Piscine intérieure

SpringHill Suites Boise West/Eagle – Avis

3 out of 5
SpringHill Suites Boise West/Eagle
6325 North Cloverdale, Boise, ID

Avis

9,0

Merveilleux

Note de 10 – Excellent, d’après 640 avis sur 1001." "
Note de 8 – Bien, d’après 260 avis sur 1001." "
Note de 6 – Acceptable, d’après 67 avis sur 1001." "
Note de 4 – Médiocre, d’après 18 avis sur 1001." "
Note de 2 – Terrible, d’après 16 avis sur 1001." "

9,4/10

Propreté

9,2/10

Service et personnel

9,0/10

Commodités

9,2/10

État et installations de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 – Excellent

Nancy

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
all staff members were knowledgeable, friendly and courteous. Breakfast was fresh, warm,delicious and a nice variety.
Séjour de 3 nuits en avril 2024
Justin S, Hotel AGM a répondu le 6 mai 2024
Nancy,Thank you for taking the time to leave us a 5 out of 5! We're very happy to hear that our team of hospitality professionals was knowledgeable, friendly and courteous. They work hard to ensure that everyone has a great experience.Also, we thank you for the kind words about our breakfast. We are always working for ways to ensure that everything looks and tastes good.We appreciate you staying with us and we look forward to welcoming you back the next time you're in the Boise area! Thank you for choosing SpringHill Suites Boise West/Eagle!

10/10 – Excellent

Jon

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great, clean stay. The suite with the pull out bed accomodated all of us easily. Also had ample parking for our truck and boat.
Séjour de 1 nuit en avril 2024
Justin S, AGM a répondu le 2 mai 2024
Jon,Thank you for taking the time to leave your feedback and for the 5 out of 5! We're happy to hear that you had a great stay. Many agree with you about the pull out bed making it easy for everyone to be comfortable with a clean property. We're happy to have been able to accommodate your truck and boat in our parking.We enjoyed having you as our guests and look forward to welcoming you back the next time you're in the Boise area! Thank you for choosing SpringHill Suites Boise West/Eagle!

10/10 – Excellent

Ashley

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything was great. Staff was kind, the gym was nice and the breakfast was the best hotel breakfast we’ve ever had! 5/5 stars
Séjour de 2 nuits en avril 2024
Justin S, AGM a répondu le 30 avr. 2024
Ashley,Thank you for the great feedback and the 5 out of 5! We are happy to hear that everything was great. We had just added some items to the gym, and happy to see that they were used. Thank you for the kind words about the best breakfast! Thank you for choosing SpringHill Suites Boise West/Eagle!

10/10 – Excellent

Raymond

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en avril 2024
Justin S, AGM a répondu le 22 avr. 2024
Raymond,Thank you for choosing SpringHill Suites Boise West/Eagle! We're excited for the 5 out of 5! We're happy to have been able to host you.

10/10 – Excellent

Bruce, Puyallup

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good stay, we like the ‘suite’. Only complaint is television/entertainment consistently freezes/pixelates, annoying. Outside landscaping could use a little work.
Séjour de 2 nuits en avril 2024
Justin S, Hotel AGM a répondu le 15 avr. 2024
Bruce,Thank you for your feedback about your stay with us. Your comments about the television will be forwarded to our provider and our chief engineer will follow up with them.Our landscape company comes out every Friday. We just had the lawn mowed.We'd love to welcome you back to come see it! Thank you for choosing SpringHill Suites Boise West/Eagle.

8/10 – Bien

Ashanti

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The rooms are so spacious, it’s perfect for the family.
Séjour de 1 nuit en avril 2024
Justin S, Hotel AGM a répondu le 15 avr. 2024
Ashanti,Thank you for taking the time to leave your feedback about your recent stay with us. We're happy to hear that our rooms were spacious and that your family had a good time with us. We thank you for choosing SpringHill Suites Boise West/Eagle. We look forward to hosting you again the next time you're in the area.

10/10 – Excellent

Diana

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The service was great & our room was very clean. Thank you!
Séjour de 2 nuits en avril 2024
Justin S, Hotel AGM a répondu le 8 avr. 2024
Diana,Thank you for the 5 out of 5! Positive feedback is what drives us to continue to perform at top levels. Thank you for the chance to host you.We're happy that you chose SpringHill Suites Boise West/Eagle!

