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Reviews of The Rilano Böblingen

4 out of 5
The Rilano Böblingen
Otto-Lilienthal-Str. 18, Boeblingen, BW

Reviews

7.6

Good

Rating 10 - Excellent. 82 out of 356 reviews" "
Rating 8 - Good. 160 out of 356 reviews" "
Rating 6 - Okay. 70 out of 356 reviews" "
Rating 4 - Poor. 32 out of 356 reviews" "
Rating 2 - Terrible. 12 out of 356 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gives Böblingen a better name.
Lovely hotel, breakfast was very good. Clean quiet and staff very helpful
Stayed 2 nights in Jan 2024
Response from Erdem Karatas on Jan 24, 2024
Dear Robin,thank you very much for your stay in The Rilano Hotel Böblingen and your feedback about your recent stay with us. We are really happy to read, that you enjoyed your stay with us. Your positive feedback truly makes us and Böblingen shine. We're thrilled you found our hotel lovely, appreciated the delicious breakfast and experienced a clean and quiet atmosphere. Our team is always here to help and we hope to welcome you as soon as possible again. Best regards from BöblingenErdem KaratasGeneral Manager

4/10 Poor

Maik

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from Erdem Karatas on Jan 15, 2024
Lieber Maik,vielen Dank für Ihren Besuch und Ihre Bewertung zu unserem Haus. Es tut uns sehr leid, dass Ihnen Ihr Aufenthalt nicht sowie gewünscht gefallen hat. Wir würden uns sehr freuen, wenn Sie mit uns in Kontakt treten und uns über den Grund Ihrer Bewertung informieren. Nur so können wir uns verbessern. Wir würden uns sehr freuen, Sie, weiterhin zu unseren Gästen zählen zu dürfen und wünschen Ihnen bis dahin noch eine schöne Zeit. Freundliche GrüßeErdem KaratasHoteldirektor

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Erdem Karatas on Sep 14, 2023
Lieber Gast,vielen herzlichen Dank für Ihren Besuch bei uns und Ihre positive Bewertung zu unserem Haus. Es freut uns sehr, dass Ihnen Ihr Aufenthalt bei uns gefallen hat und Sie mit unseren Serviceleistungen zufrieden waren. Wir würden uns sehr freuen, Sie, bald wieder bei uns begrüßen zu dürfen.Freundliche Grüße

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
English was not great in the restaurant The location was not ideal for public transport. The room was nice,comfortable and clean.The free coffee bar in the lobby was great.
Stayed 1 night in May 2023
Response from Erdem Karatas on May 30, 2023
Dear David,thank you for your stay and your positive comment about the hotel.We are glad to read that you enjoyed your stay with us.Your positive remarks will be forwarded to our colleagues, as a motivation.We would be very happy to welcome you back soon and wish you all the best. Best regards

10/10 Excellent

Mark

Stayed 1 night in Apr 2023
Response from Erdem Karatas on May 8, 2023
Lieber Gast, vielen herzlichen Dank für Ihren Aufenthalt und Ihre positive Bewertung zu unserem Haus. Es freut uns sehr, dass Ihnen Ihr Aufenthalt bei uns gefallen hat. Wir würden uns sehr freuen, Sie, bald wieder bei uns begrüßen zu dürfen. Freundliche Grüße

6/10 Okay

Torsten

Travelled with family
Liked: Staff & service
Unfortunately, the best times of this once certainly nice and modern place seem to be over. The whole facility looks and feels tired and exhausted, with partly doubtful company around. Good service only on request / after complaint. Will be o.k. for one or two nights on a business trip but definitely not for a weekend or vacation trip with the family.
Stayed 3 nights in Mar 2023
Response from Erdem on Apr 11, 2023
Dear Torsten,First of all I would like to thank you very much for taking your time to share your valuable feedback regarding your recent stay with us.I am very sorry to hear that you experienced some bad issues with the hotel and that you were not very satisfied.I do hope that this inconvenience has not narrowed your overall impression and that we will be able to welcome you back to the Rilano Hotel Böblingen in the near future.Best regardsErdem KaratasGeneral Manager

4/10 Poor

Dimitar

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We booked the Standard room with Queen bed but the actual room we stayed in looked nothing like the photos. The furniture was quite old and heavily used. Also it wasn't possible to adjust the in-room temperature which meant we had to keep the window open all night. We stayed for 3 nights and never got our room cleaned!
Stayed 3 nights in May 2022

