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Reviews of The Infantry

2.5 out of 5
The Infantry
NO.66, INFANTRY ROAD,, BANGALORE, BLR

Reviews

6.2
Rating 10 - Excellent. 9 out of 101 reviews" "
Rating 8 - Good. 32 out of 101 reviews" "
Rating 6 - Okay. 24 out of 101 reviews" "
Rating 4 - Poor. 23 out of 101 reviews" "
Rating 2 - Terrible. 13 out of 101 reviews" "

6.2/10

Cleanliness

6.0/10

Staff & service

5.8/10

Property conditions & facilities

Reviews

2/10 Terrible

PRADIP

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
U forced me to give feedback for a place which is
When the hotel is closed for renovation , I could not stay in the hotel, what feed back can I give.

2/10 Terrible

PAVAN, PUNE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not recommanded
hotel's renovation was going on since 2 months. still they gave booking confirmation. so gad to face critical situation when we reached to hotel.

4/10 Poor

Firoz, Maputo, Mozambique

Disliked: Property conditions & facilities, room comfort
Very Disappointed !!!
Bathroom extremely mouldy, small bugs flying around... Booked a Deluxe Room. Got an ordinary Room !!! Tiling in the bathroom atrocious !!! Would NOT stay there again. This Hotel is NOT geared to accommodate foreign visitors.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Awful bathrooms make it a bad deal at any price
As other reviewers reported, the staff couldn't find my Expedia reservation when I checked in, and seemed confused. Then they gave me a room where the bed smelled of urine and the bathtub hadn't had a proper cleaning in years -- mold everywhere. When I changed rooms, the new bathroom, amazingly, was even worse; filthy and the showerhead had been locked so your only option was a bath. The bed was so hard I couldn't sleep without a sleeping pill. The Wifi system is a pain to use and weak. There was never a strong, steady connection. And logging in was cumbersome and frustrating. They make you log in with a user name and password, which takes extra time and rarely works on first or second try. And the code changes daily so you have to repeat the long, frustrating process daily. And it only works with one device (computer or phone, not both).

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay, improve Housekeeping
It was easy however the house keeping staffs didn't work unless I directly asked the manager and language was a problem as housekeeping staffs didn't understand English properly.

2/10 Terrible

Jonathon, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never Stay Here at this Slum Hotel
This hotel should be condemned. The room was filthy, walls dirty, mold in the bathroom, the air conditioner did not work, the internet works poorly and sometimes not at all, some lights in the room did not work; the one towel they give you is dirty. Overall, I did not read the comments before picking this hotel. I search it based upon location. The location of this hotel is on Infantry Road and I need to do business on this road. This was the closest hotel to where I needed to be. However, once I arrived in my room, I realized that this is a slum hotel. All pictures they show you on Expedia are lies; 100% lies. Also, they provide you with nothing at all. I had to buy my own toilet paper as it was not provided, either was soap or toiletries. The one towel is gross. Never stay here. I hope you read my comments and all the other comments before deciding.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poorly maintained
The wall paint in the room and outside are peeling off. Room had a wet feeling. Proper linen were not available.

4/10 Poor

Anoop, Hyderabad

Disliked: Staff & service, property conditions & facilities, room comfort
Average hotel
Opted for deluxe room at the hotel. Toilets are pretty old and no proper flush. Toilet curtain was too dirty. There was no door bell and electrician knocked the door all of a sudden for bulb change.

2/10 Terrible

prashanth gajra, hyderabad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No worth of money and no hospitality.
I will never visit this hotel ever. No hospitality at all.

6/10 Okay

Mohammed, Bangalore

Disliked: Staff & service, property conditions & facilities, room comfort
Close to Commercial Street
Pros: proximity to Commercial Street, and center of the city. Cons: poor condition of rooms. Apparently the premises is old, maintained decently outside and badly inside.

4/10 Poor

James, India

Disliked: Cleanliness, property conditions & facilities, room comfort
What you see is not What you get!
Please dint believe the photos as the reailty is something else. The A/C's in the rooms malfunction, Shower curtains are unclean. The hotel itself is in need of a renovation. I was told by some of the staff, that only the second floor was as the pictures depicted and the hotel placed only regular guests in the second floor. The other two floors are dirty, medieval and terribly outdated. The hotel does not have a standalone wifi connection, but relies on "airtel wifi zone" for which the password changes every day. Also there is a limit beyond which it stops working. I did not have wifi for two days out of three.

4/10 Poor

arun kumar, kolkata

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel infantry
Overall ok. Service not to mark

6/10 Okay

Pretheesh, Kochi

Liked: Room comfort
Decent hotel near to the heart of city.
Commercial street and Brigade road.... accessiblity is good...

