Interior

Reviews of Aloft Bogota Airport

3.5 out of 5
Aloft Bogota Airport
Avenida Calle 26 #92-32, Bogotá, Distrito Capital

Reviews

9.0

Wonderful

Rating 10 - Excellent. 641 out of 1001 reviews" "
Rating 8 - Good. 255 out of 1001 reviews" "
Rating 6 - Okay. 61 out of 1001 reviews" "
Rating 4 - Poor. 20 out of 1001 reviews" "
Rating 2 - Terrible. 24 out of 1001 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice
Stayed 1 night in Apr 2024
Response from Michele on Apr 19, 2024
Dear MicheleThank you so much for this review! comments and ratings like yours, fill us with enthusiasm and encourage us to keep working doing the best every day,We will delighted to share incredible moments with you again,Hope to see you soon, remember you are always welcome. Sincerely,Juliana Yaima AristizabalGuest Service SupervisorAloft Bogota Airport

10/10 Excellent

Roberto, Carolina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is close to the airport.
Stayed 1 night in Apr 2024
Response from Roberto on Apr 13, 2024
Dear Mr. RobertoThank you so much for this review! comments and ratings like yours, fill us with enthusiasm and encourage us to keep working doing the best every day,We will delighted to share incredible moments with you again,Hope to see you soon, remember you are always welcome. Sincerely,Juliana Yaima AristizabalGuest Service SupervisorAloft Bogota Airport

10/10 Excellent

Mauricio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel tiene un ambiente muy agradable que te motiva a disfrutar de sus instalaciones. El personal de recepción y restaurante fueron muy amables. La habitación cómoda y agradable, con las amenidades necesarias para hacer agradable la estadía. La zona es tranquila y segura y con facilidad de acceso al transporte público
Response from Mauricio on Apr 11, 2024
Dear Mr. LozanoThank you so much for this review! comments and ratings like yours, fill us with enthusiasm and encourage us to keep working doing the best every day,We will delighted to share incredible moments with you again,Hope to see you soon, remember you are always welcome.Sincerely,Juliana Yaima AristizabalGuest Service SupervisorAloft Bogota Airport

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the stayed at Aloft. Restaurant service incredibly slow. The lady at the front desk who seemed to be the manager was rude and every time we had a question was never able to answer, we asked the shuttle driver to put our luggage in the car and she called him in and yelled at the poor guy for doing so 5 min before the time. I felt terrible for the way she addressed the issue in front of everyone.
Stayed 4 nights in Jan 2024
Response from Diana on Mar 19, 2024
Dear Ms. DianaThank you for taking the time to share you experience about you recent stay at our hotel, we sincerely appreciate your fedback and your score, we would like to offer our most sincere apology for all inconveniences that showed up in your room, and of course those particular situation will be reviewed with the heads of each of the areas involved.we know that every detail should be reviewed with the purpose that our guests can enjoy and have a good rest and we regret that this has not happened this time.This is definitely not how we want any of our guests to leave from our hotel. We continue working with all our dedication to improve the experience of each of our guests.I sincerely hope that your future travels to Bogotá will continue to include the Aloft Bogotá Airport hotel, so that we will have the opportunity to create a better experience in your next stay.Sincerely,Juliana Yaima AristizabalGuest Service SupervisorAloft Bogota Airport

8/10 Good

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant food needs improvement.
Stayed 3 nights in Mar 2024
Response from Alejandro on Mar 19, 2024
Dear Mr. Alejandro Thank you for taking the time to share you experience about you recent stay at our hotel, we sincerely appreciate your fedback and your score, we would like to offer our most sincere apology for all inconveniences that showed up in your room, and of course those particular situation will be reviewed with the heads of each of the areas involved.we know that every detail should be reviewed with the purpose that our guests can enjoy and have a good rest and we regret that this has not happened this time.This is definitely not how we want any of our guests to leave from our hotel.We continue working with all our dedication to improve the experience of each of our guests.I sincerely hope that your future travels to Bogotá will continue to include the Aloft Bogotá Airport hotel, so that we will have the opportunity to create a better experience in your next stay.Sincerely,Juliana Yaima AristizabalGuest Service SupervisorAloft Bogota Airport