10/10 – Excellent

Clark

Voyage d’affaires
Points forts : Commodités
Great staff upon check in. Very dog friendly. Thai restaurant next door is exceptional.
Séjour de 1 nuit en mars 2024
Justin S, Hotel AGM a répondu le 30 mars 2024
Clark,Thank you for staying with us! We're happy to hear that you enjoyed your stay with us. We are pet friendly and enjoy having you and your pet stay with us. We agree with you about the Thai restaurant as being superb! Thank you for choosing SpringHill Suites Boise West/Eagle.

10/10 – Excellent

Elizabeth

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
My stay was amazing, everyone was impeccable. However, one of the employees named, Ana, a phenomenal woman helped me with my luggage when I was struggling to get down to my car with my little one in tow. I couldn’t be more thankful for her kindness.
Justin S, AGM a répondu le 23 mars 2024
Elizabeth,Thank you for taking the time to leave your feedback about your recent stay. We're delighted to have earned your 5 out of 5! Ana will appreciate hearing that you recognize her for her efforts. She's an amazing hospitality professional! We hope to host you again the next time you're in the Boise area!Thank you for choosing SpringHill Suites Boise West/Eagle! We enjoyed hosting you.

6/10 – Acceptable

Robert

Voyage de couple
Points forts : Propreté, service et personnel
For the rather high price, a lot of maintenance issues should be addressed. The breakfast bar had great options and was well staffed.
Séjour de 1 nuit en mars 2024
Justin S, AGM a répondu le 19 mars 2024
Robert,Thank you for taking the time to leave your feedback. We have a new management team and have just completed a maintenance audit. We've been focused on big projects such as the pool heater working and carpet shampooing to name a few. If you would provide some specifics, we could better help to improve our guest's experiences. Thank you for your kind words about our breakfast staff and the options we provide.Thank you for choosing SpringHill Suites Boise West/Eagle.

8/10 – Bien

Courtney

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
Justin S, AGM a répondu le 18 mars 2024
Courtney,Thank you for the high score. We're happy to hear that you enjoyed your stay with us. Thank you for choosing SpringHill Suites Boise West/Eagle

10/10 – Excellent

Monte C

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice property and staff.
Séjour de 1 nuit en février 2024
Justin S, AGM a répondu le 26 févr. 2024
Monte,Thank you for the 5 out of 5! We're happy that you enjoyed our hotel and our team of hospitality professionals! Thank you for staying at SpringHill Suites Boise West/Eagle! We hope to host you again the next time you're in the area.

10/10 – Excellent

Bianca

Séjour de 1 nuit en février 2024
Justin S, Hotel AGM a répondu le 19 févr. 2024
Bianca,Thank you for staying with us. We appreciate the 5 out of 5! We hope you'll stay at SpringHill Suites Boise West/Eagle the next time you're in the area.

10/10 – Excellent

Vassiliy

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en février 2024
Justin S, Hotel AGM a répondu le 19 févr. 2024
Vassiliy,Thank you for the 5 out of 5! We're happy that you enjoyed your stay with us. We enjoyed having you as our guests and thank you for choosing SpringHill Suite Boise West/Eagle. We can't wait to host you again.

10/10 – Excellent

Randy

Voyage d’affaires
Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en janvier 2024
Justin S, Hotel AGM a répondu le 19 févr. 2024
Randy,Thank you for taking the time to leave your 10 out of 10 and for choosing SpringHill Suites Boise West/Eagle. We're happy that you enjoyed your stay with us.

10/10 – Excellent

Dan

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel
The room and staff were excellent. Almost got stuck in the parking lot because of all the unplowed snow.
Séjour de 1 nuit en janvier 2024
Justin S, AGM a répondu le 19 févr. 2024
Dan,Thank you for taking the time to leave your 5 out of 5! We apologize for the snow issues. The snow caught a lot of the town off guard and the plowing companies were having a hard time keeping up with all the businesses in town.

8/10 – Bien

William

Séjour de 2 nuits en janvier 2024
Justin S, Hotel AGM a répondu le 19 févr. 2024
William, Thank you for the 4 out of 5. We're happy that you enjoyed your stay with us. Thank you for choosing SpringHill Suites Boise West/Eagle. We hope to be able to host you again the next time you're in the Boise area!

