Front of property

Reviews of Ontario Inn

2 out of 5
Ontario Inn
1144 SW 4th Avenue, Ontario, OR

Reviews

7.8

Good

Rating 10 - Excellent. 182 out of 570 reviews" "
Rating 8 - Good. 209 out of 570 reviews" "
Rating 6 - Okay. 105 out of 570 reviews" "
Rating 4 - Poor. 56 out of 570 reviews" "
Rating 2 - Terrible. 18 out of 570 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Remi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from owner on Mar 21, 2024
Thank you for taking the time to share your wonderful 5-star review! We're thrilled to hear that you had a great experience at our motel.

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The motel was comfortable, clean and has a super friendly cat - couldn’t ask for more
Stayed 1 night in Dec 2023
Response from Owner on Dec 21, 2023
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you found our motel comfortable, clean, and that you enjoyed the company of our super-friendly cat. It's always rewarding to know that our guests have had a pleasant stay and appreciated the little extra touches that make their visit special.Our team takes great pride in providing a welcoming and clean environment for our guests, and we're delighted to see that reflected in your 5 out of 5 stars rating. We're especially pleased to hear that our furry friend added to the charm of your stay. Our cat is indeed a beloved member of our motel family, and we're glad you had a chance to experience the warmth and friendliness they bring to our establishment.If your travels bring you back to the area, we would be honored to host you again. Thank you for choosing our motel, and we look forward to welcoming you back in the future!

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great services! Staff is friendly!
Stayed 1 night in Dec 2023
Response from Owner on Dec 21, 2023
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a great experience during your stay and that you found our services to be excellent. Our team works hard to provide a friendly and welcoming atmosphere, and it's rewarding to know that their efforts have made a positive impact on your visit.Your kind words about our staff's friendliness mean a lot to us. We believe that a warm and accommodating team contributes significantly to our guests' overall satisfaction, and we're delighted that you felt well taken care of.If there's anything specific you enjoyed about our services or if there's anything we can do to make your next stay even better, please don't hesitate to let us know. We appreciate your feedback and look forward to welcoming you back to our motel in the future.Safe travels, and thank you for choosing us!

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bed
Stayed 1 night in Sep 2023
Response from Owner on Nov 8, 2023
Thank you for taking the time to leave us a fantastic 5 out of 5 review! We greatly appreciate your positive feedback and are thrilled to hear that you had such a wonderful experience during your stay at our motel.Our team works hard to ensure our guests have a comfortable and enjoyable stay, so it's incredibly rewarding to know that our efforts made your visit memorable. If there was anything specific you particularly enjoyed about your stay, please feel free to share. We love hearing about what our guests appreciate the most.Your high rating and kind words serve as a testament to our commitment to providing excellent service. We hope to have the pleasure of hosting you again in the future. Safe travels, and thank you for choosing our motel for your accommodation needs!

8/10 Good

Con

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First impression of office was tons of clutter. Check-in was quick and easy. Room was nice, had all the features you'd expect. I didn't use the shower or wifi so no feedback there. Continental breakfast had a nice selection of food and drink. I would stay there again.
Stayed 1 night in Oct 2023
Response from Owner on Oct 26, 2023
Thank you, Con, for your feedback and for choosing to stay with us. We appreciate your honest review and are glad to hear that you had a positive experience overall.We take your comment about the office clutter seriously, and we will certainly look into this matter to ensure a more organized and welcoming atmosphere for our guests in the future. We're pleased to know that your check-in process was smooth and that you found your room comfortable with all the expected features.It's great to hear that you enjoyed our continental breakfast selection. We strive to provide a variety of options to cater to different tastes and preferences.We look forward to welcoming you back on your next visit. If there's anything specific you'd like us to improve or if you have any additional feedback, please don't hesitate to let us know. Thank you again for your valuable input, and we appreciate your consideration to stay with us again in the future. Safe travels!

