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JW Marriott Hotel Bengaluru – Avis

5 out of 5
JW Marriott Hotel Bengaluru
24/1 Vittal Mallya Road, Bengaluru, Karnataka

Avis

9,2

Merveilleux

Note de 10 – Excellent, d’après 111 avis sur 162." "
Note de 8 – Bien, d’après 36 avis sur 162." "
Note de 6 – Acceptable, d’après 9 avis sur 162." "
Note de 4 – Médiocre, d’après 3 avis sur 162." "
Note de 2 – Terrible, d’après 3 avis sur 162." "

9,2/10

Propreté

9,2/10

Service et personnel

9,0/10

Commodités

9,2/10

État et installations de l’hébergement

8,6/10

Écoresponsabilité

Avis

8/10 – Bien

patrick

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Hôtel sympathique
Séjour trop court pour pouvoir laisser un commentaire.
Séjour de 1 nuit en janvier 2019
JW Marriott Hotel Bengaluru a répondu le 28 févr. 2019
Dear Patrik Greetings from JW Marriott Hotel Bengaluru! Thank you for choosing to stay with us and we look forward to hosting you at our hotel again and hope to see you soon. Warm Regards Gaurav Sinha Director of Operations

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en juillet 2017
Nick D a répondu le 14 nov. 2017
Dear Guest, Thank you for staying with us at JW Marriott Bengaluru and sharing your rating with us based on your overall experience. We look forward t serving you again. See you soon. Warm Regards, Parul Thakur

6/10 – Acceptable

Darshana

Points forts : État et installations de l’hébergement
Séjour de 3 nuits en avril 2024
Gaurav Sinha a répondu le 20 avr. 2024
Dear Guest,Greetings from JW Marriott Hotel Bengaluru!Thank you for sharing your feedback on your recent visit to our hotel.It is indeed disheartening to know your visit to our hotel was less than satisfactory.We have duly noted your feedback and will certainly look into the same to avoid such instances in future.The team and I look forward to welcoming you to JW Marriott Hotel BengaluruWarm Regards,Hotel ManagerJW Marriott Hotel Bengaluru

6/10 – Acceptable

Shamti

Séjour de 2 nuits en janvier 2024

6/10 – Acceptable

Gonchikar, Duluth

Séjour de 3 nuits en décembre 2023

10/10 – Excellent

DEBASHISH

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Next to UBCT
Séjour de 2 nuits en novembre 2023

8/10 – Bien

TSUBASA

Séjour de 2 nuits en septembre 2023

10/10 – Excellent

NARENDRA

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Everything!!
Séjour de 6 nuits en juillet 2023

10/10 – Excellent

Gary

Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Beautiful hotel, great staff and service, amazing buffet and restaurants, and located right next to UB City mall for shopping and more restaurant choices.
Séjour de 11 nuits en juin 2023

10/10 – Excellent

Kartik, encinitas

Voyage en famille, Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
This is an amazing Hotel - perhaps the best of all I have stayed in all my world travels. The staff is beyond compliments - each one putting in so much by way of care and dedication. My daughter suffers from Celiac Disease and just one mention of that at the check in (reception) was met with every chef reaching out to ensure meals were prepared for her with the utmost concern and precautions. Chef Rama, Sunil, Gopal all deserve special mention here. The front desk is very responsive to every need. I an go on and on about the cleanliness, maintenance, fcomfort and other attributes that everyone mentions here - they are all impeccable! I will return here on my next visit to Bangalore. Keep up the good work, please!
Séjour de 6 nuits en juin 2023

10/10 – Excellent

Andrew

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 12 nuits en mai 2023

10/10 – Excellent

RAJI

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mai 2023

10/10 – Excellent

MIN SEOK

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en mai 2023

10/10 – Excellent

Scott

Voyage en famille, Voyage en groupe
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2023

