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Expedia Guest Rating
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 60 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
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Property Amenities
Four restaurants offer cuisines ranging from classic Chinese to nouveau Western. Some offer exhibition kitchens and garden views; others provide live entertainment. The 3-star Michelin rated restaurant S.T.A.Y. offers fine dining, serves lunch, brunch, and dinner, and has a bar. The hotel offers a daily buffet breakfast (surcharge); coffee is available in the lobby. Three other bar/lounges are also onsite. Room service (24 hour) is available.
Business facilities include a conference center with 32 function rooms and a business center with translation and secretarial services. The business center is open from morning to late night.
Other amenities include restaurants, health club, the spa, Chi, onsite bicycle rentals, babysitting or childcare, and train station pickup service (surcharge).
Room Amenities
Rooms
This 24-story hotel offers 670 guestrooms with bay windows overlooking the garden or city. Superior rooms are on floors 6-13; Deluxe rooms are on floors 14-24. Decor is contemporary Chinese, with mood lighting from wall spotlights and recessed ceiling lights.
Bedside panels control the lights and windows feature blackout curtains. Guestrooms feature desks, LCD televisions with satellite service, complimentary wireless and wired high-speed Internet access, telephones with voicemail, and clock radios and minibars.
Private bathrooms equipped with shower/tub combinations include sandstone walls, marble vanities, telephones, bathrobes, makeup/shaving mirrors, bathroom scales, complimentary designer toiletries, irons and ironing boards. Two complimentary bottles of mineral water are replenished daily. The hotel provides turndown service.
Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
Dining
S.T.A.Y. - Created by Yannick Alléno, S.T.A.Y. (Simple Table Alléno Yannick) offers refined and innovative French cuisine in a stylish and contemporary space. Garnering a 3-star Michelin rating, S.T.A.Y. mixes simplicity and modernity to create an interactive and a unique dining experience featuring two major concepts - the Communal Table with sharing-style customized menu and Pastry Library, an interactive platform for both the pastry chef and guests. Open Tuesday through Saturday for lunch and dinner, and for brunch on Sundays. Smoking is not permitted in the restaurant.
Shang Palace - Exhibition kitchen with chefs preparing classic Cantonese and Pekinese cuisine. Overlooking the gardens, with marble, granite, and glass softened by yellows, reds, and golds of deep-pile carpet. Glass columns illuminated at night. Abalone-shell motifs and precious stones set in walls, tables, and chairs. Open for lunch and dinner.
Café Cha - Open kitchens and staffed food stations-including a Western grill, pizza and tandoor ovens, noodle and dessert stations, and a seafood bar-offer a wide range of culinary styles, with chefs preparing dishes to order in front of guests. The cool green decor reflects the garden setting. Open early morning until late evening.
Lobby Lounge - Popular venue for morning coffee, afternoon tea, and evening cocktails, with bright decor enhanced by floor-to-ceiling windows overlooking gardens. Refreshments served in the terraced garden, weather permitting. Piano music each afternoon; live band playing classic Chinese instruments in the evening. Open early morning until late evening.
Cloud Nine Bar - Angular ceiling lanterns, a crystal-glass backdrop, and a palette of crimson, orange, and purple create a mythical feel. A band performs each night.
Garden Bar and Terrace - Snacks and drinks are served in the 3,000- square-meter (32,000-square-foot) landscaped gardens by the koi pond and waterfalls. Four pavilions, named after the seasons, serve traditional Chinese delicacies and a wide range of teas. Open mid-afternoon until late evening.
Nishimura - Wooden floors, light-wood wall panels, and a soft-beige decor, with sushi/sashimi bar, teppanyaki grill, and two tatami rooms serving Japanese cuisine.
Recreation
The hotel has a well equipped health club, 25-meter indoor pool with sauna (complimentary), and signature spa, Chi. Bicycle rentals are available onsite.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
Spa
Eleven large private suites inside the Chi at the Shangri-La offer all guests a “spa within a spa,” each containing a changing area, bath and steam, spa shower, and a lounge for comfort and relaxation. Over 35 spa experiences are offered in the earth-toned, commodious suites.
Enchanted Journey (180 minutes)
To relieve muscular pains and assist the body's natural healing after a long and tiresome journey or a hectic day, this combination of “Rejuvination Himalayan Bath Therapy,” “Mountain Tsampa Rub, and “Aroma Vitality Signature Massage” are recommended.
Vitality Ritual (3 hours 40 minutes)
This treatment indulges the senses and recharges the body and mind in a half-day spa experience that combines “Uplifting Himalayan Bath Therapy,” “Revitalising Essential Wrap,” “Mountain Tsampa Rub,” and the “Invigorating Himalayan Healing Stone Signature Massage.”
Chi balance (80 minutes)
A unique blend of Asian techniques personalised to suite each guests current Ying/Yang status, focusing on the earth element (building chi), wood element (moving chi), and fire element (clarity and peace of mind). Techniques include acupressure, energising massage for “yang” stimulation and a relaxing massage for “yin” calm. Pure oriental element oils are used to harmonise chi flow.
