Ratings based on 195 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom 東京

買い物にも便利なホテル

Posted 7-May-2015
Pros: プールが広く、ビーチサイドの椅子も多く準備されており、また、更衣室も清潔できれいで、子供が喜んでいました。 また、ここのクラブのマッサージ(エステ)は、滞在中に何回か施術して頂きましたが、スタッフに当たり外れがなく、皆 技術が高く満足しました。
Cons: テレビは、BBCやCNNはあるのに、NHKがないので驚いた。北京の友人に聞いたら、北京のホテルでNHKが入っていないホテルは聞いたことがないとまで言っていました。 また、フロントのスタッフの対応が外資系とはあまり思えず、もう少し、サービス精神があればよいと思う。
Location: 王府井から徒歩5分。観光名所は、王府井、天安門広場、故宮博物館等
ホテルの地階が新天地(ショッピングセンター)と繋がっているので、雨の日でもぬれずに、大変便利。王府井も近く、買い物に便利。 また、プール・ジムが充実しているので、子供も喜びます。
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Vancouver, Canada

Tropical Oasis

Posted 30-Mar-2015
This hotel had rooms that were lovely and a good size for our family. The tropical indoor pool was a delight and was very spa like. Love the loungers and female attendant that was constantly cleaning up, lining up the complementary water shoes and stacking the plush towels. Fitness room was great too and overlooked the tropical pool. The conceirge was very helpful, and would even assist with giving directions to the taxi drivers for us, since we didn't speak the language. The Italian restaurant there is amazing. We were there for 4 days and went to eat there twice.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom USA

Great Location, Mediocre Staff

Posted 30-Mar-2015
Close to an upscale mall, two Starbucks, hair and nail salons and The Forbidden City. Staff is snooty and unhelpful. Rooms clean but the hotel has an odd smell (I found this to be the case in all of China). We were "upgraded" to a suite only to find out there was construction going on next to out room that started at 8am every morning. Wish someone would have at least mentioned this. Get a room package that includes breakfast, the food was good with many choices. The Concierge team was worthless other than arranging a car to and from the airport (well worth the $100 US). I asked about bus tours and was met with a "we really don't have anything" after the girl dug through a folder for a few minutes. When I checked out I was never asked how my stay was. Quite honestly, I really don't think they cared.
5 out of 5
Recommended
for Families
by Mirafrom 서울

시설짱

Posted 25-Feb-2015 on Hotels.com
위치좋고 시설너무좋아요
4 out of 5
Recommended
for Business Travellers
by Chungfrom 香港

好酒店

Posted 18-Feb-2015 on Hotels.com
感覺很舒服,位置適中,日後到北京都會住此酒店。
4 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 22-Jan-2015 on Hotels.com
5 out of 5
Recommended
for Families
by WON IKfrom 대한민국

훌륭한 실내 수영장

Posted 20-Jan-2015 on Hotels.com
이 호텔을 선택한 이유는 실내 수영장!!! 수영장은 예상보다 더욱 훌륭했고, 지하 1층으로 연결되는 쇼핑몰이 있어서 스모그가 낀 날은 멀리 안나가고 식사를 해결할 수 있어서 좋았습니다. 또한 주변에 왕푸징이 있어서 더욱 좋았구요. 객실크기는 작았지만 지내는데 큰 불편함은 없었고, 직원들도 대체적으로 친절했습니다. 어린 아이가 있는 가족이라면 북경 Grand Hyatt 호텔을 추천합니다.
5 out of 5
Recommended
for Business Travellers
by Wai Yip

This traveller left a rating score only Posted 16-Jan-2015 on Hotels.com
5 out of 5
Recommended
for Personal Event
by Wah Shiong Sofrom Singapore

A short break in Beijing

Posted 5-Jan-2015 on Hotels.com
It was a short break from Harbin before returning to Singapore. Great location and restaurants. Staff were generally inviting, courteous and helpful.
5 out of 5
Recommended
for Families
by A verified traveller

This traveller left a rating score only Posted 4-Jan-2015 on Hotels.com