8/10 – Bien

Marnonette, seattle

Voyage de couple
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Excellent stay! Our package came with daily breakfast and your choice of lunch or dinner. I highly recommend this package as the food in their main restaurant is excellent. They had both Indian and non-Indian options, which was great. Our room came with a bath which was great, but it was not adequately cleaned upon our check in. When we notified the staff, it took some time for them to respond but eventually they did. Otherwise, cleanliness and service were excellent and quick.
Séjour de 3 nuits en avril 2023

10/10 – Excellent

Karen

Séjour de 8 nuits en mars 2023

8/10 – Bien

Rohan

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Very nice hotel and very centrally located
This was my first stay here at the JW Marriott Bangalore near UB city. The hotel is very nice and I had a very enjoyable stay. Pros: Nice hotel, nice rooms - well appointed, very good breakfast, good service (room service was reasonably quick and efficient) Cons: The key cards and their readers in the lifts as well as on room doors have issues. Almost all the guests i interacted with in the lifts had the same issues. This definitely needs immediate attention. It is a source of unnecessary irritation and inconvenience. Overall no major issues and I would give it 4.5 stars out of 5.
Séjour de 3 nuits en juin 2022
Gaurav Sinha a répondu le 21 juin 2022
Dear Rohan, I would like to thank you for taking the time to share your experience on this esteemed platform. While we are glad to learn that you were impressed with our expansive rooms, delectable breakfast and personalized service. We are extremely concerned to know that your stay with us was less than satisfactory. Kindly accept our heartfelt apologies for the inconvenience faced by you. We have duly noted your feedback regarding the key card error. Please be assured, we have shared your feedback with our Front Office Manager to look into the matter and give the seriousness it deserves. We request you to let us know a suitable day and time to speak with you to assure that this was an aberration and not reflection of our otherwise high standard. Once again, my heartfelt apologies for what happened during your stay. Please consider giving us an opportunity to redeem ourselves by showcasing the service standards we are known for. I stand committed along with my team to ensure that all your future stays will both be comfortable and memorable. The team and I look forward to welcoming you to JW Marriott Hotel Bengaluru Warm Regards, Hotel Manager JW Marriott Hotel Bengaluru

8/10 – Bien

Suhasini

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Very comfortable stay.. great location.
Séjour de 3 nuits en mai 2022
Gaurav Sinha a répondu le 16 juin 2022
Dear Guest, Thank you for sparing your valuable time to share such a wonderful review on your experience with us. We are glad to know that you had a wonderful stay at our hotel and were impressed with our hospitality and ideal location, near Cubbon Park and UB City. We are proud to have an ambassador in you and look forward to welcoming you back. Warm Regards, Hotel Manager JW Marriott Hotel Bangalore

10/10 – Excellent

Sharan

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent guest service, very well maintained property, rapid response time from staff, generous sized rooms & fantastic dining options. The breakfast & dinner buffets offered a wide variety of cuisine & dietary options.
Séjour de 1 nuit en mai 2022
Gaurav Sinha a répondu le 16 juin 2022
Dear Guest, Thank you for sparing your valuable time to share such a wonderful review on your experience with us. At JW Marriott Hotel Bengaluru we create environments and experiences that foster togetherness and leave our guests feeling nurtured with a deep sense that “all is well.” It is indeed a pleasure to learn that you had a memorable experience at our hotel and were delighted with our expansive rooms, sumptuous buffet prepared by our seasoned Chefs coupled with impeccable service extended by our thoughtful team members. We are committed to offer you the most pleasant and comfortable experience on each of your future visits and look forward to welcoming you back. Warm Regards, Hotel Manager JW Marriott Hotel Bangalore

