27 rue du Parlement Sainte Catherine, Bordeaux, Gironde
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
What a location! Hotel good, really comfortable lounge, great staff too. But location A
Tom
Stayed 3 nights in Feb 2024
Response from Charline, Front Desk Manager on Mar 9, 2024
Dear Tom, thank you for sharing your comments. We are delighted with your review and happy to see that your expectations were fulfilled during your stay. Looking forward to see you back at the Quality Hotel Bordeaux Centre***. Charline, Front Desk Manager.
A well decorated, well maintained, clean and comfortable location in an ideal location on a quiet (but safe) street in the city centre. Everything was walkable or accessible by nearby trams, there were lots of shopping and restaurant options nearby and the staff were happy to provide advice. The room was comfortable, with excellent coffee and was very quiet. Staff were friendly and helpful and happy to store my bag on the last day. Would stay again!
Claire
Stayed 2 nights in Dec 2023
Response from Laura P. Executive manager on Jan 8, 2024
Dear customer, thank you for taking the time to share such a nice review. We are glad that you had a pleasant stay with us. We are indeed ideally situated in Bordeaux, near Sainte Catherine Street. Your satisfaction is our greatest reward and an incentive for our team members to continue with their efforts to uphold our high standards. Hoping to host you again in the future. Best wishes,
Response from Laura P. Adjointe de direction on Dec 18, 2023
Cher client, nous vous remercions d'avoir pris le temps de partager avec nous votre expérience au sein de notre hôtel. Votre satisfaction est primordiale pour chacune et chacun d'entre nous et nous sommes très heureux de constater que votre expérience a su répondre à toutes vos attentes. Au plaisir de vous accueillir de nouveau.
Response from Laura P. Executive manager on Dec 17, 2023
Dear Audrey, thank you for taking the time to share such a nice review. We are glad that you had a pleasant stay with us. We are indeed ideally situated in Bordeaux, near Sainte Catherine Street. Your satisfaction is our greatest reward and an incentive for our team members to continue with their efforts to uphold our high standards. Hoping to host you again in the future. Best wishes,
Hotel is centrally located, close to the main shopping district and the Christmas market. Staff are friendly and helpful. Rooms are clean and bright.
Stephen
Stayed 1 night in Dec 2023
Response from Laura P. Executive manager on Dec 11, 2023
Dear Stephen, thank you for your recent stay at the Quality Hotel Bordeaux Centre*** during your visit in Bordeaux. We are truly delighted to read your kind words. We take pride in creating amazing experiences for our guests and it looks like we achieved so with you. Looking forward to welcoming you back. Best regards
We stayed 4 nights here and it was just what we wanted. Really central and close to all the attractions in Bordeaux. Also good value for money
Deborah
Stayed 4 nights in Nov 2023
Response from Charline - Front desk manager on Dec 9, 2023
Dear Deborah, the entire Quality Hotel Bordeaux Centre*** Teams would like to thank you for your feedback. We are delighted to have met all your expectations. We hope to see you During your next venue in Bordeaux. Best regards, Charline - Front desk manager
Been to this hotel many times. Super friendly staff speaking excellent English. Location is superb and cost very affordable. Breakfast was very good. Only drawback is the lack of an evening restaurant although plenty of places to eat close by. Ordered in room service from the menu we had was not good though. Burger was good but toastie wasn't and chips were cold.
Keith
Stayed 1 night in Nov 2023
Response from Charline - Front Desk Manager. on Dec 9, 2023
Dear Keith, Thank you for your recent stay at the Quality Hotel Bordeaux Centre*** during your visit in Bordeaux. We are truly delighted to read your kind words. We take pride in creating amazing experiences for our guests and it looks like we achieved so with you. As far as the restaurant is concerned, you are situated in the heart of the city, close to all of Bordeaux's restaurants. The first ones are only a few steps away from the hotel. This is why we only have one breakfast room. As far as room service is concerned, we normally get very good feedback. We are therefore sorry that the dish was cold, you should not have hesitated to inform us at reception, we would have directly ordered another one. Looking forward to welcoming you back. Best regards, Charline - Front Desk Manager.
