GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Accessibility Options
Property Amenities
Rooms
This Back Bay hotel offers 225 handsomely appointed guestrooms. Beds feature pillowtop mattresses, Italian-cotton linens, and down duvets. Marble bathrooms indulge with heated towel racks, makeup/shaving mirrors, complimentary toiletries, telephones, and terry-cloth robes. Bathrooms have shower/tub combinations, showers only, or separate showers and tubs. Most include rainfall showerheads.
Flat-screen TVs come with HBO and pay movies. Each room has a CD player and a refrigerator with complimentary bottled water.
Wired and wireless Internet access is complimentary. Other conveniences include three multi-line phones with voice mail, complimentary weekday newspapers, and safes.
All rooms at The Back Bay Hotel are smoke-free.
Room Amenities
Dining
The Stanhope Grille - Acclaimed restaurant with exhibition kitchen, booth seating, and seasonal outdoor dining on sunken plaza. Buffet breakfast, including made-to-order waffles, and à la carte choices such as the Traditional Irish Breakfast. Dinner choices may include Roasted Mushroom and Potato Strudel, Tournedos of Beef Tenderloin, and Duck Stroganoff. Open for breakfast, lunch, dinner, and Sunday brunch.
Cuffs - An Irish Bar - Popular pub with massive, two-sided gas fireplace; burled cherrywood bar; wooden floor; vintage Boston police memorabilia. Flat-screen TVs. Irish brews, martinis, wines by the glass. Bar menu may include Rhode Island-style Calimari, Cuffs Blackened Burger, BBQ Pulled Pork. Seasonal outdoor dining. Open late morning to late evening. Serves lunch and dinner with meals for children available.
One Fifty Four - Coffee, specialty drinks, freshly baked muffins and pastries served by a gas fireplace. Located in lobby. Open from early morning to late morning, and from late afternoon to mid-evening.
Room service - Available 24 hours.
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at The Back Bay Hotel
of guests recommend
out of 193 reviews
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Showing 1 - 10 results (of 193) · See more The Back Bay Hotel reviews
“Perfect Hotel ,Location & Staff”
My 2 boys 15 & 11 and I stayed at the Back Bay for three nights. The staff and management could not have been nicer. The food in the restaurant Cuffs and service was fantastic. It was conveinent to subway and taxi's. From the minute we arrived we were treated like honored guests. I would go back there anytime.
“Very happy with the Back Bay”
Comfortable rooms. Courteous service. Great pillows. Double closets. We were very happy with the Back Bay.
“Great stay in Boston”
My wife and I stayed at the Back Bay for a few days R&R this past weekend. We had stayed at another large chain hotel earlier in the week in Cambridge for business. The Back Bay was great with very good service. Nice bar and restaurant if you so choose. Good location; easy walk to Back Bay train station (took the train to the Patriots Monday Night Football Game); close to the Prudential center and an easy 1.5 mile walk into the heart of downtown and all the tourist attractions. A lot of good restaurants in the area (recommend: Luca for Italian upscale; Rustic Kitchen - good quality/very reasonable priced; some great steak houses nearby as well). Hotel beds very comfortable; turn-down service was nice Only suggestion for improvement is the speed and access to wireless in the room. While it was complimentary with the room we had, it was basically useless it was so slow. If we get back to Boston we will certainly stay here again.
“Perfect Location!”
I have stayed here several times before and have enjoyed it but I think this recent trip was the best. They have a busy bar off the lobby and it can be loud, but once you're upstairs, you don't hear any of it. A really nice staff and perfect location, being a few blocks from Newbury Street and the South End Neighborhood. The room service was quick and the staff were all very gracious!
“Lovely hotel, great location, beautiful city!”
The Back Bay Hotel is a great hotel, clean rooms, spacious bathrooms, friendly staff. It is located close to shopping, and is easy to get around as you are very close to car rental agencies and the subway lines. The Stanhope Grill was not open for two of the nights we stayed, so that was disappointing, but the Cuffs Irish Pub was good, had great chicken fingers and fries!
“Great Location ..Can't wait to return”
excellent service ....from everyone(front desk ,room service restaurant staff) within walking distance of CHEERS, the Boston Commons, Newbury st for shopping and great resturants
“Great choice, conveniently located, super service!”
I highly recommend this hotel if you are looking for clean, convenient, friendly!
“Great Hotel”
Visited Boston for fun and had heard the Back Bay was the right section of Boston to stay in. Hotel was the best combination of price and comfort, compared to the others in the neighborhood. Staff was very helpful, bed was very comfortable, location was great. Would stay again.
“Nice location. Not done for family”
We booked through Expedia a double-room for our family. As we arrived to the hotel, they gave us a single room with a roll-over bed. It is a nice hotel but not done for families. Staff is friendly but do not look for extra effort. Confort of the room can be improved, especially the AC that is quiet loud. Overall not a "5 Star Luxury" hotel.
“Great Hotel in Back Bay”
We had family who lived close by in Back Bay, so this location is ideal. You can pretty much get anywhere you need to from here, and there is fantastic shopping (Newbury St) just a few blocks away. Also, you have tons of restaurants and sightseeing at your disposal from here. Room Service was good one day, fantastic the next, would highly recommend Cuffs Pub for a late night cocktail and lively atomosphere. Staff is wonderful, wonderful, wonderful. Great people, and we are super picky.
Showing 1 - 10 results (of 193) · See more The Back Bay Hotel reviews
350 Stuart St Boston, 02116 United States of America
Nearby Points of Interest
Location Highlights
The preferred airport for The Back Bay Hotel is Boston, MA (BOS-Logan Intl.) - 4.8 km / 3 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Back Bay, Boston, Massachesetts, United States of America: Bostons elite hold court in Back Bays shops, restaurants, and townhouses. Newbury Street hosts upscale boutiques and cafes, while locals flock to the Prudential Center for shopping and dining. The Central Library in Copley Square nods to the citys imposing literary tradition and serves as the landmark starting point for the Boston Marathon. The Red Sox and historic Fenway Park are blocks away.
350 Stuart St Boston, 02116 United States of America
