Ratings based on 658 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel that's very close to the beach.

Posted 29-Jul-2015
The hotel was nice and comfortable and the food was really good too. We walked to the beach which is directly across the street. A few negatives, I requested a refrigerator and microwave but didn't get the microwave. At checkin, the toilet wasn't as clean as I would have preferred and the room got really hot over night. Overall, we had a wonderful stay and would definitely stay again!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 28-Jul-2015
Great view ....no water pressure...great location that is all
5 out of 5
Recommended
for Everyone
by A verified traveller from Biloxi

Posted 24-Jul-2015
It was overall a great experience. The staff members were friendly, helpful, and courteous . Rooms were very spacious and clean.
5 out of 5
Recommended
for Everyone
by A verified traveller from Arkansas Delta

Nice hotel across from beach, casinos, ballpark!!!

Posted 22-Jul-2015
Needed a place for a one night stay. Price was right and hotel was convenient to everything. Easy access.
3 out of 5
Recommended
for Everyone
by A verified traveller

Nice place next to casinos

Posted 21-Jul-2015
The hotel was very nice inside and well furnished and decorated. However, I did notice trash in the hallways sometimes and no one cleared trash away from the pool dining area for hours. It took so long to wait for someone to come to my table in the restaurant and for me to get the food that it almost wasn't worth it. Then I noticed that there was always only one staff member for the entire bar and restaurant AND they also were running room service. Since I booked through Expedia, most of my complaints are about Expedia and not the hotel. I had a terrible view of the dirty concrete area where staff took their break and of the parking lot. I was supposed to have a "deluxe" room according to Expedia, who told me it was a city view. But when I asked the hotel after booking, they said their deluxe rooms are all gulf view. So basically I paid the deluxe price for a non deluxe room. Another thing you have to watch out for when booking on the app is that the cancellation policies are hard to find. This hotel does not offer refunds at all unless you cancel within the hour after you book it, and even then you're only refunded half the total price you paid. The fact that this three star hotel didn't have refrigerators or microwaves in the room either was a huge disappointment.
5 out of 5
Recommended
for Everyone
by A verified traveller from alabama

Anniversary trip

Posted 21-Jul-2015
Pros: Very comfortable bed quiet in the rooms
Cons: The shower floor in room was very slippery it needs some anti slip strips
Location: across the street from the beach we had a gulf view room the cusinio is down the street
it is very nice and clean I would go back we liked the very great room service the food was awesome
2 out of 5
by A verified traveller from Louisiana

The website is very misleading.

Posted 13-Jul-2015
Pros: It was near the beach.
Cons: Almost every thing. Plus I would add continental breakfast because one satisfactions is, if the hotel is not what's expected then that's an incentive.
Location: The only thing nearby was the beach. Some things I could not be found.
I expected more amenities. When I saw four star hotel, I expected a four star. The room had no refrigerator or microwave. The closet space was terrible, the vanity in the bathroom was not enough space, not enough pillows, the elevators were hot, jet pool was not working properly, my breakfast was cold and I was overcharged and I was not pleased with the overall service. I feel I wasted my money! Very, very disappointing.
3 out of 5
Recommended
for Everyone
by A verified traveller

Nice and clean hotel

Posted 9-Jul-2015
The hotel was clean and comfortable. I didn't rate the hotel excellent because of the bathroom. The tub/ shower needs an update. The water pressure was really low and it took a while to fill up the tub, and while taking a shower very little water was coming out.
4 out of 5
Recommended
for Everyone
by A verified traveller from New Orleans

Good view of the beach

Posted 6-Jul-2015
Pros: comfortable.
Cons: refrigerator in each room.
Location: nice to have a beach view. convenient to outlet mall, casinos, etc
nice pool, convenient. They did not have a refrigerator for our room because they were being used by other guests. They did provide a cooler.
2 out of 5
by A verified traveller from f

Chair was dirty and room wasn't cleaned

Posted 5-Jul-2015
Chair was dirty room was not cleaned not enough soap in the room and it smelled funny