Response from Laura P. Adjointe de direction on Nov 22, 2023
Cher Michael, nous nous réjouissons de lire votre satisfaction suite à votre séjour au sein de notre hôtel. Nous sommes ravis de lire que nous avons su répondre à vos attentes, et nous avons hâte de vous accueillir de nouveau prochainement. Sincèrement,
8/10 Good
Christopher
Nov 13, 2023
Christopher
Stayed 4 nights in Oct 2023
Response from Laura P. Adjointe de direction on Dec 11, 2023
Cher Christopher, merci pour votre retour d'expérience. Nous sommes ravis que l'ensemble de nos services vous ait plu. Au plaisir de vous accueillir de nouveau lors de votre prochaine visite sur Bordeaux.
8/10 Good
Holly
Nov 7, 2023
Great location
Holly
Stayed 2 nights in Nov 2023
Response from Laura P. Executive manager on Nov 22, 2023
Dear Holly, thank you for sharing your comments. We are delighted with your review and happy to see that your expectations were fulfilled during your stay. Looking forward to see you back at the Quality Hotel Bordeaux Centre***, Best Regards,
Located centrally. Room clean and bed extremely comfortable. Staff welcoming and efficient. Bathroom roomy and well stocked with soap shampoo etc
Terry
Stayed 2 nights in Oct 2023
Response from Laura P. Executive manager on Nov 22, 2023
Dear Terry, thank you very much for choosing the Quality Hotel Bordeaux Centre*** and for taking the time to share your experience. We are delighted to learn that your stay with us was highly satisfactory and all your expectations have been met. We loved having you here with us and we look forward to welcoming you back in the future. Best wishes from Bordeaux,
The staff was helpful in recommending local restaurants and also calling transportation to move around the area.
Fernando
Stayed 3 nights in Oct 2023
Response from Laura P. Executive manager on Nov 22, 2023
Dear Fernando, thank you for sharing your comments. We are delighted with your review and happy to see that your expectations were fulfilled during your stay. Looking forward to see you back at the Quality Hotel Bordeaux Centre***, Best Regards,
6/10 Okay
Shaun
Travelled with family
Oct 27, 2023
Liked: Cleanliness, staff & service, amenities
Friendly staff, great location. Mattress was old had indentations from over use. Uncomfortable bed. Size of bed King-USA.
Shaun
Stayed 2 nights in Oct 2023
Response from Laura P. Executive manager on Oct 29, 2023
Dear Shaun, thank you for your feedback. We are pleased to read your positive feedback concerning the hotel's location and our team. We changed a big part of our mattress in the beggining of 2022 and are going to change the over part during 2024. We hope you could enjoyed it if you comeback to see us again !
10/10 Excellent
Patricia
Oct 22, 2023
Patricia
Stayed 4 nights in Oct 2023
Response from Laura P. Adjointe de direction on Oct 29, 2023
Chère Patricia, nous nous réjouissons de lire votre satisfaction suite à votre séjour au sein de notre hôtel. Nous sommes ravis de lire que nous avons su répondre à vos attentes, et nous avons hâte de vous accueillir de nouveau prochainement. Sincèrement,
10/10 Excellent
Judith
Oct 20, 2023
Liked: Amenities
Very comfortable and helpful. Checkout was too early only just made it.
Judith
Stayed 1 night in Oct 2023
Response from Laura P. Executive manager on Nov 22, 2023
Dear Judith, thank you for your recent stay at the Quality Hotel Bordeaux Centre*** during your visit in Bordeaux. We take pride in creating amazing experiences for our guests and it looks like we achieved so with you. Looking forward to welcoming you back. Best regards,
What a delight of a hotel. Great location, fantastic staff. Hotel room was clean and quiet. Highly recommend. Just be wary that if you book the lowest class of room, you wil be stuck in the room right outside of the breakfast room so make sure you ask for a room away from that!
