Standard Room, 2 Single Beds
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Reviews of Mercure Bogotá Calle 100

3.5 out of 5
Mercure Bogotá Calle 100
Transversal 23 #98-27, Bogotá, Distrito Capital

Reviews

9.0

Wonderful

Rating 10 - Excellent. 298 out of 452 reviews" "
Rating 8 - Good. 113 out of 452 reviews" "
Rating 6 - Okay. 22 out of 452 reviews" "
Rating 4 - Poor. 7 out of 452 reviews" "
Rating 2 - Terrible. 12 out of 452 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Gabriel

Travelled with partner
Unfriendly staff. Bathroom in a really bad condition. Building shake up the whole time. Management doesn’t care about complaints
Stayed 4 nights in Feb 2024

4/10 Poor

Gabriel

Disliked: Staff & service
This place has a lots of issues but one of the most noticeable one is how the building shakes the whole time. Very uncomfortable place. Manager said he would try to make up but never did anything
Stayed 6 nights in Feb 2024

10/10 Excellent

Inti, CORAL SPRINGS

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, I recommend only a better quality breakfast
Stayed 1 night in Jan 2024

8/10 Good

Henry, bayonne

Liked: Cleanliness, staff & service
I like it very much
Stayed 3 nights in Jan 2024

10/10 Excellent

Amy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good sized comfortable rooms, clean and up to date. Great for business travellers visiting local companies. Very straight forward check in and 24 hour security.
Stayed 2 nights in Jan 2024
Response from Deputy Manager on Jan 23, 2024
Dear Amy,What a great review you have left us, we appreciate your willingness to leave us such meaningful words, which honour us and make us feel proud of the great work we do every day, rest assured that we will pass on these inspiring words to all our team.Thank you very much for your words of praise and for your feedback which we will take into account to continue creating unique experiences, we hope to see you again in our hotel tSincerely,

10/10 Excellent

Anand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here before. Convenient location to office and Parque 93.
Stayed 1 night in Dec 2023
Response from Deputy Manager on Jan 23, 2024
Hi Anand.Thank you for taking the time to review our Hotel and service, thanks for choosing us for your stay in Bogotá.It makes us so happy to read all your comments, and to know that you were able to feel at home, because that is what we aim for.Our job is worth it because of guests like youWe hope to see you again very soon!Luis PeñaDeputy Manager

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Subgerente on Dec 4, 2023
Estiamdo Diego.Gracias por su amable calificación y el tiempo dedicado para la misma.Esperamos su pronto regresoLuis PeñaSubgerente

10/10 Excellent

alvaro, miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Subgerente on Dec 4, 2023
Estimado Alvaro.Gracias por su amable calificación y el tiempo dedicado para la misma.Esperamos su pronto regresoLuis PeñaSubgerente

8/10 Good

Viviana

Liked: Cleanliness, staff & service, property conditions & facilities
Well located
Stayed 3 nights in Oct 2023
Response from Subgerente on Dec 4, 2023
Estimada Viviana.Gracias por su amable calificación y el tiempo dedicado para la misma.Esperamos su pronto regresoLuis PeñaSubgerente

6/10 Okay

Pedro L Garro

Travelled with family, Business traveller, Travelled with group
Disliked: Amenities
No water on different time true the days have to call I lost the number off call for the same problem, the responding sorry we are working on
Stayed 10 nights in Sep 2023
Response from Subgerente on Dec 4, 2023
Dear Pedro.Excuse us for the Inconvenience presented with the water service, We had damages in the tubes, but it was fixed.We will wait for your next visit.Regards.Luis PeñaSubgerente

8/10 Good

Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all the hotel is great! but they have some kind of issue with the water pump. I had 2 called the reception twice because the water was off in the room
Stayed 4 nights in Oct 2023
Response from Equipo Mercure Calle 100 on Oct 11, 2023
Dear Santiago, We are sorry that your stay did not meet your expectations 100%.Thank you for your time, all comments that help us improve our customers' experience are very valuable and constructive for us.We will validate with the respective areas. We are waiting for the opportunity to once again offer you a great new experience.

6/10 Okay

Fernando

Stayed 5 nights in Sep 2023
Response from Subgerente on Dec 4, 2023
Estiamdo Diego.Gracias por su amable calificación y el tiempo dedicado para la misma.Esperamos su pronto regresoLuis PeñaSubgerente

10/10 Excellent

Karen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms are small
El servicio es muy bueno, los empleados muy amables, especialmente en el restaurante Magda. Las habitaciones un poco pequeñas pero limpias. La comida es deliciosa, 100%recomendada.
Stayed 5 nights in Aug 2023
Response from Equipo Mercure Calle 100 on Sep 18, 2023
Estimada KarenPara todo el equipo de trabajo es muy estimulante y motivador, encontrarnos con tan valiosos y positivos comentarios como este. Queremos por parte de todos, darle las gracias por su reconocimiento, ustedes son nuestra razón de ser y esperamos pronto regreso a este, su hotel en Bogotá.

