Exterior

Reviews of Regent Beijing

5 out of 5
Regent Beijing
99 Jinbao St Dongcheng Dstrct, Beijing, Beijing

Reviews

9.2

Wonderful

Rating 10 - Excellent. 623 out of 1000 reviews" "
Rating 8 - Good. 297 out of 1000 reviews" "
Rating 6 - Okay. 49 out of 1000 reviews" "
Rating 4 - Poor. 22 out of 1000 reviews" "
Rating 2 - Terrible. 9 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alex

Stayed 2 nights in Jan 2024

10/10 Excellent

Wei Yue

Stayed 1 night in Dec 2023

10/10 Excellent

abdullah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the front staff for their full support and friendly attitude. at breakfast, even though english not very good, they did their best to understand what i wanted. btw, please keep chocolate croissant in breakfast.
Stayed 1 night in Nov 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very elegant hotel with modern clean decent sized rooms. Nice ambiencre in the lobby and and excellent location
Stayed 3 nights in Nov 2023

10/10 Excellent

Radu George

Stayed 2 nights in Aug 2023

10/10 Excellent

MARCELA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Everything was perfect. Very nice facilities, very kind staff, etc. The concierge was the best! She helped us a lot! Thanks to her!
Stayed 4 nights in Jul 2023
Response from Florian & Hotel Management Team on Jul 26, 2023
Dear Guest,We’re honored to have earned your five-star rating and appreciate your kind words about our comfortable rooms and attentive staff. We look forward to the pleasure of serving you again.

8/10 Good

JOHN

Stayed 4 nights in Jul 2023
Response from Florian & Hotel Management Team on Jul 26, 2023
Dear Guest,Thank you so much for taking the time to leave feedback of your stay to continue to help improve our service. We look forward to the pleasure of serving you again.

6/10 Okay

Verified traveller

Liked: Staff & service
Unusual smell, but ok overall
The entire room had a very unusual smell, which I thought was urine. But asking another friend to verify, they thought it was burning rubber. I’m not sure if it was only my room but it got less pronounced throughout my stay, so maybe I adjusted to it. The bathroom is also in a glass enclosed room with electric shutters. It’s possible to see whoever is in the bathroom and what they are doing, so if you want privacy then probably not a good choice. Otherwise it’s a nice size room, a bit noisy, and the decor has a slightly dated/traditional feel to it. Oh, the view was pretty good from the 16th floor.
Stayed 9 nights in Jul 2023
Response from Florian & Hotel Management Team on Jul 26, 2023
Dear Guest,Thank you for choosing Regent Beijing and for taking the time to provide feedback of your stay to continue to help improve our service. We really appreciate your time. I would like to start by apologizing to you for the inconvenience you faced during your stay. We have passed your comments to our Housekeeping team who will take action to rectify these issues, and will coach our team to make the necessary changes so we can provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Please contact me for your next stay so that we may look after you.

10/10 Excellent

Hong

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience for a one-night stay in Beijing, highly recommended, especially for their high-quality and kindest customer services.
Stayed 1 night in Jun 2023
Response from Florian & Hotel Management Team on Jul 3, 2023
Dear Guest,Thank you so much for taking the time to leave such a glowing review of our hotel. We’re thrilled you had such a wonderful experience and that our staff provided such exceptional service.

10/10 Excellent

KIT MAN GRACE CHRISTINA

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Location is super. Stuff is helpful and friendly.
Stayed 3 nights in Jun 2023
Response from Florian & Hotel Management Team on Jun 21, 2023
Dear Guest,Thank you so much for taking the time to leave such a glowing review of our hotel. We’re thrilled you had such a wonderful experience and that our staff provided such exceptional service.