Heidi
Response from Laura P. Executive manager on Oct 21, 2023
Dear customer, Thank you for your recent stay at the Quality Hotel Bordeaux Centre*** during your visit in Bordeaux. We are truly delighted to read your kind words. We take pride in creating amazing experiences for our guests and it looks like we achieved so with you. Looking forward to welcoming you back. Best regards,
Response from Laura P. Executive manager on Oct 21, 2023
Dear customer, thank you for sharing your comments. We are delighted with your review and happy to see that your expectations were fulfilled during your stay. Looking forward to see you back at the Quality Hotel Bordeaux Centre***, Best Regards,
Response from Laura P. Executive manager on Oct 21, 2023
Dear Polly, thank you for sharing your comments. We are delighted with your review and happy to see that your expectations were fulfilled during your stay. Looking forward to see you back at the Quality Hotel Bordeaux Centre***, Best Regards,
A very pleasing stay in a single room, which, whilst small, made great use of the space, making it a very comfortable experience. A wonderful base locationally; and with a friendly and homely ambiance, especially on the ground floor.
Christopher
Stayed 10 nights in Oct 2023
Response from Charline - Front desk manager on Oct 14, 2023
Dear Christopher, thank you very much for choosing the Quality Hotel Bordeaux Centre*** and for taking the time to share your experience with others travelers. We are delighted to learn that your stay with us was highly satisfactory and all your expectations have been met. We loved having you here with us and we look forward to welcoming you back in the future. Best wishes from Bordeaux.
A wonderfully central hotel, 20m from the main shopping street, loads of restaurants in walking distance. The staff were more than helpful, can recommend this hotel.
Diana
Stayed 3 nights in Oct 2023
Response from Charline - Front desk manager on Oct 14, 2023
Dear Diana, thank you for taking the time to share such a nice review. We are glad that you had a pleasant stay with us. We are indeed ideally situated in Bordeaux, near Sainte Catherine Street. Your satisfaction is our greatest reward and an incentive for our team members to continue with their efforts to uphold our high standards. Hoping to host you again in the future. Best wishes.
Super location incredibly friendly staff and nice clean room. Ours unfortunately did not have a view, but was very quiet.
Robin
Stayed 3 nights in Oct 2023
Response from Charline - Front desk manager on Oct 14, 2023
Dear Robin, the entire Quality Hotel Bordeaux Centre*** Teams would like to thank you for your feedback. We are delighted to have met all your expectations thanks to the location near to everything and the friendly staff. For any request (like a view), please leave us a message or call us directly. We will be delighted to do our utmost to meet your expectations. We hope to see you During your next venue in Bordeaux ! Best regards.
Quality Hotel Bordeaux Centre is in a great location in the pedestrian district of Bordeaux. It is comfortable, clean, welllocated, great staff, and great value for the price
jacquelyn
Stayed 1 night in Sep 2023
Response from Charline - Front desk manager on Oct 14, 2023
Dear Jacquelyn, thank you for taking the time to share such a nice review. We are glad that you had a pleasant stay with us. We are indeed ideally situated in Bordeaux, near Sainte Catherine Street. Your satisfaction is our greatest reward and an incentive for our team members to continue with their efforts to uphold our high standards. Hoping to host you again in the future. Best wishes.
Response from Charline - Front desk manager on Oct 7, 2023
Dear Michael, the entire Quality Hotel Bordeaux Centre*** Teams would like to thank you for your feedback. We are delighted to have met all your expectations. We hope to see you During your next venue in Bordeaux ! Best regards, Charline - Front desk manager
Response from Charline - Front desk manager on Oct 7, 2023
Dear Douglas, the entire Quality Hotel Bordeaux Centre*** Teams would like to thank you for your feedback. We are delighted to have met all your expectations. We hope to see you During your next venue in Bordeaux ! Best regards, Charline - Front desk manager
Excellent location, comfortable, wonderful breakfasts, very hospitable.
Marilyn
Stayed 3 nights in Sep 2023
Response from Charline - Front desk manager on Oct 1, 2023
Dear Marilyn, thank you for taking the time to share such a nice review. We are glad that you had a pleasant stay with us. We are indeed ideally situated in Bordeaux, near Sainte Catherine Street. Your satisfaction is our greatest reward and an incentive for our team members to continue with their efforts to uphold our high standards. Hoping to host you again in the future. Best wishes.
