Front of property - evening/night

Reviews of Omni Parker House

4 out of 5
Omni Parker House
60 School St, Boston, MA

Reviews

8.8

Excellent

Rating 10 - Excellent. 1539 out of 2511 reviews" "
Rating 8 - Good. 571 out of 2511 reviews" "
Rating 6 - Okay. 222 out of 2511 reviews" "
Rating 4 - Poor. 123 out of 2511 reviews" "
Rating 2 - Terrible. 56 out of 2511 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic old Boston with a ton of history inside and out. The rooms are clean, albeit a little dated, but not badly. The staff is very friendly and they seem to care about what you're up to and how they can help make your stay better.
Stayed 2 nights in Dec 2023

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Hotel is near everything.
Stayed 3 nights in Mar 2024
Response from David on Mar 27, 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 Excellent

Musa

Liked: Cleanliness, staff & service, property conditions & facilities
Very good place to stay
Stayed 1 night in Mar 2024

10/10 Excellent

Cathy

Liked: Cleanliness, amenities
Very professional and very warm welcome
Stayed 2 nights in Mar 2024
Response from David on Mar 27, 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were incredibly welcoming and the beds were comfy!
Stayed 1 night in Mar 2024
Response from David on Mar 27, 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We love the Parker House.
Stayed 1 night in Mar 2024
Response from David on Mar 26, 2024
Thank you for staying with us. Your feedback is greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 Excellent

Michelle M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from David on Mar 27, 2024
Thank you for staying with us. Your feedback is greatly welcomed and appreciated!Best, Guest Relations Manager

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Miss the restaurant. Pub fare was very good. Staff all fantastic.
Stayed 1 night in Mar 2024
Response from David on Mar 25, 2024
Thank you for staying with us. Your feedback is greatly welcomed and appreciated!Best, Guest Relations Manager

2/10 Terrible

Terence Patrick

Travelled with partner
Disliked: Amenities
The room was taken up by a king bed which left almost no room to walk. The bathroom toilet was so close to the door that if opened accidently it would knock you off. $ 174 for stupid charges was disgraceful. This Hotel is old and that is right. Never again
Stayed 5 nights in Mar 2024
Response from David on Mar 25, 2024
Thank you for staying with us. We appreciate your feedback and will be sure to communicate this information to the appropriate staff. Best, Guest Relations Manager

8/10 Good

Dale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have always stayed at the omni for the last 4 or 5 years and been extremely pleased. We stayed on Sunday night left on Monday. Hung out in the city for the rest of the day. Then decided to spend another night sorry to say we didn't get the same vip treatment we had gotten uesd too. The staff were very friendly.
Stayed 1 night in Mar 2024
Response from David on Mar 25, 2024
Thank you for staying with us. We appreciate your feedback and will be sure to communicate this information to the appropriate staff. Best, Guest Relations Manager

10/10 Excellent

Tara

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay! Beautiful, historical hotel with the best location!
Stayed 3 nights in Mar 2024
Response from David on Mar 25, 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and the hotel was at the center of everything. We had a great time!
Stayed 4 nights in Mar 2024
Response from David on Mar 25, 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area. Can walk to tons of shopping and coffee shops and restaurants. I always stay here when in Boston.
Stayed 2 nights in Mar 2024
Response from David on Mar 25, 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 Excellent

Karman, St George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The history of this place is amazing. We thoroughly enjoyed our stay here and would stay here again in a heartbeat!
Stayed 5 nights in Mar 2024
Response from David on Mar 22, 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 Excellent

David

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is top-notch and extremely helpful, and you couldn't find another hotel in Boston with a richer history and a better location. This would be my first choice for a stay if I return to Boston. However, do be aware that this is an older hotel, so the rooms and the bathrooms are much smaller than newer hotels. That can be a challenge if you are traveling with kids or a larger family.
Stayed 3 nights in Mar 2024
Response from David on Mar 22, 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was incredible and made our stay extremely special.
Stayed 5 nights in Mar 2024
Response from David on Mar 22, 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 Excellent

Tarun, Hamilton

Stayed 2 nights in Mar 2024
Response from David on Mar 25, 2024
Thank you for staying with us. Your feedback is greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 Excellent

Layla

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Amazing staff, they gave us so many vouchers and were so kind! The rooms are somewhat rundown but that was no issue, still clean and taken care of. Check out the hotel bar, the bartender Andrew was 10/10!
Stayed 2 nights in Mar 2024
Response from David on Mar 21, 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 Excellent

Felicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check-in to check-out, the stay at Omni Parker House in Boston was fantastic. The staff was very friendly and accommodating. The room was spacious and relaxing. We were met in the lobby with complimentary Boston cream pie snacks upon arrival, as well as an endless supply of bottled water. We could not have felt more welcome!!!
Stayed 1 night in Mar 2024
Response from David on Mar 19, 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

8/10 Good

Gina

Travelled with group
Beautiful historic building
Stayed 1 night in Mar 2024
Response from David on Mar 19, 2024
Thank you for staying with us. Your feedback is greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 Excellent

sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient walkable area near many historical sites and the Boston common garden. Very friendly helpful staff. The walls were a little thin but great experience. Would stay again
Stayed 3 nights in Mar 2024
Response from David on Mar 19, 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 Excellent

Monica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location to stay in Boston.
Stayed 1 night in Mar 2024
Response from David on Mar 18, 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time visiting Boston and feel so fortunate to have had a wonderful stay at this property. Centrally located. Near the Boston commons and two subway stations within a 5 min walk. Lots of dining and shopping options close by. Gorgeous property, felt like I stepped back in time upon entering the lobby. Facilities and room was clean and comfortable. Walls were a little thin - I could hear neighbors talking or people in the hallway. Other than that, a great place to stay to be close to the action.
Stayed 3 nights in Mar 2024
Response from David on Mar 18, 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