8/10 – Bien

Roy

Points forts : Propreté, service et personnel et confort de la chambre.
Best Hotel in town... well almost.
The staff were amazing. Though the rooms wore a jaded look, the overall comfort level was above average for the region. The bathroom towel hook was loose and fell just missing my foot. It needs to be tightened. Informed housekeeping who in turn informed the engineer to fix it. The customer relations officer in particular took good care of me.
Séjour de 4 nuits en avril 2022
Gaurav Sinha, Hotel Manager a répondu le 28 avr. 2022
Dear Roy, I would like to thank you for taking the time to share your experience with us. While we are glad to learn that you were impressed with our thoughtful team members, we regret to know that certain aspects of your stay were less than satisfactory. Kindly accept our sincere apologies for the inconvenience faced by you. Please be assured, we have shared your feedback with our Executive Housekeeper and Chief Engineer to look into the same and ensure that this would not repeat in future. The issue experienced by you should have been prevented from happening if we are to pride ourselves as quality hospitality service providers. I stand committed along with my team to ensure that all your future stays will both be comfortable and memorable. My team and I, look forward to hosting you back soon. Warm Regards, JW Marriott Hotel Bengaluru

8/10 – Bien

Graeme

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2022

10/10 – Excellent

Ashok

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Polite staff, clean rooms, best food and great pool side cafe
Séjour de 1 nuit en décembre 2021
Gaurav Sinha a répondu le 13 avr. 2022
Dear Ashok, Thank you for sparing your valuable time to share such a kind review on your experience with us. At JW Marriott Hotel Bengaluru we create environments and experiences that foster togetherness and leave our guests feeling nurtured and with a deep sense that “all is well.” It is indeed a pleasure to know that you had a memorable stay at our hotel and were delighted by the warm hospitality, spacious rooms and flavorful food prepared by our seasoned Chefs. Your positive feedback will act as source of inspiration for us. We are committed to offer you the most pleasant and comfortable stay on each of your future visits and look forward to welcoming you back. Warm Regards, Gaurav Sinha Hotel Manager JW Marriott Hotel Bengaluru

10/10 – Excellent

ROHIT

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Best
Was wonderful staying
Séjour de 1 nuit en février 2022
Hotel Manager, JW Marriott Hotel Bangalore a répondu le 28 févr. 2022
Dear Guest, Greetings from JW Marriott Hotel Bengaluru! Thank you for sharing a positive feedback on your recent visit to our hotel. The team and I look forward to welcoming you to JW Marriott Hotel Bengaluru. Warm Regards Gaurav Sinha

10/10 – Excellent

Mohammed

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
It was a nice experience , especially the satff at the restaurant and housekeeping.
Séjour de 3 nuits en février 2022
Hotel Manager, JW Marriott Hotel Bengaluru a répondu le 23 févr. 2022
Dear Guest, Thank you for sparing your valuable time to share such a kind review on your experience with us. We are delighted to know that you had a warm stay at our hotel and were impressed with the thoughtful service extended by our team members at the restaurant and the housekeeping team members. We are proud to have an ambassador in you and look forward to welcoming you back. Warm Regards Gaurav Sinha

8/10 – Bien

Kim

Points forts : Service et personnel, état et installations de l’hébergement et confort de la chambre.
샤워 가운에서 냄새가 나서 아쉬었어요
Séjour de 1 nuit en février 2022
Hotel Manager, JW Marriott Hotel Bengaluru a répondu le 18 févr. 2022
Dear Guest, Greetings from JW Marriott Hotel Bengaluru! Thank you for sharing your feedback on your recent visit to our hotel. Kindly accept my heartfelt apologies for the inconvenience faced by you during your recent stay. I take this opportunity to inform you, your feedback has been shared with the Housekeeping Manager to ensure such instances are avoided in future. I thank you for sharing your valuable observation with us which will act as a catalyst to improve the quality of our operations. Once again, my heartfelt apologies for what happened during your stay. Please consider giving us an opportunity to redeem ourselves by showcasing the service standards we are known for. My team and I, look forward to hosting you back soon. Warm Regards Gaurav Sinha,