We had a very spacious room. Good breakfast in the morning. The hotel was situated very close to Rue St. Catherine and the tram was within walking distance. Note: that taxis are not permitted in front of the hotel. We enjoyed our first time visit to Bordeaux.
Verified traveller
Stayed 2 nights in Sep 2023
Response from Charline - Front Desk Manager. on Oct 7, 2023
Dear customer, thank you very much for choosing the Quality Hotel Bordeaux Centre*** and for taking the time to share your experience with others travelers. We are delighted to learn that your stay with us was highly satisfactory and all your expectations have been met. We loved having you here with us and we look forward to welcoming you back in the future. Best wishes from Bordeaux, Charline - Front Desk Manager.
6/10 Okay
Gregg
Travelled with partner
Sep 26, 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
On fifth floor. Three days stay. No hot water. When we called and asked about this, we were told to run water and eventually it would turn hot. 30 minutes and more of running water, still no hot water. Front desk attendant said, “ we’re sorry”.
Gregg
Stayed 3 nights in Sep 2023
Response from Charline - Front desk manager on Oct 7, 2023
Dear Gregg the entire Quality Hotel Bordeaux Centre*** Teams would like to thank you for your feedback.. We're really sorry about the water problem.... The building is very old, it is possible that when the hotel is quiet the water takes longer to arrive and we do not have the right to do any work as the hotel is a Unesco World Heritage Site. We therefore fully understand your dissatisfaction, and the response from our staff was not the right one. You should not have hesitated to ask for a manager, available on site 7 days a week, and ask us to change your room, and we would even have made you a commercial gesture. Despite this, we hope to see you again. Sincerely, Charline - Front desk manager
Response from Laura P. Executive manager on Sep 25, 2023
Dear customer, thank you for sharing your comments. We are delighted with your review and happy to see that your expectations were fulfilled during your stay. Looking forward to see you back at the Quality Hotel Bordeaux Centre***, Best Regards,
Front desk was very helpful. Great location, close to shopping, restaurants and transportation
Loretta
Stayed 4 nights in Sep 2023
Response from Laura P. Executive manager on Sep 21, 2023
Dear Loretta, thank you for your recent stay at the Quality Hotel Bordeaux Centre*** during your visit in Bordeaux. We are truly delighted to read your kind words. We take pride in creating amazing experiences for our guests and it looks like we achieved so with you. Looking forward to welcoming you back. Best regards.
Response from Laura P. Adjointe de direction on Sep 17, 2023
Chère Elaine, nous nous réjouissons de lire votre satisfaction suite à votre séjour au sein de notre hôtel. Nous sommes ravis de lire que nous avons su répondre à vos attentes, et nous avons hâte de vous accueillir de nouveau prochainement. Sincèrement,
10/10 Excellent
James
Sep 6, 2023
James
Stayed 2 nights in Aug 2023
Response from Charline - Front desk manager on Oct 1, 2023
Dear James, the entire Quality Hotel Bordeaux Centre*** Teams would like to thank you for your feedback. We are delighted to have met all your expectations. We hope to see you During your next venue in Bordeaux. Best regards.
Very convenient hotel in the center of Bordeaux (pedestrian zone). Perfect location, comfortable room.
David
Stayed 5 nights in Aug 2023
Response from Charline - Front desk manager on Sep 15, 2023
Dear David, thank you for taking the time to share such a nice review. We are glad that you had a pleasant stay with us. We are indeed ideally situated in Bordeaux, near Sainte Catherine Street. Your satisfaction is our greatest reward and an incentive for our team members to continue with their efforts to uphold our high standards. Hoping to host you again in the future. Best wishes.
8/10 Good
Virginia
Travelled with family
Sep 2, 2023
Liked: Amenities
Excellent location. Helpful stuff. Will use again.
Virginia
Stayed 4 nights in Aug 2023
Response from Charline - Front desk manager on Sep 2, 2023
Dear Virginia, thank you for taking the time to share such a nice review. We are glad that you had a pleasant stay with us. We are indeed ideally situated in Bordeaux, near Sainte Catherine Street. Your satisfaction is our greatest reward and an incentive for our team members to continue with their efforts to uphold our high standards. Hoping to host you again in the future. Best wishes.