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and well looked after. Lovely flowers along the front of the motel. Staff was friendly.
Stayed 1 night in Oct 2023
Response from Owner on Oct 12, 2023
Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay at our motel.Maintaining a clean and well-kept property is a top priority for us, and we're delighted to know that you noticed and appreciated our efforts. The lovely flowers along the front of the motel are our way of creating a welcoming atmosphere for our guests, and we're glad they added to your experience.Our staff takes pride in providing friendly and helpful service, and we're happy to hear that you found them accommodating. If there's anything specific you loved about your stay or if there are any ways we can improve and make your next visit even better, please don't hesitate to let us know.We appreciate your kind words and hope to welcome you back for another enjoyable stay in the future. Safe travels!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Owner on Oct 12, 2023
Thank you for taking the time to share your feedback with us. We genuinely appreciate your input as it helps us identify areas for improvement. We're sorry to hear that your experience fell short of your expectations, and we sincerely apologize for any inconvenience you may have faced during your stay.Your feedback is valuable to us, and we take it seriously. We will use your comments to address the issues you encountered and work towards providing a better experience for our guests in the future. If there are specific concerns you'd like to share, please feel free to provide more details, and we'll do our best to address them.We appreciate your business and hope you might consider giving us another chance in the future. If there's anything more you'd like to discuss or if you have any further feedback, please don't hesitate to reach out. Safe travels.

10/10 Excellent

Jon

Stayed 1 night in Oct 2023
Response from Owner on Nov 8, 2023
Thank you for stopping by, Jon! We look forward to seeing you again. -Thank you for your feedback, Ontario Inn Team

8/10 Good

ancuta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location and quiet place
Stayed 1 night in Sep 2023
Response from Owner on Sep 28, 2023
Thank you for taking the time to leave such a positive review! We're delighted to hear that you found our motel to be conveniently located and quiet during your stay. Providing a peaceful and convenient environment for our guests is important to us, and we're pleased that we could offer you just that. If you ever have any suggestions or specific feedback to help us further enhance your experience, please don't hesitate to let us know. We look forward to welcoming you back on your next visit!

8/10 Good

Mashell

Stayed 1 night in Sep 2023
Response from Owner on Sep 28, 2023
Thanks for the support, Mashell! We're thrilled you're a fan. Can't wait to see you again soon. -Thank you for your feedback, Ontario Inn Team

10/10 Excellent

Anthony

Liked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from Owner on Sep 28, 2023
Thank you so much for your fantastic 10 out of 10 review! We're thrilled to hear that you had such a wonderful experience during your stay at our motel. Our team works hard to provide the best possible service and accommodations for our guests, and it's always gratifying to know when we've succeeded. If you have any suggestions or feedback on how we can make your next stay even more enjoyable, please don't hesitate to share. We can't wait to welcome you back for another outstanding visit!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great basic hotel with friendly service, especially great for travelers with pets; nice outdoor spaces for them. Thank you so much for welcoming us at the end of a long drive.
Stayed 1 night in Sep 2023
Response from Owner on Sep 7, 2023
Thank you for taking the time to share your positive review of our motel. We're delighted to hear that you had a great experience during your stay.We take pride in providing friendly and welcoming service to all our guests, including those traveling with pets. We understand that after a long drive, a warm and hospitable atmosphere can make all the difference, and we're glad you felt welcomed.Our outdoor spaces for pets are designed to provide a comfortable and convenient environment for furry travelers, and we're pleased to know they served their purpose for you and your pet.It was our pleasure to have you as our guest, and we hope to welcome you back in the future. If there's anything else we can do to make your stays even more enjoyable, please don't hesitate to let us know. Safe travels!

4/10 Poor

Krista

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
very run down :(
Stayed 1 night in Sep 2023
Response from Owner on Sep 7, 2023
We're truly sorry to hear about your experience during your recent stay at our motel. Your feedback is important to us, and we take it very seriously.We apologize for not meeting your expectations and for any inconvenience you may have encountered due to the condition of our property. We understand that a well-maintained and comfortable environment is essential for our guests, and it's clear that we fell short in this regard during your visit.We are committed to making improvements, and we would appreciate any specific feedback you can provide regarding your stay. This will help us address the issues you encountered and ensure a more pleasant experience for future guests.Please know that your satisfaction is our top priority, and we would welcome the opportunity to make it right. If you'd be willing to give us another chance, we would love to host you again and provide you with a much-improved experience. Thank you for your feedback, and we hope to have the chance to serve you better in the future.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No second story
Stayed 1 night in Sep 2023
Response from Owner on Sep 7, 2023
Thank you so much for taking the time to leave a positive review of our motel. We're thrilled to hear that you were happy with our single-story building layout.We understand that single-story accommodations can offer a unique and convenient experience, and we're delighted that this aspect of our motel met your preferences. Our goal is to provide a comfortable and pleasant stay for all our guests, and your feedback encourages us to continue doing just that.If you have any further comments or suggestions, please don't hesitate to share them. Your input is valuable to us as we strive to make each guest's stay enjoyable. We hope to have the pleasure of welcoming you back in the future. Safe travels!

