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Reviews of The Grand View Hotel

3 out of 5
The Grand View Hotel
174 Great Western Highway, Wentworth Falls, NSW

Reviews

7.6

Good

Rating 10 - Excellent. 51 out of 212 reviews" "
Rating 8 - Good. 87 out of 212 reviews" "
Rating 6 - Okay. 56 out of 212 reviews" "
Rating 4 - Poor. 13 out of 212 reviews" "
Rating 2 - Terrible. 5 out of 212 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jacquelyn, Albert Park

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and nice accommodation close to visitors center and walking distance to town for cafes and playgrounds. Staff went above and beyond to ensure we were well looked after and enjoyed our stay.
Stayed 1 night in Nov 2023

4/10 Poor

Frauke, Mount Olive

Liked: Cleanliness, staff & service
Left in hotel between 10:30pm and 9:00am with no staff present, was a bit daunting. Good clean room and great service while staff were present. Room had a smell of a smoker present in room.
Stayed 1 night in Nov 2023

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experience , friendly staff and clean hotel.
Stayed 2 nights in Sep 2023

8/10 Good

Megumi

Stayed 1 night in Aug 2023

8/10 Good

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
very friendly staff
Stayed 1 night in Aug 2023

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean and well appointed
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely old hotel
It’s a lovely old hotel, full of history. Yeah, there’s shared bathrooms down the hall but that is part of the charm.
Stayed 2 nights in Jun 2023

2/10 Terrible

Peshotan

Stayed 1 night in May 2023

8/10 Good

Margaret

Stayed 1 night in Mar 2023

10/10 Excellent

Helen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money. Clean, friendly staff, good food, comfy bed
Stayed 1 night in Feb 2023

6/10 Okay

Charlotte

Stayed 1 night in Feb 2023

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My 3 kids and myself thoroughly enjoyed our stay at your charming friendly hotel. After spending a few hours at the Falls, it was lovely to come back and chill out with a glass of cider and a good old fashioned pub meal. Rooms were comfy, bathrooms very clean. Definitely will stay here again!
Stayed 1 night in Feb 2023

10/10 Excellent

Jaroslaw

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Legit nice people and clean clean clean. Great value for money. Great location close to everything. Above and beyond helpful.

10/10 Excellent

WARREN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second time here - the staff are just wonderful. So natural and friendly. The rooms are nothing flash but pretty clean and the PUB side of the business closes at 10pm. So, no noise after that time. The food in the restaurant is very good. We had an ensuite room and just wished we'd had beside lamps and could open a window for fresh air .... that was our only beef. The whole place is just easy and no fuss. Thanks team !

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little gem
Wasn’t expecting luxury but was really surprised by the room very modern and spotless photos do not do it justice
Stayed 1 night in Dec 2022

8/10 Good

Baljinder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like to stay there
Stayed 1 night in Dec 2022

4/10 Poor

Daniel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible amenities and minimal advising of shared bathroom
Stayed 1 night in Nov 2022

8/10 Good

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic but comfortable
Stayed 1 night in Oct 2022

8/10 Good

Fredrick

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff were friendly and helpful, but the accommodation for 4 was inconvenient and uncomfortable, with no facilities in that setting, for sitting or even a cuppa.
Stayed 2 nights in Oct 2022

10/10 Excellent

Stephen

Stayed 3 nights in Sep 2022

6/10 Okay

Karin

Stayed 1 night in Sep 2022

10/10 Excellent

Prue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money
Stayed 2 nights in Sep 2022

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service
Basic accommodation, staff exceptional, food amazing.
Stayed 1 night in Sep 2022

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel although 140 years old, has been very recently and nicely refurbished. My only suggestions would be to use warm white LED lights in the room, the bright white used made it feel like I was in a 7/11. Also, there was no where to put/hang clothes. Otherwise everything else was great!
Stayed 1 night in Sep 2022

10/10 Excellent

Nicola

Stayed 1 night in Aug 2022

10/10 Excellent

Desmond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern room that had all we needed for an overnight stay. Loved the bathroom design. Being located near Wentworth Falls train station was a bonus for us.
Stayed 1 night in Aug 2022

10/10 Excellent

June R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good pub with modern bathrooms and cheery pub food
Stayed 1 night in Jul 2022

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Kate on Jul 23, 2022
Thank you very much for your 10 out of 10 review. We look forward to seeing you again.

8/10 Good

Salina

Travelled with family and small children
Liked: Cleanliness, staff & service
My kids enjoyed their stay there.
Stayed 1 night in Jul 2022

10/10 Excellent

Sam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly and helpful. Food was delicious very generous servings. Location fantastic cafes and shops just across the road. Rooms were extremely clean which is a big thing for me. Other than that it is a beautiful old pub.
Stayed 1 night in Jun 2022

10/10 Excellent

Stuart

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and cosy. Very comfortable
Stayed 1 night in Jun 2022

8/10 Good

Amanda

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice location and beautiful old building
Stayed 1 night in Jun 2022

8/10 Good

Lauralie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were nice. A little fridge in the room would have been an added bonus.
Stayed 1 night in May 2022

6/10 Okay

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely old hotel in the mountains with wonderful staff. My only real unpleasant things were road noise and a very uncomfortable bed.
Stayed 1 night in May 2022

8/10 Good

Ekaterina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

8/10 Good

Charmaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have a friendly staff despite how busy they were
Stayed 1 night in Apr 2022

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Heritage Building Very good Pub style dining
Stayed 1 night in Apr 2022
Response from Isti on Apr 19, 2022
Hi Helen, Thank you for your stay at The Grandview hotel. Hope seeing you again in the near future Best Regards The Grandview Hotel

8/10 Good

C

Stayed 1 night in Feb 2022

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy check-in. Shared facilities spotless.
Stayed 1 night in Feb 2022

10/10 Excellent

Maria

Stayed 1 night in Jan 2022

10/10 Excellent

Natalie

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay- we stayed another night. Jodie was so wonderful and helpful. The hotel was down staff due to sickness but they didn’t let that effect our stay… such a warm family feeling xx made it so lovely for us while we were In the area house hunting. Really made us feel positive about our move :)
Stayed 1 night in Jan 2022
Response from GVH on Jan 11, 2022
Good morning Natalie, Thank you and looking forward to be part of our community. See you soon and good luck on the house hunting.

8/10 Good

Lynda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old word charm
Stayed 1 night in Dec 2021
Response from GVH on Jan 18, 2022
Thank you so much Lynda, look forward to having you back soon. With kind regards

8/10 Good

peter

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice, room comfortable, shared bathroom was clean and tidy. Great steak from the restaurant, good size meals
Stayed 2 nights in Nov 2021

6/10 Okay

Verified traveller

Travelled with family and small children
For an above pub hotel room it’s fine. For a family staying with small children it’s not overly suitable and the price was ridiculous for the room we received. Door was difficult to open and close, busy main road could be heard. Won’t be back.
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 1 night in Dec 2020

10/10 Excellent

CJ, Bellingen NSW

Liked: Cleanliness, staff & service, property conditions & facilities
The property is a heritage building and in beautiful condition. The room was immaculate and clean . Tastefully decorated. Staff were outstanding and meal above the average. 5 stars
Stayed 1 night in Nov 2020

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Easy process with a friendly team and environment
Stayed 1 night in Jul 2020

10/10 Excellent

Michael, Sydney

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Clean and tidy bed was comfortable and warm I would recommend and stay there again
Stayed 1 night in Jun 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
- Great for the price, but quite noisy and cold in the room
Stayed 2 nights in Jun 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked location except for the main road. Clean and tidy
Stayed 1 night in Jan 2020