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Reviews of GHL Hotel Tequendama Bogotá

3.5 out of 5
GHL Hotel Tequendama Bogotá
Carrera 10 No 26-21, Bogotá, Distrito Capital

Reviews

8.8

Excellent

Rating 10 - Excellent. 276 out of 462 reviews" "
Rating 8 - Good. 110 out of 462 reviews" "
Rating 6 - Okay. 38 out of 462 reviews" "
Rating 4 - Poor. 20 out of 462 reviews" "
Rating 2 - Terrible. 18 out of 462 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

RANDOLPH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel. It's convenient, safe, quiet, clean, great food, helpful staff, and spacious rooms. Not the most modern in rhe city, but I have nothing to complain about.
Stayed 2 nights in Apr 2024

10/10 Excellent

Yansel M. Aponte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for price. Staff is very attentive and go above and beyond to help.
Stayed 3 nights in Apr 2024

10/10 Excellent

Pedro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy people
Stayed 1 night in Apr 2024

10/10 Excellent

juliette

Travelled with family
Liked: Cleanliness, staff & service, amenities
What i liked about this property was that the staff and the hotel itself were very nice. What we didnt like was that the room was very dirty, like it was not used for a long time and no cleaning was made. What i didnt like either was that Expedia offer this hotel with a perk but the hotel itself inform us that it was not included in our package, so i was confused, but whatever!!
Stayed 3 nights in Apr 2024

10/10 Excellent

Yandeyra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent ✴️✴️✴️✴️✴️ Front desk are accommodating and always answered all of our questions. Room service is the best. ☕️ restaurants, hair salons, dunking donuts, local shops, drug stores, bars, ATMs, banks, all within the 1st floor/lobby. Super convenient.
Stayed 3 nights in Mar 2024
Response from General Manager on Apr 11, 2024
Dear Mrs YandeyraWarmest greetings from Hotel GHL Tequendama. Let us to thank you for raising your valuable comments about our services. For by so doing we can detect our opportunities for improvement and really know the experience of our guests. Hope that you continue choosing us at the future. Hernan DuranGeneral Manager

10/10 Excellent

Francisco Eduar Gamez

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 4 nights in Feb 2024
Response from General Manager on Apr 11, 2024
Dear Mr FranciscoWarmest greetings from Hotel GHL Tequendama. Let us to thank you for raising your valuable comments about our services. For by so doing we can detect our opportunities for improvement and really know the experience of our guests. Hope that you continue choosing us at the future. Hernan DuranGeneral Manager

10/10 Excellent

John, Sterling

Stayed 1 night in Feb 2024
Response from Gerente General on Apr 11, 2024
Respetado señor John. Le saludamos de GHL Hotel Tequendama. Gracias por el tiempo tomado para valorarnos y dejar sus apreciaciones que son tan importantes para nuestro mejoramiento constante como organización, revisaremos los puntos mencionados para mejorar considerablemente. Le esperamos en un futuro!Hernan DuranGerente General

10/10 Excellent

himanshu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Gerente General on Mar 11, 2024
Respetado señor himanshu. Nos alegra conocer tan amable valoración, esperamos continuar atendiendole como usted merece en un futuro cercano. Hernan DuranGerente General

10/10 Excellent

ROSA, Miami

Stayed 1 night in Feb 2024
Response from Gerente General on Apr 11, 2024
Respetada señora Rosa. Le saludamos de GHL Hotel Tequendama. Gracias por el tiempo tomado para valorarnos y dejar sus apreciaciones que son tan importantes para nuestro mejoramiento constante como organización, revisaremos los puntos mencionados para mejorar considerablemente. Le esperamos en un futuro!Hernan DuranGerente General

6/10 Okay

Emiro

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Gerente General on Mar 11, 2024
Apreciado señor Emiro. Le saludamos de GHL Hotel Tequendama. Gracias por los minutos invertidos en calificarnos. Esperamos contar con su presencia más adelante. Hernan DuranGerente General

8/10 Good

Douglas, Campbell River

Travelled with partner
Liked: Cleanliness, staff & service
Staff service. Close to downtown. Pool was closed. Cracked sink in bathroom. Small bathroom.
Stayed 4 nights in Jan 2024
Response from General Manager on Feb 8, 2024
Dear Mr DouglasWe would like to thank you for your comment. We will take careful note of your feedback and we will take corrective actions to improve these issues.Best regards.Hernan DuranGeneral Manager