10/10 Excellent

Jenny, Piscatway

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and comfortable.
Stayed 2 nights in Aug 2023
Response from Equipo Mercure Calle 100 on Sep 22, 2023
Gracias por escogernos como su hotel en Bogotá. Para nosotros es gratificante saber que su estadía fue placentera en nuestro hotel. Esperamos su pronto regreso.Cordialmente;Equipo Mercure Calle 100Atención al cliente

8/10 Good

Yineida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good
Stayed 9 nights in Aug 2023
Response from Equipo Mercure Calle 100 on Aug 24, 2023
Estimada Yineida,Gracias por escogernos como su hotel en Bogotá. Para nosotros es gratificante saber que su estadía fue placentera en nuestro hotel. Esperamos su pronto regreso.Cordialmente;Equipo Mercure Calle 100Atención al cliente

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, property conditions & facilities
La atención muy buena y bien ubicado todo tipo de transporte comercio y restaurantes
Stayed 7 nights in Jul 2023
Response from Equipo Mercure Calle 100 on Jul 25, 2023
Estimada Emma;Gracias por escogernos como su hotel en Bogotá. Para nosotros es gratificante saber que su estadía fue placentera en nuestro hotel. Esperamos su pronto regreso.

10/10 Excellent

Maria Jimena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
El edificio es antisísmico y en el piso nueve tiembla todo el tiempo. Deben avisar cuando uno llega para no asustarse.
Stayed 4 nights in Jun 2023
Response from Equipo Mercure Calle 100 on Jun 26, 2023
Buen día Maria Jimena, Gracias por su tiempo para brindarnos sus comentarios sobre su experiencia durante su estadía en nuestro hotel, para nosotros es muy importante conocer cada detalle sobre las instalaciones de nuestro hotel y nuestros servicios. Esto nos ayuda a mejorar cada día.

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the hotel for it's cleanliness and quietness. I also liked it for the exceptional staff. Everyone was exceptionally friendly and helpful and made every possible effort to make our stay pleasant and easy. It is a bargain at the prices they charge and I will be staying there again.
Stayed 7 nights in Jun 2023
Response from Equipo Mercure Calle 100 on Jun 23, 2023
Dear Mr Steven;Thank you for your time to give us your comments about your experience during your stay at our hotel, for us, it is very important to know every detail about the facilities of our hotel and our services. Thank you for your comments, we are very happy, grateful and motivated, and we are waiting for the opportunity to once again provide to you, a new great experience.

8/10 Good

Jean Charles, Cutler Bay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from Equipo Mercure Calle 100 on Jun 23, 2023
Estimado Jean;Para todo el equipo de trabajo es muy estimulante y motivador, encontrarnos con tan valiosos y positivos comentarios como este. Queremos por parte de todos, darle las gracias por su reconocimiento, ustedes son nuestra razón de ser y esperamos pronto regreso a este, su hotel en Bogotá.Cordialmente;Vanessa V. Equipo Mercure Calle 100Atención al cliente

10/10 Excellent

Luisa

Stayed 1 night in May 2023
Response from Equipo Mercure Calle 100 on Jun 26, 2023
Estimada Luisa, Gracias por escogernos como su hotel en Bogotá. Para nosotros es gratificante saber que su estadía fue placentera en nuestro hotel. Esperamos su pronto regreso.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff. Very friendly and professional. Very clean rooms and building
Stayed 4 nights in May 2023
Response from Equipo Mercure Calle 100 on May 29, 2023
Apreciado Daniel, Gracias por sus comentarios y reconocimiento a nuestra labor, todo nuestro equipo de trabajo está completamente comprometido a brindar lo mejor de sí, ya que nuestra razón de ser son todos nuestros clientes.

10/10 Excellent

Marco

Liked: Property conditions & facilities
Stayed 3 nights in May 2023
Response from Equipo Mercure Calle 100 on May 29, 2023
Estimado Marco, Gracias por escogernos como su hotel en Bogotá. Para nosotros es gratificante saber que su estadía fue placentera en nuestro hotel. Esperamos su pronto regreso.Cordialmente;Equipo Mercure Calle 100Atención al cliente

10/10 Excellent

John Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Friend and reliable staff
Stayed 7 nights in May 2023
Response from Equipo Mercure Calle 100 on May 25, 2023
Dear John Thank you for your comments, we are very happy, grateful and motivated, and we are waiting for the opportunity to once again provide to you, a new great experience.

