayed 1 night in Jan 2024
Response from Michelle on Jan 15, 2024
Hi Trina, We're happy you had a good experience, and enjoyed the hot tub! We hope to see you again.

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay here and would stay again.
Stayed 1 night in Jan 2024
Response from Michelle on Jan 12, 2024
Hi Ryan, We love to hear that you enjoyed your stay, and look forward to hosting you again!

8/10 Good

Chris, Regina

Stayed 1 night in Dec 2023
Response from Michelle on Dec 30, 2023
Hi Chris, We're happy you had a positive experience. We would love to know what we can improve on to get that extra point - please reach out to us with your feedback!

10/10 Excellent

Bruce

Response from Michelle on Feb 7, 2024
Hi Bruce, Thank you for the very positive review. We hope to see you again!

6/10 Okay

Charles Nickolas

Disliked: Cleanliness
Stayed 2 nights in Dec 2023
Response from Michelle on Dec 11, 2023
Hi Charles, We would love to hear your feedback, as we are always looking for ways to improve our guests experience. Please reach out to us directly if you would like to let us know more about your stay!

10/10 Excellent

Velma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Michelle on Dec 11, 2023
Hi Velma, Thank you for the 10/10! We look forward to seeing you again:)

10/10 Excellent

Nathanael

Business traveller
VicInn always provides an excellent place to stay in Brandon. Top notch rooms and one of the very best in the community. Highly recommend staying (and eating here too!) during your upcoming trip to WestMan!
Stayed 1 night in Nov 2023
Response from Michelle on Dec 1, 2023
Hi Nathanael, We appreciate the very positive review! We loved having you stay with us, and hope to see you again

10/10 Excellent

Czarina

Stayed 1 night in Nov 2023
Response from Michelle on Dec 30, 2023
Hi Czarina, We are very happy you had a good experience, and look forward to hopefully seeing you again!

4/10 Poor

Brenda

Disliked: Cleanliness, property conditions & facilities
Mattresses are terrible, pillows are worse Heating system loud and we couldn’t stop sneezing when we ran it. Shower heads are not good, low pressure Mold growing in shower corners
Stayed 1 night in Nov 2023
Response from Raman on Nov 28, 2023
I apologize for your bad experience. We appreciate your feedback and will make sure to improve it on your next stay. We will work on these areas and hope you have a excellent experience next time. Thank you!

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Service in the restaurant was slow and family in other rooms complained of noise. Otherwise, I found it to be decent hotel at a decent price point.
Stayed 1 night in Nov 2023
Response from Michelle on Nov 28, 2023
Hi Michelle, We're happy that you enjoyed your stay regardless of the noise! We will pass along your feedback to the restaurant manager, so that we can work on improving. Hope to see you again!

10/10 Excellent

Melanie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Brandon!
Great hotel. I always stay here when I'm in Brandon. It's also a great place to attend a conference
Stayed 2 nights in Nov 2023
Response from Samantha on Nov 16, 2023
Thank you very much for you kind words! We are overjoyed that we are your first pick when coming to Brandon. We hope your next stay is just as wonderful! Hope to see you soon!

8/10 Good

Eileen

Stayed 1 night in Nov 2023
Response from Michelle on Dec 4, 2023
Hi Eileen, We're happy you had a positive experience with us. Hopefully next time we can make it a 5/5!

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Samantha on Nov 5, 2023
Thank you for your feedback! We are so glad your stay was a 5 out of 5! Can't wait to have you stay with us again!

10/10 Excellent

Rhonda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed friendly staff, wonderful meal, good wine and comfy bed! Everything that makes travel better !
Stayed 1 night in Oct 2023
Response from Samantha on Oct 20, 2023
Thank you very much Rhonda for your kind feedback. We love to hear it especially when it's as nice as yours! We do try our best to make your travels as seamless as possible. Thank you again!

10/10 Excellent

Pearl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Raman on Oct 15, 2023
Thank you Pearl for the amazing review. Hope to see you again. Have a great day!

