All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Response from Regent Guest Service Team on Apr 23, 2024
Dear guest,Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,Regent Guest Service Team
Response from Regent Guest Service Team on Apr 20, 2024
Dear guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Regent Guest Service Team
Brilliant convenient location, lovely huge room with all mod con, excellent friendly multilingual staff. Highly recommended.
David
Stayed 1 night in Apr 2024
Response from Regent Guest Service Team on Apr 14, 2024
Dear guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Regent Guest Service Team
The hotel was lovely, had my own balcony with a great view. The room was very nice and the staff were friendly and helpful
Toni
Stayed 4 nights in Mar 2024
Response from Regent Guest Service Team on Apr 14, 2024
Dear guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Regent Guest Service Team
Response from Regent Guest Service Team on Apr 14, 2024
Dear guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Regent Guest Service Team
Response from Regent Guest Service Team on Apr 14, 2024
Dear guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Regent Guest Service Team
Amazing hotel and top notch luxury. Staff is always attentive and this what a 5 star hotel is meant to be. Location was well located for attractions and good restaurants and shopping.
Fabulous hotel in such a great location for exploring Berlin city centre.
David George
Stayed 4 nights in Dec 2023
Response from Guest Service Team on Jan 6, 2024
Dear guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Guest Service Team
Dear Guest, Thank you for taking the time to tell us about your experience at Regent BERLIN.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards, Guest Service Team
Dear guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Guest Service Team
Excellent hotel, truly 5 star. Classy, clean, everything looks new and fresh. Staff incredibly professional, great location, great bar and restaurant. Had drinks a few nights at the bar, and food. Everything is reasonably priced for a hotel of this quality. Highly recommend. Will definitely stay here again.
Verified traveller
Stayed 6 nights in Oct 2023
Response from Guest Service Team on Oct 29, 2023
Dear guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Guest Service Team
Beautiful hotel in perfect condition. Very comfortable and good size room. Excellent location. Walking distance to main attraction. Big choice of the restaurants around the hotel.
Personal in the hotel are very friendly and helpful. We really enjoyed our stay at Regent Berlin. Thank you everyone for keeping Regent so beautiful and charming
Marina
Stayed 8 nights in Oct 2023
Response from Regent Guest Service Team on Oct 12, 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Regent Guest Service Team
There is nothing i did not like about this property.
The staff and amenities were wonderful. Could not have asked for anything better!!!
Victoria
Response from Regent Guest Service Team on Sep 27, 2023
Dear guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Regent Guest Service Team
Beautiful hotel in a very central location. Expensive but worth it.
Rachel
Stayed 3 nights in Sep 2023
Response from Regent Guest Service Team on Sep 24, 2023
Dear guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Regent Guest Service Team
Very comfortable, great location, super staff. Would throughly recommend this hotel.
Peter
Stayed 6 nights in Sep 2023
Response from Regent Guest Service Team on Sep 22, 2023
Dear guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Regent Guest Service Team
This was the best hotel EVER. Very friendly, professional staff - everyone. Beautiful property.
Excellent food and wine.
Rented bicycles - excellent condition. Turn down service, often with a treat. We'll be back!!
William
Stayed 5 nights in Sep 2023
Response from Regent Guest Service Team on Sep 22, 2023
Dear guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Regent Guest Service Team
10/10 Excellent
Cary
Sep 1, 2023
Cary
Stayed 1 night in Aug 2023
Response from Regent Guest Service Team on Sep 22, 2023
Dear guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Regent Guest Service Team
Response from Regent Guest Service Team on Sep 22, 2023
Dear guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Regent Guest Service Team
Absolutely excellent
Staff friendly, helpful and cheerful
Room impeccable; clean and roomy with excellent bathroom. Super comfortable bed and temperature
Breakfast the best I’ve had in a hotel. Very quiet.
Location super in Berlin - right in Unter see Kunden near all major museums and the lovely Old Town. Steps from subway
I go to Berlin every summer and have stayed at 3-4 top hotels but will make this my home for all future visits.
John
Stayed 8 nights in Aug 2023
Response from Regent Guest Service Team on Aug 31, 2023
Dear guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Regent Guest Service Team
Response from Regent Guest Service Team on Sep 22, 2023
Dear guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Regent Guest Service Center
I was pleasantly surprised at the condition of the hotel.
Very clean. The check in process was quick.
The staff were very friendly and attentive.
The sites I wanted to visit were a short walk away.
I was overall very pleased with the experience.
Syed Mahmood
Stayed 3 nights in Aug 2023
Response from Regent Guest Service Team on Aug 24, 2023
Dear guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Regent Guest Service Team
The room was amazing with a large and comfortable bathroom. The breakfast options are extensive and of high quality.
The service was fantastic. Room was kept very tidy. I had a book on my nightstand and they gave me a bookmark for it. Halfway through my stay I got a few chocolates.
Xavier
Stayed 5 nights in Aug 2023
Response from Regent Guest Service Team on Aug 14, 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Regent Guest Service Team
Wow, just wow - nicest of the hotels for this trip
My absolute favorite hotel of all the hotels we stayed in (15) for this trip. If the other hotels claimed to be 5 stars, this would be a 6 star. I loved the way the room was decorated, the way the hotel was decorated and all the amenities. Staff was super nice also.
michelle
Stayed 2 nights in Jul 2023
Response from Regent Guest Service Team on Aug 11, 2023
Dear guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Regent Guest Service Team
Response from Regent Guest Service Team on Aug 11, 2023
Dear guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Regent Guest Service Team
Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Guest Service Team
I cannot recommend the Regent highly enough. The staff were so welcoming and friendly, and the hotel represents amazing value for money considering the location and five star facilities, and the hotel is veritably worth its five star rating.
