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ibis Styles Birmingham Hagley Road Hotel – Avis

3 out of 5
ibis Styles Birmingham Hagley Road Hotel
313 Hagley Road, Edgbaston, Birmingham, England

Avis

8,2

Très bien

Note de 10 – Excellent, d’après 204 avis sur 544." "
Note de 8 – Bien, d’après 224 avis sur 544." "
Note de 6 – Acceptable, d’après 69 avis sur 544." "
Note de 4 – Médiocre, d’après 22 avis sur 544." "
Note de 2 – Terrible, d’après 25 avis sur 544." "

8,6/10

Propreté

8,6/10

Service et personnel

7,8/10

Commodités

8,2/10

État et installations de l’hébergement

7,6/10

Écoresponsabilité

Avis

10/10 – Excellent

Emilie, Westbury

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Très belle chambre, personnels à l'écoute et attentionné
Séjour de 1 nuit en juillet 2020
Paul C a répondu le 9 juill. 2020
Dear Emilie, We very much appreciate your comments regarding your stay at the ibis Styles Birmingham Hagley Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul C Ibis Styles Team

10/10 – Excellent

Jean Paul

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
La propreté
L’hôtel ressemble aux photos et très propre
Séjour de 1 nuit en novembre 2018
Danny a répondu le 19 nov. 2018
Thank you for your review of our Hotel I am glad that your stay was a good one and our photos online was what you found when you stayed with us.. We hope to see you back again soon. Kind Regards Danny Crompton General Manager

8/10 – Bien

Nicolas

Points forts : Propreté, état et installations de l’hébergement
Points faibles : Service et personnel
No phone in the rooms but a USB plug
General Manager a répondu le 1 févr. 2017
Dear Guest, Thank you for you comments we take both positive and constructive feedback very seriously. We are passionate about hospitality and endeavour to give our valued guest best customer service possible. I look forward to welcome you back to your hotel in near future. Regards, Harpreet

2/10 – Terrible

Voyageur vérifié

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Cancelled by Hotel
Was supposed to be staying in this hotel Monday-Wednesday. My stay was cancelled by the hotel on the Friday before. This was around 2 weeks ago. I have still not received a refund from the hotel or hotels.com. Hotels.com offered an alternative on the Friday and I was told this was the only option but this hotel didn’t work for me and I asked for a refund and was told this would be processed. I ended up booking another hotel at my own cost. At 4:30pm on the day I was supposed to check in, hotels.com offered 3 other hotel options, however, obviously this was too late.
Séjour de 2 nuits en juin 2023

2/10 – Terrible

Amanda

Séjour de 1 nuit en juin 2023

10/10 – Excellent

Helen

Séjour de 1 nuit en juin 2023

6/10 – Acceptable

Terry

Points forts : Propreté, service et personnel
G
Never slept, could everyone in and out and conversation from next door and above
Séjour de 1 nuit en juin 2023

8/10 – Bien

Jonathan

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en juin 2023

8/10 – Bien

Matthew

Séjour de 1 nuit en juin 2023

8/10 – Bien

John

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
I had a good stay at the hotel. The only issue I had was on my first morning I had to take a cold shower as there was an issue with the plumbing. I let the reception know when I went out that morning, by the time I got back in the evening the issue had been resolved. I would stay again.
Séjour de 3 nuits en juin 2023

10/10 – Excellent

Daniel

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Business Stay
Easy parking. Friendly check in. Clean and compact Breakfast good. Ideal business stop over
Séjour de 1 nuit en juin 2023

8/10 – Bien

Barrie

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en mai 2023

10/10 – Excellent

Arif

Séjour de 1 nuit en mai 2023

10/10 – Excellent

Jane

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en avril 2023

10/10 – Excellent

Doris

Séjour de 1 nuit en mai 2023

10/10 – Excellent

Amelia

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Enjoyed my stay, recieved an email in the morning to inform me about an event which would mean noise and limited parking. The noise stopped when they said it would. When I arrived there was no parking but they found a space for me. Very pleased with this stay and the helpful staff.
Séjour de 2 nuits en avril 2023

10/10 – Excellent

Clarence

Séjour de 1 nuit en décembre 2022

8/10 – Bien

Ruby

Séjour de 1 nuit en avril 2023

10/10 – Excellent

Miss

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great service and friendly staff
Staff were really great. No food on site but they recommend places you can order in from and you can eat in the bar area. Clean room with everything you need. Would stay again.
Séjour de 2 nuits en avril 2023

6/10 – Acceptable

louise

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Room
The room was really small and on a main road. The traffic was loud all Night. The hotel was clean, I had noisy “neighbours “ and had a competition the following morning so would have benefited from a room away from the road.
Séjour de 1 nuit en avril 2023

8/10 – Bien

Vicki

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en avril 2023

8/10 – Bien

Robert

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en avril 2023

6/10 – Acceptable

Voyageur vérifié

Points forts : Service et personnel
Ok
Room was ok. Bed was not what I would of expected mattress did not a sheet over and looked old dirty. Instead a mattress topper had been placed on bed with sheet around it. The room itself had a few repairs done to it that were not what I would call satisfactory
Séjour de 2 nuits en avril 2023

8/10 – Bien

Steven

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Not bad for the money
Not bad at all, the only negative.... breakfast was nothing fantastic and no hot options. Basic but i managed. Overall ok
Séjour de 1 nuit en avril 2023

10/10 – Excellent

BHAVIK

Séjour de 1 nuit en mars 2023

6/10 – Acceptable

Angus

Voyage d’affaires
Points forts : Service et personnel
All OK, but shower took around 10 minutes to heat up, breakfast was very basic. Rooms quiet noisy, can hear other guests. For the price it was average / ok
Séjour de 1 nuit en mars 2023