Response from Charline - Front desk manager on Sep 2, 2023
Dear Sean, the entire Quality Hotel Bordeaux Centre*** Teams would like to thank you for your feedback. We are delighted to have met your expectations. We hope to see you again during your next venue in Bordeaux ! Best regards.
Response from Charline - Front desk manager on Sep 2, 2023
Dear Ernest, the entire Quality Hotel Bordeaux Centre*** Teams would like to thank you for your feedback. We are delighted to have met your expectations. We hope to see you again during your next venue in Bordeaux ! Best regards.
This is a great place for experiencing central Bordeaux. Clean, quiet rooms with lots of nearby shopping and eateries.
Timothy
Stayed 2 nights in Aug 2023
Response from Charline - Front desk manager on Sep 15, 2023
Dear Timothy, the entire Quality Hotel Bordeaux Centre*** Teams would like to thank you for your feedback. We are delighted to have met all your expectations. We hope to see you During your next venue in Bordeaux. Best regards.
We had a great experience. The staff were very nice and helpful with our needs. Area is really quiet during the evenings despite the fact that the hotel is located in the heart of Bordeaux where there are lota of shops and restos.
Claudine
Stayed 9 nights in Aug 2023
Response from Front desk manager on Aug 26, 2023
Dear Claudine, thank you for taking the time to share such a nice review. We are glad that you had a pleasant stay with us. We are indeed ideally situated in Bordeaux, near Sainte Catherine Street. Your satisfaction is our greatest reward and an incentive for our team members to continue with their efforts to uphold our high standards. Hoping to host you again in the future. Best wishes, Charline.
The location was perfect. Restaurants were right outside the hotel. Shopping area is right around the corner. The hotel is close to the tram and tourist office. Will definitely stay here again.
Judie
Stayed 4 nights in Aug 2023
Response from Best regards, Charline - Front desk manager on Aug 12, 2023
Dear Judie, the entire Quality Hotel Bordeaux Centre*** Teams would like to thank you for your comment. We are delighted that your stay has fulfilled your expectations, especially thanks to its unique location, close to everything and convenient to visit our beautiful city. We are looking forward to welcoming you during your next stay in Bordeaux.
Ideally located for exploring all of Bordeaux. Staff very helpful
Peter
Stayed 2 nights in Aug 2023
Response from Charline - Front desk manager on Aug 12, 2023
Dear Peter, thank you very much for taking the time to share a comment about your stay at the Quality Hotel Bordeaux Centre***. The entire team is very proud to have done everything possible to ensure you enjoyed your stay, thanks to their friendliness and professionalism. Your satisfaction is our priority. Our motto: if you have a good stay, we have a good day. The whole team is looking forward to welcoming you during your next visit in Bordeaux! Best regards.
The hotel is located in the heart of Bordeaux. It’s an easy walk to all of the sites, public transport, shopping and fabulous restaurants. The staff were wonderful. They were patient, friendly and gave us great recommendations for restaurants. We will stay here again next time we come to Bordeaux.
Michele
Stayed 3 nights in Jul 2023
Response from Charline - Front desk manager on Aug 5, 2023
Dear Michele, thank you very much for taking the time to share a comment about your stay at the Quality Hotel Bordeaux Centre***. The entire team is very proud to have done everything possible to ensure you enjoyed your stay, thanks to their friendliness and professionalism. Your satisfaction is our priority. Our motto: if you have a good stay, we have a good day. The whole team is looking forward to welcoming you during your next visit in Bordeaux. Best regards.
Response from Charline - Front desk manager on Aug 5, 2023
Dear Ann, the entire Quality Hotel Bordeaux Centre*** Teams would like to thank you for your feedback. We are delighted to have met your expectations. We hope to see you During your next venue in Bordeaux
I recently stayed at this hotel. The hotel was clean, the bed was comfortable, the staff were professional and helpful, the location of the hotel was great.