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complains
Perfect budget hotel, easy on pockets, clean, easy access to brigade and MG Road

8/10 Good

Traveler, Netherlands

Liked: Cleanliness, staff & service
Clean rooms. Friendly staff. Cold water.
One night there were very noisy construction works going on in the hotel in the middle of the night. 1-2am. Stopped after i mentioned it to the staff. Otherwise a good and clean option at a good location, if you dont mind cold water.

4/10 Poor

Mahesh, Coimbatore, Tamilnadu

Disliked: Cleanliness, property conditions & facilities, room comfort
A Hotel near to Chinnasamy stadium
Very much disappointed about this hotel than i expected, i booked the hotel through online, at the time of check in they asked me to wait for an hour for rooms. The rooms flooring was mat flooring need to be cleaned. Room service ok. Toilets not that clean. Not worth for the money.

2/10 Terrible

Azar, Chennai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please do not choose
Anybody booking through online , I would advise not to choose if I can tell everyone booking in personnal also I will not suggest this hotel for any reason.

2/10 Terrible

Syed, Bangalore

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
At the time of booking of this room, your website had mentioned a basket of fruit as free, wi-fi free, nothing was given to me. There were dirty pillows, the room assured was executive, where there was no LED TV only the old tv was was there. No tea bags, coffee, milk & sugar sachets were there in the room. No faucet was there in the toilet and at 6 pm in the evening there was no hot water in the bathroom. Overall experience totally shabby, hope u can compensate me with a free stay. All these issues I raised with the staff over there, but in vain

6/10 Okay

raks, chennai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel.
very good break fast. round the clock one sound is hearing in the room. its very disturbence for sleeping and taking rest.. hotel management told the sound is cooling plant sound. thats why we went outside in day time. kindly rectify the problem.

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
One night Stay
Hi, Im dissappointed with the quality and standard they have now comparing to what they used to have 10yrs ago, the normal trend is to improve but I see that the place is kind of degenrating, the staff were not professionally trained for a hospitality industry, the were average waiters and receptionists....

4/10 Poor

Bosco, Goa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Location is about the only thing that works for the hotel. It desperately needs renovation.

6/10 Okay

Chirag, Mumbai

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Nice Business Hotel
Nice Business Hotel....close to mg road, brigade road and indira nagar...you will get everything in and around.

4/10 Poor

Albela, Pune

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
What you see is not what you get
It could be that there are worst hotels out there but I will attempt to provide feedback in as much objective way as possible. 1 - Welcome and checkin: The receptionists will make you wait at least until 12 PM, which is the official checkin time. We had booked 3 rooms, we got the keys to first room at 12:20, the other rooms were given by around 13:00 hrs. 2 - The Rooms: The property is probably about 30-40 years old and it shows. The room itself was clean, the linen was clean. Though we were two people booked, they provided only one towel. Central AC, not effective, the air throw is lesser than what you would blow through your mouth. Furniture is functional, television worked (CRT), remotes labels are wiped off due to use. You can find popular hindi and english news/movies channels. Minimal bathrooms, Shower heads are old, not cleaned, the water throw is pathetic. No hand showers, hair dryers etc. Bathroom walls are not cleaned thoroughly, mold on the walls. Tubs/WC are cleaned ok. Breakfast: Included in room rate, spread was decent, cereals, breads, eggs, chicken sausage, porridge, cut fruits, juices (2), south indian breakfast items like idly, vada, sambar, tea, coffee etc. 4 - Restaurant: Not too costly, food taste/quality was ok. Service not so ok. 5 - Location: Not many food options at walking distance. The market around the hotel has only furniture shops. Uou can get some good fruits/coconut water etc near the hospital nearby . Public transport/Autos are plenty nearby.

6/10 Okay

karen, Melbourne

Disliked: Cleanliness, staff & service, room comfort
Nice hotel in centre of city. . Close to m.g. Road
Good hotel. . In prime location. . Co-operative staff.

4/10 Poor

Prashanth Gajra, Hyderabad, India.

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Did not live up to my expectatations.
I am not left with complete satisfaction with this stay. The only things that i am NOT satisfied with are 1. The Customer service. 2. The AC. The things that I am completely satisfied are 1. Food 2. Cleanliness 3. Ambience

10/10 Excellent

Zee, Hyderabad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Very good comfortable and pleasing staff and specially enjoyed the breakfast staff in that section very accomdative.