10/10 – Excellent

Betasha

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en mars 2023

10/10 – Excellent

Jason

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Happy stay
The hotel is modern and fresh, friendly staff and nice rooms. Bar in reception and free parking. Only 2 miles to broard Street £7 in a taxi. We will book there again.
Séjour de 1 nuit en mars 2023

8/10 – Bien

John

Points forts : Service et personnel, confort de la chambre
One night break
Apart from a disinterested welcome on arrival the staff were very friendly and helpful. For £85 the compact room was more than adequate and in the style of a premier inn. The room hadn’t been hoovered but it was by no means dirty. Overall a pretty decent hotel not far from the city centre. Continental breakfast was very nice with lots of choice.
Séjour de 1 nuit en mars 2023

6/10 – Acceptable

David

Voyage d’affaires
Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
OK
I only stayed one night and although the room was very small it was adequate.
Séjour de 1 nuit en mars 2023

10/10 – Excellent

Aline

Séjour de 1 nuit en mars 2023

6/10 – Acceptable

R

continental breakfast was a bit limited
Séjour de 2 nuits en mars 2023

6/10 – Acceptable

david

Voyage d’affaires
Points forts : Service et personnel
No food
I would not have stayed here if I had known there was no food available diner time or evenings and there was no hot breakfast just continental. Also only bottled beer at the bar so quite expensive for a pint . The place apart from that was good enough.
Séjour de 4 nuits en février 2023

10/10 – Excellent

Ismail

Voyage d’affaires
Points forts : Propreté, service et personnel
Shower not very good taps broken no body gel
Séjour de 1 nuit en février 2023

6/10 – Acceptable

david

Voyage d’affaires
Points forts : Service et personnel
No evening food
Disappointed with no hot breakfast and no evening food had to fend for ourselves. I expected both when I booked or I wouldn’t have booked there .
Séjour de 2 nuits en février 2023

8/10 – Bien

Stephen

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Noisy room next door
Decent stay thin walls could hear next door talking and giggliglng all night . Went to sleep with the Tv still on . Got text when I woke up that the the volume was too high. It was only turned up because I couldn’t hear it for them talking loudly to one another. Cheekily they complained when they got back from the pub that the volume was disturbing them . Yet up to 10oclock before they went out they were very noisy . Some people just are so self centred and up their self . Ishould have complained about the but didn’t . Apart from thin walls it’s a decent hotel. I have stayed here many times with no problems.
Séjour de 1 nuit en février 2023

10/10 – Excellent

Voyageur vérifié

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2023

10/10 – Excellent

sj

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Well done Simran and Anila!
A good hotel made great by Simran and Anila, the best front of house team ever
Séjour de 2 nuits en février 2023

4/10 – Médiocre

WAI SHUN

Séjour de 2 nuits en janvier 2023

2/10 – Terrible

Warren

Séjour de 1 nuit en décembre 2022

6/10 – Acceptable

MR NARENDRAKUMAR N

Points forts : Propreté, service et personnel et confort de la chambre.
Poor Soundproofing but good.
It was a pleasant stay overall but let down by a number of issues.My wife and I came to Birmingham to look after my daughter’s two year old as she just had another baby. Therefore we chose Ibis just for sleeping and resting. First night was awful as we were kept awake by the occupants in the next room till 4 am. I went down to at 2am to complain about the noise to the night porter. Although the night porter took action the noise did not die down. We could also hear occupants using the toilet. Bottom line - poor inter-room sound proofing. The other point to note was that the shower tray and sink were damaged and should have been replaced before allowing new occupants.Hard to say what germs were lurking beneath the shower tray. Re parking I registered my car registration as required but was disturbed to receive a PCN two weeks later. Although we were compensated with a free breakfast for the disturbed night and have been assured that the PCN would be could cancelled our overall experience is somewhat marked. The hotel is nice otherwise with pleasant breakfast room and bar. Unfortunately no draught beer was available during my stay either.Broken pump.
Séjour de 4 nuits en janvier 2023

10/10 – Excellent

Martin

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en janvier 2023

10/10 – Excellent

Peter

Séjour de 1 nuit en janvier 2023

10/10 – Excellent

Steve

Séjour de 1 nuit en décembre 2022
GM a répondu le 11 déc. 2022
Hi Steve Thank you for the excellent review and we do hope we can welcome you again soon.

10/10 – Excellent

Brett

Séjour de 1 nuit en décembre 2022
GM a répondu le 8 déc. 2022
Hi Brett Thank you for the 10 out of 10 we hope we can welcome you again soon.

6/10 – Acceptable

LEILA

Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
Séjour de 1 nuit en décembre 2022
GM a répondu le 8 déc. 2022
Hi Leila Thank you for the review and we hope we may be able to welcome you again in the future

10/10 – Excellent

Emma

Séjour de 1 nuit en décembre 2022
GM a répondu le 5 déc. 2022
Thank you Emma for the 10 out of 10. We hope we can welcome you again soon.

8/10 – Bien

Mark

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great location, on-site parking superb, rooms are due an update. Very helpful staff members.
Séjour de 1 nuit en novembre 2022
GM a répondu le 29 nov. 2022
Hi MarkThank you for the positive review and i a do hope we can welcome you back again soon

10/10 – Excellent

Neil

Voyage d’affaires
Points forts : Propreté, état et installations de l’hébergement
Points faibles : Commodités
Clean and modern but, basic. Bar, but no restaurant in the evening, so it's Deliveroo/Just-Eat etc
Séjour de 2 nuits en novembre 2022
GM a répondu le 29 nov. 2022
Hi NeilThank you for the 5 out of 5 review and i do hope we can welcome you back again soon.

8/10 – Bien

Simon