Ratings based on 151 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
97% of guests recommend
4.4 Room cleanliness
4.0 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Personal Event
by A Google User

Convenient place to stay

Posted 9-Jun-2014 on Hotels.com
Staff was very courteous and welcoming. Need to update website for there is no indoor pool. Very clean crash pad for the night and that was all we needed. Elevator sounded questionable at times. Overall would probably stay again if necessary.
4 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 23-May-2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by Dennie from Texas

The hotel was on highway.

Posted 5-May-2014
Pros: The pool was very clean.
Cons: An idea on the timing on when might the maid get to clean the room, I misjudged it.
The price on Expedia lured me in. The room was very clean and I thought it was a deal to have a microwave, small fridge and iron at this price. It was more than I needed for the stay.
4 out of 5
Recommended
by Michelle from Hutto, TX

Overall a nice place to stay

Posted 18-Apr-2014 on Hotels.com
It was impossible to find from the highway & getting to it & out onto the main road was confusing. The front desk staff was nice, but not friendly or welcoming. The room was clean, comfortable, & we were very pleased with the space & layout. Price was great. Breakfast was okay. We would definitely stay there again, now that we know how to get to it.
5 out of 5
Recommended
for Personal Event
by Shayna from Georgia

Personal Stay for 4 days

Posted 13-Apr-2014 on Hotels.com
This hotel was great no compliants. The only thing is that I want to know when they will get a real sign. Almost passed it up serval times because I didn't see a sign.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Excellent Service

Posted 7-Apr-2014 on Hotels.com
Very Satisfied
1 out of 5
Recommended
for Personal Event
by A verified traveller

Posted 1-Apr-2014 on Hotels.com
Started off bad. Trip was already paid in full from Hotels.com, with a confirmed number. Quality Inn had rented my room out by the time i made it down there at 3am. Sleepy and ready to get some rest, but someone had used the bathroom,took an shower and got into bed in my pre-paid room. Not happy at all, but the problem i am having is who is at fault. Hotels.com or Quality Inn? Staff was nice as they could be- The damage was already done.
4 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 1-Apr-2014 on Hotels.com
3 out of 5
Recommended
by A verified traveller

Jimz review

Posted 24-Mar-2014 on Hotels.com
quality of service not what expected
3 out of 5
Recommended
for Families
by Allen Haddad from Bangor, PA

Quality Inn Port Arthur was a good place to stay

Posted 22-Mar-2014 on Hotels.com
Quality Inn Port Arthur is located in the suburbs of the city. The facility is clean and modern and the service and breakfast are good. The inn is oddly located and you do not want to miss your exit as it is situated on a one way highway. It has good access to nearby shopping malls.