Marie
Stayed 5 nights in Jul 2023
Response from Best regarrds, Charline - Front desk manager on Aug 5, 2023
Dear Marie, the entire Quality Hotel Bordeaux Centre*** Teams would like to thank you for your feedback. We are delighted to have met your expectations. We hope to see you During your next venue in Bordeaux.
Perfect location right in the middle of the pedestrian area!
Jeff
Stayed 1 night in Jul 2023
Response from Charline - Front desk manager on Aug 5, 2023
Dear Jeff, the entire Quality Hotel Bordeaux Centre*** Teams would like to thank you for your comment. We are delighted that your stay has fulfilled your expectations, especially thanks to its unique location, close to everything and convenient to visit our beautiful city. We are looking forward to welcoming you during your next stay in Bordeaux. Best regards.
Response from Charline - Front desk manager on Jul 20, 2023
Dear David, the entire Quality Hotel Bordeaux Centre*** Teams would like to thank you for your feedback. We are delighted to have met your expectations. We hope to see you During your next venue in Bordeaux! Best regards.
We arrived earlier than the check in time of 3pm so left our bags in a Cupboard in Reception. We were able to check in at 2pm and our rooms were clean, quite and very comfortable. The bed was extremely comfortable. The Hotel location is fantastic. The only criticism I can give is the Reception are is far too small for when it's busy. Excellent Hotel and I would stay here again
Charles
Stayed 4 nights in Jul 2023
Response from Laura P. Executive manager on Jul 26, 2023
Dear Charles, thank you very much for choosing the Quality Hotel Bordeaux Centre*** and for taking the time to share your experience. We are delighted to learn that your stay with us was highly satisfactory and all your expectations have been met. We loved having you here with us and we look forward to welcoming you back in the future. Best wishes from Bordeaux,
8/10 Good
Amelie
Jul 11, 2023
Amelie
Stayed 3 nights in Jul 2023
Response from Charline - Cheffe de réception on Aug 5, 2023
Chère Amélie, toute l’équipe du Quality Hotel Bordeaux Centre*** vous remercie pour votre retour d’expérience et nous sommes ravis d’avoir satisfait vos attentes. Nous espérons vous revoir lors de votre prochaine venue sur Bordeaux. Bien cordialement.
10/10 Excellent
David
Jul 11, 2023
David
Stayed 1 night in Jul 2023
Response from Charline - Front desk manager on Jul 16, 2023
Dear David, the entire Quality Hotel Bordeaux Centre*** Teams would like to thank you for your feedback. We are delighted to have met your expectations. We hope to see you During your next venue in Bordeaux. Best regards.
Rooms are very small, and parking is a 10 minute walk. Good clean, functional hotel, and great location.
Howard
Stayed 2 nights in Jun 2023
Response from Laura P. Executive manager on Jul 11, 2023
Dear, we are extremely sorry to read that your room was cramped and not to your desired liking which did not allow you to enjoy the 100% of your stay. We would have loved to assist you while in house to provide you with an alternative room or solution. I hope this issue will not stop from visiting us in the future and we could have a second chance to deliver the service and experience we always aim to have. Kindest regards,
Th room was spacious and bright. In the middle of the old town so very convenient to everything. The prepaid parking worked very well
Raymond
Stayed 3 nights in Jun 2023
Response from Charline - Front desk manager on Jul 1, 2023
Dear Raymond, the entire Quality Hotel Bordeaux Centre*** Teams would like to thank you for your feedback. We are delighted to have met your expectations. We hope to see you During your next venue in Bordeaux ! Best regards, Charline - Front desk manager
10/10 Excellent
Marilyn
Jun 25, 2023
Marilyn
Stayed 1 night in Jun 2023
Response from Charline - Cheffe de réception on Jul 1, 2023
Chère Marilyn, toute l’équipe du Quality Hotel Bordeaux Centre*** vous remercie pour votre retour d’expérience et nous sommes ravis d’avoir satisfait vos attentes. Nous espérons vous revoir lors de votre prochaine venue sur Bordeaux. Bien cordialement, Charline - Cheffe de réception