Ratings based on 173 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Business Travellers
by A verified travellerfrom LONDON, UK

CONVENIENTLY SITUATED, BRIEF STAY BUT PLEASANT.

Posted 2-Jan-2015
Pros: EVERYTHING IS AT HAND, JUST A STONE THROW FROM WANGFUJING.
Cons: HAVE THE TAXI WHEN IT'S NEEDED, FROM TIMES, THE WAITING IS TOO LONG.
Location: THE SHOPPING, DINING, SIGHTSEEING.
OVERALL EXPECTATIONS ARE MET, WILL RETURN WHEN VISITING BEIJING AGAIN REGARDLESS BUSINESS OR PLEASURE.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom jordan

grear hotel

Posted 26-Dec-2014
Connected to a high end shopping mall, has the most beautiful indoor swimming pool in all Asia
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Vancouver

Anniversary visit done perfectly

Posted 20-Dec-2014
The staff took our anniversary seriously with a dozen lovely touches from roses and fruit basket to complimentary dessert tray at dinner. Attention to detail that we don't always see in hotels in China. A delightful visit--not the cheapest, but terrific value for money.
4 out of 5
Recommended
for Business Travellers
by SAU MAN

This traveller left a rating score only Posted 23-Nov-2014 on Hotels.com
5 out of 5
Recommended
for Business Travellers
by Ke

This traveller left a rating score only Posted 8-Nov-2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Malaysia

Great location

Posted 3-Oct-2014
Pros: Friendly service, good location.
Our first time in Beijing was memorable for many reasons not least for our stay in this hotel. Right in the heart of the city and very close to the Forbidden City we felt we'd made the perfect choice with the Grand Hyatt. We ate in the hotel's Made in China restaurant which is excellent, drank some delicious cocktails in the bar and sat at the lobby lounge after a day of sightseeing enjoying a beer. We had booked a suite which was exactly as you'd expect from a 5 star hotel - roomy, good shower/bathroom facilities. We'd definitely stay again.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

truly grand

Posted 14-Sep-2014 on Hotels.com
Absolutely Perfect...although rooms a bit to the small side...nice pool..
5 out of 5
Recommended
by A verified traveller

L'efficacité du Grand Hyatt

Posted 4-Sep-2014 on Hotels.com
Piscine hors du commun
5 out of 5
Recommended
for Everyone
by A verified traveller

飯店人員非常有效率而且服務親切

Posted 27-Aug-2014
整體環境舒適宜人,員工親切有禮,服務熱忱,房間打掃的非常乾淨,看得到員的用心,當我們詢問景點或者請櫃檯人員幫忙代訂餐廳時,都看見員工的努力,總之,整體感覺令我印象很好
5 out of 5
Recommended
for Business Travellers
by J. Leefrom Korea

Great hotel

Posted 23-Aug-2014 on Hotels.com
Great hotel with great service. Highly recommend.