Ratings based on 395 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller

Stole my Nook!

Posted 21-Jul-2014
First of all, check in was listed at 3pm. However, our room was not ready until 5pm. We had to wait around the lobby to wait for our room. When leaving I noticed that my nook tablet was missing out of my room. The only people that had access to our room was my fiancée and the staff. The hotel staff did absolutely nothing about the stolen nook.
4 out of 5
Recommended
for Everyone
by A verified traveller from PA

Wanting the beach

Posted 19-Jul-2014
The internet pics of this hotel is quite different than the actual. This property is not right on the beach, and you must walk 4 blocks to get to the swim part of the beach. The front desk on arrival made me feel rushed and uninvited ie: taking a phone call while trying to answer my questions. They did not explain the hotel layout, and I was disappointed . The room was very nice and elegant...room service was very pleasant.
4 out of 5
Recommended
for Everyone
by A verified traveller from Texas

Nice hotel on the beach and at a good price

Posted 16-Jul-2014
Pros: With as crazy as July 4th is for hotels the staff was very accommodating and close to the Beau Rivage Casino
Cons: Maybe a little up to date improvements on furniture in the guest rooms
Location: Right there close to the beach within walking distance and close to casinos
Rooms were quiet at night for great sleeping....Nice to just kick back at the pool and talk with people you don't know....I missed having an ocean view room but still we had a nice size room
5 out of 5
Recommended
for Everyone
by A verified traveller from Clarksville, Tn.

We had a great room, Oceanview as Requested.

Posted 5-Jul-2014
Pros: Easy parking, on the beach, friendly personnel, also a good place to eat.
Cons: Nothing I can think of, maybe Temperpedic King Size Matresses?
Location: This is a Beach front property...easy in and easy out...
We had a great time, everyone was friendly. We traveled to New Orleans and used this Hotel As a Headquarters...We will do this again..
5 out of 5
Recommended
for Everyone
by A verified traveller from Baton Rouge

Nice place / deceptive pictures

Posted 3-Jul-2014
Very nice hotel and great pool. Great location within walking distance of casinos and food.
5 out of 5
Recommended
for Everyone
by A verified traveller

One night stay

Posted 2-Jul-2014
Pros: great location
Was in for the Beth Moore Living Proof Live Event. Had a great view, room was clean and the staff was very friendly. Wish I could've stayed longer!
4 out of 5
Recommended
for Everyone
by A verified traveller from Bentonia, MS

welcome break from casinos

Posted 1-Jul-2014
Although the parking lot is a little hard to find, the hotel is simple and quiet. Nice small lobby, well appointed. The small bar and restaurant are great. I ate in the restaurant and the meal (redfish) really was wonderful. I really didn't want to drive anywhere. My room was nice and comfortable. It overlooked the pool. The Beau Rivage across the street was awfully bright so I needed to close the darkening curtains at night. Much more relaxing than a casino hotel. I'd definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveller

quick stop

Posted 19-Jun-2014
Pros: courteous staff, clean, convenient location
Cons: the parking lot was almost full when I arrived at 11 at night. I was a bit leery of the walk from the parking lot, but it is well-lit
Location: I passed several restaurants and shops on Beach Blvd. Of course the casinos are nearby.
I was pleasantly surprised with the overall experience at this hotel. Upon checking in, I asked for a water fountain to refill my water bottle. The front desk agent told me that two bottles of water should be in the room. A 2nd front desk agent chimed in and stated that housekeeping had run out of water due to no delivery that day, but offered to give me two cold bottles from their kitchen area. Very good recovery! The room itself was nicely appointed. Tasteful decor and very clean. I was there on a Monday night...that may have helped the noise level. I didn't hear anything in the hallways throughout the night.
2 out of 5
by Rhonda from New Olreans

NEVER AGAIN.

Posted 16-Jun-2014
Pros: The staff went out of their way to try to make our stay more pleasant.
Cons: See above and change everything.
When we arrived the room was not clean from the previous guest. I'm not speaking of a little undone-I'm speaking of bed unmade, towels on the floor, garbage in the room and food left in the refrigerator. When this was handled ( quickly, I must add ), we noticed things like the bathroom door has NO LOCK! What is that about? We were no sooner IN the room and the thermostat for the a/c stopped working. Fortunately we have one very similar at home and knew it only needed batteries but we had to tell the maintenance man what the issue was and how to fix it! And by far the worst was that the site YOUR SITE- advertised that the rooms have washer/dryers in them. I checked and re checked. It was the reason we stayed at your particular hotel and there was not a washer/dryer. This may seem foolish but for ME personally it was THE selling point. We will never stay there again. The rooms are cheaply done and there are so few tv channels and no pay per view channels at all! We spent way too much money for such simple accommodations. NEVER AGAIN.
2 out of 5
by A verified traveller

Ocean view is more like view of I-110

Posted 11-Jun-2014
Room was hot, ocean view was a joke, pretty sure hotel staff was letting friends in the pool which made for a over crowded already small unpleasant pool experience