10/10 Excellent

Lorenzo

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2023
Response from Equipo Mercure Calle 100 on May 23, 2023
Es gratificante y motivador para todo nuestro equipo de trabajo haber cumplido con todas sus expectativas, es nuestra principal razón de ser, la satisfacción total de nuestros huéspedes y clientes en general. Agradecemos por habernos escogido como su hotel en Bogotá, esperamos su pronto regreso.Cordialmente;Equipo Mercure Calle 100Atención al cliente

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice place to stay at, they allow visitors without charge.
Response from Vanessa, Team Mercure Calle 100 Guest Service on May 5, 2023
Estimada Amelia,Gracias por escogernos como su hotel en Bogotá. Para nosotros es gratificante saber que su estadía fue placentera en nuestro hotel. Esperamos su pronto regreso.Cordialmente;Equipo Mercure Calle 100Atención al cliente

2/10 Terrible

Pedro

Business traveller
Disliked: Cleanliness, amenities
Not good experience.
Stayed 4 nights in Apr 2023
Response from Equipo Mercure Calle 100 on May 12, 2023
Gracias por escogernos como su hotel en Bogotá. Lamentamos no haber cumplido sus expectativas. Esperamos su pronto regreso, para ofrecerle una nueva y mejorada experiencia

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing
Stayed 2 nights in Mar 2023
Response from Equipo Mercure Calle 100 on May 12, 2023
Gracias por escogernos como su hotel en Bogotá. Para nosotros es gratificante saber que su estadía fue placentera en nuestro hotel. Esperamos su pronto regreso.

8/10 Good

john, medellin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Because of the way it its constructed, top floors shake a little bit, making you feel like if there is an earthquake. Not many restaurants around, but it is well located.
Stayed 1 night in Feb 2023
Response from Vanessa, Mercure Calle 100, Atención al cliente on Feb 13, 2023
Good morning JohnThank you for your time to give us your comments about your experience during your stay at our hotel, for us, it is very important to know every detail about the facilities of our hotel and our services. Cordially;Team Mercure Calle 100Guest Service

10/10 Excellent

Mauricio

Stayed 1 night in Jan 2023
Response from Vanessa, Mercure Calle 100, Atención al cliente on Jan 19, 2023
Estimado Mauricio, Gracias por escogernos como su hotel en Bogotá. Para nosotros es gratificante saber que su estadía fue placentera en nuestro hotel. Esperamos su pronto regreso.Cordialmente;Vanessa V.PEquipo Mercure Calle 100Atención al cliente

10/10 Excellent

JUAN, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in Dec 2022
Response from Vanessa, Mercure Calle 100, Atención al cliente on Jan 25, 2023
Apreciado Juan, Gracias por escogernos como su hotel en Bogotá. Para nosotros es gratificante saber que su estadía fue placentera en nuestro hotel. Esperamos su pronto regreso.Cordialmente;Equipo Mercure Calle 100Atención al cliente

10/10 Excellent

Henry, bayonne

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Love it
Stayed 5 nights in Dec 2022
Response from Vanessa, Team Mercure Calle 100 Guest Service on Jan 25, 2023
Estimado Henry, Gracias por sus comentarios y reconocimiento a nuestra labor, todo nuestro equipo de trabajo está completamente comprometido a brindar lo mejor de sí, ya que nuestra razón de ser son todos nuestros clientes.Cordialmente;Vanessa V.

8/10 Good

Gene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Vanessa, Mercure Calle 100, Atención al cliente on Jan 25, 2023
Gracias por sus comentarios y reconocimiento a nuestra labor, todo nuestro equipo de trabajo está completamente comprometido a brindar lo mejor de sí, ya que nuestra razón de ser son todos nuestros clientes.

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel - if you’re not afraid of earthquakes
The hotel is very nice, room was clean and comfortable. Location is not the most touristy one but it’s centric. Only caveat is that we were on a high floor and the building shakes pretty noticeably with heavy traffic passing on the highway, so if you get nervous with earthquakes better take a low floor.
Stayed 1 night in Nov 2022
Response from Vanessa, Mercure Calle 100, Atención al cliente on Nov 29, 2022
Apreciado Daniel;Gracias por su tiempo para brindarnos sus comentarios sobre su experiencia durante su estadía en nuestro hotel, para nosotros es muy importante conocer cada detalle sobre las instalaciones de nuestro hotel y nuestros servicios. Esto nos ayuda a mejorar cada día. Gracias por sus comentarios; estamos muy contentos, agradecidos y motivados. Estamos esperando la oportunidad de brindarte una vez más, una nueva gran experiencia.Cordial SaludoVanessa VergaraEquipo Mercure

8/10 Good

Elvis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Sep 2022

10/10 Excellent

Viviana

Liked: Cleanliness, staff & service, property conditions & facilities
Love the comfort of the bed
Stayed 4 nights in Sep 2022
Response from Vanessa, Mercure Calle 100, Atención al cliente on Oct 3, 2022
Estimada VivianaGracias por escogernos como su hotel en Bogotá. Para nosotros es gratificante saber que su estadía fue placentera en nuestro hotel. Esperamos su pronto regreso.CordialmenteVanessa V. Equipo Mercure Calle 100Atención al cliente

