Ratings based on 465 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
85% of guests recommend
3.6 Room cleanliness
4.2 Service & staff
3.2 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified travellerfrom Sydney, NSW

Quirky hotel with history

Posted 2-Mar-2015
I have stayed here twice and each time all of the staff have been super friendly and efficient. Little touches like calling me by name and welcoming me back made the stay. The room was pleasant and clean, the bed very comfortable although the bathroom had seen better days. The public areas of the hotel are great to explore - it's like staying in a private hotel in the 1920s. Plenty to eat at breakfast but sorry to report the standard of meals at dinner wasn't what I expected. However, there's plenty of good restaurants/cafes nearby which offer excellent alternatives.
1 out of 5
by A verified traveller

Hotel in a time warp

Posted 19-Feb-2015
Needs a good clean and redecorating in a sympathetic art deco style
2 out of 5
by A verified travellerfrom Sydney

Good location but very dated and run down.

Posted 16-Feb-2015
Pros: The location and the breakfast.
Cons: Lots - particularly the décor.
Location: it's the Blue Mountains - there is plenty to do and see.
The place is like a rabbit warren - up and down. The décor is dated - this is not old world charm and it is in real need of a makeover to lighten the place up. The bathroom was very dated and we had to ask for a toilet brush - there was not one in the bathroom. Other than that it was clean and comfortable but overpriced for what is on offer.
4 out of 5
by Bhupesh Dhirfrom Australia - NSW - Sydney

This traveller left a rating score only Posted 26-Jan-2015
4 out of 5
by Orion Leungfrom Australia - NSW - Sydney

Posted 26-Jan-2015
Location: Close to everything
Facilities: Modest; Value: Inexpensive; Service: Good, Friendly; Cleanliness: Pleasant;
4 out of 5
for Everyone
by A verified traveller

ideal location and comfortable hotel

Posted 25-Jan-2015
The staff were friendly. The complimentary breakfast was to satisfaction and filling. We enjoyed the facilities in the hotel, such as the gaming room. These were good for wet weather.
4 out of 5
by Denese Williamfrom Australia - NSW - Sydney

Posted 23-Jan-2015
Pros: Lovely 1920 decor
Cons: There were no poached eggs
Location: Just right
Facilities: Basic; Value: Affordable; Service: Professional, Friendly, Courteous; Cleanliness: Nice; The 3 sisters and some great bushwalks are just down the road!
5 out of 5
by Dee Millsfrom Australia - NSW - Sydney

Posted 20-Jan-2015
Pros: The character of the hotel made everyone chill and relax
Location: Perfect, Australia
Facilities: Nice ; Value: Great deal; Service: Friendly; Cleanliness: Pleasant;
4 out of 5
for Families
by Michael

This traveller left a rating score only Posted 17-Jan-2015 on Hotels.com
3 out of 5
by Daniel Gutierrezfrom Australia - NSW - Sydney

Posted 12-Jan-2015
Pros: Location
Cons: The facilities
Location: Inspiring