6/10 Okay

JORGE

Travelled with family
Liked: Cleanliness, room comfort
Nice location but dated rooms among others.
1-Rooms are small and dated 2-Section of the pool not working 3-Irregular hours for cleaning the rooms 4-Poor comfort mattress 5-A/C is not so effective 6-No coffee machine available in the buffet 7-The property didn't seem aware of the Hotels.com gold membership and didn't give perks
Stayed 4 nights in Jul 2021
Response from Nicholas Emery Managing Director on Aug 3, 2021
Dear guest, thank you for choosing Regent Beijing and taking time to write a review for us. Please accept my apoligies for the inconvenience you exprienced during your stay. We have the room with the sizes between 45 to 360 sqaure meters and we will give our staff more training to make sure the right recommendation to guests. The operation period of the swimming pool is from 6:00am to 10:00p.m. If you have any special requirement during your stay please feel free to contact our colleagues. We are sorry that our service didn't meet your expectation. We have noted your comments and hopefully we can have the opportunity to welcome you again. Regent Beijing takes health and hygiene as the top priority at all times and remains committed to the IHG Clean Promise.

10/10 Excellent

April

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Service
I booked a staycation at the Regent for a 2 night stay. Sadly upon arrival and check in, the government had mandated all hotel to close their pool, sauna, and steam rooms. Luckily the gym was still open. Due to the services being closed and me not being informed prior to check in, the manager upgraded me to an executive sweet! Everyone at the hotel was very nice, spoke good English, and were very helpful. The breakfast at the hotel was also delicious. Many of the staff even greeted me by name throughout my stay.
Stayed 2 nights in Feb 2021
Response from Nicholas Emery Managing Director on Feb 18, 2021
Dear guest, Thank you for taking the time to review your recent stay at Regent Beijing. We are so happy your experience lived up to your expectations, and what a pleasure to read that you loved all about our property, breakfast and our service. I won't miss to personally thank them for looking after you so well and making your stay extra special. We call it “hospitality from the heart” here at Regent Beijing and this is something not only myself, but all of us stand for and are very proud of.Thank you again and we look forward to welcoming you back in the near future! Regent Beijing takes health and hygiene as the top priority at all times and remains committed to the IHG Clean Promise. Kind regards,

2/10 Terrible

shiqiu

Stayed 1 night in Aug 2020
Response from 陈璐,市场销售部总监 on Sep 14, 2020
尊敬的客人您好,我们很遗憾没有得到您的好评。如果您愿意分享更多的信息我们将非常感激,因为那将有助于我们为更多的客人提供更好的服务。期待您的回复。

10/10 Excellent

Pauline, Hong Kong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time to stay at Regent Hotel for five nights. Still keeping an amazing experience this time. Great location. Subway just next to the hotel. It's so convenience for us to visit the historical area . Concierge, front desk & housekeeping staff are polite, friendly and helpful. Ample room size with fruit & free mini bar for first round. Attentive staffs in Regent Club with good service. I definitely like to stay here next time.
Stayed 5 nights in Dec 2019
Response from Emma Chen, Director of Sales & Marketing on Feb 3, 2020
Dear Pauline, Thank you for your wonderful review. I'm so grateful to have such a dedicated team who always goes one step further to make our guests' experience a memorable one, your kind words and recognition for our team will surely be a great motivation especially to our staffs. Look forward to welcoming you back soon. Warmest regards.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice room. Food is really nice in the hotel
Stayed 9 nights in Dec 2019
Response from Mr. Nicholas Emery, Managing Director on Jan 6, 2020
Dear guest, Thank you for taking the time to write a review following your recent stay with us at Regent Beijing. I am delighted that you enjoyed your stay with us and you found the hotel suited to your needs. Thank you again and we look forward to welcoming you back in the near future! With warm regards,

10/10 Excellent

PATRICIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are friendly and helpful but the breakfast variety are not much.
Stayed 5 nights in Dec 2019
Response from Mr. Nicholas Emery, Managing Director on Jan 6, 2020
Dear guest, Thank you for taking the time to write a review following your recent stay with us at Regent Beijing. I am delighted that you enjoyed your stay with us. My sincere apology for the breakfast not meet you experienced. Once again, thank you for sharing your experience with us and we look forward to welcoming you soon in the near future. Warmest regards,

