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Reviews of Hampton Inn Boston Bedford Burlington

2.5 out of 5
Hampton Inn Boston Bedford Burlington
25 Middlesex Turnpike, Billerica, MA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 618 out of 1002 reviews" "
Rating 8 - Good. 277 out of 1002 reviews" "
Rating 6 - Okay. 67 out of 1002 reviews" "
Rating 4 - Poor. 19 out of 1002 reviews" "
Rating 2 - Terrible. 21 out of 1002 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lion

Business traveller
Clean, Quiet, large rooms.
Stayed 1 night in Apr 2024

10/10 Excellent

SHEILA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and spacious. Close to the Burlington Mall and plenty of dining options.
Stayed 4 nights in Apr 2024

10/10 Excellent

Liping

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

Frederick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast.
Stayed 1 night in Mar 2024

6/10 Okay

Justin, Montesano

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel itself was very nice. My only complaint has to do with check in. Our flight was delayed by several hours. Instead of arriving at 1am, we did not arrive at the hotel until 5am. Even though I messaged the hotel through the Expedia app, they cancelled our rooms. The night clerk on duty had was somewhat annoyed and frustrated when checking us in. We were very tired from a hectic travel day. It would have been nicer to have a more understanding staff to greet us. Everyone else at the hotel was very nice throughout our stay.
Stayed 3 nights in Apr 2024

6/10 Okay

Crystal, Aberdeen

Travelled with family
Disliked: Staff & service, amenities
Room was clean but was out of amenities in bathroom. Front desk staff was rude upon arrival but the rest of the time they were nice and helpful. Breakfast was minimal and not well staffed.
Stayed 3 nights in Apr 2024

8/10 Good

Scott

Stayed 1 night in Jan 2024

8/10 Good

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the ease of checking in and the convenience to my business in the area. Next time I will make sure I reserve a room with a desk.
Stayed 2 nights in Mar 2024

8/10 Good

John

Liked: Property conditions & facilities
Disliked: Staff & service
I was. Put in a room that was in the elevator lobby thinking it would be ok as it has been used as a room before. It should not be used traffic up and down started at 11 pm and continued until 1am. Room was very unsatisfactory. I told the clerk at my 5 am departure he questioned why I didn’t ask to change rooms. Surely they know.
Stayed 1 night in Mar 2024

10/10 Excellent

Alden

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and well kept
Stayed 6 nights in Mar 2024

8/10 Good

Kazi

Stayed 1 night in Mar 2024

10/10 Excellent

Nigel

Travelled with family
Liked: Staff & service, amenities
Great staff, nice and clean perfect for what we needed.
Stayed 1 night in Feb 2024

10/10 Excellent

Jacob

Stayed 1 night in Feb 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel for the price. Nothing is fancy, but the room was spacious and had amenities like a coffee machine and small fridge.
Stayed 1 night in Feb 2024

8/10 Good

Leonardo De

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious. Nice breakfast!
Stayed 1 night in Jan 2024

4/10 Poor

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay!
The staff was friendly and the hotel was clean and in excellent condition.
Stayed 4 nights in Dec 2023

10/10 Excellent

Lioudmila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Lesley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Excellent price for a spacious comfortable and clean room. Staff were also exceptionally friendly and helpful.
Stayed 2 nights in Dec 2023

10/10 Excellent

Tina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you -
Stayed 1 night in Dec 2023

8/10 Good

Ramiz

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had high scores and close to the location I wanted to visit. It was not the most luxurious hotel but fair, they had a huge external renovation in Mid Nov. Excellent Breakfast included in the price. The area is industrial, need to walk 2 miles. I would stay there again.

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Dec 2023

10/10 Excellent

Deliz

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
excellent!!!
Stayed 1 night in Nov 2023

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in every way.
Stayed 1 night in Nov 2023

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We needed special accommodations with handicapped access. Staff went above and beyond to make our stay a great experience. The property was clean and well maintained.
Stayed 2 nights in Nov 2023

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The construction going on that was the only negative thing!
Stayed 5 nights in Nov 2023

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern.
Stayed 1 night in Nov 2023

10/10 Excellent

Evelyne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

LANI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my choice of hotel in Boston/Billerica area whether business or travel. Last time I was there, they were in the process of remodeling the lobby. Very nice and clean.
Stayed 1 night in Nov 2023

10/10 Excellent

Jenelly

Stayed 1 night in Nov 2023

8/10 Good

Candice

Stayed 3 nights in Sep 2023

8/10 Good

William, Colorado Springs

Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient and safe
Stayed 1 night in Nov 2023

8/10 Good

Alexandre

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Logan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super nice and accommodating when a boys hokey team was making a bunch of noise and disturbing us in our room
Stayed 1 night in Oct 2023

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Much to like.
We liked the front desk staff--friendly and efficient with check-in. Much better-than-average breakfast menu. Easy parking. Room large and clean; good shower. Can't think of anything I didn't like.
Stayed 2 nights in Oct 2023

8/10 Good

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet location but from inside your room you can hear everything from the hallways.
Stayed 4 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fast and easy check-in. Rooms clean and comfy bed. Great breakfast.
Stayed 1 night in Oct 2023

8/10 Good

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice, great continental breakfast. Could hear every step taken from people in the room above me.
Stayed 2 nights in Oct 2023

8/10 Good

Brenda Walgren, Higginsvillem

Area very nice, easy access to where I was going. Staff not friendly , did not stock room for 3 people (which was clearly on reservations) rude when we asked for supplies, towels pillow, blanket, and toilet paper. Oh and spoons!
Stayed 3 nights in Oct 2023

6/10 Okay

Mandy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great but noisy
Check-in was a breeze! Front Staff were great. But this was the noisiest hotel I have ever stayed in (inside). You can hear everything above, beside and outside of the room. Walls and floors were creaking while people are walking in the rooms above! Stay in the highest floor, if possible. Very clean though.
Stayed 2 nights in Oct 2023

10/10 Excellent

Lizbeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Zulma Esther

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unlike the sound of the pc in the room m. Get worst in the mornings.
Stayed 3 nights in Oct 2023

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice Hampton Inn
Typical Hampton Inn. Large room with a king size bed and a sofa bed in the living room area. Lots of electrical outlets, nice bathroom, kitchenette area with a coffee make and a refrigerator. Very good breakfast. Set back from the street, so quiet at night.
Stayed 3 nights in Oct 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

tom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great check in. Nice room. Very clean room.
Stayed 2 nights in Oct 2023

10/10 Excellent

Christian

Liked: Property conditions & facilities
Yes
Stayed 2 nights in Oct 2023

8/10 Good

Geraldine

Stayed 2 nights in Oct 2023

2/10 Terrible

Liz

Disliked: Cleanliness, property conditions & facilities
Paper thin walls…tub/shower had rusty stain and crud…did not use
Stayed 1 night in Oct 2023