Piscine extérieure, chaises longues
Vérifier la disponibilité

Hilton Garden Inn Boca Raton – Avis

3 out of 5
Hilton Garden Inn Boca Raton
8201 Congress Ave, Boca Raton, FL

Avis

8,0

Très bien

Note de 10 – Excellent, d’après 446 avis sur 1006." "
Note de 8 – Bien, d’après 286 avis sur 1006." "
Note de 6 – Acceptable, d’après 128 avis sur 1006." "
Note de 4 – Médiocre, d’après 65 avis sur 1006." "
Note de 2 – Terrible, d’après 81 avis sur 1006." "

8,4/10

Propreté

8,4/10

Service et personnel

7,8/10

Commodités

8,2/10

État et installations de l’hébergement

8,0/10

Écoresponsabilité

Avis

8/10 – Bien

Michel

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Clean
Séjour de 1 nuit en juin 2023
Guyvanel - Assistant General Manager a répondu le 17 juin 2023
Thank you for your feedback and thank you for choosing Hilton Garden Inn Boca Raton. We look forward to welcoming you back in the near future.

8/10 – Bien

FRANTZ

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Très calme et sécuritaire
Séjour de 6 nuits en août 2022
Hilton Garden Inn Management Team a répondu le 28 août 2022
Thank you Frantz for the 4 out of 5 score. Hope to see you again soon.

10/10 – Excellent

joycelyn

Area and staff Quality want to be president
Séjour de 2 nuits en mai 2024
tia a répondu le 11 mai 2024
Thank you for your feedback and thank you for choosing Hilton Garden Inn Boca Raton. We look forward to welcoming you back in the near future.

6/10 – Acceptable

Oscar

Voyage en famille
Points forts : Service et personnel, état et installations de l’hébergement
Room had a terrible odor
Séjour de 1 nuit en mai 2024
tia a répondu le 11 mai 2024
Thank you for your feedback, we really appreciate your time and choice to let us know how we are doing, this is a very good opportunity for us to improve our service. We apologize for any inconvenience during your stay, such as the situation, we take your feedback very seriously. We look forward to welcoming you back and taking better care of you in the future

10/10 – Excellent

John

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great stay.
Séjour de 2 nuits en mai 2024
tia a répondu le 6 mai 2024
Thank you for your feedback and thank you for choosing Hilton Garden Inn Boca Raton. We look forward to welcoming you back in the near future.

10/10 – Excellent

Lourdes M.

Voyage en famille avec de jeunes enfants, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Stayed 2 nights. No complaints. Breakfast is not worth 17 dollars
Séjour de 2 nuits en avril 2024
tia a répondu le 5 mai 2024
Thank you for your feedback and thank you for choosing Hilton Garden Inn Boca Raton. We look forward to welcoming you back in the near future.

10/10 – Excellent

Elsie

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024
tia a répondu le 5 mai 2024
Thank you for your feedback and thank you for choosing Hilton Garden Inn Boca Raton. We look forward to welcoming you back in the near future.

6/10 – Acceptable

jessica, west new york

Séjour de 2 nuits en avril 2024
tia a répondu le 2 mai 2024
- Hello …... Thank you so much for your feedback, we apologize for any inconvenience during your stay, please let us know what we could have done better for a better score (5 out of 5 is the goal). We are looking forward to welcoming you back and taking better care of you. Once again thank you!

8/10 – Bien

Michael

Points forts : Service et personnel, état et installations de l’hébergement
Points faibles : Commodités
The house keepers leave a filmy residue on the floors after cleaning and most of their couches have stains and surface residue stains that are disgusting and show me the couches are never steam cleaned. David And Tia at the front desk are the best help out of my experience staying here for a month but, the housekeeping services needs to do a much better job at cleaning floors and wiping surfaces . Two days ago I had service and they left both of the room’s night stands filthy with oil from the previous night’s food and also, there were sesame seeds all over them as well because they disregarded them entirely.
Séjour de 1 nuit en avril 2024
tia a répondu le 29 avr. 2024
Thank you for your feedback, we really appreciate your time and choice to let us know how we are doing, this is a very good opportunity for us to improve our service. We apologize for any inconvenience during your stay, such as the situation, we take your feedback very seriously. We look forward to welcoming you back and taking better care of you in the future.