10/10 Excellent

G, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location : excellent especially for first time visitors to Beijing. We arrive by subway from airport - Capitol airport Express 25rmb and 3rmb subway lines and exit at station Dengshikou which is just beside the hotel . Total travel time 45mins. On our last day we return to airport via Airport Bus whose terminus is in front of hotel ( 25rmb each and no tugging of luggage when changing train lines. The Bus departs every hour ). Forbidden City , Wanfujin St are within walking distances less than 30mins slow walk. We took the subway for the rest of historical sites. The conceirge got for us a chauffered car at a reasonable price for whole day use for the trip up north to the Great wall. There are local eateries in front and behind the hotel as well as 24hr convenience stores. Rooms : Clean and good temperature control ( winter ) The TV a little small for the room size. Full toiletries provided. The mini bar is free for first one time!!!! Amenities: Enjoyed the well equipped gym and the pools. One pool is heated to 42C which is refreshing since its winter outside. The changing room toilet even has a wet clothes spinner and hot pools Staff service : excellent and polite from front desk to housekeeping even though we can hardly speak Mandarin.
Stayed 6 nights in Dec 2019
Response from Mr. Nicholas Emery, Managing Director on Jan 6, 2020
Dear G, Thank you very much for writing your review on your recent stay at our hotel. Your feedback is extremely valuable to us. We are thrilled you enjoyed your stay, in particular our helpful and kind staff.We are glad to hear that you had a positive experience with us. We are looking forward to welcoming you back in the future. Kind regards,

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I stayed in Regent Beijing for 6 nights and I traveled to another city in between. It was helpful when they offered to keep some of our luggage before our next check-in. Location was strategic, subway station was just next to the hotel. Walking distance to forbidden city and some shopping areas. Hotel front desk staff are friendly and helpful. There are 2 things I didn't like about this hotel. 1. Cleanliness of the toilet. I stayed in 2 different room in my 6 nights stay. First room was perfect but not for the second room i stayed. The shower screen and wall was full of shampoo stain. I doubt the cleaner ever wash the shower screen. The shower room's floor was abit sticky as well. The basin tap reviver were full of stain. 2. I saw a hotel guest smoking at the lobby. He was smoking in front of front desk when he was checking out. I heard the front desk staff told him politely not to smoke indoor but the guest ignore her and continued talking. He took a few more puffed before he walked away to look for an ashtray INSIDE lobby area. I was disappointed that no hotel staff bring him outside or to a smoking room immediately. He continue smoking and he finished the cigarette while he pretend to look for an ashtray INSIDE hotel lobby.
Stayed 4 nights in Dec 2019
Response from Mr. Nicholas Emery, Managing Director on Jan 6, 2020
Dear Guest, Thank you for taking your time to share with us your observations regarding your experience at our hotel. Your comment is highly valuable to us. We understand the experience was not meeting the standards we strive for and would like to sincerely apologize for the inconveniences caused to you during your stay. It is not representative of our hotel’s standards. We have of course already reviewed your comments with the relevant department leaders. We hope we will have the opportunity to welcome you back. Kind Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service. One of the best in the world.
Stayed 2 nights in Dec 2019
Response from Mr. Nicholas Emery on Dec 30, 2019
Dear guest, Thank you for your wonderful review! We are thrilled you enjoyed your stay, in particular our amazing staff services. We hope you will choose to visit us again in the future. Please feel free to contact us directly, should there be anything we can do in advance. Warm Regards, Mr. Nicholas Emery Managing Director

10/10 Excellent

Kee Mun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with very close to dengshikou subway st
Very helpfull and good knowlege of concierge staff lina wang, overall very happy with our stay.Need not mention , the michelin star restaurant of lee yuen cantoneese food
Stayed 3 nights in Dec 2019
Response from Mr. Nicholas Emery on Dec 27, 2019
Dear Kee Mun, We are delighted to read you had an enjoyable experience at Regent Beijing with highlights to our services and location. I'm glad to read that you've had a great time when you were in Beijing, and appreciate for call out our wonderful Lina Wang. We look forward to welcoming you back soon! Warm regards, Mr. Nicholas Emery Managing Director