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 8 nuits en décembre 2023
Justin S, Hotel AGM a répondu le 19 févr. 2024
Thank you for the 10 out of 10! We're happy that you stayed with us and enjoyed your stay!

8/10 – Bien

Loraine P

Voyage en famille, Voyage avec des animaux de compagnie
Points forts : Commodités, état et installations de l’hébergement
Points faibles : Propreté, service et personnel
Expedia explicitly stated there is a 25 dollar pet fee. Clerk at desk stated pet fee is 75 dollars during our check in ! We stated what Expedia stated and clerk said she could do that. Whole thing strange. There were pieces of little trash left under tables and beds in our room upon arrival. Other than that stay very very nice.
Séjour de 1 nuit en décembre 2023
Justin S, Hotel AGM a répondu le 19 févr. 2024
Loraine,Thank you for your feedback about your stay. We apologize for the confusion. We've provided more training ang made updates to information to be current.

10/10 – Excellent

Heidi

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en décembre 2023
Justin S, Hotel AGM a répondu le 19 févr. 2024
Heidi,Thank you for taking the time to leave us a 10 out of 10! We're happy that you enjoyed your stay with us.

10/10 – Excellent

Lawrence

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en décembre 2023
Justin S, AGM a répondu le 19 févr. 2024
Lawrence,Thank you for the 10 out of 10 and for choosing SpringHill Suites by Marriott Boise West/Eagle.

8/10 – Bien

Robert, Colorado Springs

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 2 nuits en décembre 2023

10/10 – Excellent

Richard

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en décembre 2023

10/10 – Excellent

Lynn

Séjour de 2 nuits en novembre 2023

10/10 – Excellent

Laurie

Séjour de 1 nuit en novembre 2023

10/10 – Excellent

Corrine

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The desk staff was pleasant and friendly, which is nice since they were working on Thanksgiving.
Séjour de 1 nuit en novembre 2023

10/10 – Excellent

Diane

Séjour de 1 nuit en novembre 2023

10/10 – Excellent

Jeremy

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very clean and very nice staff
Séjour de 2 nuits en novembre 2023

10/10 – Excellent

Christy

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The young lady that checked us in was very nice and friendly. The room was large and comfortable.
Séjour de 1 nuit en novembre 2023

10/10 – Excellent

Jessica

Points forts : Service et personnel
Séjour de 2 nuits en novembre 2023

10/10 – Excellent

Kari

Séjour de 1 nuit en novembre 2023

8/10 – Bien

Suzanne

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 4 nuits en octobre 2023
Kate a répondu le 3 nov. 2023
Thank you for your review! We hope to welcome you back next time you're in the Boise area.

6/10 – Acceptable

Drew

Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
Overall it was a very nice hotel. Everything was clean and the staff was very pleasant and helpful. The only issue we had is the king size mattress was indented and uncomfortable. I believe it should have been replaced long ago.
Séjour de 2 nuits en octobre 2023
Kate a répondu le 3 nov. 2023
Thank you so much for your review! We are so sorry to hear you were not able to enjoy restful sleep during your recent visit. Our Chief Engineer has been alerted so that we may ensure a great stay for all future guests.

4/10 – Médiocre

tricia

Séjour de 1 nuit en octobre 2023

10/10 – Excellent

Kevin

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
It's not really near anything, but it's a nice hotel and a great area to do some running.
Séjour de 1 nuit en octobre 2023
Kate a répondu le 15 oct. 2023
Thank you for your review, we hope to welcome you back again next time!

2/10 – Terrible

Nicholas

Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
Séjour de 2 nuits en septembre 2023
Kate a répondu le 14 oct. 2023
Thank you for taking the time to complete a review from your recent stay. Our hope is our guests enjoy a comfortable and relaxing stay with us and we would like to sincerely apologize for missing the mark with your stay! Thank you for choosing to stay with us this time and wishing you the best for all your future travels.

10/10 – Excellent

Heather

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Wonderful place to stay . Spacious . Good breakfast . Clean and quiet
Séjour de 2 nuits en octobre 2023
Kate a répondu le 12 oct. 2023
Thank you for the outstanding review! I was so glad to see you enjoyed the breakfast and found our facilities to be clean and enjoyable. I look forward to welcoming you back again soon!