8/10 Good

Diane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Only thing I did not like was a $30 non-refundable fee at check in for “incidentals”-none of which we required. I would have preferred they increase the room rate rather than feeling “entrapped “ at the check-in. Seemed petty for a high-end hotel
Stayed 2 nights in Mar 2024
Response from David on Mar 18, 2024
Thank you for staying with us. We appreciate your feedback and will be sure to communicate this information to the appropriate staff. Best, Guest Relations Manager

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 1 night in Mar 2024
Response from David on Mar 19, 2024
Thank you for staying with us. Your feedback is greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 Excellent

Sheila

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from David on Mar 18, 2024
Thank you for staying with us. Your feedback is greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 Excellent

Zach

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i stay at least once a week and it is always a great excellent . staff is excellent
Stayed 1 night in Mar 2024
Response from David on Mar 18, 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 Excellent

JEFFREY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from David on Mar 18, 2024
Thank you for staying with us. Your feedback is greatly welcomed and appreciated!Best, Guest Relations Manager

8/10 Good

Kristin

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from David on Mar 18, 2024
Thank you for staying with us. Your feedback is greatly welcomed and appreciated!Best, Guest Relations Manager

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from David on Mar 15, 2024
Thank you for staying with us. Your feedback is greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnificent piece of Boston history. Everyone that works there gave me the 5-star treatment- like I was the most important person who ever stayed there. Although the property is old, it is very well maintained. You must be sure to take the time to look at all the photos and history on the walls- it’s incredible!
Stayed 1 night in Mar 2024
Response from David on Mar 15, 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 Excellent

THOMAS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb service. Very friendly staff. Interesting historical property.
Stayed 3 nights in Mar 2024
Response from David on Mar 12, 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from David on Mar 12, 2024
Thank you for staying with us. Your feedback is greatly welcomed and appreciated!Best, Guest Relations Manager

8/10 Good

LAUREN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic property in great location with reasonable rates.
Stayed 2 nights in Mar 2024
Response from David on Mar 11, 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 Excellent

Zach

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff , always a pleasure to stay here
Stayed 1 night in Mar 2024
Response from David on Mar 11, 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 Excellent

Ericka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from David on Mar 11, 2024
Thank you for staying with us. Your feedback is greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 Excellent

Taria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
15 mins away from Logan International, this property is very convenient. If you want to shop or are a history seeker, this is a good place to stay. There is so much to see nearby. Beware, the walls are thin and the rooms are small but comfortable.
Stayed 5 nights in Mar 2024
Response from David on Mar 11, 2024
Thank you for staying with us. We appreciate your feedback and will be sure to communicate this information to the appropriate staff. Best, Guest Relations Manager

10/10 Excellent

Ricardo

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Property and staff were excellent.
Stayed 1 night in Mar 2024
Response from David on Mar 11, 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a really central location, walking distance from Boston Common. The hotel is cheap but was really nice inside. There are ice machines and the bar stays open till midnight.
Stayed 1 night in Feb 2024
Response from David on Mar 7, 2024
Thank you for staying with us. Your feedback is greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from David on Mar 11, 2024
Thank you for staying with us. Your feedback is greatly welcomed and appreciated!Best, Guest Relations Manager

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine
Stayed 1 night in Feb 2024
Response from David on Mar 7, 2024
Thank you for staying with us. Your feedback is greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from David on Mar 7, 2024
Thank you for staying with us. Your feedback is greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 Excellent

Todd, Bloomfield

Liked: Cleanliness, staff & service, property conditions & facilities
Always enjoy staying here.
Stayed 2 nights in Mar 2024
Response from David on Mar 6, 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

8/10 Good

william, darien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy with the stay
Stayed 1 night in Mar 2024
Response from David on Mar 6, 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 Excellent

JAMES N

Liked: Cleanliness, staff & service, property conditions & facilities
The history and quality
Stayed 3 nights in Mar 2024
Response from David on Mar 5, 2024
Thank you for staying with us. Your feedback is greatly welcomed and appreciated!Best, Guest Relations Manager

8/10 Good

Janelle

Liked: Cleanliness, staff & service, property conditions & facilities
Brian from front desk was amazing. Concierge was awful
Stayed 3 nights in Mar 2024
Response from David on Mar 5, 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
A historic, very cool old hotel. When you walk in, it feels like you’re on the set of an old movie. The beds are incredibly comfy and the room had great climate control. The tub/shower were dates but functional and a bit slippery. My room was in the back of the hotel and got quite noisy from activity in the middle of the night. With all of that, I would definitely stay here again.
Stayed 1 night in Mar 2024
Response from David on Mar 5, 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

8/10 Good

Ernest, South Windsor

Travelled with partner
Liked the staff. Didn’t like the trickle of water coming out of the showers or the “partying” that kept us up each night past 1am.
Stayed 2 nights in Mar 2024
Response from David on Mar 3, 2024
Thank you for staying with us. We appreciate your feedback and will be sure to communicate this information to the appropriate staff. Best, Guest Relations Manager

2/10 Terrible

Alexis

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from David on Mar 4, 2024
Thank you for staying with us. If you would like to discuss your stay further, please call the hotel directly and ask to speak with the Front Office Manager on duty.

10/10 Excellent

Zach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from David on Mar 3, 2024
Thank you for staying with us. Your feedback is greatly welcomed and appreciated!Best, Guest Relations Manager