6/10 Okay

Alejandro

Travelled with partner
Disliked: Cleanliness
In general it was a decent stay except for the fact my room was not clean. I found stains, hairs and dust. Breakfast was good.
Stayed 1 night in Mar 2024
Response from Alejandro on Mar 18, 2024
Dear Mr. AlejandroThank you for taking the time to share you experience about you recent stay at our hotel, we sincerely appreciate your fedback and your score, we would like to offer our most sincere apology for all inconveniences that showed up in your room, and of course those particular situation will be reviewed with the heads of each of the areas involved.we know that every detail should be reviewed with the purpose that our guests can enjoy and have a good rest and we regret that this has not happened this time.This is definitely not how we want any of our guests to leave from our hotel.We continue working with all our dedication to improve the experience of each of our guests.I sincerely hope that your future travels to Bogotá will continue to include the Aloft Bogotá Airport hotel, so that we will have the opportunity to create a better experience in your next stay.Sincerely,Juliana Yaima AristizabalGuest Service SupervisorAloft Bogota Airport

6/10 Okay

Lizeth

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Location close to the airport. No hot water! We could not enjoy showering because the water was cold.
Stayed 1 night in Mar 2024
Response from Lizeth on Mar 15, 2024
Dear Ms. LizethThank you for taking the time to share you experience about you recent stay at our hotel, we sincerely appreciate your fedback and your score, we would like to offer our most sincere apology for all inconveniences that showed up in your room, and of course those particular situation will be reviewed with the heads of each of the areas involved. We know that every detail should be reviewed with the purpose that our guests can enjoy and have a good rest and we regret that this has not happened this time.This is definitely not how we want any of our guests to leave from our hotel.We continue working with all our dedication to improve the experience of each of our guests.I sincerely hope that your future travels to Bogotá will continue to include the Aloft Bogotá Airport hotel, so that we will have the opportunity to create a better experience in your next stay.Sincerely,Juliana Yaima AristizabalGuest Service SupervisorAloft Bogota Airport

2/10 Terrible

diego, BEVERLY HILLS

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Diego on Mar 13, 2024
Apreciado Sr. DiegoMil gracias por tomarse el tiempo de compartir su experiencia en nuestro hotel, para nosotros es de gran valor su retroalimentación, y queremos ofrecer nuestras sentidas disculpas por las molestias que se presentaron en su estadíaDefinitivamente esta no es la percepción que queremos que nuestros huéspedes se lleven de nuestro hotel.Continuamos trabajando con la mayor dedicación para mejorar la experiencia en su próxima visita.Esperamos que su próximo paso por Bogotá, nos siga incluyendo en su itinerario y así poder brindar el trato que usted merece. Atentamente,Juliana Yaima AristizabalSupervisora de Servicio al HuespedAloft Bogota Airport

4/10 Poor

Elizabeth

Travelled with partner
Liked: Cleanliness
Aloft is pretty consistent in appearance and service world wide. Pros: quiet room with comfortable beds, good breakfast, decent location with shops and cafes nearby. Cons: NO hot water!! Inconsistent room service, and room with zero ventilation (windows don’t open and no a/c made it stifling in the room, but we were told this was because they were eco-friendly…)
Stayed 2 nights in Mar 2024
Response from Elizabeth on Mar 11, 2024
Dear Ms. ElizabethThank you for taking the time to share you experience about you recent stay at our hotel, we sincerely appreciate your fedback and your score, we would like to offer our most sincere apology for all inconveniences that showed up in your room, and of course those particular situation will be reviewed with the heads of each of the areas involved.We know that every detail should be reviewed with the purpose that our guests can enjoy and have a good rest and we regret that this has not happened this time.This is definitely not how we want any of our guests to leave from our hotel.We continue working with all our dedication to improve the experience of each of our guests.I sincerely hope that your future travels to Bogotá will continue to include the Aloft Bogotá Airport hotel, so that we will have the opportunity to create a better experience in your next stay.Sincerely,Juliana Yaima AristizabalGuest Service SupervisorAloft Bogota Airport

8/10 Good

Bud

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Everything was fantastic
Stayed 6 nights in Mar 2024
Response from Bud on Mar 11, 2024
Dear BudThank you so much for this review! comments and ratings like yours, fill us with enthusiasm and encourage us to keep working doing the best every day,We will delighted to share incredible moments with you again,Hope to see you soon, remember you are always welcome. Sincerely,Juliana Yaima AristizabalGuest Service SupervisorAloft Bogota Airport

10/10 Excellent

Emin Ercument

Stayed 1 night in Mar 2024
Response from Emin Ercument on Mar 9, 2024
Apreciado Sr. EminMil gracias por tomarse el tiempo de compartir su experiencia en nuestro hotel, su calificación y buenas apreciaciones nos llenan de entusiasmo para continuar mejorando, y desde luego nos encantaría recibir de su parte cualquier sugerencia o recomendación que desde su punto de vista nos ayude para enriquecer la experiencia huéspedes tan especiales como usted.Recuerde que siempre es bienvenido. Atentamente,Juliana Yaima AristizabalSupervisora de Servicio al HuespedAloft Bogota Airport