8/10 – Bien

John

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Just feel that charging for breakfast means something special. Looked like a regular free breakfast to me.
Séjour de 1 nuit en avril 2024
tia a répondu le 29 avr. 2024
Thank you for your feedback, we really appreciate your time and choice to let us know how we are doing, this is a very good opportunity for us to improve our service. We apologize for any inconvenience during your stay, such as the situation, we take your feedback very seriously. We look forward to welcoming you back and taking better care of you in the future.

8/10 – Bien

Sandra

Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Points faibles : Commodités
TBH the breakfast was awful. Stale hard items and the fruit cocktail was old. The breakfast area( around the coffee) was dirty. The coffee was ok though . The bed linens were very clean but the bed frame was so dirty. Clean bathroom. Pool area is in the parking lot. More of a motel than a hotel and I have stayed in various Garden hiltons . This one good but not great. Very nice staff they were warm and welcoming.
Séjour de 2 nuits en avril 2024
tia a répondu le 27 avr. 2024
Thank you for your feedback, we really appreciate your time and choice to let us know how we are doing, this is a very good opportunity for us to improve our service. We apologize for any inconvenience during your stay, such as the situation, we take your feedback very seriously. We look forward to welcoming you back and taking better care of you in the future.

8/10 – Bien

Senahizy, boca raton

Points forts : Propreté, service et personnel
Bien
Séjour de 1 nuit en avril 2024
tia a répondu le 22 avr. 2024
Thank you for your feedback and thank you for choosing Hilton Garden Inn Boca Raton. We look forward to welcoming you back in the near future.

2/10 – Terrible

sara

Séjour de 2 nuits en avril 2024
tia a répondu le 12 mai 2024
Thank you for your feedback, we really appreciate your time and choice to let us know how we are doing, this is a very good opportunity for us to improve our service. We apologize for any inconvenience during your stay, we take your feedback very seriously. We look forward to welcoming you back and taking better care of you in the future.

8/10 – Bien

Michael

Séjour de 3 nuits en avril 2024
tia a répondu le 9 mai 2024
Thank you for your feedback and thank you for choosing Hilton Garden Inn Boca Raton. We look forward to welcoming you back in the near future.

8/10 – Bien

Michael

Séjour de 1 nuit en avril 2024
tia a répondu le 8 mai 2024
Thank you for your feedback and thank you for choosing Hilton Garden Inn Boca Raton. We look forward to welcoming you back in the near future.

8/10 – Bien

Max M

Points forts : Propreté, état et installations de l’hébergement
Séjour de 8 nuits en avril 2024
Guyvanel - Assistant General Manager a répondu le 17 avr. 2024
Thank you for your feedback and thank you for choosing Hilton Garden Inn Boca Raton. We look forward to welcoming you back in the near future.

8/10 – Bien

Michael

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
tia a répondu le 13 avr. 2024
Thank you for your feedback and thank you for choosing Hilton Garden Inn Boca Raton. We look forward to welcoming you back in the near future.

10/10 – Excellent

Krissy, Gilford

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Was a very nice hotel and great location
Séjour de 1 nuit en avril 2024
tia a répondu le 12 avr. 2024
Thank you for your feedback and thank you for choosing Hilton Garden Inn Boca Raton. We look forward to welcoming you back in the near future.

8/10 – Bien

Kevin

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very efficient service
Séjour de 2 nuits en avril 2024
Guyvanel a répondu le 10 avr. 2024
Thank you for staying with us and thank you for the feedback. We are looking forward to welcoming you back in the near future.

8/10 – Bien

ADRIANA

Points forts : Propreté, état et installations de l’hébergement
Séjour de 2 nuits en mars 2024
Guyvanel - Assistant General Manager a répondu le 9 avr. 2024
Thank you for choosing the Hilton Garden Inn Boca Raton and welcome to Boca Raton, we hope you enjoy your stay and let others know about your experience. Please let us know via Front desk if you have questions.

