Kayaking

Reviews of Banana Beach Resort

3.5 out of 5
Banana Beach Resort
Seagrape Drive, San Pedro, Belize District

Reviews

7.8

Good

Rating 10 - Excellent. 70 out of 245 reviews" "
Rating 8 - Good. 109 out of 245 reviews" "
Rating 6 - Okay. 46 out of 245 reviews" "
Rating 4 - Poor. 9 out of 245 reviews" "
Rating 2 - Terrible. 11 out of 245 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Stayed 2 nights in Mar 2020

8/10 Good

Sharlene

Stayed 2 nights in Feb 2020

8/10 Good

Dan, Toronto, Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfortable bed, nice restaurant. Pool was good enough, access to beach is good.
Stayed 4 nights in Feb 2020

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and food will go back.very nice beach and great place to relax.
Stayed 10 nights in Jan 2020

10/10 Excellent

Tamra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely recommend!!
We we’re there in January 2020. Weather was decent. We were upgraded because they saw how long we were staying, which was a nice perk for 3 weeks! The staff was EXCELLENT!! CANNOT say enough good things them and they work very hard. We all became friends ☺️ The free breakfast was amaaazing and you have many choices to choose from! I would definitely recommend this place!!BTW...their ceviche...best I’ve ever had!!
Ceviche
Beach view
Sunrise
Beach view
Stayed 22 nights in Jan 2020

10/10 Excellent

Wendy

Business traveller, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
the resort and staff are great, but the restaurant staff has an attitude when we had breakfast for 2 days.
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay at on the island. Close enough to walk into town but just far enough away to escape the noise and bustle of downtown. Great breakfast that is free every day. Always extremely clean with great staff.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff & loved the pools and beach. The breakfast was great. Air conditioning was outstanding. Beds were comfy. All around comfortable resort!
Stayed 7 nights in Dec 2019

10/10 Excellent

James Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort-like without the $$$. Our room included a full-size refrigerator, stove, dinning table, and living room. The facility has two pools and very nice American or Belize breakfast with free water and coffee/tea (the creamer they had was delicious). Our room looked directly out to the beach/ocean (absolutely gorgeous) and there was daily room service. It is about one mile from center of town, but we enjoyed a stroll down the clean, public beach each morning and evening. (Also, for San Pedro/Belize in general buy bug spray if you will be out at dusk).
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

10/10 Excellent

DR

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
I was there off season so it felt like a ghost town. The staff were attentive and respectful. No real complaints.
Stayed 2 nights in Sep 2019
Response from BananaBeachTeam on Oct 28, 2019
Hi DR, Thank you so much for your kind review. Yes, during the slower months, the island does experience a slightl lull in occupancy which can have a slightly empty feeling from time to time but, on the positive side, you have much more privacy, space and places to have fun all while never feeling too crowded. We appreciate you taking the time to write your review and would love the opportunity to welcome you back on another trip soon.

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
The overall property was good--hot water was missing or took forever to come on--water pressure was very bad--it was very hot so taking a shower was necessary--you could hardly get wet "standing" in the shower so little water was coming out--barely wash off the soap--tough situation
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Property needs remodeling Beaches need maintenance
Stayed 6 nights in Jul 2019

6/10 Okay

Ricardo

Disliked: Property conditions & facilities
My stay
Rooms definitely need some remodeling..glad it's only for one night. Excellent breakfast.
Stayed 1 night in Jul 2019
Response from Enrique on Aug 27, 2019
Hi Ricardo, thank you very much for choosing Banana Beach Resort and thank you for your review. We are very happy to learn you found our breakfast meal enjoyable. We provide complimentary breakfast with a wide array of dishes to choose from. We are taking time to renovate our units and also have been working to upgrade our amenities for our valued guests. We hope you stop by on your next trip to Belize!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2019

2/10 Terrible

Norma, Freehold, New Jersey 07728

Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrendous, fleas in room, no wifi or internet. Main office closed at 5pm no one to contact. Beach smelled horribly, both pools dirty. Room smelled of mildew. Complaints were ignored, staff was rude. Checked in 18 July checked out 19 July staff refused to provide a receipt. We had no choice but to find other accommodations. We felt unsafe Two grandmother's, a mother and two small children we felt only option was to find other accommodations. With financial hardship we moved to Best Western Plus on mainland Belize. After many years using Expedia we were quite disappointed. We had to contact our families in USA in order to find other accommodations which had been done by texting.
Stayed 6 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 4 nights in Jun 2019

