Front of property - evening/night

Reviews of Clarion Hotel Bergen

4 out of 5
Clarion Hotel Bergen
Rosenkrantzgaten 8, Bergen

Reviews

9.0

Wonderful

Rating 10 - Excellent. 439 out of 722 reviews" "
Rating 8 - Good. 207 out of 722 reviews" "
Rating 6 - Okay. 58 out of 722 reviews" "
Rating 4 - Poor. 12 out of 722 reviews" "
Rating 2 - Terrible. 6 out of 722 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Xinhui, Carlsbad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great, easy walk to train station.
Stayed 2 nights in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2024
Response from Clarion Hotel Bergen on Apr 9, 2024
Dear Michael,Thank you for choosing Clarion Hotel Bergen for your leisure trip and for taking the time to share your experience with us. We look forward to welcoming you back on your next trip. Best regards, Renate

10/10 Excellent

Stuart

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable hotel with friendly and accommodating staff just around the corner from the harbour front and the tourist centre of Bryggen. Our room was surprisingly large and the beds were comfortable. There is a cosy atmosphere in this hotel that puts you at ease. The highlight however is the breakfast which is excellent, offering most of the usual fare as well as Norwegian delicacies such as smoked- and cured salmon. The only negatives would be the lack of a safe in our room and there were no usb sockets so make sure you bring a continental adapter to charge your phone. That being said, I would most definitely stay here again, if only for that breakfast! Date of stay: April 2024
Stayed 4 nights in Mar 2024
Response from Clarion Hotel Bergen on Apr 9, 2024
Dear Stuart,Thank you for taking the time to share your experience at Clarion Hotel Bergen. We're thrilled to hear that your leisure trip with family was enjoyable and comfortable. Your kind words about our friendly and accommodating staff are greatly appreciated. We strive to create a cosy atmosphere that puts our guests at ease, so we're delighted to know we succeeded in your case. We'll be sure to pass on your compliments to our team.We're overjoyed to hear that you would consider staying with us again, and we look forward to welcoming you back to Clarion Hotel Bergen in the future. Until then, safe travels, Stuart!Best Wishes, Renate

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Clarion Hotel Bergen on Apr 9, 2024
Dear Noel,Thank you for taking the time to share your experience at Clarion Hotel Bergen. We're thrilled to hear that your leisure trip was a success and that you found our staff to be top-notch! We hope to welcome you back on your next visit. Until then, take care and keep smiling! Best Wishes, Renate

8/10 Good

Carmen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Enjoyed our stay at Bergen.
Stayed 1 night in Apr 2024

10/10 Excellent

Huijia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast has very good foods and varieties.
Stayed 3 nights in Mar 2024
Response from Renate on Apr 2, 2024
Dear Huijia,Thank you for taking the time to share your experience at the Clarion Hotel Bergen. We are thrilled to hear that your leisure trip with your family was a success! We appreciate your feedback as it allows us to continuously improve our services and guest experience. We hope to have the pleasure of welcoming you back in the future.Take care and safe travels!

10/10 Excellent

Lyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful old world charm. Exqusite hotel in prime location. Buffet breakfast fantastic. Staff wonderful.
Stayed 6 nights in Mar 2024
Response from Renate on Apr 2, 2024
Dear Lyle,Thank you for taking the time to share your experience at Clarion Hotel Bergen. We are thrilled to know that you enjoyed your leisure trip and found our hotel to have an exquisite old-world charm. We hope to welcome you back to Clarion Hotel Bergen in the future for another memorable stay.Best wishes, Renate

10/10 Excellent

Vickie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In city center do everything convenient. Breakfast was terrific.
Stayed 2 nights in Mar 2024
Response from Renate on Apr 2, 2024
Dear Vickie,Thank you for taking the time to share your feedback from your leisure trip with us at Clarion Hotel Bergen. It's wonderful to hear that you and your partner had an excellent stay with us. Our team takes pride in maintaining the hotel's cleanliness and condition, and it's great to know that you appreciated their efforts. I'll be sure to pass on your kind words to them, they'll be thrilled to hear how much you enjoyed your stay.Once again, thank you for choosing Clarion Hotel Bergen for your stay. We hope to welcome you back in the future for another wonderful experience.Best wishes, Renate

