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Reviews of Royal Arena Hotel & Resort Spa

5 out of 5
Royal Arena Hotel & Resort Spa
Asarlik Mevkii., Adnan menderes Cad.No:73, Bodrum, Mugla

Reviews

7.8

Good

Rating 10 - Excellent. 157 out of 245 reviews" "
Rating 8 - Good. 14 out of 245 reviews" "
Rating 6 - Okay. 9 out of 245 reviews" "
Rating 4 - Poor. 18 out of 245 reviews" "
Rating 2 - Terrible. 47 out of 245 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

4.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Shahla

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Rooms are very very old , no central air conditioning, no safe box , no windows , beds are comfortable but they don’t provide you with comforters, they give you bey thin blanket , we had no WiFi in our room , every time to make a call I had to go to hallway which was very hot and humid to make a phone call , to go to our room I had to walk outside then inside to go to my room , staff were very friendly, food and breakfast was okay for the money you spend but I will not go back
Stayed 3 nights in Aug 2022

4/10 Poor

Ayse

Stayed 1 night in Aug 2022

8/10 Good

Eid

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Hi The only issue I encountered was the lack of cleanliness in the toilets as they seemed very old and required maintenance That is all
Stayed 1 night in Aug 2022

6/10 Okay

Hakan

Stayed 2 nights in Aug 2022

2/10 Terrible

Jared

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the worst hotels I’ve been to in a long time. It is absolutely disgusting!!! Mark my words, this is a 2 star motel at best! It’s beyond gross. We arrived late at night for a last minute check in. Front desk Claimed to not have my Expedia reservation, shook me down to pay in cash. As it was 3am in middle of turkey I had no choice. Despite Expedia rating this hotel 5 stars, The room was what you would expect from a roadside motel in a slum. Stained carpets and linens, leaks, no hot water. This place will make your skin crawl. Returned from my trip today to find the hotel not only took my cash payment but allowed Expedia to charge me for the stay as well on my credit card. But honestly, that’s whatever. I’m just happy to have made it out of this hotel without catching fleas or infectious disease. You’ve been warned!
Stayed 1 night in Jul 2022

2/10 Terrible

Nathanial

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel was booked because it said five star, it was barely one! Don’t be fooled by the pictures. Toilet was dirty, air conditioning leaked
Stayed 1 night in Aug 2022

2/10 Terrible

Claire

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

2/10 Terrible

Abas

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Worse place to be been threaten by one of the mangers to not leave a bad review wow unbelievable cloths went missing for dry cleaning came back after 4 days way more to count basically do not stay here
Stayed 3 nights in Jul 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

2/10 Terrible

Omran

Stayed 1 night in Jul 2022

8/10 Good

Carolina

Travelled with partner
Liked: Cleanliness, amenities
.
Stayed 2 nights in Jul 2022

4/10 Poor

Tohfa

Travelled with family
Disliked: Staff & service, property conditions & facilities
This hotel has potential BUT no one use it. Food was terrible, room dirty, shower terrible we stay 5 days we cannot take shower, phone in the room not working at all, reception not giving any information about hotel services. I never back to this hotel. I am not recommended.
Stayed 4 nights in Jun 2022

6/10 Okay

mohammed

Disliked: Staff & service, property conditions & facilities
The place was huge loads of facilities everything in one place, but every facility was not look after it and not well kept for example the breakfast was small and cheap and cheerful and not wide ranging, the restaurant food was not wide ranging, The toilet in my room was broken the window was also broken many things needed fixing in the hotel but we’re not kept in order the music was on from the morning which kept me awake which are disappointing me very much, will not be staying here next time
Stayed 2 nights in Jun 2022

6/10 Okay

Hamza

Stayed 2 nights in May 2022

2/10 Terrible

Adnan

Stayed 4 nights in Apr 2022
Response from ROYAL ARENA BODRUM on Apr 28, 2022
Adnan Bey Merhaba Sizlere daha iyi hizmet vermek amacıyla , otelimiz ile ilgili deneyimlerinizi rica edebilir miyiz.

