Ratings based on 165 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
96% of guests recommend
4.3 Room cleanliness
3.9 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom San Antonio, TX

Worth every penny.

Posted 10-May-2015
Nice hotel. We thought the noise level would be high since the hotel is situated off the highway, but we heard nothing. They ran out of eggs early during breakfast is my only complaint.
2 out of 5
by A verified travellerfrom louisiana

Nice price, for a reason.

Posted 20-Apr-2015
Pros: Easy to check in, they never asked for name, I.D. Or credit card. Have no idea how they knew who I was.
Cons: Smell of room, breakfast was horrible.
Location: Location was great. Right in the. Idle of where I needed to be. Close to LSCPA. Plenty of restaurants and shopping.
Appearance nice, for price- room was comfortable. Smell of mildew in room was overwhelming. Unable to communicate this to staff because of language barrier. Staff did not speak English well.
1 out of 5
by A verified travellerfrom Houston

You Get What You Pay For

Posted 12-Apr-2015
Pros: ......I can't think of anything. It was cheap?
Cons: EVERYTHING.
I had to make a quick trip to Port Arthur and had to book at the last minute. Did a search and this was the cheapest rate for a night. I should have known better when I saw that everything was misspelled in the booking site - Quilty Inn on Memorail Dr. Everything was DIRTY. The shower curtain had black dirt marks, the comforter was dusty and dirty, the towels were filthy-some even looked used and weren't folded back properly, the complementary lotion was used-1/3 of the bottle was empty, the floor were so sticky it felt like I was walking on one of those sticky mouse traps. The service from the front was fine. Not terrible, not great. He just checked us in and out. He gave us new towels when we asked for them, but didn't offer an apology or even acted surprised, so I'm guessing they know about their subpar hotel cleanliness. First and last time I will be staying here.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Houston Texas

Posted 6-Apr-2015
Good value for the accommodations. Decent breakfast.
3 out of 5
Recommended
for Couples
by A verified traveller

Okay hotel for the price

Posted 9-Jan-2015 on Hotels.com
At first, they said that they had no information of our booking and asked us to solve the situation which was a bit frustrating. At the end, they were more helpful and everything turned out okay. Room was clean enough and had everything we needed. Some stains on the armchair etc. Location was good for us since we were only passing through.
5 out of 5
Recommended
for Couples
by Jessefrom Missouri

Would stay here again

Posted 9-Jan-2015 on Hotels.com
Clean, comfortable and a good value.
3 out of 5
Recommended
for Families
by kevinfrom Houston, TX

1,bad customer service

Posted 8-Jan-2015 on Hotels.com
The service was awful, the gentleman at desk was rude to us at check-in,didn't look up our reservation, wanted me to show him on my phone who we booked with. He only gave us one key said we only needed one. When time to check out,he would not give receipt, told us to go on line where we booked hotel to get receipt. He was very rude,rude,rude.
3 out of 5
Recommended
for Business Travellers
by Jamesfrom Katy

Cant find reservations!

Posted 8-Jan-2015 on Hotels.com
Problems with this hotel and reservations. They are new and they were not able to find the reservation for the two rooms that I paid for. Im not sure of using them again!
1 out of 5
Recommended
for Families
by A verified traveller

a Rab unfriendly

Posted 4-Dec-2014 on Hotels.com
room was not clean on 2nd night no clean bed.staff was very unfriendly
3 out of 5
Recommended
by EJBfrom Keller, TX

Spacious room with good breakfast

Posted 29-Aug-2014 on Hotels.com
The room was large and the free breakfast had sausage and eggs! :)