10/10 Excellent

Constanza, kissimmee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to have a free airport shuttle. Wonderful breakfast Friendly staff Near a mall (2 blocks away)
Stayed 1 night in Feb 2024
Response from Constanza on Mar 6, 2024
Apreciada Sra ConstanzaMil gracias por tomarse el tiempo de compartir su experiencia en nuestro hotel, su calificación y buenas apreciaciones nos llenan de entusiasmo para continuar mejorando, y desde luego nos encantaría recibir de su parte cualquier sugerencia o recomendación que desde su punto de vista nos ayude para enriquecer la experiencia huéspedes tan especiales como usted.Recuerde que siempre es bienvenida. Atentamente,Juliana Yaima AristizabalSupervisora de Servicio al HuespedAloft Bogota Airport

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
It's Awsome!
Stayed 1 night in Feb 2024
Response from Helen on Feb 27, 2024
Dear Ms. HelenThank you so much for this review! comments and ratings like yours, fill us with enthusiasm and encourage us to keep working doing the best every day,We will delighted to share incredible moments with you again,Hope to see you soon, remember you are always welcome. Sincerely,Juliana Yaima AristizabalGuest Service SupervisorAloft Bogota Airport

10/10 Excellent

Maria, Wichita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and close to airport with shuttle !
Stayed 1 night in Feb 2024
Response from Maria on Feb 26, 2024
Dear Ms Mario Thank you so much for this review! comments and ratings like yours, fill us with enthusiasm and encourage us to keep working doing the best every day,We will delighted to share incredible moments with you again,Hope to see you soon, remember you are always welcome. Sincerely,Juliana Yaima AristizabalGuest Service SupervisorAloft Bogota Airport

8/10 Good

Jose Antonio, Flowery Branch

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's clean and convenient. I wish their bar and food service was open for longer.
Stayed 2 nights in Feb 2024
Response from Jose Antonio on Feb 26, 2024
Dear Mr Jose AntonioThank you so much for this review! comments and ratings like yours, fill us with enthusiasm and encourage us to keep working doing the best every day,We will delighted to share incredible moments with you again,Hope to see you soon, remember you are always welcome. Sincerely,Juliana Yaima AristizabalGuest Service SupervisorAloft Bogota Airport

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Design
Stayed 1 night in Feb 2024
Response from Stephen on Feb 22, 2024
Dear Mr StephenThank you so much for this review! comments and ratings like yours, fill us with enthusiasm and encourage us to keep working doing the best every day,We will delighted to share incredible moments with you again,Hope to see you soon, remember you are always welcome. Sincerely,Juliana Yaima AristizabalGuest Service SupervisorAloft Bogota Airport

8/10 Good

Noel, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle service only works every hour from 5 to 11:00 pm The bed mattress are very hard
Stayed 1 night in Feb 2024
Response from Noel on Feb 20, 2024
Dear Mr Noel Thank you for taking the time to share you experience about you recent stay at our hotel, we sincerely appreciate your fedback and your score, we would like to offer our most sincere apology for all inconveniences that showed up in your room, and of course those particular situation will be reviewed with the heads of each of the areas involved.We know that every detail should be reviewed with the purpose that our guests can enjoy and have a good rest and we regret that this has not happened this time.This is definitely not how we want any of our guests to leave from our hotel. We continue working with all our dedication to improve the experience of each of our guests.I sincerely hope that your future travels to Bogotá will continue to include the Aloft Bogotá Airport hotel, so that we will have the opportunity to create a better experience in your next stay.Sincerely,Juliana Yaima AristizabalGuest Service SupervisorAloft Bogota Airport

8/10 Good

Elizabeth

Stayed 1 night in Feb 2024
Response from Elizabeth on Mar 22, 2024
Apreciada Sra. ElizabethMil gracias por tomarse el tiempo de compartir su experiencia en nuestro hotel, su calificación nos llenan de entusiasmo para continuar mejorando, y desde luego nos encantaría recibir de su parte cualquier sugerencia o recomendación que desde su punto de vista nos ayude para enriquecer la experiencia huéspedes tan especiales como usted.Recuerde que siempre es bienvenida Atentamente,Juliana Yaima AristizabalSupervisora de Servicio al HuespedAloft Bogota Airport