10/10 – Excellent

Seth

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Little shop. Breakfast.
Séjour de 1 nuit en avril 2024
tia a répondu le 8 avr. 2024
- Thank you for your feedback and thank you for choosing Hilton Garden Inn Boca Raton. We look forward to welcoming you back in the near future.

10/10 – Excellent

Synovia

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
This hotels in the perfect location staff was very friendly, The property was clean.
Séjour de 1 nuit en mars 2024
Guyvanel - Assistant General Manager a répondu le 13 mars 2024
Thank you for your feedback and thank you for choosing Hilton Garden Inn Boca Raton. We look forward to welcoming you back in the near future.

6/10 – Acceptable

susan

Points faibles : Service et personnel, état et installations de l’hébergement
Séjour de 3 nuits en mars 2024
Guyvanel - Assistant General Manager a répondu le 14 mars 2024
Thank you so much for your feedback, we apologize for any inconvenience during your stay, please let us know what we could have done better for a better score (5 out of 5 is the goal). We are looking forward to welcoming you back and taking better care of you. Once again thank you!

8/10 – Bien

Mary S

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en février 2024
Guyvanel - Assistant General Manager a répondu le 13 mars 2024
Thank you for your feedback and thank you for choosing Hilton Garden Inn Boca Raton. We look forward to welcoming you back in the near future.

4/10 – Médiocre

Sheri

They are supposed to clean the room every other day. Did not clean and I was told they would bring me the towels and sheets to do it myself. Called and complained and could never get anyone on phone for customer care to respond except to be transferred. no amenities what do so ever. No bottled water. Nothing in fridge. No safe. Not worth the money. Hilton honors did not help
Séjour de 3 nuits en mars 2024
Guyvanel - Assistant General Manager a répondu le 11 mars 2024
Thank you for your feedback, we really appreciate your time and choice to let us know about your experience, this is a very good opportunity for us to improve our service. We apologize for any inconvenience during your stay, we take your feedback very seriously. We look forward to welcoming you back and taking better care of you in the future.

10/10 – Excellent

constance

Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff outstanding... David at front desk Jack at the bar. So welcoming and personable!
Séjour de 2 nuits en mars 2024
tia a répondu le 4 mars 2024
Thank you for your feedback and thank you for choosing Hilton Garden Inn Boca Raton. We look forward to welcoming you back in the near future.

6/10 – Acceptable

Martin

Voyage d’affaires
Points forts : Service et personnel
Breakfast "buffet" choices were terrible. Literally insulting to ask that i pay an.extra $16. for such mediocrity. No fruit. Terrible bakery items. Fatty sausage and sad powdered scrambled eggs ? Most hotels give this kind of shabby bottom-of-thr-barrel basic breakfast for FREE.
Séjour de 1 nuit en février 2024
tia a répondu le 4 mars 2024
Thank you for your feedback, we really appreciate your time and choice to let us know how we are doing, this is a very good opportunity for us to improve our service. We apologize for any inconvenience during your stay, we take your feedback very seriously. We look forward to welcoming you back and taking better care of you in the future.

6/10 – Acceptable

Rodney R.

Points forts : Propreté, service et personnel
No hot water first night stay.
Séjour de 3 nuits en février 2024
Guyvanel - Assistant General Manager a répondu le 1 mars 2024
Thank you for your feedback, we really appreciate your time and choice to let us know how we are doing, this is a very good opportunity for us to improve our service. We apologize for any inconvenience during your stay, such as the hot water situation, we take your feedback very seriously. We look forward to welcoming you back and taking better care of you in the future.

8/10 – Bien

Marie, Polk city

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
I didn’t care for the breakfast offered especially since it was $10.00 a piece for a continental choice. I thought it should have been included with the price of the room. For that reason alone we will not stay here again. The staff was very polite and accommodating.
Séjour de 2 nuits en février 2024
tia a répondu le 26 févr. 2024
Thank you for your feedback, we really appreciate your time and choice to let us know how we are doing, this is a very good opportunity for us to improve our service. We apologize for any inconvenience during your stay, we take your feedback very seriously. We look forward to welcoming you back and taking better care of you in the future.

