Sports facility

Reviews of Novotel Bordeaux Centre Gare Saint Jean

4 out of 5
Novotel Bordeaux Centre Gare Saint Jean
28-30 Rue De Tauzia, Bordeaux, Gironde

Reviews

8.6

Excellent

Rating 10 - Excellent. 52 out of 89 reviews" "
Rating 8 - Good. 17 out of 89 reviews" "
Rating 6 - Okay. 12 out of 89 reviews" "
Rating 4 - Poor. 4 out of 89 reviews" "
Rating 2 - Terrible. 4 out of 89 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great night
Everything is good, there was umbrella provided during the raining season. Buffet breakfast was great too.
Stayed 1 night in Nov 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing and enjoyable
Good spot close to transport and the city centre as well as the train station. Helpful reception staff who were able to help me with questions or concerns meant it was an enjoyable experience to stay. Both comfortable and relaxing.
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located
This hotel is close to the train station but not enough so that the noise can be a problem. There is a team stop more or less in front which will take you within 10-15 minutes to Place de la Bourse. Being in the older part of town not far from the train station, I felt uneasy at times in the evening. There was no noise in the room, it had a sofa and essentials for morning coffee. I did not try the breakfast because it was too expensive (I felt 18,50€ was a bit much). There aren’t cafés close by so you will have to get some downtown, at the train station or grab croissants and eat in your room. A beautiful city and this location is great to explore from. The entrance is welcoming with lots of space to relax. Check in was good. I would recommend and stay here again.
Stayed 3 nights in Oct 2023

6/10 Okay

kazazyan

Disliked: Cleanliness, staff & service
Stayed 3 nights in Oct 2023

8/10 Good

Jeff

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the train station and right on the tram line.
Stayed 1 night in Sep 2023

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Joseph

Liked: Staff & service
Stayed 1 night in Sep 2023

4/10 Poor

Mauricio

Travelled with family
Liked: Staff & service
The area around the hotel was inconvenient to get to the downtown. The area around the train station did not feel safe to me.
Stayed 4 nights in Aug 2023

10/10 Excellent

IAN

Liked: Cleanliness, staff & service, property conditions & facilities
good location
Stayed 2 nights in Aug 2023

8/10 Good

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Conviently close to the train station. Room comfortable.
Stayed 1 night in Jul 2023

10/10 Excellent

Jesus

Stayed 2 nights in Jul 2023

10/10 Excellent

James

Stayed 1 night in Jul 2023

10/10 Excellent

Craig, Frisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved this hotel. Great proximity to train station and also walkable to old town. We had amazing patio and breakfast was perfect each morning.
Stayed 4 nights in May 2023

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed having our own terrace. The room was spacious and we enjoyed the in room refrigerator and coffee. We did not eat at the restaurant on-site. The staff was friendly and helpful. They arranged for a taxi to the airport for an early flight ($70 taxi fare). There is a supermarket around the corner for snacks, wine, etc to enjoy on your terrace. The train station is an easy 6 minute walk. There is a tram that stops in front of the hotel. We bought a 24 hour pass for $5 each. The shopping area is fun here. We did our own day trip to St Emillion which was fun. We would recommend this hotel.
Stayed 3 nights in May 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Wookung

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023
Response from THEO DIRECTEUR on Feb 11, 2023
BonjourUn grand merci pour ce 10/10 !A très vite

8/10 Good

Qiang

Travelled with family
Liked: Staff & service, amenities
They did not clean our room for one day.
Stayed 4 nights in Nov 2022

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2022

8/10 Good

Calvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great check in and comfortable room. We mainly were inconvenienced with no internet from 10pm- morning. Besides that . Happy and easy to catch the tram to downtown in front of the hotel👍
Stayed 1 night in Oct 2022

10/10 Excellent

Tanjal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable hotel with helpful staff. Located 5 min walk to the train station and number 1 bus stop to the airport.
Stayed 1 night in Aug 2022