4/10 Poor

Tessa

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
The room was cleanish but still creepy.
Stayed 1 night in Sep 2023
Response from Owner on Sep 7, 2023
We're truly sorry to hear about your experience during your recent stay at our motel. Your feedback is important to us, and we take it very seriously.We apologize for not meeting your expectations and for any inconvenience you may have encountered due to the condition of our property. We understand that a well-maintained and comfortable environment is essential for our guests, and it's clear that we fell short in this regard during your visit.We are committed to making improvements, and we would appreciate any specific feedback you can provide regarding your stay. This will help us address the issues you encountered and ensure a more pleasant experience for future guests.Please know that your satisfaction is our top priority, and we would welcome the opportunity to make it right. If you'd be willing to give us another chance, we would love to host you again and provide you with a much-improved experience. Thank you for your feedback, and we hope to have the chance to serve you better in the future.

8/10 Good

Robert

Stayed 1 night in Sep 2023
Response from Owner on Sep 28, 2023
Thank you for taking the time to leave such a positive review! We're delighted to hear that you found our motel to be conveniently located and quiet during your stay. Providing a peaceful and convenient environment for our guests is important to us, and we're pleased that we could offer you just that. If you ever have any suggestions or specific feedback to help us further enhance your experience, please don't hesitate to let us know. We look forward to welcoming you back on your next visit!

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice! Clean, quiet, great pet area, nice breakfast! Lovely flowers and rose garden in the back! We would definitely stay here again.
Stayed 1 night in Aug 2023
Response from Owner on Sep 7, 2023
Thank you so much for taking the time to share your wonderful review of our motel! We are absolutely thrilled to hear that you had a fantastic experience during your stay.We take great pride in providing a clean and peaceful environment for our guests, and we're delighted that you found our pet area accommodating and enjoyed our breakfast offerings. The mention of our lovely flowers and rose garden in the back is especially heartwarming; we strive to create a pleasant atmosphere for all our guests to enjoy.Your positive feedback means the world to us, and we would be honored to welcome you back whenever you're in the area. If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know. Safe travels, and we look forward to hosting you again!

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really sweet people and very homey feel
Stayed 1 night in Aug 2023
Response from Owner on Aug 31, 2023
Thank you for your lovely 5-star review! We're delighted to hear that you found our team to be really sweet and that our motel provided a homey feel during your stay. Creating a welcoming and comfortable environment for our guests is important to us, and we're glad that we were able to achieve that during your visit.Your kind words mean a lot to us, and we appreciate you taking the time to share your experience. We hope to have the pleasure of welcoming you back for another stay in the future. Safe travels and see you soon!

10/10 Excellent

CHARLES

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 1 night in Aug 2023
Response from Owner on Aug 31, 2023
We're thrilled to receive your 5-star review! Thank you for choosing our motel for your stay. We're delighted that you had a positive experience. If there's anything specific you enjoyed or any suggestions you have for improvement, feel free to let us know. Your feedback helps us continue to provide excellent service to all our guests. We hope to have the pleasure of hosting you again in the future. Safe travels!

10/10 Excellent

Gregory, aiken

Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely stay here again.
Stayed 1 night in Aug 2023
Response from Owner on Aug 31, 2023
Thank you for your positive review! We're thrilled to hear that you had a great experience during your stay at our motel. We're delighted to know that you would choose to stay with us again in the future. We can't wait to welcome you back and provide you with another wonderful experience. If you have any specific feedback or suggestions, please don't hesitate to share. Safe travels and see you next time!