4/10 Poor

Roshan

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
No A/C in the rooms, which is not advertised anywhere. Unfortunately, it was quite warm and uncomfortable over night and during the day with the sun heating the room. Everything else about the property was great, especially the staff.
Stayed 4 nights in Jan 2024
Response from Roshan on Feb 14, 2024
Dear RoshanOn behalf of the entire team at Hotel Aloft Bogota Airport, I would like to express our most sincere apologies for the lack of air conditioning during your stay at our hotel. We understand how important it is to have essential amenities, and we deeply regret that we have not met your expectations in this regard.We value our guests and their satisfaction is our top priority. We hope to have the opportunity to welcome you again in the future and show you that we can provide you with a much more pleasant experience.Thank you for your understanding and patience.Sincerely,Juliana Yaima AristizabalGuest Service SupervisorAloft Bogota Airport

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s guaranteed you’ll have a good stay. The property is in very good conditions in general. Service of all staff is great, specially the restaurant and transfer to airport. I would only point out that the bathroom downstairs in the lobby, could’ve been a bit cleaner.
Stayed 1 night in Feb 2024
Response from Adriana on Feb 13, 2024
Dear Ms AdrianaThank you so much for this review! comments and ratings like yours, fill us with enthusiasm and encourage us to keep working doing the best every day,We will delighted to share incredible moments with you again,Hope to see you soon, remember you are always welcome. Sincerely,Juliana Yaima AristizabalGuest Service SupervisorAloft Bogota Airport

6/10 Okay

Miguel, Calgary

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel didn’t have Air Conditioning to be eco friendly, they brought up a fan that was falling apart, food was good, but the bed was a slate of titanium, awful sleep
Stayed 1 night in Feb 2024
Response from Miguel on Feb 13, 2024
Dear Mr Miguel Thank you for taking the time to share you experience about you recent stay at our hotel, we sincerely appreciate your fedback and your score, we would like to offer our most sincere apology for all inconveniences that showed up in your room, and of course those particular situation will be reviewed with the heads of each of the areas involved.we know that every detail should be reviewed with the purpose that our guests can enjoy and have a good rest and we regret that this has not happened this time.This is definitely not how we want any of our guests to leave from our hotel. We continue working with all our dedication to improve the experience of each of our guests.I sincerely hope that your future travels to Bogotá will continue to include the Aloft Bogotá Airport hotel, so that we will have the opportunity to create a better experience in your next stay.Sincerely,Juliana Yaima AristizabalGuest Service SupervisorAloft Bogota Airport

10/10 Excellent

Noel, Miami

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Noel on Feb 12, 2024
Apreciado Sr NoelMil gracias por tomarse el tiempo de compartir su experiencia en nuestro hotel, su calificación y buenas apreciaciones nos llenan de entusiasmo para continuar mejorando, y desde luego nos encantaría recibir de su parte cualquier sugerencia o recomendación que desde su punto de vista nos ayude para enriquecer la experiencia huéspedes tan especiales como usted.Recuerde que siempre es bienvenido. Atentamente,Juliana Yaima AristizabalSupervisora de Servicio al HuespedAloft Bogota Airport

6/10 Okay

Lorena

Stayed 1 night in Feb 2024
Response from Lorena on Mar 22, 2024
Apreciada Sra. LorenaMil gracias por tomarse el tiempo de compartir su experiencia en nuestro hotel, para nosotros es de gran valor su retroalimentación, y queremos ofrecer nuestras sentidas disculpas por las molestias que se presentaron en su estadía, por supuesto estas situaciones particulares serán revisadas directamente con los jefes de las áreas involucradas.Definitivamente esta no es la percepción que queremos que nuestros huéspedes se lleven de nuestro hotel.Continuamos trabajando con la mayor dedicación para mejorar la experiencia en su próxima visita.Esperamos que su próximo paso por Bogotá, nos siga incluyendo en su itinerario y así poder brindar el trato que usted merece. Atentamente,Juliana Yaima AristizabalSupervisora de Servicio al HuespedAloft Bogota Airport

10/10 Excellent

Gonzalo

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Gonzalo on Feb 5, 2024
Apreciado Sr GonzaloMil gracias por tomarse el tiempo de compartir su experiencia en nuestro hotel, su calificación y buenas apreciaciones nos llenan de entusiasmo para continuar mejorando, y desde luego nos encantaría recibir de su parte cualquier sugerencia o recomendación que desde su punto de vista nos ayude para enriquecer la experiencia huéspedes tan especiales como usted.Recuerde que siempre es bienvenido. Atentamente,Juliana Yaima AristizabalSupervisora de Servicio al HuespedAloft Bogota Airport

