Lobby

Reviews of La Quinta Inn by Wyndham Radford

2.5 out of 5
La Quinta Inn by Wyndham Radford
1450 Tyler Ave, Radford, VA

Reviews

8.0

Very good

Rating 10 - Excellent. 277 out of 808 reviews" "
Rating 8 - Good. 311 out of 808 reviews" "
Rating 6 - Okay. 129 out of 808 reviews" "
Rating 4 - Poor. 61 out of 808 reviews" "
Rating 2 - Terrible. 30 out of 808 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Mar 2024

10/10 Excellent

Michael, Reston

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Welcoming.
Stayed 1 night in Apr 2024

10/10 Excellent

donna

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean room!
Stayed 1 night in Apr 2024

4/10 Poor

Avery

Disliked: Cleanliness, staff & service
Wish was cleaning showers curtains and better
Stayed 3 nights in Apr 2024

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as expected. Friendly staff!
Stayed 1 night in Apr 2024

10/10 Excellent

Kent

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could hear through walls of other rooms , not much area for our little dog to potty, but really not bad for 1 night stay!
Stayed 1 night in Apr 2024

10/10 Excellent

James

Travelled with partner
Liked: Amenities, property conditions & facilities
I was surprised we had no coffee maker in the room.
Stayed 1 night in Apr 2024

10/10 Excellent

Christine R.

Great stay.
Stayed 1 night in Mar 2024
Response from Nino on Apr 2, 2024
Awesome! I am so happy that you enjoyed!

8/10 Good

Jennifer

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are incredibly friendly and helpful!
Stayed 4 nights in Mar 2024
Response from Nino on Apr 2, 2024
We love our team! The passion they have to make everyone feel welcomed and taken care of is awesome!

6/10 Okay

Amanda

Travelled with family and small children
Liked: Staff & service
Things were relatively ok, but we found dog food scattered in our room and everything on the dresser was sticky. The people working there were so nice, but I'm not sure we would stay here again. Though this is not the staff's fault, things were also decently noisy where our room was.
Stayed 1 night in Mar 2024
Response from Nino on Apr 2, 2024
I am so sorry to hear that you had this experience. I can assure that this was an oversight. When you are with us if something is not right with your stay let us know. We will get you to another room and get you settled in.

8/10 Good

viktoriya

Travelled with family
Liked: Staff & service
Front desk people was great.
Stayed 3 nights in Mar 2024
Response from Nino on Mar 12, 2024
Awesome! That is awesome to hear! We love our team. They have such a passion for the guest experience.

2/10 Terrible

samia

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible
Stayed 3 nights in Mar 2024
Response from Nino on Mar 12, 2024
Can we get more specific feedback so that we can correct our guest experience?

2/10 Terrible

Michael

Stayed 1 night in Mar 2024
Response from Nino on Apr 2, 2024
Can we get some feedback from your stay with us! We definitely want to get things right!

6/10 Okay

Jerry

Liked: Staff & service
Need update their appliances. Need clean better in the bathroom. Not a lot of choices for breakfast.
Stayed 1 night in Feb 2024
Response from Nino on Mar 6, 2024
Thank you for the feedback. Can I get some more details regarding your room. Which appliances are you referring to?

4/10 Poor

JENNIFER

Stayed 3 nights in Jan 2024
Response from Nino on Apr 2, 2024
We would love to get some feedback regarding your stay. Rest assured we will get is it corrected.

10/10 Excellent

Shelby

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms . Very quiet.
Stayed 1 night in Feb 2024
Response from Nino on Mar 6, 2024
Thank you for taking the time to rate the La Quinta Inn & Suites of Radford. We hope to see you again soon.

6/10 Okay

eli

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was specious. However, when entering the hotel there is a moldy odor. The included breakfast was poor and uninviting. The receptionist when we arrived was not courteous and uncaring. While the hotel was practically empty, only a handful of guest, we asked to get another chair for the room (there was only one chair). The receptionist said that it's impossible since they are needed in the other (empty) rooms. After some encouragement, she spoke with the manager who authorized to bring another chair so that we could both sit at the same time. Perhaps some training in customer's service would be beneficial to the evening shift receptions. In contrast the following morning receptionist was very courteous and helpful.
Stayed 1 night in Jan 2024
Response from Nino on Jan 30, 2024
Thank you for sharing your experience regarding the staff. We will definitely review on what they can and can not offer our guests. We appreciate you letting us know and hope to see you again soon!