6/10 Okay

Grace

Liked: Cleanliness, staff & service, amenities
Too expensive for an old property. The AC came on really loud
Stayed 1 night in Aug 2023
Response from Owner on Aug 17, 2023
Thank you for taking the time to share your feedback. We appreciate your honesty and value your input. We're sorry to hear that you found our property to be on the expensive side and that the AC was noisy during your stay.We understand that each guest's experience is unique, and we're continuously working to provide the best value for our accommodations. Regarding the AC noise, we apologize for any inconvenience it may have caused. Our maintenance team will look into this matter to ensure that future guests have a more comfortable stay.Your comments are essential to us as they help us identify areas where we can improve. If you decide to give us another chance, we'd be happy to make your next stay more enjoyable. Thank you for choosing our motel, and we hope to have the opportunity to serve you better in the future.

10/10 Excellent

Jeanette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was a grab and go
Stayed 1 night in Jul 2023
Response from Owner on Aug 17, 2023
Thank you for sharing your positive review! We're glad to hear that you appreciated our grab-and-go breakfast option. We understand the importance of offering convenient and flexible dining choices for our guests, and we're pleased that it met your expectations.If you have any further feedback or suggestions, please don't hesitate to let us know. We're always looking for ways to enhance our guests' experience, and your input is valuable to us.We hope to have the pleasure of hosting you again during your future travels. Your support is greatly appreciated, and we look forward to serving you once more!

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a charming, comfortable, old fashioned motel that is kept up well. The staff are friendly. We stayed on our way to Portland and liked it so much we arranged to stay again on our way home.
Stayed 1 night in Jul 2023
Response from Owner on Aug 10, 2023
Thank you so much for taking the time to leave such a positive review of our motel! We're absolutely thrilled to hear that you found our establishment charming, comfortable, and well-maintained. Our team works diligently to create a welcoming and cozy atmosphere for all our guests.It warms our hearts to know that you enjoyed your stay so much that you decided to book with us again on your way back. Providing exceptional service and a memorable experience for our guests is always our top priority. We're glad you found our staff to be friendly – we believe that genuine hospitality can truly enhance a guest's overall experience.Your support and kind words mean a lot to us. If your travels bring you back our way, we would be honored to welcome you again and provide you with another enjoyable stay. Safe travels to you, and thank you for choosing our motel as your home away from home during your journey to Portland and back!

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Owner on Jul 27, 2023
Thanks so much for leaving this, Martha, and for staying with us! Happy to see your dog had a good stay as well. See you back for another restful night of sleep sometime.

10/10 Excellent

JOSEPH

Travelled with family
Liked: Cleanliness, property conditions & facilities
Easy check in, room is as advertised. Host made a fantastic recommendation for a local place to eat (Mackey's Pub) dinner. Shower is small as others noted, but enough room for a single person to easily refresh before heading out for the day. Plenty of space in the bathroom overall though. We would stay here again, especially for the price.
Stayed 1 night in Jul 2023
Response from Owner on Jul 27, 2023
Thank you for sharing your positive review of your recent stay with us. We're thrilled to hear that you had a pleasant experience and enjoyed several aspects of your time at our motel.We're glad that the check-in process was smooth and hassle-free. Our team strives to provide efficient and friendly service to ensure our guests feel welcomed from the moment they arrive.It's wonderful to know that your room lived up to your expectations and was as advertised. We believe in providing accurate descriptions and comfortable accommodations to our guests, and we're pleased that you found it to be the case.We're delighted that you enjoyed the recommendation for Mackey's Pub for dinner. Our staff takes pride in knowing the local area and suggesting great places for our guests to dine and explore.While the shower might be on the smaller side, we're glad it still served its purpose well for you. We aim to provide functional and clean facilities, and we're happy to hear that it was enough space for your needs.We appreciate your positive feedback about the overall bathroom space. Ensuring our guests have enough room to comfortably freshen up is essential to us, and we're glad we met your expectations in this regard.Thank you for considering staying with us again. It's a pleasure to know that you would choose us for future visits, especially for the value we offer. We always strive to provide an affordable and enjoyable experience for all our guests.Once again, thank you for your kind review. We look forward to the opportunity to welcome you back and provide you with another great stay in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Owner on Jul 27, 2023
Thank you for taking the time to write a review about your stay with us. We're glad you enjoyed our motel. We hope you'll stay with us again the next time you're in the area. . We'd love another chance to earn that last star from you soon.