10/10 Excellent

Rolando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Property... Going back to Colombia on March and I will stay here again..
Stayed 2 nights in Jan 2024
Response from General Manager on Feb 8, 2024
Dear Mr RolandoWe would like to thank you for your comment. We will take careful note of your feedback and we will take corrective actions to improve these issues.Best regards.Hernan DuranGeneral Manager

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, affordable and clean. Staff was very helpful. I will go back.
Stayed 1 night in Jan 2024
Response from General Manager on Feb 7, 2024
Dear Mrs HeidiWe would like to thank you for your comment. We will take careful note of your feedback and we will take corrective actions to improve these issues.Best regards.Hernan DuranGeneral Manager

10/10 Excellent

Juan G.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Jan 2024
Response from General Manager on Feb 7, 2024
Dear Mr Juan G.We would like to thank you for your comment. We will take careful note of your feedback and we will take corrective actions to improve these issues.Best regards.Hernan DuranGeneral Manager

8/10 Good

Luis

Stayed 1 night in Jan 2024
Response from Gerente General on Feb 7, 2024
Apreciado señor Luis. Le saludamos de GHL Hotel Tequendama. Gracias por los minutos invertidos en calificarnos. Esperamos contar con su presencia más adelante. Hernan DuranGerente General

10/10 Excellent

Josue Fabian

Stayed 1 night in Jan 2024
Response from Gerente General on Feb 7, 2024
Respetado señor Josue, le saludamos de parte de GHL Hotel Tequendama. Muchas gracias por el tiempo tomado para dejar sus amables apreciaciones. Hacen que nos motivemos a continuar por el camino a la excelencia. Esperamos poder atenderle de regreso en esta su casa.Hernan DuranGerente General

8/10 Good

Eldar

Liked: Staff & service, property conditions & facilities
Response from Gerente General on Mar 11, 2024
Respetado señor Eldar, gracias por su valoración hacia el hotel, sus apreciaciones nos producen satisfacción. Esperamos verle pronto. Hernan DuranGerente General

8/10 Good

Albert, Van Nuys

Liked: Cleanliness, staff & service
It is an older hotel with character and history but will lack the atmosphere of a newer modern room. There are places to eat within walking distance but beware of your surroundings when you are out and about. It is not in a nice part of Bogota.
Stayed 1 night in Jan 2024
Response from General Manager on Feb 7, 2024
Dear Mr Albert.We would like to thank you for your comment. We will take careful note of your feedback and we will take corrective actions to improve these issues.Best regards.Hernan DuranGeneral Manager

6/10 Okay

Roderick

Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Gerente General on Feb 7, 2024
Apreciado señor Roderick. Le saludamos de GHL Hotel Tequendama. Gracias por los minutos invertidos en calificarnos. Esperamos contar con su presencia más adelante. Hernan DuranGerente General

10/10 Excellent

Byron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service was unique, the best.i would recommend friends and family.
Stayed 3 nights in Dec 2023
Response from General Manager on Jan 16, 2024
Dear Mr ByronWe would like to thank you for your comment. We will take careful note of your feedback and we will take corrective actions to improve these issues.Best regards.Hernan DuranGeneral Manager

4/10 Poor

Anthony

Liked: Cleanliness
Disliked: Room comfort
Stayed 3 nights in Dec 2023
Response from Gerente General on Jan 16, 2024
Respetado señor Anthony, le saludamos de parte de GHL Hotel Tequendama. Muchas gracias por el tiempo tomado para dejar sus amables apreciaciones. Hacen que nos motivemos a continuar por el camino a la excelencia. Esperamos poder atenderle de regreso en esta su casa.Hernan DuranGerente General

6/10 Okay

milton, Fort Lee

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 6 nights in Dec 2023
Response from Gerente General on Jan 16, 2024
Estimado señor Milton, le saludamos desde GHL Hotel Tequendama. Le damos las gracias por los minutos invertidos en plasmar su opinión con respecto al servicio prestado en nuestro hotel. Sus apreciaciones y comentarios nos motivan a continuar por el mejoramiento constante en nuestra organización, por eso esperamos contar con usted más adelante. Cordial saludo,Hernan DuranGerente General