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Nino on Jan 16, 2024
Thank you for taking the time to rate our hotel. We hope to see you again!

10/10 Excellent

John

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Other then unexpected incidental charge it was a great experience
Stayed 1 night in Jan 2024
Response from Nino on Jan 16, 2024
Sorry about that! Thank you for taking the time to rate our hotel. We hope to see you again!

10/10 Excellent

Elva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Nino on Jan 16, 2024
Thank you for taking the time to rate our hotel. We hope to see you again!

10/10 Excellent

Anthony

Stayed 1 night in Jan 2024
Response from Nino on Jan 16, 2024
Thank you for taking the time to rate our hotel. We hope to see you again!

10/10 Excellent

Kelsey

Stayed 1 night in Jan 2024
Response from Nino on Jan 5, 2024
Thank you for taking the time to rate our hotel!

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Nino on Jan 5, 2024
Thank you for taking the time to rate our hotel.

10/10 Excellent

Robert

Stayed 1 night in Dec 2023
Response from Nino on Jan 5, 2024
Thank you for taking the time to rate our hotel!

4/10 Poor

Ryan

Business traveller
Disliked: Property conditions & facilities, room comfort
Lacking in key areas
It was a Smokey lobby every day. The walls didn’t have the adequate sound transmission rating for a quiet stay and their didn’t have accessible rooms.
Stayed 6 nights in Dec 2023
Response from Nino on Jan 5, 2024
Thank your the feedback. We will review the smoking policy with our team. I apologize for not having the accessible room available for during your stay with us.

8/10 Good

Robert

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Some better breakfast options would be nice.
Stayed 1 night in Dec 2023
Response from Nino on Jan 5, 2024
Thank you for the feedback! What type of options would you like to see from us.

8/10 Good

Larry

Liked: Cleanliness, amenities, property conditions & facilities
Slept well, and clean room
Stayed 1 night in Dec 2023
Response from Nino on Jan 5, 2024
Fantastic! Thank you for sharing your experience.

8/10 Good

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, and comfortable.
Stayed 1 night in Dec 2023
Response from Nino on Dec 12, 2023
I am so happy that you enjoyed your stay with us! Hope to see you again soon!

10/10 Excellent

Julian

Stayed 1 night in Dec 2023
Response from Nino on Dec 7, 2023
Thank you for taking the time to rate our hotel. We are so happy to see that you enjoyed your stay with us! We hope to see you again soon!

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed Direct TV (just like home) and the shower and eggs/sausage for breakfast. Staff was friendly and helpful at breakfast. well lit parking was comforting. Appreciate the gym option. I usually stay at a hotel nearby that was booked. This hotel is definitely on my list when I return
Stayed 1 night in Dec 2023
Response from Nino on Dec 7, 2023
Awesome! I am so happy that we made you feel at home with us! Looking forward to having you back in with us!

10/10 Excellent

Billee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gal who checked us in was super friendly. For being a bit older hotel, very clean.
Stayed 1 night in Oct 2023
Response from Nino on Nov 14, 2023
We love Barb! She does an amazing job in taking care of our guests!

10/10 Excellent

Rodney

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Our rooms were very neat and clean and well-furnished. The staff was very helpful, and went above and beyond in meeting any needs we had. The breakfast bar was great as well. Next time we stay in Radford, we will definitely be here!
Stayed 8 nights in Oct 2023
Response from Nino on Nov 14, 2023
Awesome! I am so happy that you enjoyed your room and that the staff made you feel welcome! We look forward to seeing you on your next stay.

2/10 Terrible

Tracy

Stayed 1 night in Nov 2023
Response from Nino on Dec 7, 2023
Thank you for taking the time to rate our hotel. Can we get some feedback regarding your stay so that we can continue to grow our experience in a positive direction for our guests?

10/10 Excellent

Rimfa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Nino on Nov 7, 2023
Thank you for taking the time to rate our hotel. We hope to see you again soon!