8/10 Good

John

Travelled with family, Travelled with pets
Liked: Staff & service
Room was very clean, nice dog run, price was right.
Stayed 1 night in Jul 2023
Response from Owner on Jul 19, 2023
Thank you for taking the time to share your positive experience with us! We're delighted to hear that you had a wonderful stay at our motel.Cleanliness is a top priority for us, and we're thrilled that your room met your expectations. Our housekeeping team works diligently to ensure that all our guests enjoy a fresh and tidy environment during their stay.We're glad you found our dog run to be enjoyable. We understand how important it is for guests traveling with their furry companions to have a designated and pleasant space for their pets to stretch their legs and have some fun.Providing a fair and competitive price is something we strive for, and we're happy to hear that you found our rates to be right for you. We believe in offering great value to our guests and ensuring that they have a comfortable and affordable stay.Your positive feedback means the world to us, and it encourages our team to continue delivering exceptional service and maintaining the quality you experienced.Should your future travels bring you back to this area, we would be thrilled to welcome you again and provide another memorable stay.Thank you once again for choosing our motel, and we look forward to seeing you in the future!

6/10 Okay

ronald

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was clean and tidy. Our issue was with the bathroom. The toilet was low enough for a 2 year old potty training. For the price of that basic room, there should be a regular size toilet. My wife and I were both troubled by that. Hot and cold water controls in the shower were backwards. Hot was on the right and cold on the left. Shower was the size of a bread box. I actually bumped my head on the wall as I was showering because of the small surround. At least spend a few dollars for some “real” toilets with the prices you charge.
Stayed 1 night in Jul 2023
Response from Owner on Jul 19, 2023
Thank you for sharing your valuable feedback with us. We appreciate your candid review, and we apologize for any inconvenience you experienced during your stay.We're glad to hear that you found your room to be clean and tidy. However, we are truly sorry to learn that you encountered issues with the bathroom facilities. Your concerns regarding the low toilet and small shower size are duly noted. We understand how essential comfort and convenience are during a hotel stay, and we regret that we did not meet your expectations in this regard.We take guest feedback seriously, and your comments will be shared with our management team to assess areas of improvement. Regarding the hot and cold water controls in the shower, we apologize for any confusion this may have caused. Our aim is to provide a seamless experience, and we will look into rectifying this issue promptly.Once again, we apologize for the inconvenience you faced during your stay. Your feedback is invaluable to us, as it helps us identify areas that require attention to enhance the overall guest experience.We hope you will give us another chance to exceed your expectations in the future. Please feel free to reach out to us directly if you plan on returning, and we will do our best to ensure a more enjoyable stay.Thank you for choosing our motel, and we hope to have the opportunity to provide you with a more positive experience on your next visit.

8/10 Good

John

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
Clean, good price, great dog park
Stayed 1 night in Jul 2023
Response from Owner on Jul 19, 2023
Thank you for your kind review! We're thrilled to hear that you had a positive experience during your stay at our motel.Maintaining a clean and comfortable environment is a top priority for us, and we're delighted that you found your room to be clean and in good condition. Your satisfaction is our ultimate goal, and it's wonderful to know that we met your expectations.Offering competitive pricing is something we believe in, and we're glad that you found our rates to be favorable. We want to provide great value to our guests, ensuring that they have a pleasant stay without breaking the bank.We're especially happy to hear that you and your furry companion enjoyed our dog park. We understand that pets are part of the family, and we strive to provide amenities that cater to their needs too.We greatly appreciate your kind words, and we will certainly share your positive feedback with our staff. They work hard to ensure that our guests have a memorable stay, and knowing that their efforts made a difference is truly rewarding.Thank you for choosing our motel for your stay, and we look forward to welcoming you and your dog back on your future travels!

8/10 Good

Patrick, Elko

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Owner on Jul 19, 2023
Thanks for the support, Patrick! We're thrilled you're a fan. Can't wait to see you again soon.

8/10 Good

Marvin

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2023
Response from Owner on Jul 19, 2023
Looks like you had a great stay! We love to hear when guests have enjoyed their time with us -- we look forward to welcoming you back!