10/10 – Excellent

Marilou

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Just stayed for the night. I was happy to be able to check in an hour early.
Séjour de 1 nuit en février 2024
tia a répondu le 25 févr. 2024
Thank you for your feedback and thank you for choosing Hilton Garden Inn Boca Raton. We look forward to welcoming you back in the near future.

4/10 – Médiocre

James

Voyage d’affaires
Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
I didn’t sleep. Loud bang in pipe behind wall. Had to try ear buds with music to drown it out. Was there one night and it was horrible.
Séjour de 1 nuit en février 2024
tia a répondu le 21 févr. 2024
Thank you for your feedback, we really appreciate your time and choice to let us know how we are doing, this is a very good opportunity for us to improve our service. We apologize for any inconvenience during your stay, we take your feedback very seriously. We look forward to welcoming you back and taking better care of you in the future.

10/10 – Excellent

Graham

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en février 2024
tia a répondu le 21 févr. 2024
Thank you for your feedback and thank you for choosing Hilton Garden Inn Boca Raton. We look forward to welcoming you back in the near future.

10/10 – Excellent

Chanda

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en février 2024
tia a répondu le 21 févr. 2024
Thank you for your feedback and thank you for choosing Hilton Garden Inn Boca Raton. We look forward to welcoming you back in the near future.

8/10 – Bien

Jean

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very convenient location just a short hop off of I95 at Exit 50. The shower was rather weak though and seemed to cycle through from hot to more tepid water rather quickly, so that it required a lot of adjustments, even for a pretty brief shower. Pool area was nice and appreciated having hot tea/coffee available constantly.
Séjour de 3 nuits en février 2024
tia a répondu le 18 févr. 2024
Thank you for your feedback and thank you for choosing Hilton Garden Inn Boca Raton. We look forward to welcoming you back in the near future.

8/10 – Bien

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en janvier 2024
tia a répondu le 7 févr. 2024
Thank you for your feedback and thank you for choosing Hilton Garden Inn Boca Raton. We look forward to welcoming you back in the near future.

8/10 – Bien

Katherine

Voyage de couple
Points forts : Propreté, commodités
Pe
Séjour de 2 nuits en février 2024
tia a répondu le 7 févr. 2024
Thank you for your feedback and thank you for choosing Hilton Garden Inn Boca Raton. We look forward to welcoming you back in the near future.

10/10 – Excellent

Richy

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en janvier 2024
Guyvanel - Assistant General Manager a répondu le 2 févr. 2024
Thank you for your feedback and thank you for choosing Hilton Garden Inn Boca Raton. We look forward to welcoming you back in the near future.

10/10 – Excellent

Jane

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great hotel … loved it
Séjour de 1 nuit en décembre 2023
tia a répondu le 31 janv. 2024
Thank you for your feedback and thank you for choosing Hilton Garden Inn Boca Raton. We look forward to welcoming you back in the near future.

6/10 – Acceptable

Michael P

Voyage en groupe
Pricey
Séjour de 4 nuits en janvier 2024
tia a répondu le 31 janv. 2024
Thank you for your feedback and thank you for choosing Hilton Garden Inn Boca Raton. We look forward to welcoming you back in the near future.

2/10 – Terrible

Jan

Séjour de 5 nuits en janvier 2024
tia a répondu le 20 mars 2024
- Hello Thank you so much for your feedback, we apologize for any inconvenience during your stay, please let us know what we could have done better for a better score (5 out of 5 is the goal). We are looking forward to welcoming you back and taking better care of you. Once again thank you!

6/10 – Acceptable

Todd

Voyage de couple
Points forts : Propreté, service et personnel
Could use updating
Séjour de 2 nuits en janvier 2024
tia a répondu le 29 janv. 2024
Thank you for your feedback, we really appreciate your time and choice to let us know how we are doing, this is a very good opportunity for us to improve our service. We apologize for any inconvenience during your stay, the situation, we take your feedback very seriously. We look forward to welcoming you back and taking better care of you in the future.