Mountain Tsampa Rub (60 minutes)
Softer than salt, this Tibetan Tsampa barley rub is the ideal postscript for relaxing massage, absorbing the oils and leaving the skin exfoliated and fresh. The use of essential oil encourages skin rejuvenation whilst the grains gently remove dead cells. Skin tone and texture are reviatalised and refreshed.
Crystal Energising Facial
This pampering treatment employs the power of nourishing Biodroga face cream to treat skin with crystal wands for optimum results. The smooth, calming, and pampering massage movements with the crystal wands revitalise the skin at the cellular level, leaving it velvety soft and radiant with a health glow—a real treat not only for the skin, but also for the well-being of the body, mind, and soul.
Age-old healing techniques inspire a holistic approach to promoting heath, well-being, and relaxation. Tailored individually according to each guests “elemental sign,” a wide-ranges of treatments were created by specialists to encourage balance and harmony to mind and body.
Awards and Affiliations
Promotions
Bonus Choice Promotion
Book a minimum 2-night stay in any room type and receive free broadband Internet access and complimentary late checkout till 1600 hrs, plus a choice of ONE of the following bonus benefits:
Offer requires minimum stay of two consecutive nights. Other restrictions may apply.
Showing 1 - 10 results (of 17) · See more The Shangri-La Hotel, Beijing reviews
out of 17 reviews
“Well managed hotel”
A good hotel is more than just marble & glass. Having experienced indifferent locally managed 4* hotels, (eg. Switching off the heating in the middle of the night) we resolved to stay at a property managed by a reputable international group. We were not disappointed; everything worked as expected, cleanliness standards good, staff helpful, but english sometimes could be better. Location of the Hotel was a bit far from the city centre, but taxis were not expensive outside rush hours jams.
“Luxury at an affordable price”
The service and ambience were great. The details were all covered.
“It's the Shang”
We chose this hotel because it's a Shangri-La... our trip to China was our yearly anniversary trip and we had stayed in a Shangri on honeymoon... Rooms were very nice and restaurant food was good... typical prices even in China...
“One of the best five star hotels I've ever stayed in”
An absolutely fantastic hotel. Attention to detail in ways that I never would have thought of both in the rooms and in the service. An excellent Executive Lounge on the 21st floor. Felt pampered and special during the whole stay. Every single staff member was a delight and met all our requests with fabulous hospitality.Everyone should stay here at least once in their lives. Don't be fooled by the comparatively ugly exterior!
“Exceptional service.”
This is the second time I've stayed in a Shangri-La Hotel in China. The staff is friendly and helpful to those who do not speak Mandarin. This hotel is older than the one I stayed in previously. Some of the furniture/fixtures are somewhat aged but the room was always very clean. The service is what made my stay comfortable and pleasant.
“Being's Best Hotel and its centrically located.”
We were greeted upon arrival by a tradional dressed chinese lady. She took us to our room for check in (no line, totally individualized attention). We were treated like royalty. The hotel is only a year old. The room looked like a deluxe suite. Luxure, confort and royal treatment is the best to describe this hotel.
“Fantastic - no complaints”
Beautiful facilities; friendly, curteous staff; excellent and varied food choices; lovely garden for drinks or a stroll or a view
“Exceptional Service - As expected”
Upon arrival at hotel with limousine from airport, my wife and I were whisked to the clubroom on the 21st floor for a quick check in and to our room which was prepared for our arrival with fresh fruits. The scrumptious breakfast gave us a good start to explore Beijing. The atmosphere of the hotel is of utmost elegance and we felt very comfortable there. Future trips thruout Asia will definitively include other Shangri-La Hotels where available.
“Very Impressed”
Hotel was lovely and the staff were always very helpful and polite. It appeared like they couldn't do enough for you. Facilities were superb and getting to places from teh hotel was easy by getting a taxi right outside the hotel and the staff told the taxi where you wanted to go. The hotel made our stay brilliant and i would highly recommend this hotel if you are going to Beijing.
“My favorite hotel in the world”
This Shangri-La in Beijing's Haidian district may not be a jewel in the hotel chain's crown, but, we feel like royalty when we stay here. The Horizon Club is one of the nicest and best deals in the city and is a welcome respite from the hectic demands of travel, business and family in Beijing. The work staff are friendly and very helpful. The health club is fantastico!! It is the only hotel in Beijing with a lovely outside garden based on the old courtyard style of Chinese architecture, you may feel like you are staying in the Summer Palace! We've been staying here since 1998. Much has changed in Beijing for better and worse, but the outstanding service and accomodations at the Shangri-La have only improved.
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(based on #### traveller reviews)
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Showing 1 - 10 results (of 17) · See more The Shangri-La Hotel, Beijing reviews
The preferred airport for The Shangri-La Hotel, Beijing is Beijing (PEK-Capital Intl.) - 28.7 km / 17.8 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