8/10 Good

Alonzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay.
We had a great room that faced the ocean. It has 2 pools that are very nice. My only issue was with the smell of the sea weed.
Stayed 3 nights in Jun 2019
Response from BananaBeachTeam on Aug 7, 2019
Hi Alonzo, Thank you so much for staying with us and thank you for your kind words! Yes, the sargassum issue is one we face on the island but, as a community, we are coming together and partnering with other stakeholders to find a solution soon. We hope to see you back soon!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Staff was fantastic and very friendly. Great beach and great location. The only drawback was that the beach was filled with seaweed and had a horrific smell. It’s too bad because it’s one of the only hotels with a private beach.
Stayed 7 nights in Jun 2019
Response from BananaBeachTeam on Aug 7, 2019
Thank you for staying with us! We are working diligently with other stakeholders in the area as well as the Belize Tourism Board to find a solution that will alleviate the sargassum issues Belize is experiencing along with the entire Caribbean. We hope this did not cause too much of an issue for you and hope to see you back soon!

8/10 Good

Verified traveller

Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2019
Response from BananaBeachTeam on Jun 4, 2019
Thank you for your awesome rating! We hope you stay with us next time you're in San Pedro!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from BananaBeachTeam on May 23, 2019
Thank you for your awesome rating! We hope to see you next time you're in San Pedro!

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Property in need of serious updates. Beach unusable due to never being cleaned. Pool filled with employees and their friends and family on a regular basis. No ice or vending machines of any type on property. On-site restaurant wait staff is worst I have ever experienced.
Stayed 7 nights in May 2019
Response from BananaBeachTeam on May 23, 2019
Hello, thank you for staying with us! We work hard at maintaining our hotel grounds and while we do know it might not be the latest design, it is well taken care of by our hard-working staff. As you should also know, the problem of the sargassum on the beach has been well documented and is something that affects our entire island. As to the claim of our pools being filled with employees - you simply confused our paying local customers with employees. Locals are allowed to use one of the pools when consuming from the restaurant. Our guests are also aware that the hotel has two pools - one of them is available exclusively to hotel guests. There is also a vending machine beside the office. We do appreciate your feedback but sometimes you just need to approach us when you feel something is not right. We hope to see you next time!

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
My room was assigned to first floor. We smelled mold, so we asked to staff to change a room. They saw us three other rooms, one of them which we wanted have a not working A/C. We chose one of two rooms, but there are rusted utensils and dusty. We understand seaweed smell, but they have not done cleanup. I saw some hotels are cleaning seaweed. I took a picture to show others.
Stayed 2 nights in May 2019
Response from BananaBeachTeam on May 23, 2019
Hey there, thank you for staying with us! We appreciate your feedback as it helps us identify issues we need to deal with. When you are staying with us we would also be very happy if you approached us while we can help remedy the situation. As to the issue of the sargassum on the beach, it is a problem that is affecting our entire island. We have been doing our best to control it for quite some time but it's not something we can eradicate completely yet. We are always working on improving Banana Beach and we will definitely take your points to work towards a better experience for our guests. We hope we can host you again in the future!

4/10 Poor

Mulata, Dorchester

Disliked: Cleanliness, amenities, property conditions & facilities
Needs a lot of Upgrades, beautiful design of the hotel. But it could use a facelift
Stayed 7 nights in Apr 2019
Response from BananaBeachTeam on May 9, 2019
Hello, Thank you very much for staying at Banana Beach Resort. We are constantly working to improve our facilities year round. We receive several wonderful comments and reviews from guests who reference our rates as showing great value for the service and accommodations received. We hope that despite our facilities not being to your liking, that you otherwise enjoyed your time with us and in Belize!

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Far away from center of town. Mattress not great.
Stayed 6 nights in Apr 2019
Response from BananaBeachTeam on May 9, 2019
Hello, Thank you for staying with us! We have conveniently located a short 10-minute golf cart ride from town and we have several taxis stationed outside throughout the day that provides affordable transportation for our guests to head into town. We are sorry that you found our mattresses uncomfortable, however, we hope that the rest of your time with us was enjoyable!