8/10 Good

Theodore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stine at the front desk was incredibly friendly and helpful, and the breakfast buffet was outstanding.
Stayed 3 nights in Mar 2024

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

corie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely helpful staff. Excellent room and breakfast
Stayed 2 nights in Mar 2024

8/10 Good

Santiago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. On the negative side, room’s lighting was poor.
Stayed 2 nights in Mar 2024

8/10 Good

LORRAINE C

Liked: Cleanliness, staff & service
The bar is not welcoming and feels like an afterthought. No good common areas to sit in. Staff is very nice.
Stayed 2 nights in Mar 2024

8/10 Good

Paul

Liked: Staff & service, property conditions & facilities
Staff are very friendly and accommodating. Bed comfy and breakfast buffet very good. The room lighting was a little bizarre but otherwise an excellent short stay for us
Stayed 1 night in Feb 2024

10/10 Excellent

Oliver Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

mylene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We strongly recommend staying at this lovely establishment, as the staff was very nice, the breakfast so generous, the view on the pier so pleasant, and the location perfect!
Stayed 3 nights in Feb 2024

10/10 Excellent

neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for exploring all that Bergen has to offer.Already planning our next stay.
Stayed 5 nights in Feb 2024
Response from Renate on Feb 23, 2024
Dear Neil,Thank you for taking the time to share your experience at Clarion Hotel Bergen. We are thrilled to hear that you had a fantastic leisure trip with us! Your kind words about our perfect location for exploring all that Bergen has to offer have made our day! It's always a pleasure to know that our guests are making the most of their stay and planning to return.We are looking forward to welcoming you back on your next trip to Bergen. Until then, take care and keep planning those adventures! Best Wishes, Team Clarion Hotel Bergen

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So lovely and easy to get to! And everyone was so friendly 😊 great breakfast and attention to detail - would go again! Was perfect for our baby moon ☺️
Stayed 4 nights in Feb 2024

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent… staff was so friendly and helpful. Amenities great! Breakfast was superb! Food fresh and delicious! Centrally located to city center- walkable to everything!
Stayed 2 nights in Jan 2024

10/10 Excellent

Adam Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

6/10 Okay

Andre

Liked: Cleanliness, staff & service
Little things make a big difference
Generally our stay was quite fine. The staff were delightful and the location excellent. A few little things though: The bathroom door wouldnt close and despite mentioning this it wasnt attended to while we where there. The design of the bathroom is strange as any sort of shower with water pressure sprays water all over the floor. We had multiple towels down on the floor at all times to catch the water and not to slip. The lighting was, shall we say , ‘atmospheric’ because half the room only had 1 floor lamp to see with which was a pain when trying to pack and sort clothes of similar colours etc. We could hear other people in other rooms and the outside hallway music could be heard in our room. It might have just been our location on the 3rd floor. These are small things which would not prevent us staying again but fixing them would have made for a much improved experience. The breakfasts were great
Stayed 4 nights in Jan 2024
Response from Clarion Hotel Bergen on Jan 17, 2024
Dear Andre,Thank you for taking the time to share your experience at Clarion Hotel Bergen. We appreciate your feedback and are glad to hear that you found our staff delightful and our location excellent. We understand that the little things can make a big difference, and we appreciate your detailed observations. We're sorry to hear about the issues you experienced with the bathroom door and the lighting. I will definitely share this feedback with our maintenance and housekeeping teams.It's also unfortunate to hear about the noise from other rooms and the hallway music. We'll take a look at this, as we want to ensure all our guests have a comfortable and peaceful stay. We're thrilled to hear that you enjoyed our breakfasts! It's always wonderful to start the day with a great meal.Again, thank you for your feedback. We hope to see you again on your next leisure trip, and we'll strive to make your stay even more enjoyable.Best Wishes, Renate