10/10 – Excellent

Kim

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2022
Hotel Manager, JW Marriott Hotel Bengaluru a répondu le 9 févr. 2022
Dear Guest, Greetings from JW Marriott Hotel Bengaluru! Thank you for sharing a positive rating on your recent visit to our hotel. The team and I look forward to welcoming you to JW Marriott Hotel Bengaluru. Warm Regards, Gaurav Sinha

8/10 – Bien

Sandeep

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Room was spacious , but there was dust in the room, was not cleaned properly..
Séjour de 1 nuit en décembre 2021
Gaurav Sinha a répondu le 6 janv. 2022
Dear Sandeep, I would like to thank you for taking the time to share your experience on this esteemed platform. While we are glad to learn that you liked the room , we regret to know that certain aspects of your stay were less than satisfactory. Kindly accept our sincere apologies for the inconvenience faced by you. Please be assured we have shared your feedback with our Housekeeping Manager to look into the same and ensure that this would not repeat in future. I stand committed along with my team to ensure that all your future stays will both be comfortable and memorable. The team and I look forward to welcoming you to JW Marriott Hotel Bengaluru Warm Regards, Hotel Manager JW Marriott Hotel Bengaluru

10/10 – Excellent

Waseef, Dubai

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Please get ride of auto rickshaw guys who is always try and ripoff hotel guests with unrealistic prices. Plus they got bad attitude and we encountered drunk rickshaw driver.
Séjour de 2 nuits en décembre 2021
Gaurav Sinha, Hotel Manager a répondu le 10 janv. 2022
Dear Guest, Greetings from JW Marriott Hotel Bengaluru! Thank you for sharing your rating on your recent visit to our hotel. It is indeed disheartening to know your visit to our hotel was less than satisfactory. We request you to connect with us at Gaurav.Sinha@marriott.com for us to understand the concerns faced by you. The team and I look forward to welcoming you to JW Marriott Hotel Bengaluru. Warm Regards, JW Marriott Hotel Bengaluru

4/10 – Médiocre

Monis

Points faibles : Propreté, commodités et état et installations de l’hébergement.
Dilapidated and worn out property which looks like it hasn’t been maintained over months . Soiled carpets greet you at the check and you can even find soiled carpets in the room. Smelly aged towels . Strong smell of Mold in the air conditioning system. Certainly not even a 3 star property. I won’t ever recommend this to anyone.
Séjour de 3 nuits en novembre 2021
Hotel Manager JW Marriott Hotel Benga a répondu le 10 déc. 2021
Dear Guest, I would like to thank you for taking the time to share your experience with us. Kindly accept my heartfelt apologies for the inconvenience faced by you during your recent stay. I am extremely concerned to know that you stay with us was less than satisfactory. All of us at JW Marriott Hotel Bangalore endeavour to do all we can to ensure that every guest feels welcomed and receives service that is friendly, attentive and timely. Please be assured we have shared your feedback with our management to look into the matter and give the seriousness it deserves. I take this opportunity to inform you, JW Marriott Hotel Bengaluru is known for its personalized and customized service extended by our dynamic team members. I thank you for sharing your valuable observation with us which will act as a catalyst to improve the quality of our operations. Once again, my heartfelt apologies for what happened during your stay. Please consider giving us an opportunity to redeem ourselves by showcasing the service standards we are known for. My team and I, look forward to hosting you back soon. Warm Regards, Gaurav Sinha

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Booked this property as a gift for my parents. They loved it. Great room, views and amazing breakfast spread! Customer service was also stellar!
Séjour de 1 nuit en août 2021

8/10 – Bien

Raymond

Séjour de 2 nuits en juillet 2021
Gaurav Sinha a répondu le 23 juill. 2021
Dear Guest, Greetings from JW Marriott Hotel Bengaluru! Thank you for leaving us your valuable feedback. We look forward to hosting you at our hotel again and hope to see you soon. Warm Regards, Gaurav Sinha Hotel Manager