8/10 Good

Verified traveller

Stayed 5 nights in Dec 2019
Response from Mr. Nichilas Emery, Managing Director on Dec 25, 2019
Dear guest, warmly greetings from Regent Beijing! Looking forward to welcome you again soon! Warmest regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff were excellent, friendly and welcoming. The bed was conffortable. However, i did not like the placement of the lightings in the room. Spotloghts were on top on the bed where the sleepers' heads were and above the sofa, making it very painf for the eyes when you sit at these places.
Stayed 6 nights in Dec 2019
Response from Mr. Nicholas Emery Managing Director on Dec 25, 2019
Dear guest, Thank you very much for sharing with us your hotel experience! I am delighted to read you enjoyed our services and room facility. I also noticed the experience was not thoroughly enjoyable and my sincere apologies for the inconveniences caused to you during your stay. Please be assured your feedback has been shared with the relevant department. We look forward to welcoming you soon in the near future. Kind Regards,

10/10 Excellent

Dek, Canberra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was strategic, breakfast was awesome & all staffs were energetic & friendly
Stayed 3 nights in Dec 2019
Response from Nicholas Emery, Managing Director on Dec 20, 2019
Dear Dek, Thank you for staying at Regent Beijing. I am delighted to read you enjoyed our location, breakfast and our staff services. I won't miss to share your brilliant feedback to our team, and thank them for looking after you so well, with the friendliness and professionalism we are so proud of at Regent Beijing.Thank you again and we look forward to welcoming you back in the near future. Kind regards,

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional service
Staff service was impeccable. One of the best, particularly the concierge by the name of Will Liu.
Stayed 1 night in Dec 2019
Response from Nicholas Emery, Managing Director on Dec 20, 2019
Dear Lawrence, Thank you for taking the time to write a review following your recent stay with us at Regent Beijing.I am delighted that you enjoyed your stay with us and appreciate for call out our wonderful staff Will Liu. Myself and the team do sincerely appreciate your kind words.We hope to welcome you back again soon. Kind Regards,

10/10 Excellent

Lillian

Stayed 3 nights in Nov 2019

10/10 Excellent

Vinh Hong

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019
Response from Emma Chen, Director of Sales & Marketing on Nov 29, 2019
Dear Vinh Hong, Thank you very much for you choosing Regent Beijing. We look forward to welcoming you soon. Kind regards,

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service. Great location. Staff are very nice and very helpful. They did a great job . I will definitely come back again.
Stayed 5 nights in Nov 2019
Response from Emma Chen, Director of Sales & Marketing on Nov 22, 2019
Dear Jean, Thank you very much for writing your review on your recent stay at our hotel. We are glad to hear that you had a positive experience with us. We are looking forward to welcoming you back in the future. Kind regards,

10/10 Excellent

CH, Malaysia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good concierge service, would like to compliment the lady in blue uniform who served me at the concierge, very detailed explanation and recommendation
Stayed 4 nights in Nov 2019
Response from Emma Chen, Director of Sales & Marketing on Nov 15, 2019
Dear CH, Thank you for your wonderful review. I am delighted to read you had an enjoyable stay with us. Our dedicated Concierge team will be happy to read they made a difference and I also will deliver your reviews to the lady in blue uniform you mentioned. We look forward to welcoming you back in the nearest future. Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here before. Always a good experience. Conveniently located and friendly staff.
Stayed 1 night in Nov 2019
Response from Emma Chen, Director of Sales & Marketing on Nov 15, 2019
Dear Anonymous, We appreciate the positive comments on the friendly staff and location. Thank you for sharing. We look forward to welcoming you back to Regent Beijing again soon, and we hope on your next trip, you will have more time to enjoy the other facilities like our Fitness center and Pool. We sincerely hope we can meet you when you next stay. Warmest regards,

10/10 Excellent

clareen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely fabulous hotel
Absolutely fabulous hotel. Great location and the entire staff was amazing. Doors are always opened everywhere a guest might go and the staff always remembers their name. The only hotel I stay when visiting Beijing.
Stayed 2 nights in Nov 2019
Response from Emma Chen, Director of Sales & Marketing on Nov 22, 2019
Dear Clareen, Thank you very much for sharing your thoughts about your recent visit to Regent Beijing. I am very pleased to read that you satisfied for location and staff attitude. We look forward to welcoming you soon. Kind regards,

