Ratings based on 155 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
72% of guests recommend
3.8 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by Kirsty from London

Great location for the Hotel!!!

Posted 31-Mar-2014
My husband and I stayed here for a nice in March, the room was basic but clean, bed was super comfy, pillows snd blankets were cozy too, room was warm at night which was lovely. the staff were very nice and helpful. We were told we can help ourselves to tea/coffee in reception, which was great. In the morning we had a breakfast bag of apple juice, an apple and a sandwich each. Being pregnant I couldn't eat the sandwich as it was ham so my husband ate both, said it was nice. On check out there was a locked place to store our bags while we walked around before our flight back to London. In all a very good hotel. Definitely recommend staying and we would stay again here if we returned to Bergen.
2 out of 5
by Fadge

Great location. Rotten rooms.

Posted 19-Mar-2014
The rooms were shockingly basic and dirty. The floors were moving because of the sheer filth. Great staff though. Really helpful.
2 out of 5
by Ed from Kent, England

Central hotel in Bergen

Posted 20-Feb-2014
Pros: It was centrally located
Cons: Lots. Wi-fi didn't work in room. Room was overpriced for what it was - thankfully I didn't have cat to swing! Breakfast!!
Location: It is close to the centre and there is a good selcetion of things to do in Bergen but I would not stay here again if I was to return to Bergen.
Stayed just the one night in Feb 2014. Room was tiny and very basic with the inclusive breakfast being a bag hanging on the outide of the bedroom door consisting of a dried up cheese & ham sandwich, a bottle of apple juice and an apple.
2 out of 5
by Oscar from Mexico D.F.

not recommended

Posted 21-Jan-2014
The facilities are very simple. The staff is not friendly. The only good thing is the location.
3 out of 5
by A verified traveller

This traveller left a rating score only Posted 2-Dec-2013
3 out of 5
by A verified traveller

Overall good

Posted 26-Nov-2013
Pros: Location
Cons: Breakfast could be better
3 out of 5
by Keith from PONTYCLUN WALES

Very basic

Posted 15-Nov-2013
Pros: Staff and position of Hotel
Cons: Heating in room.Better English Telivision.Upkeep of rooms should be much better
Location: Near to good restaraunts Noben very good.Easy walk to harbour.Near to Airport bus stop
Good position near city center.Very cheap for Bergen.Room basic but clean.Breakfast poor but at price could not expect much.Hotel staff friendly and helpfulRoom curtains were broken and even if price cheap upkeep should be better.
3 out of 5
by Ruth from Calgary, AB

Do not expect customer service

Posted 13-Nov-2013
Pros: The free wi-fi was nice and the use of the computer in the lobby was handy.
Cons: They could allow for refunds or changes to reservations.
Location: It was a quick walk to shopping, museums and the old part of the city.
Finding the Manager of the Hotel smoking on the front doorstep with the front door wide open was disappointing. She might as well have been smoking in the lobby for all the good going outside did.
3 out of 5
Recommended
for Everyone
by A verified traveller

This traveller left a rating score only Posted 9-Nov-2013
3 out of 5
by John from London

Nice hotel but you will not sleep

Posted 28-Oct-2013
Pros: free coffee. wifi. good staff.
Cons: close down the nightclub under the building
Nice enough hotel, no complaints with it. However unable to sleep due to the nightclub downstairs. music starts at 11pm and finishes around 3am. Its not just the sound, but also the vibration through the floor, the bed, you will not sleep. Believe the reviews. Earplugs will not block out the sound (or the vibrations).