6/10 Okay

Russell

Business traveller
Liked: Staff & service
The worst Mercury I have stayed in. Property is tired and in a poor looking area next door to a factory or distribution hub. The air con was not working so the window was open for air, the noise in morning was at times loud. The rooms were spacious and clean. I was attracted here because off price and no availability around messe. Approximately €50 taxi to airport/messe was a bit false economy for the better value accommodation. Staff were friendly and helpful. Breakfast was good but limited choice of food in evening.
Stayed 2 nights in Jun 2022

8/10 Good

Simionescu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Erdem Karatas on May 6, 2022
Dear Mr./Mrs. Simionescu, Thank you for your positive comment about the hotel. We are glad to read that you enjoyed your stay with us. Your positive remarks will be forwarded to our colleagues, as a motivation. We would be very happy to welcome you back soon. Best Regards from Böblingen

8/10 Good

didier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Good value for money
Stayed 2 nights in May 2021

10/10 Excellent

Harvey, Kingsport

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It looked as if it just open, the staff made sure that I felt at home.
Stayed 1 night in Feb 2020

8/10 Good

Goitom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

david

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Looking tired. Functional, but nothing more. Would do as a one night stay, anymore and you would miss some creature comforts. No USB sockets and breakfast buffet was typically German.
Stayed 2 nights in Jan 2020

8/10 Good

OldMan, Omaha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. The staff was excellent. I would definitely return.
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unclean room
Check in and out both broken. Room was full of trash and private documents binned by previous occupant. Generally shabby.
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very late getting there. The staff member who came up to while I was getting a morning coffee and looked me from head to toe and snarling said are you even a customer here.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I selected this hotel since they advertised Air Conditioning and a pool. The pool looked like it hadn't been open all year. Still had the cover on it. And the AC was likely turned off or not working. A lot of money to pay when there are just as nice hotels that do not have AC or a pool and charge less per night.
Stayed 1 night in Jun 2019

6/10 Okay

David

Disliked: Property conditions & facilities
Basic hotel, boring area...
There isn't much around this hotel, but I was here for work for 48 hours. The restaurant has a fairly limited menu, breakfast was not great and not really worth the money. The rooms are also not that impressive, only really suited for "essentials" and business travelers in the local area. Check in/out was quick. WiFi is average. Double bed was 2xtwin joined together.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Nice hotel, friendly staff, shame you have to pay for an unsecure car park
Stayed 1 night in Oct 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not a 4 star hotel! 3 stars at most Internet only works in the lobby Not able to work from room Gym is a joke Swimming Pool is broken Website lied about queen beds only double beds
Stayed 7 nights in Sep 2018

10/10 Excellent

Laura, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Window view of the fantastic Dome in the center plaza. Staff super welcoming & clean rooms!!
Stayed 1 night in Sep 2018

6/10 Okay

Daniel, Virginia Beach, VA

Liked: Cleanliness, staff & service, room comfort
Nice to visit
Very small sauna and work-out room. Outdoor pool is very nice with plenty of space to sit and play outdoor chess. Hats off the Chef (Cook) and breakfast staff, all prepared the best experience for the beginning of a good day.
Stayed 4 nights in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great clean place.
Great but my points were not added to my Club Accor Hotel membership.
Stayed 4 nights in Apr 2018

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2018

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Room comfort
Stayed 4 nights in Feb 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Shabby
Needs a serious update as it is quite shabby.
Stayed 1 night in Oct 2017

4/10 Poor

Anthony

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Shoddy service
No room service available due to there being an all you can eat buffet. Which looked disgusting. If I wanted to stay at a hotel with no room service, I would've booked a cheap hotel. I've stayed here before as a stopover on the way to Italy on road trips. I won't be staying again.
Stayed 1 night in Sep 2017

8/10 Good

linda, Belgium

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very helpful
Stayed for business but was able to visit local site and staff was able to direct me
Stayed 5 nights in Aug 2017

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with friendly staff
Stayed 1 night in Jul 2017

8/10 Good

Ferris

Liked: Staff & service, room comfort
Stayed 1 night in Jun 2017

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
More like a 3 star not 4 star
Rated as 4 star but more like a 3 star, Decor outdated , TV not functioning properly, some light were not working. No air con very very hot and humid. Pillows are flat as a pancake

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to downtown Boblingen.
This was my first time at this hotel and I was pleasantly surprised. The staff is very friendly the hotel facilities are nice. Parking on site. Free Wi-Fi which is rare in Germany. The bed was a little too soft for me… But I am usual and then I need an ultra firm mattress. I recommend this hotel and plan to stay there any time I go back to that area in the future.

