Double Room
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Reviews of Coleshill Hotel by Greene King Inns

3 out of 5
Coleshill Hotel by Greene King Inns
152-156 High Street, Coleshill, Birmingham, England

Reviews

7.8

Good

Rating 10 - Excellent. 107 out of 340 reviews" "
Rating 8 - Good. 145 out of 340 reviews" "
Rating 6 - Okay. 41 out of 340 reviews" "
Rating 4 - Poor. 26 out of 340 reviews" "
Rating 2 - Terrible. 21 out of 340 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Reginald

Travelled with partner
Liked: Staff & service
Limited choice of bitters the pints that I wanted wasn't available although the pumps were on the bar. Breakfast wasn't value for money £12.00, we went for breakfast 8.30 am part of breakfast was also a buffet, there were no pastries left no orange juice very little milk for cereal not what I expected for the price. Vegetarian sausages coated in a plastic type of skin of which my wife didn't like and so left the breakfast.
Stayed 2 nights in Feb 2024

10/10 Excellent

Max, Cononley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Andrew

Stayed 1 night in Dec 2023

8/10 Good

lisa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are great, so friendly and welcoming. The food is great. The bed was very comfy and the bathroom huge. Great access for the NEC just a few miles away. The only thing I would say is the carpet in the room needs replacing.
Stayed 2 nights in Nov 2023

8/10 Good

mick

Travelled with partner
Liked: Cleanliness, staff & service
staff great very helpful room poor heating beer garden at light not lit well corridor lighting very dark
Stayed 3 nights in Oct 2023

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recent stay
Very comfortable. Down for a family wedding. Booked in for 2 nights. Very reasonably priced. Comfy beds. Excellent breakfast and plenty of it. Very friendly staff. What’s not to like !! Wouldn’t hesitate to stay there again
Stayed 2 nights in Oct 2023

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff superb sleep
Stayed 2 nights in Sep 2023

8/10 Good

Ingrid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant surprise in a quiet small town
Stayed 1 night in Sep 2023

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

4/10 Poor

richard

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No towels no cups
Stayed 1 night in Aug 2023

6/10 Okay

Joyce

Disliked: Cleanliness
Stayed 3 nights in Aug 2023

8/10 Good

kathleen

Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Staff very pleasant and helpful
Stayed 3 nights in Jul 2023

8/10 Good

Roger

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Very traditonal, but needs upgrading. Only 2 rooms with step in shower. Staff were excellent and very helpful.
Stayed 2 nights in Jul 2023

8/10 Good

Anne

Stayed 1 night in Jul 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

simon, Doncaster

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed mid-week for the night. Great hotel/pub . Great price and powerful shower in bathroom. Very convenient for NEC/NCC £10 taxi ride
Stayed 1 night in Jun 2023

8/10 Good

Majkenny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy for the NEC
Slightly dated & a little tired, but clear & good hot food, cold drinks in the bar - pleasant enough & very handy if your working at the NEC
Stayed 1 night in May 2023

10/10 Excellent

Lawrence

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth a stay for business or pleasure
I have stayed at the Coleshill Hotel a number of times for business and pleasure and have never been disappointed. The reception staff are particularly helpful and pleasant.
Stayed 1 night in May 2023

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

shaun

Stayed 1 night in Apr 2023

10/10 Excellent

Nicolas

Stayed 1 night in Apr 2023

8/10 Good

Lisa

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We’re we’re visiting family in the area so the hotel was in close proximity to where we needed to travel. Friendly staff and food was reasonably priced. Room was very clean. Music from the downstairs pub on a Saturday night was a bit of a pain when trying to get to sleep, but overall good.
Stayed 1 night in Apr 2023

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Gary

Business traveller
Liked: Cleanliness, staff & service
Event at the Hilton Metropol
Toilet seat broken, very unstable. Convenient location to the event my wife and I attended.
Stayed 2 nights in Mar 2023