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
SpringHill Suites Boise Wesr/Eagle
Our stay was great; room and bathroom were very clean and spacious. It was conveniently located for our needs. Staff were friendly. However, breakfast could imclude more variety of hot food items.
Séjour de 2 nuits en octobre 2023
Kate a répondu le 12 oct. 2023
Thank you for such a great review, we are so glad to see you enjoyed your stay! I will share your feedback with our breakfast and management teams. We hope to welcome you back again soon!

10/10 – Excellent

Eliza

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice staff, clean room, & good breakfast options.
Séjour de 2 nuits en septembre 2023
Kate a répondu le 6 oct. 2023
Thank you for the great review! I'm so glad you found the hotel to be clean and staff to be kind. We hope to welcome you back again soon!

10/10 – Excellent

Nicole

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very nice and helpful staff. Nice clean room.
Séjour de 1 nuit en septembre 2023
Kate a répondu le 29 sept. 2023
Thank you for a great review! So glad to see you enjoyed your stay and found our staff to be so helpful and kind. We look forward to welcoming you back next time!

8/10 – Bien

GEORGENE

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Comfortable
Convenient. Good breakfast. Friendly.
Séjour de 3 nuits en septembre 2023
Kate a répondu le 29 sept. 2023
Thank you for your review. We are so glad to see you found the team to be friendly and enjoyed the breakfast!

10/10 – Excellent

Virginia

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Loved this suite. Little kitchen with coffee, microwave and fridge - very handy. Quiet.
Séjour de 1 nuit en septembre 2023
Kate a répondu le 29 sept. 2023
Thank you for the outstanding review! We hope to welcome you back next time you're in the Boise area.

10/10 – Excellent

Paula

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Front desk staff made us feel like we were coming home.
Séjour de 1 nuit en septembre 2023
Kate a répondu le 29 sept. 2023
Thank you for the outstanding review! We are so glad to here the team made you feel at home; that's exactly how we want our guests to feel. Hope to see you again next time!

8/10 – Bien

Michael

Séjour de 2 nuits en août 2023
Kate a répondu le 12 oct. 2023
Thank you for your review and choosing to stay with us. I hope to welcome you back next time you're in the Boise area!

4/10 – Médiocre

Voyageur vérifié

Points faibles : Service et personnel
Unorganized and Uninterested
I booked a King Room but was told upon arrival that they were out of king rooms and that the manager said they reached out to everyone affected. We never received any communication from the hotel. The room was musky and damp. Loud noises started at 4am and continued all morning until about 7am. Staff seemed indifferent when all of the issues were brought to their attention. I recommend going elsewhere when staying in Boise.
Séjour de 1 nuit en septembre 2023
Kate a répondu le 29 sept. 2023
Thank you for writing a detailed review of your recent stay. I would like to offer my sincerest apologies; this is not the experience I would want for any of our guests. I have shared your review with our team in an effort to ensure we are exceeding guest expectations. Thank you for choosing to stay with us and I hope to welcome you back again next time.

10/10 – Excellent

Bret

Séjour de 1 nuit en septembre 2023
Kate a répondu le 29 sept. 2023
Thank you for the great review, hope to welcome you back again next time!

10/10 – Excellent

Kamie, Hooper

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We stay at this hotel often. We can always plan on a good night's sleep and a breakfast with a lot of food options.
Séjour de 1 nuit en septembre 2023
Kate a répondu le 29 sept. 2023
Thank you for the great review, hope to welcome you back again soon!

10/10 – Excellent

Roger

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice staff. Clean room and nice breakfast
Séjour de 1 nuit en septembre 2023
Kate a répondu le 29 sept. 2023
Thank you for a great review, we are so glad to see you enjoyed your stay!

8/10 – Bien

Ivan

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great and very clean hotel
Séjour de 2 nuits en septembre 2023
Kate a répondu le 29 sept. 2023
Thank you for completing a review from your recent stay. I'm so glad to see you felt comfortable and enjoyed your stay!

10/10 – Excellent

Melinda

Séjour de 1 nuit en septembre 2023
Kate a répondu le 29 sept. 2023
Thank you for staying with us, we hope to welcome you back next time you're in the Boise area!