10/10 Excellent

Hong On

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything is good
Stayed 2 nights in Nov 2023
Response from General Manager on Jan 16, 2024
Dear Mr Hong OnWe would like to thank you for your comment. We will take careful note of your feedback and we will take corrective actions to improve these issues.Best regards.Hernan DuranGeneral Manager

4/10 Poor

Gaston W

Liked: Cleanliness
Only the location is good !!
Stayed 2 nights in Nov 2023
Response from General Manager on Jan 16, 2024
Dear Mr Gaston WWe would like to thank you for your comment. We will take careful note of your feedback and we will take corrective actions to improve these issues.Best regards.Hernan DuranGeneral Manager

10/10 Excellent

mangirdas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel
Stayed 2 nights in Nov 2023
Response from General Manager on Dec 1, 2023
Dear Mrs mangirdasWe are very grateful to receive your comments as positive as we commented during your stay! your comments will make us to improve our service every day. Thanks again for your visit and we would love to have you home soon. Hernan DuranGeneral Manager

10/10 Excellent

Vasily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Gerente General on Dec 1, 2023
Respetada señora Vasily, nos complace saludarle por este medio y agradecerle inmensamente su comentario y su generosa valoración, esperamos encantados nos visite de regreso!Hernan DuranGerente General

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Great classic hotel. Loved the gym dining and the staff were wonderful.
Stayed 3 nights in Nov 2023
Response from General Manager on Dec 1, 2023
Dear Mr.RobertWe are very grateful to receive your comments as positive as we commented during your stay! your comments will make us to improve our service every day. Thanks again for your visit and we would love to have you home soon. Hernan DuranGeneral Manager

4/10 Poor

John

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff is very nice and helpful, but the place has been neglected, I will rate it 2 starts hotel. A lot things need update and change, the floor carpet for example. It needs also a ritual to remove the bad energy collected overtime.
Stayed 1 night in Nov 2023
Response from General Manager on Dec 1, 2023
Dear Mr John.We would like to thank you for your comment. We will take careful note of your feedback and we will take corrective actions to improve these issues.Best regards.Hernan DuranGeneral Manager

2/10 Terrible

luisa

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The staff desk and transportation no good.
Stayed 2 nights in Oct 2023
Response from General Manager on Dec 1, 2023
Dear Mrs LuisaWe would like to thank you for your comment. We will take careful note of your feedback and we will take corrective actions to improve these issues.Best regards.Hernan DuranDear Mr Armando.We would like to thank you for your comment. We will take careful note of your feedback and we will take corrective actions to improve these issues.Best regards.Hernan DuranGeneral Manager

2/10 Terrible

luisa

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The pool, jacuzzi, sauna etc is closed. the employees no nice the service shuttler very expens, the hotel seid one price and conductor said other price es better take taxi.
Stayed 1 night in Oct 2023
Response from General Manager on Dec 1, 2023
Dear Mrs LuisaWe would like to thank you for your comment. We will take careful note of your feedback and we will take corrective actions to improve these issues.Best regards.Hernan DuranGeneral Manager

10/10 Excellent

Luis, Tampa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 4 nights in Oct 2023
Response from Gerente General on Nov 2, 2023
Apreciado señor Luis. Le saludamos de GHL Hotel Tequendama. Gracias por los minutos invertidos en calificarnos. Esperamos contar con su presencia más adelante. Hernan DuranGerente General

10/10 Excellent

Hernando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to museums, parks and downtown area of the city
Stayed 3 nights in Oct 2023
Response from General Manager on Nov 2, 2023
Dear Mr HernandoWarmest greetings from Hotel GHL Tequendama. Let us to thank you for raising your valuable comments about our services. For by so doing we can detect our opportunities for improvement and really know the experience of our guests. Hope that you continue choosing us at the future. Respectfully,Hernan DuranGeneral Manager

6/10 Okay

luisa

Travelled with family
Disliked: Staff & service
The personal work in reception no have experience with people international. No liked. No pool in services No jacuzzi in service
Stayed 3 nights in Oct 2023
Response from General Manager on Nov 2, 2023
Dear Mrs Luisa.We would like to thank you for your comment. We will take careful note of your feedback and we will take corrective actions to improve these issues.Best regards.Hernan DuranGeneral Manager