2/10 Terrible

Veli

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty place
Unfortunately not very pleasant place to stay..room wasn't clean. The sheet on bed was very dirty. Leftover from previous customer. Receptions wasn't helpful Atholl. Never stay again.
Stayed 4 nights in Sep 2021

2/10 Terrible

nedim

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Besides stuff everything was horrible. Cacrocha were everywhere in room ( even in fridge) . Bathroom was very dirty.bathtub was stainy .
Stayed 3 nights in Sep 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
We enjoyed the meals and coffee/tea service, the veiws were amazing. The sea access is off aite but a shuttle takes you down to the sunning chairs; they give you towel keys but the towels are to be picked up at hotel not a beach. The pool is small but offers amazinging view of the sea. The bed is not very comfortable and there worst part was the shower has no hot water heater, also the ebtire fscility is not air conditioned but you hace the option to turn your room ac on. Some of the staff was very friendly others seemed aggitated and rude when asking for directions to places or time frames.
Stayed 1 night in Aug 2021

2/10 Terrible

Nicholas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbearable
Unbearable
Stayed 5 nights in Aug 2021

2/10 Terrible

Moustafa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
horrible horrible horrible
we didn't stay as the room had a sewage smell and there was a boxer hanging in the bathroom. it was late almost 2 hours. what a trap I already said that and I requested my money back
Stayed 1 night in Aug 2021

10/10 Excellent

Mamdouh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for an awesome places
I highly recommend , the location is great to visit the good places in gumbet it’s the best location , everything is near to visit even the market , and if I love the hotel , I love it from Mr.yilmaz with his lovely face and his great and clever management , he knows how to make the customers feels comfortable , we came before one day and the hotel was full but Mr.yilmaz gave us a great room , thank you Mr. yilmaz for everything, I wish you the best , and sure we will visit your hotel again ,
Stayed 4 nights in Aug 2021

10/10 Excellent

Lian Tao

Stayed 3 nights in Jul 2021

2/10 Terrible

Abdelbaki

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid... avoid...avoid.
The worse hotel i have ever checked in. Five star is a big lie, it can t be mire than two star hotel. The room was dirty and smelly. Air con was not working properly in a temperature approaching 40C. hot water was not available all the time. The food was very poor with very limited menu. Overall it was a disaster... the rooms rate was very excessive... avoid...avoid...avoid...
Stayed 6 nights in Jul 2021

6/10 Okay

Talal

Stayed 3 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Overall good beach and clean rooms, but the hotel is in the midst of a long required renovation. Bear that in mind
Stayed 6 nights in Jul 2021

4/10 Poor

Nabat

Stayed 5 nights in Jul 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

4/10 Poor

Nexhmedin

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2022

8/10 Good

Ertan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avis sur hôtel
Hôtel nécessitant une rénovation générale, le service était correct et le personnel professionnel. La vue est superbe de la terrasse , mais le lieu est Gumbet ( petite commune accolé ) et non pas Bodrum comme indiqué, mais très agréable et très bien animé. Bodrum est accessible en minibus . Les repas sont pas exceptionnels. Il y a eu une erreur à mon enregistrement, il m’avait installé dans une chambre sans vue sur la mer, pour réparer l’erreur suite à ma remarque , j’ai été surclassé dans une suite. De plus, le hamam et sauna sont accessibles et gratuits.
Stayed 3 nights in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Norma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

2/10 Terrible

Beytullah

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Kommt auf gar keinen Fall in dieses Hotel. Wir waren 5 Tage dort, unser zimmer wurde kein einziges Mal gesäubert, obwohl wir immer wieder das Schild ausgehängt haben. Wir haben um Frische Handtücher gebeten, die Dame meinte, dass sie im moment keine hätte, haben dann erst 3 Tage später einfach n Stapel Handtücher auf unser Bett gelegt bekommen. Dazu kommt, dass die Zimmer so dünne Wände haben das man alles!! von links und rechts hört. Jede Klospülung, jedes Gespräch einfach alles. Wir wurden mehrfach in der Nacht wach dadurch. Das Bett ist ne einzige Katastrophe, richtig klein und hart. Die Mitarbeiter sind arrogant und kaum hilfsbereit. Das hotel hat nur ein Aufzug der max. 6 Personen fasst, haben immer ewig anstehen müssen. Wlan in den Zimmern hat auch nicht funktioniert. Das einzig positive ist echt der Ausblick vom Restaurant aus.
Stayed 5 nights in Aug 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Derin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Suzan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

2/10 Terrible

Brahim, GRENOBLE

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Catastrophique a absolument retirer de votre catalogue d'hôtel sur bodrum
Stayed 6 nights in Aug 2022

2/10 Terrible

Georges

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2022