10/10 – Excellent

Ana Maria

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Breakfast was delicious. The rooms are clean and nice
Séjour de 1 nuit en décembre 2023
tia a répondu le 28 janv. 2024
- Thank you for your feedback and thank you for choosing Hilton Garden Inn Boca Raton. We look forward to welcoming you back in the near future.

8/10 – Bien

Nyisha, Covington

Voyage en famille, Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The property was clean, staff was nice, comfortable bedding and quick response to a small issue we had with replacing the soap. Would give it 5 stars but there was a fire alarm that woke me out of my sleep and everybody had to vacate the premises and wait outside. Not sure what happened but after about 15 minutes or so they let us back in. Breakfast was not included and it was tough to find parking if you got back to the hotel after 9:00 p.m. I would definitely stay again!
Séjour de 3 nuits en janvier 2024
tia a répondu le 25 janv. 2024
Thank you for your feedback, we really appreciate your time and choice to let us know how we are doing, this is a very good opportunity for us to improve our service. We apologize for any inconvenience during your stay, such as the situation, we take your feedback very seriously. We look forward to welcoming you back and taking better care of you in the future.

8/10 – Bien

Luis T

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en janvier 2024
tia a répondu le 22 janv. 2024
Thank you for your feedback, we really appreciate your time and choice to let us know how we are doing, this is a very good opportunity for us to improve our service. We apologize for any inconvenience during your stay, such as the situation, we take your feedback very seriously. We look forward to welcoming you back and taking better care of you in the future.

10/10 – Excellent

Demitra

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en janvier 2024
tia a répondu le 22 janv. 2024
- Thank you for your feedback and thank you for choosing Hilton Garden Inn Boca Raton. We look forward to welcoming you back in the near future.

6/10 – Acceptable

Alex

Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
Séjour de 1 nuit en janvier 2024
tia a répondu le 22 janv. 2024
Thank you for your feedback, we really appreciate your time and choice to let us know how we are doing, this is a very good opportunity for us to improve our service. We apologize for any inconvenience during your stay, such as the situation, we take your feedback very seriously. We look forward to welcoming you back and taking better care of you in the future.

10/10 – Excellent

chris

Voyage en groupe
Points forts : Propreté, service et personnel et commodités.
Séjour de 3 nuits en janvier 2024
tia a répondu le 21 janv. 2024
Thank you for your feedback and thank you for choosing Hilton Garden Inn Boca Raton. We look forward to welcoming you back in the near future.

10/10 – Excellent

Daniel

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very good
Séjour de 1 nuit en janvier 2024
tia a répondu le 20 janv. 2024
Thank you for your feedback and thank you for choosing Hilton Garden Inn Boca Raton. We look forward to welcoming you back in the near future.

4/10 – Médiocre

Sheryl

Voyage d’affaires
Points forts : Service et personnel, commodités
Points faibles : Propreté, état et installations de l’hébergement
The room has a smell right when I open the door that I don’t smell on other hotels I stayed in and I kept sneezing. I am allergic to whatever detergent they use on beddings.
Séjour de 3 nuits en janvier 2024
tia a répondu le 13 janv. 2024
Thank you for your feedback, we really appreciate your time and choice to let us know how we are doing, this is a very good opportunity for us to improve our service. We apologize for any inconvenience during your stay, such as the situation, we take your feedback very seriously. We look forward to welcoming you back and taking better care of you in the future

10/10 – Excellent

Natasha

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Was not comfortable staying at another hotel several minutes away cancel that stay and found this one minutes away. It was like Night and Day.
Séjour de 1 nuit en janvier 2024
tia a répondu le 15 janv. 2024
Thank you for your feedback, we really appreciate your time and choice to let us know how we are doing, this is a very good opportunity for us to improve our service. We apologize for any inconvenience during your stay, such as the situation, we take your feedback very seriously. We look forward to welcoming you back and taking better care of you in the future.