10/10 Excellent

Shane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional customer service.
The staff at the hotel were extremely helpful in providing us with information about places to see in Bordeaux and how to get there most efficiently. This greatly enhanced our relatively short visit to the city at the end of our holiday. The accommodation itself was also very comfortable.
Stayed 1 night in Aug 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff made for an enjoyable stay at this clean and comfortable hotel.
Stayed 3 nights in Jul 2022

10/10 Excellent

ARNAUD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe place and easy tram access
Stayed 1 night in Jun 2022
Response from THEO DIRECTEUR on Jul 24, 2022
Dear Arnaud, Thanks a lot for This nice review... see you next time.

10/10 Excellent

chris

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is close to train station. Great breakfasts. Friendly and accommodating staff. We would stay here anytime.
Stayed 1 night in Jun 2022

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful and helpful at all times. The hotel was bmvry nice. The eggs and sausages on the breakfast buffet were not good at all though.
Stayed 1 night in Jun 2022

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy to the station
If like me you arrive by train this hotel is easy to walk to. If you don’t have the energy to walk into the city centre there is a tram station 100m away that will take you there. A comfortable and reasonably spacious room but for no apparent reason the toilet was in a separate room right next to the bathroom. Not only did it make the toilet a small space but a spring loaded door meant it shut you in once in there.
Stayed 3 nights in Jun 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Marcette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

Michael

Stayed 3 nights in May 2022

10/10 Excellent

Edith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and loved the bar at the lobby
Stayed 4 nights in Apr 2022

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Bordeaux
Very enjoyable stay good location, walking distance from city centre and train and bus services, tram also stops close by.
Stayed 3 nights in Apr 2022

8/10 Good

miguel a.

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2022

8/10 Good

Dane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2021

6/10 Okay

francisco m.

overall satisfied with the stay the stall at check was very helpful and accomidating
vary happy with the staff at check very knowledgeable of the town, big room with a big bathtub, WiFi worked, breakfast was very good with a big selection of a buffet boiled eggs, cold cuts cheese, croissants, baguettes, juices coffee fruits cereal, close to the city center walking distance and the tram stop is just outside the door if you prefer to walk
Stayed 1 night in Jul 2018

6/10 Okay

Cedric

Travelled with family
Liked: Property conditions & facilities
Manque de présence.
Stayed 1 night in Jan 2024

8/10 Good

Olivier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Frédéric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tres bien
Stayed 2 nights in Nov 2023

2/10 Terrible

Jacky

Stayed 1 night in Nov 2023

10/10 Excellent

Nicolas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Niels Righolt

Plads til forbedring
Hotellet ligger i en lidt mere rå og knap så charmerende del af Bordeaux, som ellers er en helt vidunderlig by. Alt var egentlig helt ok, men modtagelsen var ikke den bedste, da jeg ankom straks efter midnat pga forsinket fly. Og så må jeg bare indrømme, at den nye praksis i mange lande med at tage et saftigt depositum ved ankomst for det tilfælde at man som gæst skulle slå noget i stykker er en mistillid til mig som gæst, som jeg ikke forventede mig. Det er en ikke særligt velkommende praksis, som en søvnig natportier ikke lykkedes med at formidle særlig smart på et gebrokkent engelsk. Så derfor middel anbefaling. Morgenmaden var helt ok, faktisk. Og så er hotellet tæt på markedet, hvor det vrimler med cafeer.
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveller

Manque brosse dans les toilettes...
Stayed 1 night in Oct 2023

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Au top
Un sejour de deux jours, une super chambre et un délicieux déjeuner. A côte de la gare et des commerces
Stayed 2 nights in Oct 2023

10/10 Excellent

Alphonse Jean-Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Cyril

Stayed 4 nights in Oct 2023

8/10 Good

OLIVER

Stayed 2 nights in Sep 2023

10/10 Excellent

Luc

Stayed 3 nights in Sep 2023

10/10 Excellent

Julián

Stayed 1 night in Sep 2023