8/10 – Bien

shyam

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Perils of Covid-19 seen in staff behavior
Probably on the best hotel properties in Bangalore. I've always loved staying here at the JW. Rooms are immaculate, service staff are friendly and accommodating. Although they were very careful in operational compliance because of covid rules in Karnataka, they certainly made sure I was comfortable. There were groups of people standing around next to where we ate lunch, possibly staff from the hotel, which was slightly discomforting because they were staring at us like we were doing something wrong! That can be avoided. People are on-edge, so to speak, so, any group gathering can be avoided, especially in eating areas where we are unmask . I did mention this to the front desk staff when checked out. Ironically, I had my mask off when I spoke with the front office staff and the lady there quickly (and very overzealously) pointed at me and asked me to put on my mask. That I thought was interesting. Otherwise, a good hotel with fantastic rooms.
Séjour de 1 nuit en juin 2021
Gaurav Sinha a répondu le 23 juill. 2021
Dear Shyam, Greetings from JW Marriott, Bengaluru. Thank you for choosing to stay with us and for sharing your valuable feedback. We apologize for the inconvenience faced by you during your stay. While the hotel ensures the highest levels of safety for our guests, we understand that subtle measures can be taken to ensure efficient communication to our patrons. We have taken a note of your feedback and hope to have the chance to welcome you back to our hotel shortly. Warm Regards, Gaurav Sinha Hotel Manager

6/10 – Acceptable

Piyush

Voyage en famille
Points faibles : Propreté, confort de la chambre
Séjour de 2 nuits en mars 2021
Gaurav Sinha a répondu le 6 avr. 2021
Dear Guest, Greetings from JW Marriott Hotel Bengaluru! Thank you for leaving us your valuable feedback. We have taken a note of your review and hope to be able to serve you better during your next visit. We look forward to hosting you at our hotel again and hope to see you soon. Warm Regards, Gaurav Sinha Hotel Manager

10/10 – Excellent

chandan

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en mars 2021
Gaurav Sinha a répondu le 23 mars 2021
Dear Guest, Greetings from JW Marriott Hotel Bengaluru! Thank you for choosing to stay with us and leaving us your valuable feedback. Your Kind words towards our hotel, associates and service delight us and encourage us to ensure that we always do our best. We look forward to hosting you at our hotel again and hope to see you soon. Warm Regards, Gaurav Sinha Hotel Manager

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent place to stay, very friendly staff , great location
Séjour de 3 nuits en février 2021
Gaurav Sinha a répondu le 23 mars 2021
Dear Guest, Greetings from JW Marriott Hotel Bengaluru! Thank you for choosing to stay with us and leaving us your valuable feedback. Your Kind words towards our hotel, associates and service delight us and encourage us to ensure that we always do our best. We look forward to hosting you at our hotel again and hope to see you soon. Warm Regards, Gaurav Sinha Hotel Manager

2/10 – Terrible

Voyageur vérifié

Voyage en famille
Points forts : Propreté
Points faibles : Service et personnel
Poor service and management
The service is downright horrible. You would see more courteous staff in Oyo hotels that is 1/4 the price of this property. On the Hotels listing they promised a complimentary room upgrade. However when I went there they gave me the same room I booked and called it an upgraded one, shameful. Swimming pool rooms are a mess and not clean. There are barely any TV channels, bath tubs are small. The property itself is good, in a good location and comfortable. But the service is definitely not that expected from JW Marriott.
Séjour de 2 nuits en février 2021
Gaurav Sinha a répondu le 23 mars 2021
Dear Guest, Greetings from JW Marriott Hotel Bengaluru! Thank you for leaving us your valuable feedback. We are extremely disheartened to learn about your experience at our hotel. We believe in upholding the highest standards of service delivery & product. We have taken a note of your feedback and strive to serve you better during your next visit. We look forward to hosting you at our hotel again and hope to see you soon. Warm Regards, Gaurav Sinha Hotel Manager

