“would stay again no problem”

hotel was clean comfortable central for shops restruants cafes

“Overall, very good indeed”

Great atmosphere, perfect situation, good food. In fact the only niggle is that the carpet was patched in places.

“Middlig hotel - not really 3 star.”

Restaurant extremely pedestrian. But good mid-price restaurants in the area. The only lift (three-person!) regularly stuck and needs proper maintenance.

“Okay for the cost”

Could do with re-boarding the floor boards in the old part of the building!

“Ok for a stay in Beverly”

I stayed here for a wedding and for one night it was good enough. Great location within this little town, and the rooms were okay. The shower was good although the state of the bathroom was shabby with tiles falling off the wall. Overal worth staying in if you want a short break in Beverly.

“Fair to middling”

Good location, unweildly carpark, bathrooms need upgrading.

“fantastic hotel as allways , but room was filthy , as was bedding”

Excellant hotel and perfect location for the attractions of BEVERLEY

“Not Impressed”

The location is excellent but the room was disappointing. It hadn't been decorated in a long time and was more tired than I was after two days of meetings. We were offered breakfast at a reduced rate but it was still too expensive so we didn't bother. There was no lift in the section we were staying in and we had to climb two floors with our luggage. When we checked out we were not informed that we would need a disc to get out of the car park- I had to leave the car at the barrier and walk back into the hotel to get one.

“Most unimpressed with this sad hotel”

A very sad hotel in need of considerable TLC. Fabric in need of major refurb but of more concern was lack of cleanliness in dining room. Tables appeared not to have been cleaned for days, dirt on door to kitchen and on floor of snack preparation area next to bar. Complaint made on first day. No improvement on day 2. I would not recommend this hotel to anyone until considerable changes are made.

“Everything was too much trouble in Beverley's Fawlty Towers”

The most frequent phrase heard during our stay was "thats not my job". The welcome pack said nothing was too much trouble but even the most basic query was too much trouble. Our booking form incorrectly stated room only, receptionist snappily checked our booking and corrected the form without an apology. I queried the fact we were given a twin rather than a double, the response was "we don't have to give you a double". The room didn't have a hairdryer as it stated it would, when we asked for one the response was that isn't my job I will see what we can do. An hour later I gave up and went to our restaurant reservation with bad hair. The lift was out of order and they didn't check if people were capable of getting to their room, one woman had an asthma attack trying to get to the 4th floor. We also weren't told that there was a wedding on and that the disco would not finish till after midnight. Even with the windows closed on the 4th floor there was no chance of being able to sleep. If we had been warned of this we would have made a later reservation for dinner and stayed out. There may be tea making facilities but we had to move furniture to make a cuppa. The only plug socket s were near the door and too high to have the kettle on the floor or where the tv was plugged in behind the desk. You have a choice of moving a bedside table to near the door and so making any exit in an emergency hazardous or moving a rather large desk.