10/10 Excellent

Katherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service!
The service is excellent. The staff are very friendly and helpful. The rooms were very clean each time. Very happy with my stay .
Stayed 5 nights in Nov 2019
Response from Emma Chen, Director of Sales & Marketing on Nov 11, 2019
Dear Katherine, Thank you for your wonderful review! We are thrilled you enjoyed your stay, in particular our services and rooms. We hope you will choose to visit us again in the future. Warm Regards,

10/10 Excellent

cityexplorer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff are very nice and helpful. room has been updated.
Stayed 1 night in Nov 2019
Response from Emma Chen, Director of Sales & Marketing on Nov 11, 2019
Dear cityexplorer, Thank you for taking the time to write a review following your recent stay with us at Regent Beijing. I am delighted that you enjoyed your stay with us and you found the hotel suited to your needs. We hope to welcome you back again soon. Kind Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Emma Chen, Director of Sales & Marketing on Nov 11, 2019
Dear Anonymous, Thank you for choosing Regent Beijing. We look forward to welcoming you back soon! Warm regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. Convenient situation in Beijing. Staff is really helpful. Amazing swimming pool and accommodation
Stayed 2 nights in Sep 2019
Response from Emma Chen, Director of Sales & Marketing on Nov 11, 2019
Dear Anonymous, Thank you for your wonderful review. I am delighted to read you had an enjoyable stay with us!We look forward to welcoming you back in the nearest future. Kind regards,

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019
Response from Emma Chen Director of Sales and Marketing on Nov 8, 2019
Dear Linda, Thank you very much for you recent visit to Regent Beijing. We look forward to welcoming you back in the nearest future. Kind regards,

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a short repeat stay and confirmed as a great choice for exploring Beijing. Nice centrally located hotel with great amenities and service.
Stayed 1 night in Oct 2019
Response from Emma Chen Director of Sales and Marketing on Oct 30, 2019
Dear guest, thank you for your great comments and your high praise for our hotel. We were so happy that you were able to satisfy with our requirements. We look forward to welcoming you back to Regent Beijing again soon.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were very helpful. The facility is clean. The only thing is that it is not really good for noice insulation. I can hear the neighbors and the hallway all the time
Stayed 5 nights in Sep 2019
Response from Emma Chen Director of Sales and Marketing on Sep 26, 2019
Dear guest, thank you for taking the time to write such a detailed review. We were happy to read that you were happy with our facility and service. Obviously we will take on board your constructive comments regarding the issues you encountered during your stay. Thank you for bringing them to our attention. Best Regards,

10/10 Excellent

Meta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They were excellent. Left my purse in the room and it was delivered within days to my next destination. They were really helpful about everything and the food was amazing!
Stayed 6 nights in Sep 2019
Response from Emma Chen Director of Sales and Marketing on Sep 25, 2019
Dear Meta, thank you very much for sharing with us your hotel experience!! I will pass your good comment to my outstanding team, they will be really grateful for your support. Looking forward to welcome you again soon.