10/10 Excellent

Glyn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff great restaurant.
Stayed 1 night in Sep 2023
Response from Raman on Sep 25, 2023
Thank you for your feedback Glyn, We appreciate that. We hope you enjoy the rest of your stay!

8/10 Good

Kamera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have often stayed at this hotel over the years.
Stayed 1 night in Jul 2023
Response from Raman on Sep 21, 2023
Thank you for your feedback! We hope to have you stay with us again!

10/10 Excellent

Dingjun

Liked: Cleanliness, staff & service, property conditions & facilities
It is a good hotel.
Stayed 1 night in Aug 2023
Response from Samantha on Aug 28, 2023
Thank you for your feedback! We are glad you had a good stay!

10/10 Excellent

Loricel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like Everything - the pool, service, room, easy parking etc..
Stayed 1 night in Aug 2023
Response from Samantha on Aug 28, 2023
Oh so good to hear everything was enjoyable! We hope to have you stay with us again!

10/10 Excellent

Rhona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Samantha on Aug 28, 2023
Happy to see your stay was a five out of five! We hope your next stay is the same!

2/10 Terrible

Chuck

Stayed 1 night in Aug 2023
Response from Michelle on Sep 21, 2023
Hi Chuck,I am sorry that you had a poor experience. Please reach out to us directly if you would like to go into further detail regarding your stay. We welcome all feedback, as we are always striving to do better!

6/10 Okay

Maria

Travelled with family
Need to request for microwave. It can’t be used at the same time with the adjoining room as it will cause power failure. There’s not enough storage for clothes.
Stayed 1 night in Aug 2023
Response from Michelle on Aug 22, 2023
Hi Maria,I am sorry that your stay was not satisfactory. We are always striving to do better, and will take your comments into consideration! We hope to see you again.

8/10 Good

Randy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were well pleased with our room and the amenities provided.. The parking was handy and convenient to the room.. The room rates were comparable to other hotels I've stayed at in my travels.
Stayed 2 nights in Aug 2023
Response from Samantha on Aug 21, 2023
I am so happy to hear that Randy. We love feedback from our guests. We hope to have you travel out this way again!

10/10 Excellent

Carol

Travelled with partner
Liked: Amenities
Room was spacious lots of parking quiet
Stayed 1 night in Aug 2023
Response from Samantha on Aug 20, 2023
We love to hear feedback from our guests! Only thing we love more to hear they had a great stay! We hope to see you again Carol.

8/10 Good

Brenda

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t look around
Stayed 1 night in Aug 2023
Response from Samantha on Aug 20, 2023
Thank you for your feedback Brenda! We hope you stay with us again and get the chance to see some of the many things the hotel offers! Thank you again!

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, smooth check in, quiet and clean rooms.
Stayed 1 night in Aug 2023
Response from Michelle on Aug 7, 2023
Hi Melissa, Thank you for taking the time to leave a review. We are very happy that your experience was excellent. Hope to see you again!

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
No microwave in the room was a big inconvenience, but other than that great staff, clean/quiet rooms
Stayed 2 nights in Jul 2023
Response from Michelle on Aug 4, 2023
Hi Melissa, I love that you enjoyed your stay with us! Just so you are aware for next time, the majority of our rooms do have microwaves, however, we do have them available upon request for those that don't. We hope to see you again:)

6/10 Okay

Kyle

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hot Tub Not Working!
Stayed 2 nights in Jul 2023
Response from Michelle on Aug 2, 2023
Hi Kyle, Rest assured, we are working on getting the Hot Tub fixed as quickly as we can, and we are sorry that it was not available for you over the weekend. Hope to see you again once the maintenance is completed!

10/10 Excellent

Judy

Liked: Cleanliness, property conditions & facilities
Overall nice facility.too bad hot tub shut done
Stayed 2 nights in Jul 2023
Response from Michelle on Aug 2, 2023
Hi Judy, I'm so happy to hear that you enjoyed your stay with us, despite not having the Hot Tub available. We apologize for any inconvenience, and hope to see you again!