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Reviews of Super House International

4 out of 5
Super House International
102 Dongsanhuan South Road, Chaoyang Dist, Beijing, Beijing

Reviews

7.6

Good

Rating 10 - Excellent. 12 out of 34 reviews" "
Rating 8 - Good. 8 out of 34 reviews" "
Rating 6 - Okay. 9 out of 34 reviews" "
Rating 4 - Poor. 3 out of 34 reviews" "
Rating 2 - Terrible. 2 out of 34 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

6/10 Okay

turingtheworld, seattle

Liked: Room comfort
Bad location, Dirty room
Check in was only OK. Lack of english made it difficult. The view from our room was good .. the carpet was fiikthy. Must wear slippers. There is no where to sit in the lobby just to visit or play cards...No restaurants close by, only McDonalds or KFC... We did not come to China to eat American fast food...
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good area, food is nice
Hotel is good for comfort and convenience . The only short side is that my overseas card cannot process on their ATM
Stayed 2 nights in Jun 2017

10/10 Excellent

Praveen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High Quality, Great Service, Easy Access
Spacious and High quality rooms, Very well maintained, Marble flooring. RIght next to the Subway station, restaurants and shops nearby, Staff are very courteous. Great service. I was Happy with Wi-Fi quality as well (though some major sites were blocked, but maybe the case everywhere in china)

8/10 Good

Jun, New York, NY

Liked: Cleanliness, staff & service
A nice hotel for a brief business trip
Overall, a comfortable hotel for my brief business trip here. The location is a little way out from the city center, but the room is fairly large and clean, and the hotel stuff is warm and helpful. What I found to be most convenient during my stay here is that the subway stop is right outside the hotel.

2/10 Terrible

Alice, Toronto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outdated, horrible hotel...
I had a one night stay at this place. When we arrived at the hotel, they couldn't find my reservation for my room. They didn't seem to understand my Expedia reservation when I showed them the email and it took about 1 hour to check in after running around. People were straight up smoking in the lobby even thought the hotel claimed to be non-smoking. Absolutely terrible. People smoked everywhere, in the halls, elevator, washroom... But no one smoked outside the hotel. I absolutely DO NOT recommend this hotel to anyone travelling with or without children, just don't book this hotel. The bathroom in the room is very small and smelled faintly of urine, as if I was in a public washroom. The rooms also smelled horrible, like a mixture of stinky socks and cigarettes. The ceiling in my room had water stains and you could tell the rooms have not been touched up or repainted in a VERY long time. As a result, I was very, very disappointed. There are far better hotels in the city I would have rather booked if I knew how bad this hotel was.

6/10 Okay

Aricleo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

GC, Sydney NSW, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice accommodation
The accommodation is neat, clean and well serviced and will be substantially improved once the subway access behind it is completed.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Convenient to supermarket and a few restaurants
We were with a Wendy Wu tour. The hotel is fine. Fairly modern and clean. Nothing special and NOT close to any major attraction, but VERY close to a supermarket (5 min. walk) with fruit, vegetables, wine, and beer (not cold) . . . a huge market. For ice cold beer go to a little shop on the way to the supermarket (4-5 Yuan for the big one). To find a bakery, McDonald's (an early coffee?), and a few little restaurants turn left around the corner from the hotel exit. One restaurant was up some stairs and was great for a lunch a few of us had there. That may have been my best meal, unless I was just too hungry on our first day there. White wine is not easy to find anywhere in China. Some restaurants serve it, but it is easiest to find at an actual "wine shop (100-125 Yuan)."

6/10 Okay

Henrik, Copenhagen

Liked: Cleanliness, room comfort
Decent hotel but poor food
Staff english skills was rather poor but somehow it worked out and had its charm. Most guests were chinese which somehow had its charm as well. The food though, was really below average or actually more like a disaster, and did not inspire to try lunch or dinner. I had a circle room which was really nice. Great cleaning and with big panorama window but get it as high up as possible as the land in front of hotel is a big traffic junction.

