Ratings based on 1,217 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.9 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel not 5 stars

Posted 12-Oct-2014
clean hotel mostly for conventions no doorman to help with luggage gym totally inadequate breakfast excellent always a line to speak to the concierge
5 out of 5
Recommended
for Everyone
by A verified traveller from England

Excellent Central Modern Hotel

Posted 12-Oct-2014
This modern hotel with it's spectacular lobby was in a good central Berlin location. I would gladly stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveller from Wales UK

Good Hotel would certainly recommend

Posted 11-Oct-2014
Pros: I liked its position and its over all comfort
Cons: Foyer seating area could be more comfortable
Location: Close to museums and places of interest. Close to transport for sightseeing
Very good experience. Hotel in good position with excellent service.
Comment from Hotel Management
15-Oct-2014 by RalphGoetzmann, Hotel Management
Dear Guest, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us in Berlin. We look forward to your next visit. Best regards, The Radisson Blu Team
Comment from Hotel Management
15-Oct-2014 by RalphGoetzmann, Hotel Management
Dear Guest, We appreciate your kind feedback. It was a pleasure to be your host in Berlin. We are looking very much forward to welcoming you again when travel brings you back to our beautiful city! Kind regards, The Radisson Blu Team
5 out of 5
Recommended
for Everyone
by A verified traveller from staffordshire

excellent hotel

Posted 10-Oct-2014
Pros: everything
Cons: nothing
Location: close to every attraction
Close to all attractions. Excellent in every way
Comment from Hotel Management
15-Oct-2014 by RalphGoetzmann, Hotel Management
Dear Guest, We appreciate your kind feedback. It was a pleasure to be your host in Berlin. We are looking very much forward to welcoming you again when travel brings you back to our beautiful city! Kind regards, The Radisson Blu Team
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 9-Oct-2014
Pros: location
Cons: Bathrobes.
Our experience was ok. It's not a WOW hotel but comfortable. People seem to be in awe of the fishtank but I would've appreciated more practical things like a mini coffemaker, bathrobes, and a chocolate on the pillow.
Comment from Hotel Management
14-Oct-2014 by RalphGoetzmann, Hotel Management
Dear guest, Great to hear you enjoyed your stay with us in Berlin and that you appreciate our location. Of course we offer all this requested items at our Business Class rooms and Junior Suites. Next time we will show you that this is our standard. With kind regards, The Radisson Blu Team
5 out of 5
Recommended
for Everyone
by A verified traveller from Manchester

Excellent location

Posted 8-Oct-2014
Pros: The location and the cleanliness
Cons: The cost of breakfast
Location: The Berlin Dom, museum island, river cruises and a bus stop to the centre are on the doorstep and and the lovely Nikolaiviertel is close by.
We had a lovely four night stay. Our standard room was clean and quite spacious with a large comfy bed and plenty of storage space. Even though our room overlooked the street it was quiet. The aquarium in the lobby and the glass lifts made it all a bit different and the location was great. The hotel is right by the river, next to the Dom and Unter den Linden, and has a good choice of restaurants within easy walking distance. The reception and concierge staff were all very helpful, which we appreciated as KLM had lost our luggage. We did not try the breakfast as it seemed unduly expensive, but the bar prices weren't too bad for a city centre hotel.
Comment from Hotel Management
15-Oct-2014 by RalphGoetzmann, Hotel Management
Dear Guest, We just want to say thank you: for having been our guest in Berlin and for writing such a kind review. It would be a pleasure to be your host again in a not too distant future! Best regards, The Radisson Blu Team
5 out of 5
Recommended
for Couples
by A verified traveller from Southampton

Everything it promised...