8/10 Good

Charles A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I visited Radford University for the weekend with my daughter. We stayed here and were very satisfied. The hotel was about 1 mile from the campus. What I liked most was that our room was affordable, very clean, and comfortable. The beds were comfortable, the room temperature was cool, and the bathroom had a nice, spacious shower. The overall property was quiet, quaint, and felt safe. If I had to be nitpicking, I would say the parking lot is pretty small and I didn’t notice an elevator so if your disabled you’d likely need a first floor room.
Response from Nino on Nov 2, 2023
So happy that you enjoyed your stay with us and found the hotel comfortable and meet your needs. Thank you for taking the time to share your experience with our hotel.

4/10 Poor

Juan Manuel

Stayed 2 nights in Oct 2023
Response from Nino on Dec 7, 2023
Thank you for taking the time to rate our hotel. Can we get some feedback regarding your stay so that we can continue to grow our experience in a positive direction for our guests?

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
This hotel ll was very clean! The rooms were nicely updated and comfortable
Stayed 1 night in Oct 2023
Response from Nino on Nov 2, 2023
So happy that you found our rooms clean and enjoyed the updates!

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Close ish to VT
Stayed 1 night in Oct 2023
Response from Nino on Nov 2, 2023
We are close to Virginia Tech and a great value for Game Day.

10/10 Excellent

Lisa, Naples

Liked: Cleanliness, staff & service, property conditions & facilities
Great property. Staff was extremely helpful and kind. Would definitely stay there again!
Stayed 3 nights in Oct 2023
Response from Nino on Nov 2, 2023
Awesome! So happy that the team made you feel at home and that you would stay with us again!

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was well-kept, spacious, and fairly new. The staff were very friendly and helpful. The price was fair. Breakfast was forgettable - but Cracker Barrel is nearby.
Stayed 1 night in Oct 2023
Response from Nino on Nov 2, 2023
So happy that you enjoyed your room and the staff took great care of you. We hope to see you again soon!

10/10 Excellent

Signe

Stayed 1 night in Oct 2023
Response from Nino on Nov 2, 2023
Thank you for taking the time to rate the La Quinta Inn & Suites of Radford.

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Nino G on Oct 17, 2023
Thank you for taking the time to rate our hotel. We hope to see you again soon!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very comfortable stay, breakfast was really good! Only complaint is the schrub in front when you are exiting onto Tyler. It creates a dangerous blind spot. Other than that, I would stay again.
Stayed 2 nights in Oct 2023
Response from Nino G on Oct 17, 2023
Thank you for the feedback! We will get that addressed.

8/10 Good

Kelly

Liked: Cleanliness, staff & service
Price was good
Stayed 2 nights in Oct 2023
Response from Nino G on Oct 17, 2023
Thank you for taking the time to rate our hotel. We hope to see you again soon!

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consistency good
Besides our stay on 10/07, we stayed here several years ago for a few nights. The staff is friendly, professional and the hotel is clean and updated. We will absolutely stay here again.
Stayed 1 night in Oct 2023
Response from Nino G on Oct 17, 2023
Welcome Back! So happy that the team took great care of you. Hope to see you again soon!

10/10 Excellent

Mercedes

Stayed 1 night in Sep 2023
Response from Nino G on Oct 17, 2023
Thank you for taking the time to rate our hotel. We hope to see you again soon!

8/10 Good

GAIL

Stayed 1 night in Sep 2023
Response from Nino on Nov 2, 2023
Thank you for taking the time to rate the La Quinta Inn & Suites of Radford.

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Nino G on Oct 17, 2023
Thank you for taking the time to rate our hotel. We hope to see you again soon!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Nino on Sep 26, 2023
Thank you for taking the time to rate the La Quinta Inn & Suites!

8/10 Good

Patty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was perfect. Small, friendly, just like the town of Radford. I was in town visiting my new grandson. My only issue was that my Pacemaker kept disabling my room key! The lovely lady at the desk was always willing to replace.....like 5 times!!!
Stayed 2 nights in Sep 2023
Response from Nino on Sep 26, 2023
Oh man! So happy that the desk was able to assist you. Thank you for stopping in to visit.