This hotel is part of a vacation club, thus SEPERATE from the actual shanty creek golf resort. I had called in advance to schedule late check in, as I was planning on attending a wedding shower in bachelorette party in traverse city. The roads to navigate late at night through the shanty creek resort were horrendous, and the directions to where my keys were being held were not very clear either. Thank god for the security staff at the main shanty creek lodge who navigated me to the box at the check in center, and then to my lodge and room.
The free breakfast promised to me and the other guests staying in my room was not acknowledged. They did not provide me with food vouchers. No one was at the check in center the next morning, nor did anyone respond EVER to my messages left.
The room itself was fine, but expect nothing from the absent vacation club staff, and be prepared to rely on the mercy of the shanty creek resort staff to help you out.
Next time I will be booking a room at the main shanty creek resort, they are a lot more helpful.