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Owner on Jul 6, 2023
Thank you for taking the time to share your feedback with us and leaving a review of your recent stay at our motel. We greatly appreciate your input and value your honest assessment.We're pleased to see that your overall experience was positive, reflected in your score of 8 out of 10. We're constantly striving to provide the best possible experience for our guests, and your feedback helps us identify areas for improvement.If there are any specific aspects of your stay that you would like to discuss or provide more details on, please don't hesitate to let us know. We are committed to addressing any concerns and ensuring that our guests have a comfortable and enjoyable stay.Once again, thank you for choosing our motel and for sharing your feedback. We hope to have the opportunity to welcome you back in the future and provide an even better experience.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Older motel, but old style ownership! The kind where they care about your comfort and are quick to help you out. The best pet area I’ve ever seen!! (Travel with my service dog). I’m very impressed!
Stayed 1 night in Jun 2023
Response from Owner on Jul 6, 2023
Thank you for sharing such a positive review of your recent stay at our older motel! We truly appreciate your feedback and are thrilled to hear about your excellent experience.We take great pride in our old-style ownership approach, where our guests' comfort and satisfaction are our top priorities. It warms our hearts to know that our dedicated team members went above and beyond to ensure you had a pleasant stay. Your kind words affirm our commitment to providing exceptional service to every guest.We're especially delighted to hear that our pet area exceeded your expectations. We understand the importance of creating a welcoming environment for our guests and their furry companions. It's fantastic to know that our pet area was not only accommodating but also the best you've ever seen! We're thrilled to have provided a space where you and your service dog felt comfortable and at ease.Thank you once again for your kind words and for choosing our motel. We truly appreciate your support and recommendation. It would be our pleasure to welcome you back in the future and continue providing you with the exceptional service you deserve. If there's anything else we can assist you with or if you have any additional comments, please feel free to let us know.

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean, comfortable place to stay with decent continental breakfast all at a very reasonable price. Convenient to restaurants where we wanted to eat. Nice to have it slightly away from the highway but easy to access. We’ll stay here again when we drive through Ontario, Oregon. Thank you.
Stayed 1 night in Jun 2023
Response from Owner on Jul 6, 2023
Thank you for taking the time to leave us a wonderful 5-star review! We greatly appreciate your feedback and are thrilled to hear that you had a fantastic stay at our motel.We're delighted that you found our motel to be nice, clean, and comfortable. Maintaining a high standard of cleanliness is important to us, and we're glad that it was evident during your stay. Comfort is also a top priority, and we're thrilled that you had a comfortable experience with us.It's great to hear that you enjoyed our continental breakfast. We believe in starting the day off right, and we're glad that our breakfast offerings met your expectations. We strive to provide a variety of options to suit different preferences and ensure that our guests have a satisfying meal to fuel their day.We're pleased to know that our location was convenient for you, with easy access to nearby restaurants. Being slightly away from the highway allows for a quieter environment, while still providing convenient access. We understand the importance of finding a balance between accessibility and tranquility, and we're glad that we could meet your needs in that regard.Thank you for choosing to stay with us and for considering us for your future travels through Ontario, Oregon. We look forward to welcoming you back and providing you with another pleasant and comfortable stay. If there's anything else we can assist you with or if you have any further comments, please don't hesitate to reach out.

8/10 Good

John

Travelled with family
Liked: Staff & service
Staff is friendly and accommodating. Property is a bit old.
Stayed 1 night in Jun 2023
Response from Owner on Jun 22, 2023
Thank you for sharing your experience with us. We're pleased to hear that our staff was friendly and accommodating during your stay. At the same time, we do hope to improve your experience in regard to the property being a bit old.We understand that our property is older than some other hotels in the area, but we strive to keep everything clean and well-maintained for our guests. We apologize if our property did not fully meet your expectations. We will continue to make updates and improvements as we can within our means to enhance the guest experience in all aspects.Thank you again for staying with us and for taking the time to provide feedback. We hope to have the opportunity to serve you again in the future, and to offer you a better experience with additional improvements made in our property.

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The person at the front desk was very helpful and able to answer our questions about local parks.
Stayed 1 night in Jun 2023
Response from Owner on Jun 22, 2023
We're thrilled to hear that you had an amazing experience during your recent stay at our hotel! It's truly our goal to provide friendly and helpful service to each and every one of our guests, so it's wonderful to hear that our front desk attendant was able to assist you with your questions about local parks.We're glad that you found our staff to be accommodating, and we truly appreciate your kind words about our hotel. Our team takes pride in providing our guests with a comfortable and enjoyable stay, and it's always a joy to know when our efforts have made a difference in our guests' experience.Thank you for taking the time to provide feedback. We're grateful for your patronage and look forward to serving you in the future.