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Front desk and housekeeping staff was friendly. Property seem to require a bit of renovation.
Stayed 2 nights in Apr 2019
Response from BananaBeachTeam on May 9, 2019
Hi there, Thank you so much for your kind review! We work very hard to make sure our guests feel welcomed, relaxed and at ease while staying with us. We're happy that our team was able to provide you with an enjoyable and relaxing vacation. We work constantly to improve our facilities and take all comments very seriously so that we know how and where to improve for our guests. Hope to see you back soon!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great pools and ocean front staff treated us wonderful and the restraunt on site was fabulous!!!
Stayed 7 nights in Apr 2019
Response from BananaBeachTeam on May 9, 2019
Hi there, Oh wow! thank you so much for such a wonderful review! We are delighted to learn that you enjoyed your time at Banana Beach Resort! Hopefully, we will see you again soon and your return trip will be an even better one than the first. Cold drinks, fresh breeze and relaxing, warm sunshine... what more could you ask for? Thank you again for staying with us!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is dated, but he staff is excellent and the place clean with air conditioning. Enjoyed our full breakfasts. This facility is on the south side of the island and is also more quiet than downtown. We like to walk, and used the beach to access downtown San Pedro easily.
Stayed 5 nights in Mar 2019
Response from BananaBeachTeam on May 9, 2019
We are so thrilled to read reviews like yours. Yes, our resort is located a short trip from town and provides our guests with a quiet and relaxing oasis while still being close enough to all the action that it's just a ten-minute drive away from the highlights of San Pedro. We have a wide variety of breakfast options which are all included in our rates for guests to enjoy. Thank you very much for taking the time to provide your honest review of our resort. We greatly appreciate it. Stop by on your next trip to Belize! We provide repeat guest discounts!

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities
Stayed 3 nights in Mar 2019
Response from BananaBeachTeam on May 23, 2019
Thank you for staying with us! It seems that not everything went as expected during your stay with us. We would really appreciate if you could reach out to us directly. Feedback from our guests always assists us in making Banana Beach Resort better. We hope to see you next time you're in our beautiful island.

8/10 Good

JC, Hopkins, bz

Liked: Cleanliness, staff & service, amenities
The property is very clean and quiet, but the sea grass is taking away from the beauty of the setting
Stayed 4 nights in Mar 2019
Response from BananaBeachTeam on Mar 26, 2019
Hello JC, Thank you very much for staying with us and for providing us with such a nice review of your stay. We hope to see you back on your next trip to Belize :)

8/10 Good

Verified traveller

Stayed 4 nights in Mar 2019
Response from BananaBeachTeam on May 23, 2019
Thanks for staying at Banana Beach :) We hope to see you back soon!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the complimentary breakfast. The food was delicious. The staff was very nice as well. We had a wonderful stay here.
Stayed 2 nights in Mar 2019
Response from BananaBeachTeam on Mar 19, 2019
Hello! Thank you so much for staying with us and thank you for your kind words! We're so happy that you were able to enjoy Belize with us and hope this won't be your last trip to the jewel. Please feel free to contact us in the future to receive our best offer on a return trip. Once more, thank you for choosing Banana Beach Resort!

8/10 Good

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome except the beach Garbage and sea grass, Neighboring hotels are cleaning their's daily. BB realy need to get on this. The waiter we had every morning was totally awesome!
Stayed 7 nights in Mar 2019
Response from BananaBeachTeam on Mar 17, 2019
Hello, Thank you so much for your review! We are happy that you enjoyed your stay with us! Please be advised we are in the process of having a flotation barrier installed directly in front of our resort which will ensure that the sargassum seaweed is no longer an issue affecting our guest's experience. We hope to see you back soon so that you can enjoy Belize with us!

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is outdated. Even though i got a great price booking through expedia, i expected my room to be cleaned before i was taken to my room. The bathtub was not cleaned and the room had not been swept. The receptionist was kind of enough to give me a better room that was clean.
Stayed 2 nights in Feb 2019
Response from BananaBeachTeam on Mar 17, 2019
Hello, We sincerely apologize for the issues experienced during check-in and appreciate your feedback. Hopefully, this did not deter you from returning in the future to experience Belize at Banana Beach Resort. We're always working to improve our facilities and will be making major improvements in the future. Thank you once more for choosing Banana Beach Resort!

10/10 Excellent

Nomad, OR

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. On the beach It’s a bit out from most of the town I recommend you rent a golf cart to get around Pack lite. You don’t need much to wear in Belize.
Stayed 4 nights in Feb 2019
Response from BananaBeachTeam on Feb 17, 2019
Hello Nomad, Thank you for your review and for staying with us! We are a short (5 Minute) golf cart ride from the centre of town but still a ways away from the hustle and bustle which our guests do enjoy being able to be close to town but not near the action. Yes, Ambergris Caye is a very relaxed, friendly and casual island and many of our guests like to laid back atmosphere they feel as soon as they arrive. We hope you'll be staying with us on your next trip to Belize! See you back soon :)