10/10 Excellent

Raul

Liked: Amenities, property conditions & facilities
Property needs a few updates in the rooms but it is understandable as it is an older and historic building
Stayed 2 nights in Oct 2023
Response from General Manager on Nov 2, 2023
Dear Mr RaulWarmest greetings from Hotel GHL Tequendama. Let us to thank you for raising your valuable comments about our services. For by so doing we can detect our opportunities for improvement and really know the experience of our guests. Hope that you continue Hernan DuranGeneral Manager

10/10 Excellent

BARIS

Liked: Cleanliness, staff & service, property conditions & facilities
Very historic, old fashioned hotel. Airport shuttle is great service. You need to contact hotel before the trip about hours. All crew so polite and helpful. Restaurant was perfect. Room and view are great. Only small minibar would be nice for basic needs, like snacks and drinks etc. Overall great experience.
Stayed 3 nights in Oct 2023
Response from General Manager on Nov 2, 2023
Dear Mr BarisWarmest greetings from Hotel GHL Tequendama. Let us to thank you for raising your valuable comments about our services. For by so doing we can detect our opportunities for improvement and really know the experience of our guests. Hope that you continue choosing us at the future. Respectfully,Hernan DuranGeneral Manager

8/10 Good

richard

Business traveller
Liked: Cleanliness, staff & service
Good value seems like a decent location
Stayed 1 night in Sep 2023
Response from General Manager on Nov 2, 2023
Dear Mr RichardWarmest greetings from Hotel GHL Tequendama. Let us to thank you for raising your valuable comments about our services. For by so doing we can detect our opportunities for improvement and really know the experience of our guests. Hope that you continue choosing us at the future. Respectfully,Hernan DuranGeneral Manager

10/10 Excellent

chao ying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is superb. Location is excellent. Stuff very kind and helpful.
Stayed 2 nights in Sep 2023
Response from General Manager on Oct 28, 2023
Dear Mr ChaoWe would like to thank you for your comment. We will take careful note of your feedback and we will take corrective actions to improve these issues.Best regards.Hernan DuranGeneral Manager

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and people was extremely nice and went out of the way to help me.. Breakfast was good.. Most places are walkable.. But the taxi service outside main door well go with ya and wait on ya wherever you want to go.. For a price of course.. Its an older hotel.. So there is show of age.. Far as i am concerned it was perfect for the price.. And i would definitely go back there..
Stayed 4 nights in Sep 2023
Response from General Manager on Oct 28, 2023
Dear Mr DanielWe would like to thank you for your comment. We will take careful note of your feedback and we will take corrective actions to improve these issues.Best regards.Hernan DuranGeneral Manager

4/10 Poor

sonia Michelle

Stayed 4 nights in Sep 2023
Response from Gerente General on Oct 28, 2023
Respetada señora Sonia, le saludamos de parte de GHL Hotel Tequendama. Muchas gracias por el tiempo tomado para dejar sus amables apreciaciones. Hacen que nos motivemos a continuar por el camino a la excelencia. Esperamos poder atenderle de regreso en esta su casa.Hernan DuranGerente General

6/10 Okay

Lesia

Travelled with partner
Liked: Cleanliness, staff & service
I expected for the price and the prestige of this hotel for everything to be outstanding . Our first room had furniture missing and dust so thick I could and did right my name in it . The food at the restaurant was cold and sub par . We will not be coming back. The shower had cold water the entire stay. I was so dissatisfied and disappointed.
Stayed 3 nights in Sep 2023
Response from General Manager on Sep 26, 2023
Dear Mrs LesiaWe would like to thank you for your comment. We will take careful note of your feedback and we will take corrective actions to improve these issues.Best regards.Hernan DuranGeneral Manager

8/10 Good

Margarita, CHICAGO

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Gerente General on Sep 26, 2023
Respetada señora Margarita, nos complace saludarle por este medio y agradecerle inmensamente su comentario y su generosa valoración, esperamos encantados nos visite de regreso!Hernan DuranGerente General

