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Reviews of a&o Berlin Mitte

a&o Berlin Mitte
Köpenicker Strasse 127, Berlin, BE

Reviews

7.0

Good

Rating 10 - Excellent. 100 out of 518 reviews" "
Rating 8 - Good. 190 out of 518 reviews" "
Rating 6 - Okay. 116 out of 518 reviews" "
Rating 4 - Poor. 60 out of 518 reviews" "
Rating 2 - Terrible. 52 out of 518 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

yigit

Disliked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Sahil

Decent place to crash
Stayed 3 nights in Mar 2024

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
,
Stayed 1 night in Mar 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, basic but good quality
Stayed 3 nights in Feb 2024

2/10 Terrible

Umutcan

Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Nemanja

Stayed 2 nights in Nov 2023

8/10 Good

Nemanja

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Shanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Out of the way and quiet neighborhood. A little hard to find because there was no sign on the building. Only 1 of 3 elevators were working. Very noisy during the day as people were running in the halls and shouting but quiet at night. This is a hostel so expect a lot of young people but the staff were very friendly and helpful.
Stayed 1 night in Sep 2023

8/10 Good

Juri

Liked: Staff & service, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Andrés

Stayed 1 night in Jun 2023

2/10 Terrible

Holly

Travelled with family
I booked the room for one night with Orbitz in the morning and received an email to confirm that the room was paid. I just need to pay the city tax on site. However, when I arrived around 10:30pm, the woman at the reception charged me the whole price in euro when I intended only to pay the city tax. She was rude and unprofessional, refused to give my money back when I showed her the confirmation email that I already paid through Orbitz. She refused to acknowledge this and claimed that she was asked to charge guests from Orbitz. I had to argue with her. Only because I demanded the money back, she consulted her colleague, then without any explanation she threw the money back on me without even Issuing a receipt for the city tax I paid. Horrible check in experience: the lobby was full of people, very noisy: when I found the room ok, clean, but we were harassed by strange people hammering on the door until midnight. The room was along a very noisy street
Stayed 1 night in Jun 2023

8/10 Good

Hildegard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was very convenient to public transportation at the Ostbahnhof. The room could have been better insulated to cover some of the sounds that go along with a large youth hostel. We liked our stay and we woukd stay again.
Stayed 1 night in May 2023

4/10 Poor

Kirsten

Disliked: Cleanliness, property conditions & facilities
There were numerous issues with this location. It was in a terrible part of the city, the check in staff were slow, the room was of a low quality for what was asked to be paid. The bathroom was small,l with limited amenities. Unclean and dirty outside - dead animals outside window. Other occupants were noisy and I felt it was inappropriate to have children staying there!

8/10 Good

Cliff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place to stay
the room was very good and really clean,bed was comfortable, shower and toilet were very clean, all the staff i spoke to were really helpful. Check in/out was easy, transport links were good, i would have no hesitation in recommending a stay here and would stay here again myself
Stayed 4 nights in May 2023

10/10 Excellent

Mert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and friendly stuff.
Stayed 1 night in Apr 2023

6/10 Okay

Tetiana

Stayed 2 nights in Apr 2023

6/10 Okay

Lenka

Stayed 1 night in Mar 2023

8/10 Good

Rita

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved our stay great room and loved the lobby, only down side is the bedding, the pillow was awful and the bunk bed steps weren’t great but that was the only fault.
Stayed 2 nights in Feb 2023

10/10 Excellent

Ivey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

4/10 Poor

Danyer

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had issues with room not getting cleaned, bathroom had mold
Stayed 3 nights in Nov 2022

4/10 Poor

robert

Stayed 2 nights in Nov 2022

4/10 Poor

Adam

Disliked: Cleanliness, staff & service, property conditions & facilities
Awful
Stayed 1 night in Oct 2022