10/10 – Excellent

Mohammed

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2021
Gaurav Sinha a répondu le 23 mars 2021
Dear Guest, Greetings from JW Marriott Hotel Bengaluru! Thank you for choosing to stay with us and leaving us your valuable feedback. Your Kind words towards our hotel, associates and service delight us and encourage us to ensure that we always do our best. We look forward to hosting you at our hotel again and hope to see you soon. Warm Regards, Gaurav Sinha Hotel Manager

8/10 – Bien

Voyageur vérifié

Voyage en famille, Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2021
Gaurav Sinha a répondu le 20 févr. 2021
Dear Guest, Greetings from JW Marriott Hotel Bengaluru! Thank you for choosing to stay with us and leaving us your valuable feedback. Your Kind words towards our hotel and service delight us and encourage us to ensure that we always do our best. We look forward to hosting you at our hotel again and hope to see you soon. Warm Regards, Gaurav Sinha Hotel Manager

8/10 – Bien

THIMMAIAH

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Power snapped for 15 mns
Séjour de 1 nuit en janvier 2021
Gaurav Sinha a répondu le 11 janv. 2021
Dear Mr. Thimmaiah, Greetings from JW Marriott Hotel Bengaluru! Thank you for choosing to stay with us and leaving us your valuable feedback. Your Kind words towards our hotel and service delight us and encourage us to ensure that we always do our best. We look forward to hosting you at our hotel again and hope to see you soon. Warm Regards, Gaurav Sinha Hotel Manager

4/10 – Médiocre

John

Voyage en famille, Voyage en groupe
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en octobre 2020
Team JW Marriott, Bengaluru a répondu le 1 déc. 2020
Dear Mr. John, Greetings from JW Marriott, Bengaluru. We thank you for choosing to stay with us and for sharing your valuable feedback. We are extremely disheartened to learn about your experience at our hotel. Our team has taken a note of your feedback and strives to be able to serve you better during your next stay with us. We look forward to have the opportunity to serve you again shortly. Sincerely, Team JW Marriott, Bengaluru

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great hotel and location!
Séjour de 1 nuit en février 2020
Reuben a répondu le 4 mars 2020
Dear Guest, Greetings from JW Marriott Bengaluru! Thank you for choosing to stay with us and for leaving us your valuable feedback. Your kind words towards our hotel encourage us to ensure that we continue to outdo ourselves in pursuit of being your favorite travel company. We thank you for your kind patronage and look forward to welcoming you again to JW Marriott Hotel, Bangalore. Warm Regards, Reuben Kataria General Manager JW Marriott Bengaluru.

10/10 – Excellent

Voyageur vérifié

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Property and staff provide excellent hospitality in all departments. The swimming pool was something of a disappointment. Not really suitable for swimming for exercise it's essentially a shallow (4feet) play pool for families with young children. Also the sun does not hit the terrace where the pool resides so it's a disappointment for those who want to swim daily.. It is very clean like all areas of the hotel. What is amazing is the buffet offerings in the JW Kitchen both for lunch and dinner which are excellent. World class. The rooms and coridoors are excellently maintained by a superb housekeeping team.
Séjour de 4 nuits en février 2020
General Manager a répondu le 4 mars 2020
Dear Valued Guest, Greetings from JW Marriott Bengaluru, At the onset, I thank you for choosing to stay with us and sharing your valuable feedback. We are glad that you loved the hotel, we thank you for your kind words of appreciation. With regards to the pool depth, we would like to bring to your notice that the standard pool depth of all 5-star hotels is around 4 feet. Thank you once again for your recent visit and we look forward to welcoming you back soon. Warm Regards, Reuben Kataria General Manager JW Marriott Hotel, Bangalore.

8/10 – Bien

Abdul Satar

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en décembre 2019
Nikita Das a répondu le 7 janv. 2020
Thank you for your feedback.