4/10 Poor

Angela

Travelled with group
Liked: Cleanliness
Disliked: Room comfort
The Drunks Ruined My Stay
I love this hotel, but staying over a weekend is a less than pleasant experience for a jet lagged patron wanting some sleep. The first floor pub closes at 12:30, at which point the party heads to the street, just below my window. Lots of drunken yelling, screaming and foul language from drunken pub patrons. Friday night was bad, but Saturday night was off the charts bad, with not only people yelling and screaming but they got their cars involved, blocking the street entirely with a game of "chicken"- threatening to crash cars that were in the way. The worst of it was the revving engines and very loud explosive backfiring of engines, as loud as gunshot. A person with ptsd would have had a real issue.....This establishment blames the pub down the road, the fact that it's High Street, and to be expected. NO! They need to decide what to do about this. My second time at this hotel and the same issues. Clearly they need a policy for closing on weekends- like a cop on the street to control the drunks. None of them should have been driving. Coles Hill is a lovely town. I don't know why they put up with this. The hotel staff is fabulous, the restaurant is great, the room was comfortable and clean, and it was a great location. I hope this can be rectified. I would stay again, but not unless a policy is put in place to make a restful night's sleep possible. After all, isn't that the point of a hotel?
Stayed 2 nights in Mar 2023

10/10 Excellent

clair

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome staff. Very helpful. Couldn't do enough for us. Will stay again
Stayed 1 night in Mar 2023

6/10 Okay

Barbara

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little country pub 10 mins from Airport
Lovely little pub with rooms upstairs. Only issue you had no hairdryer or shampoos
Stayed 1 night in Feb 2023

8/10 Good

Darryl

Stayed 1 night in Dec 2022

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Nice little town shame about traffic noise
We had difficulty arriving as the road was closed which we were not informed of. On arrival we were told we were in the House across the way from the Hotel which we were quite pleased about. Unfortunately, the room was road facing and single glazed. The road traffic noise was very evident all night, including the drey truck delivering to the hotel at 6:25am the next morning which we were not warned about. The TV could only be viewed whilst lay on the bed and the bathroom is in need of a good deep clean. The staff were actually very pleasant and the breakfast was average (full English) to good (Eggs Royale). Although we had booked for two nights as we were attending an event at the NEC, we decided to cut our losses and headed home to get a decent nights sleep.
Stayed 2 nights in Nov 2022

4/10 Poor

Verified traveller

Liked: Cleanliness
A shame could have been better
Other hotels have managed to warn of local road closure or event affecting my stay but this place didn’t warn of high street closure for christmas lights and market. Traffic was so horrendous we found a car park and walked. When we arrived we were warned about the 06:30 beer delivery, which wasn't what woke us. Breakfast finished at 09:00 so we didn't even try to get there, found an excellent local cafe instead.
Stayed 1 night in Nov 2022

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy and cosy.
Staff were extremely friendly and helpful. Room was cool and quiet (exactly what we requested) Bed was huge and comfortable. Bathroom, bedding and towels, pristine and spotless. If I must give any negatives; the dressing table draw was stiff to open and the room could do with a fresh kick of paint. Both of these are nothing to complain about.
Stayed 2 nights in Oct 2022

8/10 Good

Miguel Angel

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
The sheets on the bed wasn’t clean
Stayed 1 night in Sep 2022

10/10 Excellent

Howard

Stayed 3 nights in Sep 2022

8/10 Good

owen

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful on check-in. I had to cancel one room due to unforeseen circumstances and they allowed me to do that free of charge even though it was non-refundable
Stayed 1 night in Aug 2022

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

6/10 Okay

Howard

Liked: Staff & service
Disliked: Property conditions & facilities
Lovely staff. Ordinary hotel
Stayed 2 nights in Aug 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Check in and check out were both handles very efficiently.
Stayed 3 nights in Aug 2022

6/10 Okay

Gary

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Lots of potential but needs revamping.
Stayed 1 night in Aug 2022

10/10 Excellent

shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

David

Stayed 1 night in Jul 2022

8/10 Good

MISS SUSAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Sophie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

6/10 Okay

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Could do with soundproofing
Pub hotel was OK. I had to go and find someone to check in on arrival as there was no one on reception and no notice or indication of who or where to go to find someone. It was a lively Friday night in the pub the noise from the bar continued until 11.30 ish then died down also I could hear the couple in the next room just talking they were not loud need to do something to deaden the noise in the rooms, I accept it's a pub but it is also a hotel guests may not want to stay up until 11.30 or may as I was need to be away early as I was, for this reason I will not use it again.
Stayed 1 night in Jul 2022

10/10 Excellent

K.Coulson

Stayed 1 night in Jul 2022

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had brill time but not much choice of beer .
Had a lovely time came for my brothers wedding it was a good day and staff was so helpful .
Stayed 1 night in Jun 2022

8/10 Good

Sue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and food. Comfortable stay
Stayed 2 nights in Jun 2022

8/10 Good

Danny

Stayed 1 night in Jun 2022

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous and helpful staff, went the extra mile
Stayed 1 night in Jun 2022