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We had a great time at the hotel. It’s an iconic landmark in Hollywood. As such we found ourselves staying at the same time as several private parties hosted for the Oscars which were happening that weekend. This meant some of the facilities were unavailable. This was initially disappointing, however the management team went above and beyond to ensure that this didn’t disrupt our enjoyment by arranging for a late checkout so we could use the pool and additionally offered discounts on checkout. There was a real sense that the management team were determined to ensure that our stay was a good one, so we are very grateful for that as as such have no problem recommending this hotel.
The hotel is great, the staff is great, the only thing I wish was a little better was the shower pressure and the showerhead. Other than that, everything else was great.
Marcus S
Stayed 1 night in Jan 2024
10/10 Excellent
Daniel, VENICE
Dec 22, 2023
Daniel
Stayed 2 nights in Dec 2023
Response from Ness on Dec 23, 2023
Thank You, We look forward to your next stay with us.
Amazing old school Hollywood hotel. First time staying there. They graciously upgraded me to the penthouse. Amazing service amazing restaurant with all the right vibes. Not douche. All class.
gemo
Stayed 1 night in Aug 2023
Response from Ness Hernandez -Front Office Manager on Sep 9, 2023
We can't wait to have you back.
6/10 Okay
michael
Business traveller
Aug 17, 2023
Liked: Cleanliness, staff & service
High price for small room that needs updating. Competition down the street is cheaper, larger and gorgeous.
I love the old Hollywood vibe of the Sunset Tower. The Tower Bar is always hoppin' and the food and both Tower Bar and The Terrace is great. The staff and service is also top notch.
Jonathan
Stayed 2 nights in Aug 2023
Response from Ness Hernandez -Front Office Manager on Sep 9, 2023
Thank you so much for your Feed-Back we truly appreciate staying with us, we look forward to welcoming you back to the Sunset Tower Hotel. Have a wonderful day!
The rooms are in dire need of renovation. Furniture is in disrepair, dates, musty smell with single pane windows which allows noise from the street & heat to be ever present in the room. Also, beware of dangerous situation when the french door window is open as the "railing" has openings well over the 6" requirement for safety.
Verified traveller
Stayed 1 night in Jan 2023
Response from Ben on Jan 30, 2023
Thank you for writing a review. We take the condition of our rooms very seriously and I am so sorry that this was not to your satisfaction. We are going to immediately address the issues you described in your room in order to make sure no other guest has similar issues.
Response from Ness Hernandez, Front Desk Manager on Jan 28, 2023
We look forward to your next stay!
2/10 Terrible
Shane
Jan 21, 2023
Shane
Stayed 1 night in Jan 2023
Response from Rayquon on Mar 9, 2023
Thank you so much for taking the time out to review our hotel! We truly appriciete your feedback as your responce is very important to our hotel in every way! Our staff is delighted that you enjoyed your stay at The Sunset Tower Hotel and we welcome you back at anytime. Have wonderul day!
10/10 Excellent
Andrew
Sep 11, 2022
Andrew
Stayed 1 night in Sep 2022
Response from Ness Hernandez, Front Desk Manager on Sep 15, 2022
By far the best hotel I’ve ever stayed in. The staff are all amazing, the hotel is beautiful and the view from the room into the Hollywood Hills was incredible. Will definitely be back next time we’re in LA
Natasha
Stayed 2 nights in Sep 2022
Response from Ness Hernandez, Front Desk Supervisor on Sep 11, 2022
Couldn't imagine a better place to stay. Room Wass large and comfortable with a great bed. Staff was super friendly and helpful. The bar/restaurant is to die for and the food is excellent. Next time in L.A. this will be my place to stay.
Scott
Stayed 3 nights in Aug 2022
Response from Ness Hernandez, Front Desk Supervisor on Aug 19, 2022
We are so glad you had such a wonderful stay. We look forward to your next stay with us.
We stayed at the Sunset Tower Hotel for my husband’s birthday weekend and we absolutely loved our stay from the very clean room, breathtaking view outside our windows, to the very soft and comfy bed and the friendliness of the front desk staff and valet. We definitely will come back again.
Mary Jael
Stayed 1 night in Aug 2022
Response from Ness Hernandez, Front Desk Supervisor on Aug 12, 2022
We are so glad you had a wonderful stay with us. We look forward to your next stay with us.
Response from Mallory Cutchlow, Front Office Manager on Mar 31, 2022
Grant, thank you so much for your review and for being a part of our family. We look forward to your next visit and I look forward welcoming you again soon!
Response from Mallory Cutchlow, Front Office Manager on Oct 2, 2021
Robert, thank you so much for your review and for being a part of our family. We look forward to your next visit and I look forward welcoming you again soon!
6/10 Okay
JUSTIN
Aug 15, 2021
Liked: Cleanliness, staff & service
Disliked: Amenities
JUSTIN
Stayed 1 night in Aug 2021
Response from Mallory Cutchlow, Front Office Manager on Nov 23, 2021
Thank you for your review. I look forward to the opportunity to provide a 5 out of 5 experience for you. Please let us know when you are returning and I look forward to meeting you.