8/10 Good

Shana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from Owner on Jun 22, 2023
Thanks for the support, Shana! We're thrilled you're a fan. Can't wait to see you again soon. -Thank you for your feedback, Ontario Inn Team

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and comfy
Clean, tidy room with firm beds, air conditioner worked with the usual noise they make but nothing excessive. Cute cat in the office. Breakfast had lots of choices for cold foods lioe muffins, cereal, granola bars, milk, yogurt, oranges, etc. And it was quiet at night which is always what i am looking for.
Stayed 1 night in Jun 2023
Response from Owner on Jun 15, 2023
Thank you so much for taking the time to share your positive experience at our motel. We're delighted to hear that you found our rooms clean and tidy, with comfortable beds that provided a restful sleep. It's great to know that the air conditioner worked well and didn't cause any excessive noise disturbance.We're glad you enjoyed the variety of breakfast choices we offered, including muffins, cereal, granola bars, milk, yogurt, oranges, and more. We strive to provide a satisfying breakfast experience for our guests, and we're pleased to hear that we met your expectations.The presence of our cute cat in the office adds a touch of warmth and charm to our establishment. We believe that a welcoming environment contributes to an enjoyable stay, and we're glad that you appreciated our feline friend.Lastly, we're thrilled that our motel provided you with the quiet atmosphere you were seeking. We understand the importance of a peaceful night's sleep, and we're pleased that our accommodations met your needs in this regard.Thank you once again for your kind words and for choosing to stay with us. We hope to have the pleasure of welcoming you back on your next visit.

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Jun 2023
Response from Owner on Jun 15, 2023
Thank you for taking the time to share your feedback and for choosing to stay at our motel. We're pleased to hear that you had a positive experience overall.While we're delighted that you rated us 4 out of 5, we would love to learn more about how we can improve and earn that elusive fifth star. We strive to provide exceptional service and accommodations for our guests, and your input is invaluable in helping us achieve that goal.If there are any specific areas where you feel we could enhance your experience, please do not hesitate to let us know. We value your feedback and are always looking for ways to enhance our guests' satisfaction.Thank you once again for your review, and we hope to have the opportunity to welcome you back for an even better stay in the future.

10/10 Excellent

Deltha

Liked: Cleanliness, staff & service, property conditions & facilities
Ontario Inn was a pleasant, clean, quiet place to stay.
Stayed 1 night in Jun 2023
Response from Owner on Jun 15, 2023
Thank you for sharing your wonderful review of your recent stay at the Ontario Inn. We greatly appreciate your positive feedback!We're thrilled to hear that you found our motel to be pleasant, clean, and quiet. Creating a welcoming and comfortable environment for our guests is our top priority, and we're glad that we met your expectations in these aspects.If there's anything specific that stood out to you during your stay, we would love to hear about it. Your comments help us understand what we're doing right and where we can continue to improve.Once again, thank you for choosing to stay with us and for taking the time to leave such a positive review. We look forward to welcoming you back to the Ontario Inn in the future for another outstanding experience.

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Earned night..
I missed the opportunity in using my free night that was earned but will hopefully be able to get it again before it expires...
Stayed 1 night in May 2023
Response from Owner on Jun 7, 2023
Thank you for taking the time to share your experience of your recent stay at our motel. We appreciate your feedback and are glad to hear that you found our facility to be clean. We strive to maintain a high standard of cleanliness and take pride in providing a comfortable environment for our guests.

