thank you for your feedback we apologize for the inconvenience.

Dear Jeannette, I appreciate you sharing your feedback following your stay at the RED ROOF INN BINGHAMTON - JOHNSON CITY. I was saddened to read that your stay fell short of your expectations due to the insects you reported along with the condition of the tv you described. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,Oshane Red Roof Management RediResponse Specialist

Thank you for your feedback we appreciate it.

Thank you for your feedback we appreciate it. The room type you booked is a basic room. It's mentioned in descriptions.

Thank you for taking the time to write a review of your stay at the Red Roof Inn Binghamton - Johnson City. Please accept our most sincere apologies for the Tv, the phone and all other inconveniences. To uphold our high standards at RedRoof I’ve shared your encounter with management.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRedRoof ManagementRediresponse Specialist

Thank you for your feedback we appreciate it we apologize for the inconvenience.

Hello Robert,Thank you for your comments regarding your stay at our RED ROOF INN BINGHAMTON - JOHNSON CITY being a good one for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, we look forward to your next stay at Red Roof. Sincerely, Toni-Ann Red Roof Management RediResponse Specialist

Hello Ashley, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BINGHAMTON - JOHNSON CITY and I appreciate your 4/5 score following your stay. It is great to read that you found our hotel to be convenient for your needs. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

Hey Michael,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Binghamton - Johnson City. Red Roof sincerely appreciate your comments and we're very sorry you were unhappy with your experience as you aren't seeing any improvements done. You indicated that you were unsatisfied with your stay due to limited staff being available. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Hello Fawn, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BINGHAMTON - JOHNSON CITY and I are saddened to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Thank you for the feedback we appreciate it.

Thank you for your Feedback we appreciate it

Thank you for your Feedback we appreciate it

Dear Carolyn,Thank you for taking the time to tell us about your experience at the RED ROOF INN FAIRMONT. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the poor connectivity of the WIFI, the leaking shower and the other concerns you described. We take these issues seriously, and we will investigate and address these matters immediately. Additionally, we will use your feedback to ensure our staff is providing the level of service our guests deserve.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you.Very truly yours,AdraineRed Roof ManagementRediresponse Specialist

Thank you for your feedback we appreciate and will take a look into this matter.

Hello Astrid,The staff at the RED ROOF INN BINGHAMTON - JOHNSON CITY and I appreciate your 4/5 score following your stay. At Red Roof, we hope to continue to provide great experiences for you, so in the future, please consider adding more detailed comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Red Roof Management

Thank you for your feedback we appreciate it

Hello Amy, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Binghamton - Johnson City and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Thank you, Jaylees, for taking a moment to complete our survey. The staff at the Red Roof Inn Binghamton - Johnson City and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Thank you for your feedback we appreciate it

Hello Raja, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN BINGHAMTON - JOHNSON CITY and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

Dear Dawn,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Binghamton - Johnson City and I appreciate your 5/5 score. It's always a pleasure to see when our amazing guest had a wonderful experience which resulted in your 5/5 score. We always enjoy hearing about the positive experiences our guests have at our hotels.Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Thank you for the feedback we appreciate it. we apologize for inconvenience.

Thank you for the feedback we appreciate it.

Thank you for the feedback we appreciate it.

Thank your for feedback we appreciate your feedback. we look forward to seeing you

Thank you for your feedback we appreciate it

Hello Patricia, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BINGHAMTON - JOHNSON CITY and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Thank you for your feedback we appreciate it However we did have Ice in lobby since our Ice machine not working.

We do apologize for the inconvenience However we did not see any needles in parking lot. Also the tv's we have is same size in all room.

We apologize for the inconvenience we appreciate your feedback.

Liebe Mila,Es tut uns leid, dass Ihre kürzliche Erfahrung im RED ROOF INN BINGHAMTON - JOHNSON CITY nicht Ihren Erwartungen entsprochen hat. Wir sind zutiefst enttäuscht, dass Sie bei Ihrem letzten Besuch auf diese unangenehmen Situationen gestoßen sind. Ich werde die Unterkunft auf jeden Fall darauf aufmerksam machen, um auf Ihr Anliegen einzugehen. Wir von Red Roof schätzen Ihr Geschäft und legen großen Wert auf Ihr Feedback.Sincerely,OshaneRed Roof ManagementRediResponse Specialist

Thank you Victor, for taking the time to write a review of your stay at the Red Roof Inn Binghamton - Johnson City. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,OnielRedRoof ManagementRediresponse Specialist

Chère Luce,Merci d'avoir pris le temps de répondre à notre enquête auprès des clients. Nous apprécions vos commentaires concernant votre récent séjour au RED ROOF INN BINGHAMTON - JOHNSON CITY. Je suis désolé de lire que vous avez été déçu que notre hôtel ne dispose pas de micro-ondes ni de réfrigérateur dans la chambre standard. À l'avenir, nous vous recommandons d'explorer les autres types de chambres dont nous disposons avec les commodités dont vous avez besoin. Les commentaires de nos clients sont toujours les bienvenus chez Red Roof car nous nous efforçons d'améliorer continuellement la qualité de nos services.Merci encore d'avoir partagé votre expérience. Nous avons hâte de vous voir lors de vos futurs voyages.Sincerely,AdraineRed Roof ManagementRediresponse Specialist