6/10 Okay

Maria, Alexandria

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
The hotel is nice and very well located. Beds are terribly hard.
Stayed 1 night in Jan 2024
Response from Maria on Feb 1, 2024
Dear Ms Maria Thank you for taking the time to share you experience about you recent stay at our hotel, we sincerely appreciate your fedback and your score, we would like to offer our most sincere apology for all inconveniences that showed up in your room, and of course those particular situation will be reviewed with the heads of each of the areas involved.we know that every detail should be reviewed with the purpose that our guests can enjoy and have a good rest and we regret that this has not happened this time.This is definitely not how we want any of our guests to leave from our hotel.We continue working with all our dedication to improve the experience of each of our guests.I sincerely hope that your future travels to Bogotá will continue to include the Aloft Bogotá Airport hotel, so that we will have the opportunity to create a better experience in your next stay.Sincerely,Juliana Yaima AristizabalGuest Service SupervisorAloft Bogota Airport

4/10 Poor

Marco

Stayed 3 nights in Jan 2024
Response from Marco on Mar 22, 2024
Apreciado Sr. MarcoMil gracias por tomarse el tiempo de compartir su experiencia en nuestro hotel, para nosotros es de gran valor su retroalimentación.Continuamos trabajando con la mayor dedicación para mejorar la experiencia en su próxima visita.Esperamos que su próximo paso por Bogotá, nos siga incluyendo en su itinerario y así poder brindar el trato que usted merece. Atentamente,Juliana Yaima AristizabalSupervisora de Servicio al HuespedAloft Bogota Airport

6/10 Okay

Mansur, Reunion

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AIRCO did not work properly
Stayed 1 night in Jan 2024
Response from Mansur on Jan 29, 2024
Dear MansurOn behalf of the entire team at Hotel Aloft Bogota Airport, I would like to express our most sincere apologies for the lack of air conditioning during your stay at our hotel. We understand how important it is to have essential amenities, and we deeply regret that we have not met your expectations in this regard.We value our guests and their satisfaction is our top priority. We hope to have the opportunity to welcome you again in the future and show you that we can provide you with a much more pleasant experience.Thank you for your understanding and patience.Sincerely,Juliana Yaima AristizabalGuest Service SupervisorAloft Bogota Airport

10/10 Excellent

Michael, Lynnwood

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendl and Accommodating to early check in request. Close to airport with shuttle service. My new go to hotel for single night before heading to airport in Bogota.
Stayed 1 night in Jan 2024
Response from Michael on Jan 16, 2024
Apreciado Sr Michael Mil gracias por tomarse el tiempo de compartir su experiencia en nuestro hotel, su calificación y buenas apreciaciones nos llenan de entusiasmo para continuar mejorando, y desde luego nos encantaría recibir de su parte cualquier sugerencia o recomendación que desde su punto de vista nos ayude para enriquecer la experiencia huéspedes tan especiales como usted.Recuerde que siempre es bienvenido. Atentamente,Juliana Yaima AristizabalSupervisora de Servicio al HuespedAloft Bogota Airport

10/10 Excellent

Ruth

Stayed 1 night in Jan 2024
Response from Ruth on Feb 2, 2024
Apreciada Sra RuthMil gracias por tomarse el tiempo de compartir su experiencia en nuestro hotel, su calificación nos llenan de entusiasmo para continuar mejorando, y desde luego nos encantaría recibir de su parte cualquier sugerencia o recomendación que desde su punto de vista nos ayude para enriquecer la experiencia huéspedes tan especiales como usted.Recuerde que siempre es bienvenida. Atentamente,Juliana Yaima AristizabalSupervisora de Servicio al HuespedAloft Bogota Airport

10/10 Excellent

Stoyo

Stayed 1 night in Jan 2024
Response from Stoyo on Jan 30, 2024
Dear Stoyo Thank you so much for this review! Ratings like yours, fill us with enthusiasm and encourage us to keep working doing the best every day,We will delighted to share incredible moments with you again,Hope to see you soon, remember you are always welcome. Sincerely,Juliana Yaima AristizabalGuest Service SupervisorAloft Bogota Airport

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Steven on Jan 9, 2024
Apreciado Sr Steven Mil gracias por tomarse el tiempo de compartir su experiencia en nuestro hotel, su calificación nos llenan de entusiasmo para continuar mejorando, y desde luego nos encantaría recibir de su parte cualquier sugerencia o recomendación que desde su punto de vista nos ayude para enriquecer la experiencia huéspedes tan especiales como usted.Recuerde que siempre es bienvenido. Atentamente,Juliana Yaima AristizabalSupervisora de Servicio al HuespedAloft Bogota Airport

