The two young ladies who worked at reception were very kind, accommodating, and courteous. However, one gentleman, who was there one evening and overnight (who was also working at the HGI two days prior - where we stayed) - was quite rude, did not even greet us when we entered or exited, and in general, was suited for reception/guest interaction. However, because the property was so clean, well-appointed, and conveniently located, I will definitely stay at the Honewood Suites whenever I'm in the area.