10/10 – Excellent

Kevin

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
best and cleanest hotel in india so far.biggest breakfast spread
Séjour de 3 nuits en décembre 2019
Aakashdeep Singh a répondu le 7 janv. 2020
Thanks for staying with us. We appreciate your feedback!

10/10 – Excellent

Imran

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Homely atmosphere made possible by staff coming together to ensure that guests are treated well Very friendly staff Right from the concierge Mr. Leslie, to mr. Sachdeva front office manager Will stay here whenever I visit Bangalore
Séjour de 3 nuits en décembre 2019
Aakashdeep Singh a répondu le 7 janv. 2020
Thanks for staying with us. We appreciate your feedback!

8/10 – Bien

Shivakumar

Séjour de 1 nuit en décembre 2019
Team JW Marriott Hotel Bengaluru a répondu le 1 déc. 2020
Dear Valued Guest, Greetings from JW Marriott Bengaluru. At the onset, we would like to thank you for choosing to stay with us and sharing your valuable feedback. We are glad that you loved the hotel, we thank you for your kind words of appreciation.Thank you once again for your recent visit and we look forward to welcoming you back soon. Warm Regards, Team JW Marriott Hotel Bengaluru

10/10 – Excellent

Vikas

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 6 nuits en novembre 2019
Aakashdeep Singh a répondu le 7 janv. 2020
Thanks for staying with us. We appreciate your feedback!

8/10 – Bien

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great Location Great amenities and courteous staff. 2 things stood out: 1) We were at the 6th floor yet the loud music from Parties 4 floors below on friday/saturday nights could annoy us at night. I was expecting either better sound proofing or a better choice of party floor 2) There was a longish wait to get seated for breakfast on Saturday morning. Over all a good experience
Séjour de 2 nuits en octobre 2019
Reuben Kataria a répondu le 10 janv. 2020
Dear Guest, Greetings from JW Marriott Hotel Bengaluru! Thank you for choosing to stay with us and leaving us your valuable feedback. We are disheartened by the seemingly negative experience you had with us and would like to assure you of doing better with our service on your next visit. We have taken note of your concerns, and will ensure that we communicate it to management, to ensure that you never face a similar experience with us in future.We do hope to be given the opportunity to host you again, and hope to see you dine with us soon. Warm Regards, Reuben Kataria General Manager JW Marriott Bengaluru.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
I loved the service. All the staffs were extremely friendly and went out of their way to make the stay comfortable. I thoroughly enjoyed the breakfast buffet! Great variety of food choices.
Séjour de 8 nuits en octobre 2019
Team JW Marriott Hotel Bengaluru a répondu le 17 oct. 2019
Dear Guest Greetings from JW Marriott Hotel Bengaluru! Thank you for sharing your valuable feedback with us regarding the service and amenities at the hotel. We are truly delighted to find out about your impeccable experience and look forward to welcome you for much more during your coming stays. We look forward to welcoming you soon at the hotel. Warm Regards Team JW Marriott Hotel Bengaluru

4/10 – Médiocre

Voyageur vérifié

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Not a well maintained hotel. Service is terrible. Air conditioning in coffee shop not working. There were flies everywhere around during lunch. Rooms need an upgrade. Not worth the money they charge. .
Séjour de 1 nuit en juillet 2019
Team JW Marriott Hotel Bengaluru a répondu le 1 août 2019
Dear Guest, Greetings from JW Marriott Hotel Bengaluru! Thank you for choosing to stay with us and leaving us your valuable feedback. We are disheartened by the seemingly negative experience you had with us and would like to assure you of doing better with our service on your next visit. We have taken note of your concerns, and will ensure that we communicate it to management, to ensure that you never face a similar experience with us in future. We do hope to be given the opportunity to host you again, and hope to see you dine with us soon. Warm Regards, Team JW Marriott Hotel Bengaluru