10/10 Excellent

Mariele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice staff.
Stayed 3 nights in Jan 2024
Response from Mariele on Jan 9, 2024
Apreciado Sra MarieleMil gracias por tomarse el tiempo de compartir su experiencia en nuestro hotel, su calificación nos llenan de entusiasmo para continuar mejorando, y desde luego nos encantaría recibir de su parte cualquier sugerencia o recomendación que desde su punto de vista nos ayude para enriquecer la experiencia huéspedes tan especiales como usted.Recuerde que siempre es bienvenida. Atentamente,Juliana Yaima AristizabalSupervisora de Servicio al HuespedAloft Bogota Airport

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio del personal del hotel. Y también la localización cercana al aeropuerto y a diferentes centros comerciales.
Stayed 1 night in Jan 2024
Response from Luis on Jan 9, 2024
Apreciado Sr LuisMil gracias por tomarse el tiempo de compartir su experiencia en nuestro hotel, su calificación nos llenan de entusiasmo para continuar mejorando, y desde luego nos encantaría recibir de su parte cualquier sugerencia o recomendación que desde su punto de vista nos ayude para enriquecer la experiencia huéspedes tan especiales como usted.Recuerde que siempre es bienvenido. Atentamente,Juliana Yaima AristizabalSupervisora de Servicio al HuespedAloft Bogota Airport

8/10 Good

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, we had a good experience at Aloft. The room was clean, the staff was friendly, and they were helpful in getting us from the airport to the hotel. I gave this property a four star only because we didn't sleep very well. The windows didn't open, which makes sense for the area in order to soundproof the room. However, there was no air circulation at all, so the room was stuffy. We had planned to stay at this hotel on our way back through Bogota at the end of our trip, but canceled (even though that meant we didn't receive a refund) and stayed elsewhere.
Response from Nicholas on Jan 12, 2024
Apreciado Sr NicholasMil gracias por tomarse el tiempo de compartir su experiencia en nuestro hotel, para nosotros es de gran valor su retroalimentación, y queremos ofrecer nuestras sentidas disculpas por las molestias que se presentaron en su estadía, por supuesto estas situaciones particulares serán revisadas directamente con los jefes de las áreas involucradas.Definitivamente esta no es la percepción que queremos que nuestros huéspedes se lleven de nuestro hotel.Continuamos trabajando con la mayor dedicación para mejorar la experiencia en su próxima visita.Esperamos que su próximo paso por Bogotá, nos siga incluyendo en su itinerario y así poder brindar el trato que usted merece. Atentamente,Juliana Yaima AristizabalSupervisora de Servicio al HuespedAloft Bogota Airport

6/10 Okay

Wilnelia

Travelled with family and small children
Liked: Staff & service
The hotel wasn’t as expected.
Stayed 1 night in Jan 2024
Response from Wilnelia on Jan 12, 2024
Apreciada WilneliaMil gracias por tomarse el tiempo de compartir su experiencia en nuestro hotel, para nosotros es de gran valor su retroalimentación, y queremos ofrecer nuestras sentidas disculpas por las molestias que se presentaron en su estadía.Definitivamente esta no es la percepción que queremos que nuestros huéspedes se lleven de nuestro hotel.Continuamos trabajando con la mayor dedicación para mejorar la experiencia en su próxima visita.Esperamos que su próximo paso por Bogotá, nos siga incluyendo en su itinerario y así poder brindar el trato que usted merece. Atentamente,Juliana Yaima AristizabalSupervisora de Servicio al HuespedAloft Bogota Airport

10/10 Excellent

Yrma

Stayed 1 night in Dec 2023
Response from Yma on Jan 26, 2024
Apreciado YmaMil gracias por tomarse el tiempo de compartir su experiencia en nuestro hotel, su calificación nos llenan de entusiasmo para continuar mejorando, y desde luego nos encantaría recibir de su parte cualquier sugerencia o recomendación que desde su punto de vista nos ayude para enriquecer la experiencia huéspedes tan especiales como usted.Recuerde que siempre es bienvenido. Atentamente,Juliana Yaima AristizabalSupervisora de Servicio al HuespedAloft Bogota Airport

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities
Stayed 1 night in Dec 2023
Response from Kenneth on Jan 9, 2024
Apreciado Sr KennethMil gracias por tomarse el tiempo de compartir su experiencia en nuestro hotel, su calificación nos llenan de entusiasmo para continuar mejorando, y desde luego nos encantaría recibir de su parte cualquier sugerencia o recomendación que desde su punto de vista nos ayude para enriquecer la experiencia huéspedes tan especiales como usted.Recuerde que siempre es bienvenido. Atentamente,Juliana Yaima AristizabalSupervisora de Servicio al HuespedAloft Bogota Airport

