Ratings based on 499 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom West Virginia

Thanksgiving holiday.

Posted 30-Nov-2014
Pros: Close to everything beach, casinos , Keesler AFB, and shopping malls.
Cons: Maybe a little softer beds but overall great.
Location: Great location close to beaches, casinos, malls and restaurants. Nice area.
The rooms were very nice and the employees were very friendly. Very good location and very nice restaurant. Would go back again. Close to everything.
2 out of 5
by A verified travellerfrom S.F. Ca

Posted 25-Nov-2014
We arrived late after traveling all day & simply collapsed into bed only to be woken up at 3:30am with the alarm on the clock radio going. The room was stuffy and we could not cool if down and then staff knocked at our door at 9:00am and apologized when they realized they got the wrong room. Staff at the front desk were very nice and genuinely expressed apology for situation and gave us points. I have been impressed with Sheratons customer service and stayed at other Sheratons I've liked so maybe a fluke.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 25-Nov-2014
Staff was very friendly, especially the shuttle driver.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom alabama

Nice hotel close to casino's!

Posted 21-Nov-2014
Great value, hot water ddidn't work in the shower. And the bathroom door was hard to open and close.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Panama City

Great Hotel, Great value!

Posted 7-Nov-2014
Pros: Everything
Cons: My stay was perfect
Location: directly across from the Beaurivage
Right across from the Beaurivage. Extremely clean. Staff went above and beyond. Complimentary food. Great value. Will definitely stay there again. The rooms were updated and clean. Our double bed had a desk for working built in to the TV cabinet. Free internet also.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Baton Rouge La

Very Clean Hotel and very Nice Staff!

Posted 20-Oct-2014
Pros: Close to the casinos but quiet.
The staff was friendly and we enjoyed how quiet the stay was. They even had a 24 hour hotel shuttle available.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-Oct-2014
Hotel staff was very helpful from the front desk to the maintenance staff (it was my fault not theirs). Room was great, but it could use a bit more signage about the water saving program that most hotels are doing now.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom New Orleans La

Nice Hotel close to Beach and Casino

Posted 23-Sep-2014
Pros: Love that it was a very clean Hotel. The Deluxe King room was very spacious and love having a Jacuzzi tub and a stand up shower.
Cons: The only thing I would improve is the Room Service hours. When the restaurant closed at 10 pm there where no room service.
Location: It was very close to the beach and the casino
My husband and I where celebrating our 30th Wedding Anniversary and wanted a nice weekend in Biloxi Ms. The service and staff were great from the time we arrived until the time we left the Hotel. We where happy to have late check out and was able to make Sunday almost a full day. We where very pleased with the Hotel Restaurant food. Everything we ordered was very good. The weather was perfect so we was able to enjoy the hot tub and pool.
3 out of 5
Recommended
by Michellefrom Ms

Hard beds

Posted 22-Sep-2014 on Hotels.com
There was some good things such as a nice pool and the rooms were pretty clean. However the beds were extremely hard, I had difficulty contacting the shuttle service, my cards became inactivated for some mysterious reason. I also had to request that house keeping visit my room for service instead of them doing it voluntarily. I was somewhat disappointed in a Sheraton hotel and I will not be staying at this location again.
3 out of 5
by A verified travellerfrom Texas

Gulf view disappointing!

Posted 19-Sep-2014
Pros: Nothing...we were very disappointed.
Cons: Not sure you can compete with the casino hotel rooms.
Location: It was a good location and a shuttle was available for transportation. Pedestrian mobility is limited by the traffic.
We paid for a Gulf view and had a room on the second floor. Our view consisted of 2 highways with a casino on one side and the hotel sign on the other side. The window was either dirty or a seal was leaking so I suppose the view didn't matter. The parking lot was congested and the pool was in a tight space between the hotel and a 4 lane highway...not exactly a relaxing place to be.