Our room was wonderful and the bathroom was pure luxury. Breakfast was first class and the bar and terrace are beautiful.
Cost from airport was 60euros by taxi and with how wonderful the staff were, would say it’s one of the best hotels I have stayed on and will definitely be going back.
Alan
Stayed 3 nights in Aug 2023
Response from Guest Service Team on Aug 7, 2023
Dear Guest,Thank you so much for the amazing review of our hotel. We are very happy to hear you enjoyed your stay with us so much. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Guest Service Team
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Martina A. Front Office Supervisor
Dear guest,thank you so much for such a wonderful feedback! I am more than happy to read, that you enjoyed your stay at the Regent Berlin!I would be looking forward to welcoming you soon again!Sincerely,Guest Service Team
This place was stunning. The lobby, the rooms, everything. From the outside of the building you can’t tell how beautiful it is inside but the pictures inside are accurate. It’s a legitimate 5 star hotel. Service and staff were wonderful. Included/paid for breakfast was excellent. Full menu and more. Location was right next to many nice restaurants and close to almost everything you want to see in Berlin. This was our favorite hotel on a 3 week trip.
It was quiet except for the heavy doors closing (either staff or other guests). They have a hinge slider to keep it from slamming immediately shut. However it releases right before the door closes and makes a loud bang that shakes the walls of the adjacent rooms. If they could adjust those to let the door quietly close that would be perfection.
Outside of that it was a wonderful place and I fully recommend it.
Victor
Stayed 5 nights in Jul 2023
Response from Regent Guest Service Team on Jul 19, 2023
Dear Victor,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Regent Guest Service Team
Dear Theresa,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Regent Guest Service Team
Staff was exceptional. Our stay included a great breakfast. Hotel is beautiful and in a lovely area with lots of dining options.
Christine
Stayed 3 nights in Jun 2023
Response from Regent Berlin on Jun 16, 2023
Dear guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Regent Guest Service Team
The staff was amazing. Customer service at its best.
Debra
Stayed 3 nights in Jun 2023
Response from Regent Berlin on Jun 16, 2023
Dear guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Regent Guest Service Team
Dear guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Regent Guest Service Team
Truly an incredible stay! Property is amazing and clean. Staff are all so wonderful and helpful. Located in a great area with great restaurant right outside the door!
Sara
Stayed 6 nights in May 2023
Response from Regent Guest Service Team on May 20, 2023
Dear Guest,Thank you for taking the time to tell us about your experience at Regent BERLIN.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.With kind regards
We've spent 3 nights at the Regent Berlin. The hotel in its entirety was spotless. Our room was in excellent condition. Cleaning staff folks were doing a fantastic job. Same comment applies to all the folks we had the pleasure of meeting at the reception as well as the room service folks.
Breakfast was really good - ordered items from the menu.
Internet connectivity was pretty good.
All in all an excellent stay - thank you
kostas
Stayed 3 nights in Mar 2023
Response from Guest Service Team on Mar 24, 2023
Dear guest,thank you so much for such a wonderful feedback! I am more than happy to read, that you enjoyed your stay at the Regent Berlin!I would be looking forward to welcoming you soon again!Sincerely,
Response from Regent Guest Service Team on Feb 13, 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Regent Guest Service Team
The hotel is absolutely gorgeous. Everything is spotless. Beautifully decorated. Room was spacious and comfortable. Staff so nice and helpful. 3-4 min walk from U stop.
Jason
Stayed 2 nights in Dec 2022
Response from Regent Guest Service Team on Dec 25, 2022
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Regent Guest Service Team
Response from Regent Guest Service Team on Nov 17, 2022
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Regent Guest Service Team
This is a very nice hotel in the eastern part of Berlin . We had a small problem with the room assigned for us on arrival but i must admit that the way the manager handled it was excellent. He was polite, willing, with a smile and did his best to meet our needs and he did succeed. In the meantime we were offered a bottle of water by the restaurant responsible while waiting who was also a great courteous professional. I believe that this is an excellent choice of a property for a guest wanting to stay in the eastern part of Berlin
gabriel
Stayed 4 nights in Oct 2022
Response from Regent Guest Service Team on Oct 18, 2022
Dear guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Regent Guest Service Team
We just returned from four nights at the Regent Berlin, and I can't say enough good things about this property. The hotel is gorgeous, the location is great, and the customer service was superb. I truly can't imagine wanting anything more.
Joni
Stayed 4 nights in Sep 2022
Response from Guest Service on Oct 2, 2022
Dear guest,thank you so much for such a wonderful feedback! I am more than happy to read, that you enjoyed your stay at the Regent Berlin!I would be looking forward to welcoming you soon again!Sincerely,Regent Berlin team
Response from Regent Guest Service Team on Oct 18, 2022
Dear guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Regent Guest Service Team
It is an amazingly beautiful hotel with impeccable attention to detail and a friendly staff. We have no complaints.
Thomas
Stayed 4 nights in Aug 2022
Response from Reservations Team on Aug 24, 2022
Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Lovely hotel, very central to tourist sights , trains and restaurants. Friendly, helpful staff.
Big rooms quiet location
Verified traveller
Stayed 4 nights in Aug 2022
Response from Reservations Team on Aug 24, 2022
Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Dear Yoki,
thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Sincerely,
Christian H.
Front Office Duty Manager
We have been staying at the Regent (and before the Four Seasons) for about 20 years now. Location, rooms, staff all excellent. Breakfast was better in earlier days.
Ludwig
Stayed 4 nights in Jun 2022
Response from Christian H. on Jul 17, 2022
Dear Ludwig,
thank you so much for your review of our hotel. We are pleased to welcome you again the next time. Always a pleasure having you here.
Sincerely,
Christian H.
Front Office Duty Manager