10/10 Excellent

Mike

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Mike on Jan 9, 2024
Apreciado Sr MikeMil gracias por tomarse el tiempo de compartir su experiencia en nuestro hotel, su calificación nos llenan de entusiasmo para continuar mejorando, y desde luego nos encantaría recibir de su parte cualquier sugerencia o recomendación que desde su punto de vista nos ayude para enriquecer la experiencia huéspedes tan especiales como usted.Recuerde que siempre es bienvenido. Atentamente,Juliana Yaima AristizabalSupervisora de Servicio al HuespedAloft Bogota Airport

10/10 Excellent

Diego

Stayed 1 night in Dec 2023
Response from Diego on Jan 6, 2024
Apreciado Sr Diego Mil gracias por tomarse el tiempo de compartir su experiencia en nuestro hotel, su calificación nos llenan de entusiasmo para continuar mejorando, y desde luego nos encantaría recibir de su parte cualquier sugerencia o recomendación que desde su punto de vista nos ayude para enriquecer la experiencia huéspedes tanespeciales como usted.Recuerde que siempre es bienvenido. Atentamente,Juliana Yaima AristizabalSupervisora de Servicio al HuespedAloft Bogota Airport

10/10 Excellent

Rosemberg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Rosemberg on Dec 27, 2023
Apreciad Sr RosembergMil gracias por tomarse el tiempo de compartir su experiencia en nuestro hotel, su calificación y buenas apreciaciones nos llenan de entusiasmo para continuar mejorando, y desde luego nos encantaría recibir de su parte cualquier sugerencia o recomendación que desde su punto de vista nos ayude para enriquecer la experiencia huéspedes tan especiales como usted.Recuerde que siempre es bienvenido. Atentamente,Juliana Yaima AristizabalSupervisora de Servicio al HuespedAloft Bogota Airport

10/10 Excellent

Maria Isabel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Maria Isabel on Dec 22, 2023
Apreciada Sra Maria Isabel Para nosotros ha sido muy grato contar con su visita en Aloft Bogota Airport Hotel y agradecemos por elegirnos como su lugar de hospedaje y descanso en la ciudad de Bogotá.Muchas gracias por compartir su experiencia, nos alegran bastante sus calificaciones y buenos comentarios. Igualmente estamos muy interesados en recibir cualquier observación o sugerencia sobre aquellos aspectos que desde su punto de vista podríamos mejorar, o saber si durante su visita se presentó algún evento desafortunado que impidió generar en usted una experiencia mas memorable.Seguiremos trabajando con todo nuestro cariño y dedicación para mejorar la experiencia de cada uno de nuestros huéspedes.Esperamos tenerla con nosotros en un futuro no muy lejano. Atentamente,Juliana Yaima AristizabalSupervisora de Servicio al HuespedAloft Bogota Airport

8/10 Good

Harald

Stayed 1 night in Dec 2023
Response from Harald on Dec 23, 2023
Apreciado HaraldPara nosotros ha sido muy grato contar con su visita en Aloft Bogota Airport Hotel y agradecemos por elegirnos como su lugar de hospedaje y descanso en la ciudad de Bogotá.Muchas gracias por compartir su experiencia, nos alegran bastante sus calificaciones y buenos comentarios. Igualmente estamos muy interesados en recibir cualquier observación o sugerencia sobre aquellos aspectos que desde su punto de vista podríamos mejorar, o saber si durante su visita se presentó algún evento desafortunado que impidió generar en usted una experiencia mas memorable.Seguiremos trabajando con todo nuestro cariño y dedicación para mejorar la experiencia de cada uno de nuestros huéspedes.Esperamos tenerlo con nosotros en un futuro no muy lejano. Atentamente,Juliana Yaima AristizabalSupervisora de Servicio al HuespedAloft Bogota Airport

8/10 Good

Claudia

Stayed 1 night in Dec 2023
Response from Claudia on Dec 22, 2023
Apreciada Sra ClaudiaPara nosotros ha sido muy grato contar con su visita en Aloft Bogota Airport Hotel y agradecemos por elegirnos como su lugar de hospedaje y descanso en la ciudad de Bogotá.Muchas gracias por compartir su experiencia, nos alegran bastante sus calificaciones y buenos comentarios. Igualmente estamos muy interesados en recibir cualquier observación o sugerencia sobre aquellos aspectos que desde su punto de vista podríamos mejorar, o saber si durante su visita se presentó algún evento desafortunado que impidió generar en usted una experiencia mas memorable.Seguiremos trabajando con todo nuestro cariño y dedicación para mejorar la experiencia de cada uno de nuestros huéspedes.Esperamos tenerla con nosotros en un futuro no muy lejano. Atentamente,Juliana Yaima AristizabalSupervisora de Servicio al HuespedAloft Bogota Airport