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
This is an older property that appears to have been totally renovated. My room was "new"--new bed and linens, new flooring, new HVAC unit. The property was very clean, the outside areas clean, neat and well kept. Breakfast was "continental" type with plenty of goods. Dry cereal, yoghurt, pastry, milk and juice. Space was clean and well attended. When I'm in the Ontario area again I would happily stay there again.
Stayed 3 nights in May 2023
Response from Owner on May 25, 2023
Dear Robert,Thank you so much for taking the time to share your fantastic experience at our motel. We greatly appreciate your 5-star review and your kind words!We're thrilled to hear that you noticed and appreciated our recent renovations. Our team has worked hard to ensure that our property is updated and comfortable for our guests. It's wonderful to know that you found your room to be "new" with fresh amenities such as a new bed, linens, flooring, and HVAC unit. We believe in providing a comfortable and pleasant environment for our guests, and your positive feedback reaffirms our efforts.Maintaining cleanliness and a well-kept property is of utmost importance to us, so we're delighted to hear that you found everything to be exceptionally clean. Our team takes pride in ensuring that both the interior and exterior areas are neat and well-maintained.We're glad that our continental breakfast met your expectations. We strive to offer a variety of options to cater to different tastes, and we're pleased to know that you found plenty of goods to choose from. It's great to hear that the breakfast area was clean and well-attended, providing a pleasant start to your day.We can't express how grateful we are for your kind words and your willingness to stay with us again in the future. We would be delighted to welcome you back to our motel whenever your travels bring you to the Ontario area. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to reach out to us.Once again, thank you for choosing our motel and for your wonderful review.

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older motel but clean. Staff friendly.
Stayed 1 night in Apr 2023
Response from Owner on May 9, 2023
Thank you for sharing your positive experience at the motel. We are delighted to hear that you found our facility to be clean and our staff friendly. We take pride in providing a comfortable and welcoming environment for our guests, despite the age of the motel. Your five-star rating is greatly appreciated, and we hope to have the opportunity to welcome you back soon!

10/10 Excellent

Aaron

Liked: Staff & service, amenities, property conditions & facilities
Friendly people
Stayed 1 night in Mar 2023
Response from Owner on Mar 21, 2023
This is what we like to see, Aaron -- we want every guest to leave as happy as you did. Looking forward to when you make it back to stay with us again soon! -Thank you for your feedback, Ontario Inn Team

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Owner on Apr 6, 2023
Thank you for taking the time to leave a review about your recent stay with us. We're pleased to see that you enjoyed your stay, but we're also sorry to see that we fell short of earning a perfect 5-star rating.If there is anything specific that you feel we could have improved upon, please do not hesitate to let us know. Your feedback is important to us as we continually strive to improve the guest experience.We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.

10/10 Excellent

Roger

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little place for an overnight stay. Pet friendly. Older property with a nice update. Good to support local business.
Stayed 1 night in Mar 2023
Response from Owner on Mar 8, 2023
Thanks for the support, Roger! We're thrilled you're a fan. Can't wait to see you again soon. -Thank you for your feedback, Ontario Inn Team

10/10 Excellent

Brian

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent quality for the price. The people in the office were wonderful. My husband thoroughly enjoyed the Frappuccino machine. We both thought it was a bargain.
Stayed 1 night in Feb 2023
Response from owner on Mar 8, 2023
This is what we like to see, Brian, we want every guest to leave as happy as you did. Glad to hear you enjoyed the frappuccino machine --we try to have touches that set us apart. Looking forward to when you make it back to stay with us again soon! -Thank you for your feedback, Ontario Inn Team

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super adorable fluffy cats while checking in at the office, the motel owner was very kind and friendly, and the motel was located at very convenient stop off the highway. Great continental breakfast options - I had strawberry milk and a poppy seed muffin. Really charming establishment!
Stayed 1 night in Feb 2023
Response from owner on Mar 8, 2023
Thanks so much for leaving all of these kind compliments! We constantly strive to work with what we have to give customers a great experience and make everything as simple and hassle free as possible.

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unexpected gem!
This motel is a great find for the price. The owners are friendly, and this gem is a clean small motel that has been fixed up with good amenities - a good sized fridge, microwave, coffee maker, and nice toiletries in the bathroom) The breakfast was also unexpectedly good and varied.
Stayed 1 night in Feb 2023
Response from Owner on Feb 23, 2023
Thanks so much for leaving all of these kind compliments! We constantly strive to work with what we have to give customers a great experience and make everything as simple and hassle free as possible.

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service
The owners have really fixed up this older property and made it very comfortable, clean and a good value !
Stayed 1 night in Oct 2022
Response from Owner on Oct 26, 2022
This is what we like to see, Daniel -- we want every guest to leave as happy as you did. Looking forward to when you make it back to stay with us again soon! -Thank you for your feedback, Ontario Inn Team