Posted 7-Oct-2014
Fantastic location, amazing aquarium and fabulous view of the dom from our room. We felt the cost of the breakfast was a bit steep especially as there are many very good places open for breakfast within 100m of the hotel. Other than that can't fault this hotel... highly recommended.
Comment from Hotel Management
10-Oct-2014 by RalphGoetzmann, Hotel Management
Many thanks for reviewing your stay on Expedia and for scoring our property with 5 stars! It was a pleasure to read that you enjoyed your stay with us. We will share your great feedback with the entire team. We look forward to your next visit! With best regards from Berlin, The Radisson Blu Team
5 out of 5
Recommended
for Everyone
by A verified traveller from GB

Superb hotel

Posted 6-Oct-2014
My wife and I have just returned home from a weekend break staying on 3/5 October visiting Oktoberfest in Berlin. The hotel atrium is mind blowing, the aquarium is so cool and looks amazing all lit up. You need a internal room to view the aquarium and for best views floors 4/6 are best. Our room was very nice and spacious on the 1 floor overlooking the atrium bar and even though soothing music was being played the patio doors were so thick not a sound was heard when closed. Check in was quick and staff were very attentive especially the concierge who took us to the top floor to get a better view of the aquarium. The hotel is positioned 10 mins from Alexanderplatz and the shopping and square were Oktoberfest was on and 30 min walk to the Brandenburg gates. I would suggest getting a cycle taxi for €12 it's great fun. I would also suggest a taxi from the airport for €35 as the trains are very complicated with hardly any staff to ask. We didn't eat at the hotel but did eat in Andy's restaurant at the rear of the hotel and it was cheap and portions where huge My only complaint was the atrium bar prices as I paid €38 for 2 beers and 2 white wines. I would definitely return and recommend this hotel
Comment from Hotel Management
15-Oct-2014 by RalphGoetzmann, Hotel Management
Dear Guest, Reviews like this make it all worthwhile. We are so pleased you had a great stay and really hope to see you again in the near future. Kindest regards, The Radisson Blu Team
4 out of 5
Recommended
for Everyone
by A verified traveller from Glasgow

Fabulous location & facilities but poor service

Posted 3-Oct-2014
Pros: It's location, the spa and the upkeep of the hotel
Cons: Staff training
Location: 5 minute walk behind the hotel will take you to a network of courtyards and alleys with buzzing cafes, interesting shops and cool graffiti
We stayed for 4 nights and on request were moved to a lovely room on 4th floor with a balcony and city view - it is worth requesting this. The aquarium in the atrium gave the wow factor on entry but the long wait for check in started to dampen that. The service didn't improve after that and we had to endure a series of errors throughout our stay - breakfast arriving in room even though we had cancelled the request the day before, Room Service ringing out several times, having to call twice to get a broken kettle replaced, cleaning service not removing dirty glasses from room and on one occasion the bar man was nothing short of rude when we asked for drinks to be delivered to the room. The hotel's facilities are great, especially the spa, and the condition of the hotel is perfect as is the location but the service was sub-standard throughout our stay.
Comment from Hotel Management
7-Oct-2014 by RalphGoetzmann, Hotel Management
Thank you for sharing your recent experience. We are very disappointed to hear that you felt let down by our staff. We pride ourselves on our YES I CAN! service and friendly team. We are not too suree where it went wron during your stay but rest assured, we will be discussing your feedback with our team and addressing any issues. We can only apologise for your experience and assure your this isn't the norm here. We hope we get the chance to show you this on a future stay with us. Best regards, The Radisson Blu Team
5 out of 5
Recommended
for Couples
by A verified traveller from south wales

Great hotel in excellent location

Posted 2-Oct-2014
Pros: Very close to many of the main attractions. Plenty of good places to eat within walking distance.
Location: Right on the river. Close to many river cruises and bus stops, as well as the hop on hop off buses and the underground.
This was a great hotel. The staff were very helpful and friendly. The location was great very close to plenty of restaurants and many of the attractions.
Comment from Hotel Management
7-Oct-2014 by RalphGoetzmann, Hotel Management
Many thanks for reviewing your stay on Expedia and for scoring our property with 5 stars! It was a pleasure to read that you enjoyed your stay with us. We will share your great feedback with the entire team. We look forward to your next visit! With best regards from Berlin, The Radisson Blu Team