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from James on Dec 21, 2023
Apreciado Sr JamesMil gracias por tomarse el tiempo de compartir su experiencia en nuestro hotel, su calificación y buenas apreciaciones nos llenan de entusiasmo para continuar mejorando, y desde luego nos encantaría recibir de su parte cualquier sugerencia o recomendación que desde su punto de vista nos ayude para enriquecer la experiencia huéspedes tan especiales como usted.Recuerde que siempre es bienvenido. Atentamente,Juliana Yaima AristizabalSupervisora de Servicio al HuespedAloft Bogota Airport

8/10 Good

Jhennys

Stayed 4 nights in Dec 2023
Response from Jhennys on Dec 19, 2023
Apreciado JhennysMil gracias por tomarse el tiempo de compartir su experiencia en nuestro hotel, su calificación y buenas apreciaciones nos llenan de entusiasmo para continuar mejorando, y desde luego nos encantaría recibir de su parte cualquier sugerencia o recomendación que desde su punto de vista nos ayude para enriquecer la experiencia huéspedes tan especiales como usted.Recuerde que siempre es bienvenido. Atentamente,Juliana Yaima AristizabalSupervisora de Servicio al HuespedAloft Bogota Airport

10/10 Excellent

Craig

Stayed 1 night in Dec 2023
Response from Craig on Jan 6, 2024
Apreciado Sr CraigMil gracias por tomarse el tiempo de compartir su experiencia en nuestro hotel, su calificación nos llenan de entusiasmo para continuar mejorando, y desde luego nos encantaría recibir de su parte cualquier sugerencia o recomendación que desde su punto de vista nos ayude para enriquecer la experiencia huéspedes tan especiales como usted.Recuerde que siempre es bienvenido. Atentamente,Juliana Yaima AristizabalSupervisora de Servicio al HuespedAloft Bogota Airport

10/10 Excellent

Victor javier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Victor on Dec 18, 2023
Apreciado Sr VictorMil gracias por tomarse el tiempo de compartir su experiencia en nuestro hotel, su calificación y buenas apreciaciones nos llenan de entusiasmo para continuar mejorando, y desde luego nos encantaría recibir de su parte cualquier sugerencia o recomendación que desde su punto de vista nos ayude para enriquecer la experiencia huéspedes tan especiales como usted.Recuerde que siempre es bienvenido. Atentamente,Juliana Yaima AristizabalSupervisora de Servicio al HuespedAloft Bogota Airport

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Anonymous on Dec 13, 2023
Apreciado Buenas tardesPara nosotros ha sido muy grato contar con su visita en Aloft Bogota Airport Hotel y agradecemos por elegirnos como su lugar de hospedaje y descanso en la ciudad de Bogotá.Igualmente estamos muy interesados en recibir cualquier observación o sugerencia sobre aquellos aspectos que desde su punto de vista podríamos mejorar, o saber si durante su visita se presentó algún evento desafortunado que impidió generar en usted una experiencia mas memorable.Seguiremos trabajando con todo nuestro cariño y dedicación para mejorar la experiencia de cada uno de nuestros huéspedes.Esperamos tenerlo con nosotros en un futuro no muy lejano.Cordialmente, Atentamente,Juliana Yaima AristizabalSupervisora de Servicio al HuespedAloft Bogota Airport

10/10 Excellent

Craig

Liked: Staff & service, property conditions & facilities
This is a great clean property with numerous dining options nearby. Very comfortable room.
Stayed 1 night in Dec 2023
Response from Craig on Dec 11, 2023
Dear CraigThank you so much for this review!Comments and ratings like yours, fill us with enthusiasm and encourage us to keep working doing the best every day,We will delighted to share incredible moments with you again,Hope to see you soon, remember you are always welcome. Sincerely,Juliana Yaima AristizabalGuest Service SupervisorAloft Bogota Airport

10/10 Excellent

Jesus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Jesus on Dec 8, 2023
Apreciado Sr JesusMil gracias por tomarse el tiempo de compartir su experiencia en nuestro hotel, su calificación y buenas apreciaciones nos llenan de entusiasmo para continuar mejorando, y desde luego nos encantaría recibir de su parte cualquier sugerencia o recomendación que desde su punto de vista nos ayude para enriquecer la experiencia huéspedes tan especiales como usted.Recuerde que siempre es bienvenido. Atentamente,Juliana Yaima AristizabalSupervisora de Servicio al HuespedAloft Bogota Airport