4/10 Poor

JUNZO, YOKOHAMA

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

??, YOKOHAMA

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Water does not flow down the bath drain and pools on the floor. There is a problem with the slope of the floor. The air conditioner is noisy.
Stayed 1 night in Mar 2024

4/10 Poor

huifen

Travelled with family
Disliked: Staff & service
従業員の数少ない
Stayed 2 nights in Jul 2023
Response from ZHANG on Nov 1, 2023
コメントありがとうございます。ホテルはより多くの従業員を募集しており、次回の宿泊を楽しみにしています。

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
冷蔵庫の冷えがいつも悪い。WiFi環境が悪い。スタッフの対応は良いと思う。
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
いつも利用していますが、便利な場所にあり、とてもいいホテルです。
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
部屋の変更に気持ち良くおおじていただきました。冷蔵庫の故障がありましたが直ぐに冷蔵庫を交換してくれました。
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
駅前で便利なホテルです。飲食店も多く大変便利です。
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2018

6/10 Okay

Ryoji

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
空調の不備
10泊しましたが、この間寒い日が続いたにも拘らず、空調(暖房)が効かず風邪をひきました。その後、布団を一枚追加して貰い何とか凌げた。次回も予約しているのでその時は暖房が効く様願っている。
Stayed 10 nights in Oct 2018

2/10 Terrible

リピーター, 日本

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
対応が悪い
Stayed 4 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
いつも利用しています。地下鉄の駅が目の前で、出かけるのに大変便利です。レストランなども多いので食事も色々選べて便利なホテルです。これからもこのホテルを利用します。
Stayed 4 nights in Jun 2018

10/10 Excellent

ｋ, ｊ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地下鉄の駅の前で移動に便利なホテルです。レストランも数多く便利です。ホテル朝食もとても美味しいです。
地下鉄の駅の前で移動に便利なホテルです。レストランも数多く便利です。ホテル朝食もとても美味しいです。
Stayed 4 nights in Dec 2017

4/10 Poor

JUI PIN

Disliked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

hui chuan

老飯店，但是該有的四星配備都齊全
入住查不到我的資料，讓我非常困擾，飯店態度不佳！ 但是Hotels.com 立即幫我處理問題，這點我覺得很棒！

10/10 Excellent

Chunsong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Okok
最滿意是有早餐送，本是3.5星升到4星。但早餐不要寄望這過高。。完。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。

8/10 Good

Yongtian

Liked: Cleanliness, property conditions & facilities, room comfort
接客が少しづつ進歩
何度も宿泊しています。以前は接客がひどく戸惑いましたが、最近白人観光客が増えているせいでしょうか、だんだん接客態度が向上しつつあります。まだレベルは先進国のホテルでは5段階の2程度ですが、中国国内のホテルとしては普通程度といえるでしょう。朝のチェックアウト時に気持ち良く送り出せるようになれば、もう1段レベルアップできるでしょう。

6/10 Okay

yongtian

Liked: Property conditions & facilities
Disliked: Staff & service
駅が近い
地下鉄十里河から徒歩1分なので立地は最高。設備もまあまあ。食事は十分納得できる。フロントの対応が素人なので、それを日本などで学べば言うことなし。

6/10 Okay

chen, 北京

还可以吧！
帮朋友订的，听朋友说遇到警察半夜检查，抽风一样！

6/10 Okay

yongtian, 日本

Liked: Cleanliness, property conditions & facilities, room comfort
駅に近く、設備は十分
地下鉄十里河から徒歩1分なので、移動が楽です。北京では珍しくスタッフの多くは笑顔で対応しています。が、今回のチェックインにあたっては、Expediaからの予約が伝わっておらず、レセプションで1時間30分も待たされてしまいました。トラブルの原因がホテルにあるのか、Expediaにあるのかは不明のまま4泊が過ぎ、ついにチェックアウトまで何の説明も有りませんでした。

8/10 Good

Li-Jen, 台北

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整天環境不錯
地鐵方便,周邊的機能性也很好 客房的環境整潔不錯,清潔人員也很有禮貌 大廳的服務人員禮貌需加強

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體環境不錯
環境和清潔人員都很有禮貌 大廳的服務人員禮貌與解決問題得方式有待加強

8/10 Good

CHUNJUI, 台灣

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不錯的住宿環境
這是我第一次入住，服務員非常有禮貌，整體感覺很棒，推薦給大家。