10/10 Excellent

sadiq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
prime location ,good parking,locker facility
very good and i do like to visit with my family,excellent complementary breakfast to great start of the day

2/10 Terrible

BHARDWAJ, JAIPUR

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
MOST WORST EXPERIENCE EVER WITH HOTELS.COM
THE WORST EXPERIENCEAT THE TIME OF CHECK IN ROOM WAS NOT PROVIDED AND ASKED TO WAIT. WHEN FULL AMOUNT PAID IN ADVANCE, AND HOTEL BOOKING WAS CONFIRMED WHY THIS SHOW? CONTACT TWO TIMES CALL CENTER TALKED MR. CHETAN (BY CHANCE BOTH TIME HE WAS THERE) BUT REQUEST FOR CANCELLATION AND REFUND NOT COMPLETED. EVEN THREE TIMES MAIL SENT BUT NO OUT COME, WHY? HOTELS.COM KNOWS BETTER

8/10 Good

Ganesh, Chennai

No bad. One major draw back, there was no wi-fi and no one was there to assist.

10/10 Excellent

John Rajah, Chennai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Always Infantry Hotel is my preferred place of stay.

4/10 Poor

Renlal2005, Klm

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room necessities were not provided properly.one bath towel for two people.no mineral water bottles.after asking them only they provide...

8/10 Good

Bijo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

dev, Delhi

Disliked: Cleanliness, property conditions & facilities, room comfort
Not gud rooms
Rooms seems as if we entered in early 90s. D only gud thing is buffett breakfast. Lousy linen and room feel.

4/10 Poor

ziyad, dubai

Disliked: Property conditions & facilities
Worth for the price
Its worth for its price.good onky for the stay. Take food from outside.

8/10 Good

Sam, Yorkshire Uk

Liked: Property conditions & facilities, room comfort
Good value for money
It's not the Ritz but is certainly good value for money....nice biggish room, good breakfast and pleasant staff. Do be warned though, there is no wifi in the hotel but as of last week there is free wifi on MG road (on the road itself)

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good Place to stay with family.

6/10 Okay

Verified traveller

The hotel initially said they'd charge for early check in though it was specifically requested by us. They later said they'd not charge, which was a breather.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Good Location
I wish the management will take some interest to keep the hotel in good shape. It is ideally located and the rooms can be kept cleaner without spending much

6/10 Okay

aneel, mumbai

Liked: Staff & service
nice hotel in the heart of the city
the staff was courteous, the food was good and the rooms comfortable.. would repeat my visit

10/10 Excellent

Sriram, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to MG Road
Beautiful hotel located at the center of city we can reach to our destination easily. Neat & Clean specious rooms good staff. Food was amazing liked every thing good & comfortable stay we had.

6/10 Okay

Jman, Hyderabad

Disliked: Property conditions & facilities, room comfort
Old Hotel with less Facilities
I had booked a room with a king size bed. However, when I was guided to the room, I was astonished to see twin beds. When I inquired about this, the staff came and joined the two beds to make it a king size bed.:D I was feeling like cheated. The quality of the mattress was that poor that I felt sleeping on rocks would have been a better option. The toilet ended before it starts. It was so small(the images are photoshoped :D). They are taking advantage of Bangalore weather and there is no AC in the room. When I asked a staff, he showed me a gas regulator-type regulator to decrease the temperature. I did that still I sweated the whole night.. Huh.. The TV provided Baba Azam I believe. Who uses that portable BPL TV now a days in hotels!! The access card to open the room did not work at many times. I had to take help of the staff to get the door opened. Very poor ambiance. Well, if you are looking for budget hotels and you are ready to adjust (most of the Indians do :D), it would be a good choice.

4/10 Poor

Raman, New Delhi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not satisfied with the condition of the room and bathroom ... flush not working and inspite of repeated compaints no action taken..

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe, student-friendly at the right price.
The staff was very helpful and pretty friendly. The only issue we had was that the wireless internet was out while we were there, and only the business center was available. While that just happens sometimes, it was not fixed in 4 days, which is a bit longer than we were expecting. Still, the business center was available, and the rest of our stay was very nice. Also, booking through Expedia got us the room at less than half the daily rate posted on the hotel website. So for a student budget, it was a nice hotel for the price! As two western girls staying in Bangalore, we felt safe about the hotel and location.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities

8/10 Good

Verified traveller

Liked: Room comfort
centrally located
Hotel is centrally located, very near to m.g.road & brigade road. Very near famous empire hotel, where u get superb food. Room service is bit of a concern, it takes 25 to 30 min get any service. Price also bit high but overall pleasant stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and cheap
Good hotel and very economical through expedia. The rooms are clean, room service good and staff are courteous.

6/10 Okay

Verified traveller

Disliked: Staff & service
Ok
The Hotel Reception staff is very arrogant and are not helpful. The room service will respond after few hrs of the call.`

8/10 Good

Verified traveller

Liked: Room comfort

4/10 Poor

SSD, Mumbai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing Specail
Horrible Air Conditioning

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Infantry Hotel
The hotel is a good business hotel with basic facilities and comforts.The staff were helpful and service was prompt. The food was okay, though there could have been more variety in the breakfast. Also they need to check the room linen since I discovered that the tucked in sheets were torn!!!