2/10 Terrible

Manuel

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I didn’t even get to the hotel because they cancel my reservation
Stayed 4 nights in Dec 2023
Response from Clarion Hotel Bergen on Jan 17, 2024
Dear Manuel,Thank you for taking the time to share your feedback with us. I'm truly sorry to hear about the cancellation of your reservation which prevented you from experiencing the Clarion Hotel Bergen. We are sorry for that our hotel was closed during Christmas, and hope that you enjoyed your stay at our sisterhotel Clarion Hotel Admiral. I hope that despite the unfortunate circumstances surrounding your reservation, we will have the opportunity to welcome you and your family for a leisure trip in the future.Best wishes, Renate

6/10 Okay

Alex

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Overflowing water
Friendly and helpful staff, but unfortunately, there where issues with the draining system ultimately overflowing the bathtub. Not a pleasant experience.
Stayed 3 nights in Oct 2023

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We liked the convenient location to the main restaurants and shopping areas in Bergen.
Stayed 2 nights in Nov 2023

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location!
Stayed 1 night in Nov 2023

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We liked everything but would have liked the fabulous breakfast items that should be hot, be hot, not room temperature.
Stayed 3 nights in Nov 2023

8/10 Good

catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Caitlin

Stayed 2 nights in Nov 2023

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good, hotel, rooms area a bit dated but very clean.
Stayed 2 nights in Oct 2023

10/10 Excellent

harry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent accomodations
Stayed 1 night in Oct 2023

10/10 Excellent

Eleni

Stayed 4 nights in Oct 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay in this hotel in one of the family rooms, which was a bit of a strange layout but very large. The only downside was lack of ceiling lighting but this may be something which is not allowed. Breakfast was a nice selection and all freshly cooked. Location was great, right in the centre of everything. Would recommend
Stayed 5 nights in Oct 2023

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

ISRAT

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a great location! Staff was great and helpful
Stayed 1 night in Oct 2023

10/10 Excellent

harry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Oct 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Rod

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable although the windows did not provide any view. The staff were helpful. The breakfast buffet was outstanding with a wide range of offerings. The hotel stored our bags after checkout until we were ready to collect them. The only negative was that the hotel was a bit hard to find walking from the lightrail station.
Stayed 2 nights in Oct 2023

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is second to none. If it's your first time in Bergen you will find all top sights within 2-7 min walking distance. Comfy beds, heated bathroom floors, and free high quality coffee, lattes, cappuccinos in the lobby 24-7. Sweet staff too. I recommend!
Stayed 4 nights in Sep 2023

8/10 Good

Kenneth A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

Ma. Carmen

Stayed 1 night in Sep 2023

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Great location, comfortable and clean rooms, and friendly and helpful staff. We had a great stay!
Stayed 3 nights in Sep 2023

6/10 Okay

Edward

Travelled with partner
This is a mid range hotel catering to tour groups. Good location to sites. Very good breakfast
Stayed 2 nights in Sep 2023

10/10 Excellent

Ling ling

Stayed 2 nights in Sep 2023

10/10 Excellent

Todd, Wheaton

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast! Shower had great water pressure. Bed was very comfortable. Our room was always quiet day and night. The staff was so for friendly. Perfect stay.
Stayed 2 nights in Sep 2023

10/10 Excellent

Hugo

Stayed 3 nights in Sep 2023

4/10 Poor

Lise

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Darryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and the hotel is within walking distance of historical sites, shopping, dining and public transportation. The breakfast buffet was great too. The room was spacious and very comfortable. The only drawback was the bathroom didnt smell fresh, but that would'nt stop me from staying here again.
Stayed 4 nights in Sep 2023

10/10 Excellent

Thomas

Stayed 1 night in Sep 2023

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023