This may not be the properties fault, but when we got there we were charged an additional $17-18 in local fees. When booking through Expedia these fees are not included. If we had booked through the Best Western site, they would have been included. The staff member was very abrasive and non-sympathetic about describing why the additional fee was required.
Also, we booked a room for 5 people. We didn't have enough towels or cups in the room and had to request more.
They provided 2 coffee servings, one decaf and one regular.
Yes, you can ask for more stuff, but it just seemed a bit like they were trying to minimize expenses, rather than making things convenient for their guests.
The weekend breakfast was good, and the breakfast staff friendly. The hotel was clean. The pool was quite nice.