8/10 Good

Alvaro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the History of the Hotel. The staff is friendly and Courteous. The thing I didn't like is the rooms we stayed need little things repaired and those things should be reported by the cleaning crew to the maintenance department.
Stayed 1 night in Aug 2023
Response from General Manager on Sep 26, 2023
Dear Mr Alvaro.We would like to thank you for your comment. We will take careful note of your feedback and we will take corrective actions to improve these issues.Best regards.Hernan DuranGeneral Manager

8/10 Good

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. They need to be more specific on how to achieve the free shuttle from the airport. When I tried to contact the hotel, I got no response.
Stayed 1 night in Aug 2023
Response from General Manager on Sep 2, 2023
Dear Mr GregoryWarm greeting from GHL Tequendama Hotel. We would like to thank you for your comments. We will take careful note of your feedback and we will take corrective actions to improve these issues. The hope soon to welcome you.Looking forward.Hernan DuranGeneral Manager

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Gerente General on Sep 2, 2023
Estimado señor Álvaro. Muchas gracias por el tiempo tomado para dejar sus apreciaciones sobre nuestro servicio. Esperamos contar con usted más adelante. Hernan DuranGerente General

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A luxury hotel with excellent breakfast
I was very comfortable and felt very secure in this hotel. The food was excellent and great central location. Just 15 minutes by taxi from Airport ( approx $10 )
Stayed 4 nights in Aug 2023
Response from General Manager on Sep 2, 2023
Dear Mr John. We are very grateful to receive your comments leaved during your stay! Thanks for your visit and we would love to have you home soon. Sincerely, Hernan DuranGeneral Manager

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Aug 2023
Response from General Manager on Sep 2, 2023
Dear Mr Marvin. We are very grateful to receive your comments leaved during your stay! Thanks for your visit and we would love to have you home soon. Sincerely, Hernan DuranGeneral Manager

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We very much enjoyed our stay at the Tequendama. Upon check-in I was digging o find our passports as I had hurriedly packed and could not remember which case I had put them in. The staff was so nice as I dug thru our suitcases. I did find them (of course)! We were allowed an early check in, our room was a beautiful corner room on the 11th floor, and everything was lovely! The staff was so nice, the morning breakfasts were fabulous! I highly recommend this wonderful hotel :-) My husband got a lovely hair cut and shave on site, the small shops were nice, I could go on and on.. Stay here - you won't regret it!
Stayed 6 nights in Jul 2023
Response from General Manager on Aug 3, 2023
Dear Mrs Jane. We are very grateful to receive your comments leaved during your stay! Thanks for your visit and we would love to have you home soon. Sincerely, Hernan DuranGeneral Manager

2/10 Terrible

Yajaira

Travelled with family, Travelled with family and small children
Liked: Amenities
smoke property
Stayed 3 nights in Jul 2023
Response from General Manager on Aug 3, 2023
Dear Mrs YajairaWe are very grateful to receive your comments as positive as we commented during your stay! your comments will make us to improve our service every day. Thanks again for your visit and we would love to have you home soon. Cordially, Hernan DuranGeneral Manager

8/10 Good

Diana

Travelled with family
Tv didn’t work
Stayed 2 nights in Jul 2023
Response from General Manager on Aug 3, 2023
Dear Mrs DianaWe are very grateful to receive your comments as positive as we commented during your stay! your comments will make us to improve our service every day. Thanks again for your visit and we would love to have you home soon. Cordially, Hernan DuranGeneral Manager

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt like we were back in time at this lovely property celebrating its 70th anniversary. Breakfast was included and was expansive. The indoor pool was actually a hot tub and the “hot tub” was cooler. Staff super accommodating (we arrived early and they kindly arranged to get us in our room very early plus they provided a rollaway bed). The neighborhood was great for walking to restaurants, the Museo Nacional, churches, Plaza de Toros, Ciclovía and markets on Sunday, and the observation deck at the Colpatria building. We enjoyed our stay!
Stayed 3 nights in Jul 2023
Response from General Manager on Aug 3, 2023
Dear Mrs Patricia. Warmest greetings from Hotel GHL Tequendama. We appreciate the time it took to leave your comments, for by so doing we can detect our opportunities for improvement and really know the experience of our guests. Thank you very much for your comments.Cordially, Hernan DuranGeneral Manager