Ratings based on 102 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
83% of guests recommend
3.5 Room cleanliness
4.1 Service & staff
3.3 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by Wopit from Yorkshire England

Hotel full of character

Posted 13-Apr-2014
Pros: Everything
Cons: Nothing
Location: Excellent a stone's throw from The Blue Mountains and all it offers
The Hotel Blue is absolutely charming in style and character. Welcoming staff and nothing too much trouble. Beautiful dining room with excellent food.
2 out of 5
by C from U.K.

Past its best

Posted 23-Feb-2014
Friendly staff and a reasonable breakfast could not compensate for a small, shabby room, badly in need of complete refurbishment. Disappointing and expensive for what it was.
2 out of 5
by A verified traveller

Good location but no air conditioner or central he

Posted 20-Jan-2014
3 out of 5
Recommended
for Everyone
by A verified traveller

This traveller left a rating score only Posted 19-Jan-2014
2 out of 5
by Jobie from sydney

Not what we expected

Posted 14-Jan-2014
I thought the hotel was going to have that old cosy heritage feel about it. Instead it felt rather dirty with ants in the carpet of our room. The bed was so hard and squeaky that was hard to get a good night sleep. Was contemplating driving home. We chose not to have breakfast at the hotel that came with the package. The best thing about the place was it was walking distance to attractions and town centre. However, whilst walking we saw many places that we would have preferred to be staying at and better prices too.
1 out of 5
Recommended
by A verified traveller

Fawlty Towersesque

Posted 31-Dec-2013 on Hotels.com
Very tired rooms, eccentric service but a strange old school charm.
4 out of 5
Recommended
for Couples
by james from UK

friendly and helpful

Posted 18-Nov-2013 on Hotels.com
very welcoming staff, comfortable beds, nice breakfast and a log fire in the evening!
5 out of 5
Recommended
for Couples
by Nina from Canberra

Good

Posted 10-Oct-2013 on Hotels.com
Good location, nice stuff, comfortable bed, plenty of entertainment , only problem is the bathroom is too small and old.
4 out of 5
Recommended
by justpassingthrough from Sydney

Full of character

Posted 30-Sep-2013 on Hotels.com
Quirky warm atmosphere that leaves a smile on your face. Room was simple but clean and comfortable and staff were very friendly. Will definitely say here again.
4 out of 5
Recommended
for Everyone
by barbara from Singapore

Cosy little hotel, with friendly staff.

Posted 16-Sep-2013
Pros: In the middle of town, friendly staff.
Cons: Hotel needs new furniture, and a major renovation badly.
Location: In the middle of Katoomba town. Close to Echo point and train station.
Cosy Hotel. Staff very friendly and very helpful. However, the decor and furniture is very old and dated. A general overhaul and major renovation is badly needed.