6/10 Okay

KB

Best Breakfast, everything else okay
Only real reason I would stay here is for the breakfast - it's amazing. Everything else was so/so. I think there are probably better hotels to stay at in the area

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Convenient and reasonably priced
Good hotel for the price. Friendly and helpful staff. Clean rooms and conveniently located to many stores and restaurants. Great alternative to staying downtown Stuttgart if business near Böblingen. Clean rooms and decent breakfast.

8/10 Good

Craig, Naples, Italy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel for a short visit.
Good hotel with very good breakfast buffet. Kind of out of the way location.

6/10 Okay

hagay, Frankfurt

average Mercure with worst wifi
i had to find something in the area, rooms are ok but not more, service ok but not more, nothing around the hotel so better have a car and worst wifi i had in long time.

8/10 Good

Nogueira, Lilongwe, Malawi

Liked: Staff & service, property conditions & facilities, room comfort
Standard business accommodation
Convenient if you have business in this industrial area. Good breakfast. They have an agreement with a nearby gym to allow their guests to use the facilities, which was a nice surprise.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Keith, N W England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for the business traveller
Boblingen is probably a rather unusual location for a holidaymaker. As such I found the hotel rather remote and there was not much to do. There was however a fantastic Car World place with millions of pounds worth of car stock , mostly exotic ( Lamborghinis, classic Porsches etc). There were food supermarkets aplenty very near by. For business people the hotel would be a very good choice.

4/10 Poor

Diceman, Yorkshire

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lacked welcoming and not convinced of 4star rate
Staff did not make us feel at all welcome upon arrival, and less welcome when we told them the room floor was wet. In new room the Kettle was dirty on outside and worse with limescale on the inside. The picture used on Expedia is not representative of how the hotel looked. Paint was starting to flake beside the bed, and was poorly decorated as the wood chip paper walls are more fitting in a 2 star rather than 4 star. Not to forget the dirty marks on the carpet and the less than clean and much less than modern furniture. The central heating system looked to be held up with duct tape, while the smoke detector wiring used external casing and looked poor. Quilt and pillows left a lot to be desired. Quilt was to small for the bed and the pillows had no life about them, causing only sleepless nights. To be honest if they had 2 stars I would have been very surprised but 4? I think this needs reviewed.
Looks nothing like the quilt on the expedia images and to small for bed.
How long has the carpet been dirty? Wait March is the start of the season isnt it?
Outside the kettle is dirty and fluffy.
Inside the kettle is worse?

8/10 Good

Vaughn, Pasadena, MD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service.
Great customer service from the front desk. Very warm.

6/10 Okay

Verified traveller

Disliked: Cleanliness
Smell hotel with non-functioning "free" wifi
The first room provided smelt of smoke even though it was a non-smoking room. In fact on occasions smoke could be smelt throughout the Hotel. The free wifi was no existent. I was virtually impossible to connect to and on the one or two occasions when I could get to the login page after that service was so slow that it was impossible to use. When I mentioned this to a member of the hotel staff he said it was a problem he also had. In fact he remembered my face and actually asked me two days later if I'd had any luck.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Gottfried

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Marion, South-Wales

Liked: Cleanliness, property conditions & facilities, room comfort
Nice central Hotel
Even though the hotel is at the outskirts of Boeblingen, you are close to every thing. Station not far away, massive Super-market across the road with bakery, hairdresser, bank, pharmacy, etc. Very clean - sheets changed every day. The furniture are not the newest anymore, but still all in very good (working) condition, the TV showed all the channels and the beds are very comfortable. Kettle with courtesy tea and coffee, as well as a bottle of sparkling water each day and always a few little treats at the reception (doughnuts, chocolate swirls etc.). WiFi was free. Don't buy any water or soft drinks from reception they are very pricey, You've got the shop across the road. Nice hotel to stay - not super luxury - but with all the amenities you need. Bit pricey with the extras (Breakfeast, drinks, etc.)

8/10 Good

Harrald, Bern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel
Very comfortable hotel with friendly staff and comfortable bed. I will definitely return when I need to be in the area again. Just a pity that the bar offers no snacks or food after 9:30 PM.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel inside, construction outside
The room was very nice. Outside a lot of construction around the hotel makes it difficult to get to. Very close to Daimler factory, but I used it for a hotel before flying out from the airport, about 20 min away because Stuttgart hotels fill up very quickly. Staff was helpful, but limited, plan extra time, as in most places in Europe.