10/10 Excellent

alexandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were the friendliest people ive ever met! Hotel, food and pool was great!! Only complaint was the smell of the seagrass (they were working hard cleaning and getting rid of it)
Stayed 3 nights in Feb 2019
Response from BananaBeachTeam on Feb 17, 2019
Hello Alexandra, Thank you so much for your kind review! We're elated to learn that you found our staff and services to be top notch! We strive to always provide exceptional service and a relaxed, fun and enjoyable experience to all of our guests and that starts with our staff. Yes, the sargassum seaweed, which is being experienced across the Caribbean and even beyond, is an unfortunate act of nature that we are combating here on the island. We're glad that this did not adversely affect your experience with us. We hope to see you back soon on your next trip to Belize! Warm regards from all of us at Banana Beach Resort!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Beautiful view. Staff was excellent. Rooms need updating; mattress should be replaced.
Stayed 8 nights in Jan 2019
Response from BananaBeachTeam on Feb 17, 2019
Hello, Thank you for your review. We are happy to hear you enjoyed your time with us and we look forward to welcoming you back on your next trip to Belize. We also thank you for your comments regarding our facilities and want you to know we take every complaint seriously. Our units undergo year-round maintenance and upkeep so we will certainly ensure that any of the areas you mentioned which require updating are looked into. Thank you, once again, for your review, for staying with us and for visiting Belize. See you soon!

8/10 Good

CM, San Pedro , BZ

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Great happy hour at the bar El Divino. The pool is surrounded by buildings and gets a lot of shade... which is not bad when the sun is so hot!
Stayed 1 night in Feb 2019
Response from BananaBeachTeam on Feb 11, 2019
Hello, Thank you so much for your review! We're happy to learn that you enjoyed our resort and facilities. Yes, our main pool is the perfect place to relax on a hot sunny day in Belize. We're glad you found it enjoyable to spend time here. Hope to see you back soon on your next trip to Belize!

10/10 Excellent

Patt and Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019
Response from BananaBeachTeam on Feb 4, 2019
Hi Patt & Bob, We enjoyed having you stay with us and hope to see you back soon! Tropical regards from Belize!

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Lack of running water for showers in the morning was a problem. Overall, bathrooms needed updated.
Stayed 5 nights in Jan 2019
Response from BananaBeachTeam on Feb 4, 2019
Hello, Thank you for staying with us and thank you for your review. We appreciate your feedback. The low water pressure is an ongoing issue across the island which is outside of our control and due to issues with the Belize Water Services carrying out upgrades to their distribution system. We hope this did not negatively impact your stay too much and we hope to see you back soon! Tropical regards from Belize!

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2019
Response from BananaBeachTeam on Jan 28, 2019
Hello Joseph, Thank you so much for your review! We are happy to learn that you had an enjoyable time at Banana Beach resort! Please feel free to contact us on your next trip to Belize so we may once again provide you with a great experience in our beautiful country. Warmest regards from all of us here in Belize!

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
The rooms have not been renovated for a while (at least the one I stayed in hasn't) but overall the place has an interesting character. Staff is pleasant and helpful. Has decent restaurant.
Stayed 14 nights in Dec 2018
Response from BananaBeachTeam on Jan 28, 2019
Hello, Thank you for having stayed with us and thank you for your review. We are constantly working to renovate our facilities and will work to ensure all have been updated to meet our guest's needs. We are happy to learn that you had an enjoyable time with us and that our staff made your stay enjoyable. We hope to see you back soon!

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
There was nobody at reception. Rooms are horrible. There is like a suites very old not an hotel. And next morning no water!!!!¡
Stayed 1 night in Dec 2018
Response from BananaBeachTeam on Jan 28, 2019
Hello, We are sorry to learn that you did not enjoy your time while staying with us. For clarity, it is worth noting that you arrived at the resort after check-in time was over and were assisted by our night security to have access to your suite. the water shortage you regrettably experienced was a result of an island-wide outage and not a result of our facilities being damaged. This was completely out of our control. Our suites are all updated regularly and our facilities receive maintenance year round. We regret that you did not enjoy your time with us but would gladly welcome you back on your next trip so that we can ensure that your time in Belize is as enjoyable as possible.

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place - very clean
Very good
Stayed 1 night in Dec 2018
Response from BananaBeachTeam on Jan 28, 2019
Hi Susan, Thank you so much for your kind words and great review! We are happy that you had a wonderful time and hope to see you back soon! Warmest regards from Belize!

6/10 Okay

Susan

The entire staff was outstanding. The people in the restaurant treated us like old friends. The rooms were just average but very clean. The biggest problem we had was the smell from all of the sargassum (sea weed) that lined the shores. This problem wasn’t just at this resort, but some had done a better job of keeping it cleaned up. We couldn’t sit on the beach because of the smell.
Stayed 7 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Staff & service
The hotel room was decent just out dated. The bed was not comfortable at all
Stayed 7 nights in Oct 2018