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Emma Chen Director of Sales and Marketing on Sep 25, 2019
Dear Jacqueline, Thank you for your wonderful review. Look forward to welcoming you back soon.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
Location great, staff ok with English, a little old fashioned in the rooms e.g no ISB plug hole.
Stayed 2 nights in Sep 2019
Response from Emma Chen Director of Sales and Marketing on Sep 25, 2019
Dear guest, warmly greetings from Regent Beijing! Thank you for your nice comment, I am happy to read that you enjoyed also our good location. Thank you for your valuable feedback, we will follow up the point you mentioned on facilities. Best Regards.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Lovely property, with fantastic staff and service. Very approachable and friendly. Excellent breakfast options, however a bit pricey. Decor and lounge was exceptional. Can’t wait to return.
Stayed 3 nights in Aug 2019
Response from Emma Chen Director of Sales and Marketing on Sep 16, 2019
Dear Guest, thank you for staying with us and taking your valuable time to review our hotel. We are delighted to learn that you were satisfied with the hotel facilities and service, and it’s our pleasure to serve you. Should you be passing through Beijing again please stay with Regent Beijing again, we are so happy stay with you.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Beijing
Fantastic hotel....fantastic staff
Stayed 4 nights in Sep 2019
Response from Emma Chen Director of Sales and Marketing on Sep 19, 2019
Dear Stephen, we appreciate the positive comments. Thank you for sharing. We look forward to welcoming you back to Regent Beijing again soon, and we hope on your next trip, you will have more time to enjoy the other facilities like our Fitness center and Pool. We sincerely hope we can meet you when you next return to Beijing.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really love this hotel. Convenient location. Clean, spacious room. Big swimming pool. Delicious breakfast. Polite staff.
Stayed 1 night in Aug 2019
Response from Emma Chen, Director of Sales and Marketing on Aug 29, 2019
Dear guest, thank you very much for sharing with us your hotel experience! I will pass your good comment to our outstanding team, they will be really grateful for your support. Looking forward to welcome you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
What a great experience. The hotel is lovely - not over the top like some of the fancier hotels. I upgraded to an Exec room which was huge w/ large windows. The upgrade gave me access the club which was one of the nicest I’ve been to. The furnishing is both cozy and stately and the glass wall provides a broad city view. The happy hour and the breakfast were well provisioned. The staff in the hotel are enthusiastic and helpful, and the staff in the club are even more so (thanks for help with the computer Gary!). The hotel has a 25m pool and a nicely outfitted spa. Did not go into gym. The food options are good. The Regent was the perfect place to recover from 2 weeks of glamping in Mongolia, and I’d definitely stay there again if I’m in Beijing.
Stayed 3 nights in Jul 2019
Response from Emma Director of Sales & Marketing on Jul 22, 2019
Thank you for staying with us and taking your valuable time to review our hotel. We are delighted to learn that you were satisfied with the hotel facilities and service, and it’s our pleasure to serve you. Should you be passing through Beijing again please stay with Regent Beijing again, we so happy stay with you.

10/10 Excellent

Cyn, Singapore

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High security n direct access to subway nx to hotel. Downside is no big supermart in entire district. Only small convenience stores nearby.
Stayed 8 nights in Jun 2019
Response from Emma Director of Sales & Marketing on Jun 27, 2019
Thank you for staying with us and taking your valuable time to review our hotel. We are delighted to learn that you were satisfied with the hotel facilities and service. Should you be passing through Beijing again please stay with Regent Beijing again, we so happy stay with you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and access. Good restaurants inhouse.
Stayed 3 nights in Jun 2019
Response from Emma Director of Sales & Marketing on Jun 25, 2019
Thank you very much for sharing with us your hotel experience!! I will pass your good comment to my outstanding team, they will be really grateful for your support. Looking forward to welcome you again soon!!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been this hotel already for three times, and all times were perfect, never disappointed. Will be back again!
Stayed 2 nights in Jun 2019
Response from Emma Director of Sales & Marketing on Jun 25, 2019
We were delighted to read that you have stayed with us for several times and you were impressed every time. I have shared your praise with my team and they were very much motivated.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a 5 night stay at the Regent. Location is great, very close to metro line for visiting the Forbidden City, Summer Palace and many other sightseeing locations in Beijing. Staff were very attentive, excellent service. Will and Aaron in concierge were most helpful. Harry at breakfast time was always very attentive and engaging. Bar staff all provided a service with a smile.
Stayed 5 nights in Jun 2019
Response from Emma Director of Sales & Marketing on Jun 25, 2019
hank you for such for taking the time to write such a positive review and pointing out to fellow travelers, some of the facilities we offer. Thank you also for mentioning that our service was prompt and courteous. The team are always proud to read such positive reviews. We hope we have the opportunity to welcome you back to Regent Beijing hotel soon.

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2019

8/10 Good

Kiki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel concierge service is awesome! The staffs are friendly, helpful, attentive & informative. Whatever you want to know, they can advice more than 100% information. Especially thanks to Miss Wang Yina, Miss Cindy, Mr Will and the team for their assistance during my stay.
Stayed 5 nights in Jun 2019
Response from Emma director of sales and marketing on Jun 21, 2019
Thank you very much for sharing with us your hotel experience!! I will pass your good comment to my outstanding team, they will be really grateful for your support. Looking forward to welcome you again soon!!