10/10 Excellent

Anees

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very attentive, Alfonso was very friendly and helpful, made sure everything I needed was taken care of, he went an extra mile, which made me feel very comfortable
Stayed 3 nights in Sep 2022
Response from Vanessa, Team Mercure Calle 100 Guest Service on Sep 16, 2022
Dear Anees, Thank you for your time to give us your comments about your experience during your stay at our hotel, for us, it is very important to know every detail about the facilities of our hotel and our services. Thank you for your comments, we are very happy, grateful and motivated, and we are waiting for the opportunity to once again provide to you, a new great experience.Cordially;Vanessa VergaraTeam Mercure Calle 100Guest Service

6/10 Okay

Helmin

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
The restaurant staff is not attentive.
Stayed 2 nights in Sep 2022
Response from Vanessa, Mercure Calle 100, Atención al cliente on Sep 12, 2022
Dear Mr Helmin;Thank you for your time to give us your comments about your experience during your stay at our hotel, for us, it is very important to know every detail about the facilities of our hotel and our services. Thank you for your comments, we are very happy, grateful and motivated, and we are waiting for the opportunity to once again provide to you, a new but a with a great experience.Cordially;Vanessa VergaraTeam Mercure Calle 100Guest Service

8/10 Good

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2022

10/10 Excellent

Carlos

Liked: Staff & service, amenities, property conditions & facilities
All details of this trip were excellent
Stayed 3 nights in Feb 2022
Response from Mercure Calle 100 Guest Service on Feb 23, 2022
Dear Mr. Carlos Thank you for your time to give us your comments about your experience during your stay at our hotel, for us, it is very important to know every detail about the facilities of our hotel and our services.

10/10 Excellent

Tania

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend
Stayed 1 night in Jan 2022
Response from Mercure Calle 100 Guest Service on Feb 1, 2022
Dear Tania Thank you for your time to give us your comments about your experience during your stay at our hotel, for us, it is very important to know every detail about the facilities of our hotel and our services.

10/10 Excellent

Tania Isabel

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It is a great option
Stayed 4 nights in Jan 2022
Response from Mercure Calle 100 Guest Service on Jan 27, 2022
Dear Guest Thank you for your comments, we are very happy, grateful and motivated, and we are waiting for the opportunity to once again provide to you, a new great experience.

10/10 Excellent

Henry, bayonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place
Stayed 5 nights in Nov 2021
Response from Mercure Calle 100 Guest Service on Dec 7, 2021
Thank you for your comments, we are very happy, grateful and motivated, and we are waiting for the opportunity to once again provide to you, a new great experience.

10/10 Excellent

Helber

Stayed 2 nights in Nov 2021

10/10 Excellent

Daniel

Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2021
Response from Equipo Mercure 100 on Jul 23, 2021
Gracias por escogernos como su hotel de preferencia en Bogotá. Para nosotros es gratificante saber que su estadía fue placentera en nuestro hotel. Esperamos su pronto regreso.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place
Stayed 8 nights in Jun 2021
Response from Equipo Mercure 100 on Jul 8, 2021
¡Dear Guest! Thank you for your time to give us your comments about your experience during your stay at our hotel, for us, it is very important to know every detail about the facilities of our hotel and our services.

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2021
Response from Equipo Mercure 100 on Jul 8, 2021
Estimado Huesped, Gracias por escogernos como su hotel de preferencia en Bogotá. Para nosotros es gratificante saber que su estadía fue placentera en nuestro hotel. Esperamos su pronto regreso.

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being staying at this hotel for the past 4 years. Very nice people and service. Victor, very good service.
Stayed 4 nights in Jun 2021
Response from Mercure Calle 100 Guest Service on Jun 18, 2021
Dear Guest! Thank you for your time to give us your comments about your experience during your stay at our hotel, for us, it is very important to know every detail about the facilities of our hotel and our services.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The place was really clean and the staff very helpful and nice.
Stayed 1 night in Mar 2021
Response from Equipo Mercure 100 on Apr 26, 2021
Dear Guest; Thank you for your comments, we are so happy, grateful and motivated, and we are waiting for the opportunity to once again provide to you, a new great experience. Cordially; Team Mercure Calle 100 Guest Service

8/10 Good

damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2021
Response from Equipo Mercure 100 on Apr 26, 2021
Estimado Sr. Damian; Gracias por escogernos como su hotel en Bogotá. Para nosotros es gratificante saber que su estadía fue placentera en nuestro hotel. Esperamos su pronto regreso. Cordialmente; Equipo Mercure Calle 100 Atención al cliente