10/10 Excellent

silvia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

8/10 Good

Jesus

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I had a great experience at A&O hostel. I was not aware this was a hostel until I looked up the address only for my Uber since the post doesn't specify this but it was a very good experience! The facilities were clean and the common area was a great place to be at, with the bar, food, and games. If this was a little closer to the center this would be a very ideal location. There are some clubs that are near it which is nice but it's not walking distance to the center. If you're walking its about 30 minutes away. But overall great place I'd recommend staying here.
Stayed 3 nights in Oct 2022

8/10 Good

Stefan

Stayed 5 nights in Sep 2022

6/10 Okay

Sean

You Get What You Pay For
Had an ok stay here. It’s very much a case of “You get what you pay for”. There are no frills or luxuries but a comfortable enough stay. The staff were helpful and our room was quiet enough, despite large groups staying at the same time. Would stay here again when visiting Berlin on a budget.
Stayed 3 nights in Sep 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

2/10 Terrible

Tala

Disliked: Staff & service, amenities, property conditions & facilities
The rooms are too small they are really really small to make you feel very uncomfortable. Not very clean and elevator service is bad in the bathroom or the shower you can’t move or turn around you can barely stand up. Maybe it’s ok to go sleep only. And leave the first thing in the morning But overall the price is good if you are looking to save money
Stayed 6 nights in May 2022

6/10 Okay

See Tim

Travelled with group
Stayed 3 nights in Apr 2022

4/10 Poor

Ivan

Stayed 1 night in Apr 2022

2/10 Terrible

Carlos

Disliked: Staff & service
Not safe
Electronic were stolen from the room. No response, no support, nothing from the hotel. Not a safe place. Very disappointed.
Stayed 13 nights in Oct 2021

6/10 Okay

Katharina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

2/10 Terrible

Moshe

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HORABLE
HORABLE They refused to register me and refused a refund!! I showd them the documents which proov that im a business freelancer and they refused becos they only exept employee's and not business honers My documents where good enough to fly into eu on a israely pasport with NO VISA ....thats haw legitimate my papers are !!! They completely broke the law I DEMAND COMPENSATION and refund
Stayed 1 night in Dec 2020

6/10 Okay

Dala

Business traveller
Liked: Cleanliness, room comfort
Stayed 14 nights in Oct 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2020

4/10 Poor

Vicky

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

6/10 Okay

Rodrigue

Business traveller
Disliked: Staff & service, property conditions & facilities
Awful
During the Corona virus outbreak, it was awful. Those guys was making everything so complicated, even for their own breakfast tokens , they did not want to take it . The customer service was brutal, so condescending , but there was no choice , had to use the hotel for work.
Stayed 2 nights in Apr 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option in Berlin
Nice place
Stayed 7 nights in Mar 2020

8/10 Good

Nader

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderfully close to nain Berlin touristic area.
Stayed 1 night in Feb 2020

2/10 Terrible

M

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and cheap, good location. All you can eat breakfast sets you up for the days sightseeing. Front desk very helpful with taxi and train information.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 5 nights in Dec 2019

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

10/10 Excellent

Batdulguun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As far as hostels go, this was by far best we stayed in. The stay was over the Christmas and NY period, the prices were very reasonable too. Due to its popularity be prepared to wait for a long period whilst checking in or if you need something from the reception staff. Location wise it quite close to Alexander Platz we chose to walk on most days (about 25 minutes walk), or you can take the bus from the stop adjacent to the hostel and then the U Bhan.
Stayed 12 nights in Dec 2019

10/10 Excellent

Priyanka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
The room was clean and enough space for two people. We had a good nights rest and are happy with our stay
Stayed 3 nights in Dec 2019

8/10 Good

Lim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Safe the environment with no room service , you will get a free drink
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2019

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
The linens and towels were unexpectedly nice and soft. This made sleeping easier and nice soft towels were really good after a shower. For a moderately priced hotel/hostel this is greatly appreciated.
Stayed 14 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019